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Evaluasi Kebijakan Pelayanan Perizinan Berusaha Berbasis Risiko di Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu (DPMPTSP) Kota Bandar Lampung Tahun 2025 Pebriyanti Sitorus; Eko Budi Sulistio; Apandi Apandi
Administrativa : Jurnal Birokrasi, Kebijakan dan Pelayanan Publik Vol 8 No 1 (2026): Administrativa: Jurnal Birokrasi, Kebijakan dan Pelayanan Publik
Publisher : Jurusan Ilmu Administrasi Publik FISIP Universitas Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23960/administrativa.v8i1.390

Abstract

Risk-based business licensing policy implemented through the Online Single Submission Risk-Based Approach system under Government Regulation Number 5 of 2021 continues to face challenges at the regional level. This is indicated by 230 returned license applications, 746 incomplete submissions, and a decline in investment realization in Bandar Lampung City from 105.93% in 2023 to 63.79% in 2024. This study aims to evaluate the implementation of risk-based business licensing services at the DPMPTSP of Bandar Lampung City and to identify its supporting and inhibiting factors.The study employs a descriptive qualitative approach, with data collected through interviews, observation, and documentation, and analyzed using Hanif Nurcholis’public policy evaluation framework, focusing on process, outputs, and outcomes indicators. The findings show that in the process aspect, services have been effective for low- and low-medium-risk businesses; however, issues remain, including unclear requirements, inconsistencies between the OSS-RBA system and additional local requirements for medium-high and high-risk businesses, and the absence of SLA information, leading business actors to monitor processes outside the system. In terms of outputs, the system has cumulatively issued 51,630 NIB from 2021 to 2025, with accurate targeting based on risk classification, while returned applications indicate a selective and accountable system. Regarding outcomes, the policy has generated positive changes for business actors, although its long-term impact on investment growth remains limited. It is concluded that the policy has been implemented fairly well but not optimally, requiring synchronization between central and local requirements, improvement of SLA functionality, and enhanced responsiveness of central government technical support.
PERAN DINAS PERHUBUNGAN KOTA BANDAR LAMPUNG DALAM MELAKSANAKAN PENGAWASAN KESELAMATAN PENGGUNA LALU LINTAS (Studi Di Dinas Perhubungan Kota Bandar Lampung) bulan sueya ramadhani Bulan Surya Ramadhani Bulan; Eko Budi Sulistio
Administrativa : Jurnal Birokrasi, Kebijakan dan Pelayanan Publik Vol 8 No 2 (2026): Administrativa: Jurnal Birokrasi, Kebijakan dan Pelayanan Publik
Publisher : Jurusan Ilmu Administrasi Publik FISIP Universitas Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23960/administrativa.v8i2.392

Abstract

This study aims to examine the role of the Transportation Agency of BandarLampung City in supervising traffic safety and to identify the supporting andinhibiting factors. Using a qualitative descriptive method, the study found thattraffic safety supervision has been carried out through traffic monitoring, illegalparking control, ATCS-based monitoring, inter-agency coordination, andmaintenance of traffic facilities. Supporting factors include adequate facilities,effective personnel management, and good coordination, while inhibiting factorsinclude limited human resources, high traffic volume, and low public awareness oftraffic regulations. Therefore, strengthening supervision, optimizing technology,and increasing personnel and public awareness are necessary to enhance trafficsafety in Bandar Lampung City.
EVALUASI SISTEM PENERIMAAN MURID BARU (SPMB) DI KOTA BANDAR LAMPUNG (STUDI PERBANDINGAN SMP NEGERI 2 BANDAR LAMPUNG DAN SMP NEGERI 45 BANDAR LAMPUNG) Sukma Maulana; Eko Budi Sulistio; Dian Kagungan
Administrativa : Jurnal Birokrasi, Kebijakan dan Pelayanan Publik Vol 8 No 2 (2026): Administrativa: Jurnal Birokrasi, Kebijakan dan Pelayanan Publik
Publisher : Jurusan Ilmu Administrasi Publik FISIP Universitas Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23960/administrativa.v8i2.403

Abstract

The implementation of the New Student Admission System (SPMB) in Bandar Lampung City under the Minister of Primary and Secondary Education Regulation Number 3 of 2025 still faces challenges in achieving equitable student distribution. This condition is reflected in the contrast between SMP Negeri 2 Bandar Lampung, which experiences high applicant interest, and SMP Negeri 45 Bandar Lampung, which remains under-enrolled despite having available capacity. This study aims to evaluate the implementation of the SPMB policy in Bandar Lampung City and to identify the supporting and inhibiting factors affecting its success. This research uses a descriptive qualitative approach through interviews, observation, and documentation. The data were analyzed using Stufflebeam's CIPP evaluation model consisting of context, input, process, and product evaluation. The findings show that, in the context aspect, SPMB emerged as a corrective policy to address disparities in the previous admission system, yet geographical boundaries and domicile administration still affect access, especially in border areas. In the input aspect, institutional reputation, facilities, human resources, and digital readiness shape school attractiveness and policy implementation. In the process aspect, online registration and verification have supported transparency, but server disruptions, invalid documents, and unequal digital literacy remain obstacles. In the product aspect, SPMB has improved access through domicile and affirmation pathways, but equal distribution of students between schools has not been fully achieved. Therefore, SPMB requires stronger socialization, more reliable digital infrastructure, equalization of school facilities, and special policy arrangements for border-area schools.