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All Journal JSM (Jurnal SIFO Mikroskil) Jurnal Manajemen Teori dan Terapan MIX : Jurnal Ilmiah Manajemen Journal of Economic, Bussines and Accounting (COSTING) EKONOMIS : Journal of Economics and Business J-MAS (Jurnal Manajemen dan Sains) JURNAL MANAJEMEN (EDISI ELEKTRONIK) Organum: Jurnal Saintifik Manajemen dan Akuntansi Management Studies and Entrepreneurship Journal (MSEJ) Competitive REMIK : Riset dan E-Jurnal Manajemen Informatika Komputer Journal of Management and Business Environment (JMBE) Journal of Social And Economics Research Jurnal Inovasi Pengabdian Masyarakat Competitive IIJSE International Journal of Education, Management, and Technology journal of social and economic research
Rini Mulyani Sari
Universitas Jenderal Achmad Yani, Yogyakarta, Indonesia
Religion Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Social Sciences Transportation Other

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Strategic Design for Sustainable Productivity of Military Division of The Governmental Organization Sari, Rini Mulyani; Nugraha, Evan
Journal of Management and Business Environment (JMBE) Vol 6, No 2: January 2025
Publisher : Soegijapranata Catholic University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24167/jmbe.v6i2.11960

Abstract

This study aims to analyze the impact of the balanced scorecard and good corporate governance on the productivity of military organization and develop strategies to ensure its sustainability. This research implements a mixed-method utilizing a sequential explanatory research plan. This process was followed by a mapping strategy culminating in the presentation of conclusions. One hundred individuals who worked in the military division of the governmental organization were surveyed to collect quantitative and qualitative data. This study determined that the environment is the primary factor in guaranteeing the long-term productivity sustainability of government organizations within military divisions. The implication is that leaders need to conduct an in-depth research and be aware of the internal and external environmental changes that occur in military departmental government organizations.
Enhancing Customer Satisfaction: The Impact of Experience and Value in PLN Mobile App Sholahudin, Ridwan; Sari, Rini Mulyani
International Journal of Education, Management, and Technology Vol 3 No 1 (2025): International Journal of Education, Management, and Technology
Publisher : Darul Yasin Al Sys

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58578/ijemt.v3i1.4963

Abstract

This study aims to analyze the effect of customer experience (X1) and customer value (X2) on customer satisfaction (Y) at PT PLN ULP Kosambi. This research uses a quantitative method with multiple linear regression analysis to examine the relationships between variables. Data were collected through questionnaires distributed to 95 respondents, who are customers of PT PLN ULP Kosambi. The results indicate that customer experience (X1) and customer value (X2) have a significant effect on customer satisfaction (Y). The coefficient of determination (R²) shows a contribution of 66.1% from customer experience and customer value on customer satisfaction. The F-test shows that both customer experience and customer value significantly affect customer satisfaction together. Based on the t-test results, both independent variables also have a positive and significant effect on customer satisfaction individually. The implications of this study highlight the importance of improving customer experience and perceived value to achieve optimal customer satisfaction.
Management Strategy Analysis in Pharmaceutical Companies: A Case Study of Generic Drug Manufacturers nugraha, evan; Rini Mulyani Sari
Jurnal Manajemen (Edisi Elektronik) Vol. 16 No. 1 (2025): Jurnal Manajemen (Edisi Elektronik)
Publisher : UPT Jurnal & Publikasi Ilmiah SPs Universitas Ibn Khaldun Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/jm-uika.v16i1.16740

Abstract

MEA is the establishment of a free market in Southeast Asia with the goal of attracting international investment. Several factors contribute to Indonesia's ability to win AEC competition, including a big potential market and the possibility to become an exporting economy, particularly in the pharmaceutical business. However, numerous obstacles must be considered, according to government objectives, for the current situation of the Indonesian pharmaceutical sector to improve. The Indonesian pharmaceutical market has a lot of promise, but approximately 95% of medicinal raw materials will be imported. Becouse of that to attempted to analyze the aforementioned destination for strategy management using many methods, including SWOT, IFE and EFE, internal-external, and QSPM matrix. The gap in ratings, based on the data analysis results, indicates that the company's internal procedures need to be addressed. Internal improvement is a continual approach to the concept of continuous improvement that is used to carry out the strategy. Based on the above description, study on pharmaceutical firms is required to determine what techniques to enhance management systems may support smooth operations. This research was conducted at a pharmaceutical company that produces generic drug.
Analysis of Identifying Company Operational System Development Utilizing the Quality Function Deployment Nugraha, Evan; Sari, Rini Mulyani; Igorevna, Volkhonova Mariya
MIX: JURNAL ILMIAH MANAJEMEN Vol 15, No 1 (2025): MIX : Jurnal Ilmiah Manajemen
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/jurnal_mix.2025.v15i1.003

Abstract

Objectives: Performance is a key part in management's work in managing an organization. Employee performance is impacted by a variety of factors, both internal to the workforce and external to the government, firm, or organizational environment. One of the firms in Indonesia that felt the impact complained about performance issues, making it impossible to grow the company's management system. The majority of the issues arise from employee performance and a lack of knowledge about the company's operational management system, which limits the scope of optimizing the company operational.Methodology: The research method used qualitative research, data with questionnaire and brainstorming with respondents. for processing data with QFD method.Finding: The QFD calculations revealed and produces conclusions regarding the main identify priorities that must be taken by the company, including that employees must be able to offer good output/results for the organization, increase technical abilities in running work facilities while working, and be time disciplined.Conclusion: The QFD calculation's results showed that, for the respondent's level of interest, employees' ability to produce high-quality work products was the company's top priority, next motivate to apply time management finish tasks on schedule, and advance their technical proficiency and mental skills. In the meantime, the company's top focus in assisting staff members in meeting performance standards all.
OPTIMASI COLD CHAIN MANAGEMENT UNTUK PRODUK REAGEN DENGAN MENGGUNAKAN METODE HOUSE OF RISK (HOR) & SIX SIGMA DI PT XYZ Aliyya, Melviana Fuja; Sari, Rini Mulyani
Journal of Economic, Bussines and Accounting (COSTING) Vol. 8 No. 4 (2025): COSTING : Journal of Economic, Bussines and Accounting
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/mk918z18

Abstract

Cold chain Management (CCM) memiliki peran krusial dalam menjaga kualitas produk reagen Cell yang sensitif terhadap suhu selama proses distribusi. Penelitian ini dilakukan di PT XYZ dengan tujuan untuk mengoptimalkan pengelolaan rantai dingin melalui penerapan metode House of Risk (HOR) dan Six Sigma. HOR digunakan untuk mengidentifikasi serta memprioritaskan risiko berdasarkan risk event dan risk agent, sementara Six Sigma diterapkan untuk menganalisis akar penyebab dan merancang tindakan perbaikan yang berkelanjutan. Penelitian ini dilakukan dengan mengumpulkan data risiko dari proses distribusi, menganalisis tingkat keparahan, kejadian, dan kemampuan deteksi, lalu menentukan prioritas risiko tertinggi untuk ditindaklanjuti. Hasil penelitian menunjukkan bahwa risiko utama berasal dari prosedur pengemasan yang tidak sesuai, kurangnya pelatihan staf secara rutin, serta pemilihan pihak ketiga logistik (3PL) yang tidak mempertimbangkan kompetensi. Implementasi perbaikan seperti validasi pengemasan secara berkala, pelatihan rutin, dan evaluasi kinerja 3PL berhasil menurunkan tingkat kegagalan distribusi. Dengan demikian, integrasi HOR dan Six Sigma terbukti efektif dalam meningkatkan mutu dan keandalan Cold chain Management
ANALYSIS OF THE EFFECTIVENESS OF DEMAND DATA PATTERNS AND LOTTING TECHNIQUES BASED ON EXPERIMENTAL DESIGN Nugraha, Evan; Sari, Rini Mulyani
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 8 No 3 (2025): Sharia Economics
Publisher : Sharia Economics Department Universitas KH. Abdul Chalim, Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v8i3.7351

Abstract

Lot sizing technique is a method of determining the size of a lot in a procurement process. Lot sizing technique has been extensively analyzed by experts, as ordering costs, holding costs, and lot sizes have a significant impact on the total ordering cost. One of the many lot sizing techniques is the Groff algorithm, which is rarely used. Other lot sizing techniques include the Wagner-Whitin algorithm, Silver-Meal algorithm, Least Unit Cost, Least Total Cost, Part Period Balancing, Period Order Quantity, and Lot for Lot. Simulation data was collected from a real company, including ordering and holding costs, and demand data was generated with four different demand patterns: increasing, decreasing, random, and stationary. The initial analysis concludes that the Silver-Meal algorithm and Groff algorithm have relative biases that are close to the Wagner-Whitin algorithm. The second analysis concludes that for lot sizing techniques, the calculated F-value (84.3) is larger than the table F-value (2,1), indicating a significant influence of lot sizing techniques on the relative bias percentage. Furthermore, the analysis of demand patterns shows that the calculated F-value (80.0) is larger than the table F-value (2,6), indicating a significant influence of demand patterns on the relative bias percentage.
PENGARUH CITRA MEREK TERHADAP MINAT BELI ULANG MELALUI KEPUASAN KONSUMEN SEBAGAI VARIABEL INTERVERNING PADA WARUNG NASI AYAM SPG BANDUNG Dani Hadiansyah; Rini Mulyani Sari
Journal of Social and Economics Research Vol 6 No 1 (2024): JSER, June 2024
Publisher : Ikatan Dosen Menulis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54783/jser.v6i1.393

Abstract

Penelitian ini melihat hubungan antara citra merek dan niat beli ulang di toko nasi ayam SPG Bandung, dengan menggunakan kepuasan pelanggan sebagai variabel independen. Horison waktu yang digunakan dalam penelitian ini adalah cross-sectional, dan setidaknya 90 orang berpartisipasi dalam pendekatan survei yang mengumpulkan data inti untuk penelitian ini dengan menggunakan kuesioner online dengan sedikit interaksi dari para peneliti. Penelitian ini menggunakan perangkat lunak Statistical Program of Social Science (SPSS) versi 25 untuk menguji hipotesis. Salah satu dari lima hipotesis penelitian yang diajukan, mengenai dampak positif secara parsial dan simultan dari citra merek dan kepuasan pelanggan terhadap niat beli ulang, didukung oleh temuan penelitian ini. Kepuasan pelanggan berperan sebagai mediator dalam interaksi antara citra merek dan niat beli ulang. Hasil penelitian ini diharapkan dapat memberikan manfaat bagi penelitian selanjutnya dan juga bagi para pemilik warung nasi ayam SPG.
Pengaruh Kepemimpinan Transformasional dan Motivasi Kerja terhadap Kinerja Personel TNI AD di Pusat Pendidikan Artileri Medan Pangestuti, Monika Windiana; Sari, Rini Mulyani
Ekonomis: Journal of Economics and Business Vol 9, No 1 (2025): Maret
Publisher : Universitas Batanghari Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/ekonomis.v9i1.2297

Abstract

This study aims to analyze the influence of transformational leadership and work motivation on the performance of Indonesian Army Personnel at the Medan Artillery Education Center (Pusdikarmed). This study uses a quantitative approach with a survey technique by distributing questionnaires to Indonesian Army Personnel at the Medan Artillery Education Center. The data were analyzed using SPSS software to test the relationship and influence between the variables of transformational leadership, work motivation, and performance. The results of the study indicate that simultaneously and partially, transformational leadership and work motivation have a strong and significant influence on the performance of Indonesian Army Personnel at the Medan Artillery Education Center
Co-Authors Abdurahman, Khairul Rizal Adiyanti, Siska Ayudia Aliyya, Melviana Fuja Arief Yunan Asep Kurniawan Dani Hadiansyah Diansyah, Muhamad Renal Evan Nugraha Evan Nugraha Evan Nugraha Evan Nugraha Herawati, Siti Igorevna, Volkhonova Mariya Ludiya, Eka Mulyana, Aam Rachmat Nugraha, Evan Nugraha, Evan Nurtjahjadi, Edi Pangestuti, Monika Windiana Septiandina, Neva Sholahudin, Ridwan T.M.A Ari Samadhi Yuliani, Herni