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All Journal International Journal of Electrical and Computer Engineering Jurnal Teknologi Informasi dan Ilmu Komputer Journal of Educational Science and Technology Journal of Information Systems Engineering and Business Intelligence Emerging Science Journal RESEARCH : Computer, Information System & Technology Management Syntax Idea JITSI : Jurnal Ilmiah Teknologi Sistem Informasi Jurnal Sistem Informasi The Indonesian Journal of Computer Science
Purwandari, Betty
Faculty Of Computer Science, Universitas Indonesia, Depok,
Aerospace Engineering Agriculture, Biological Sciences & Forestry Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Education Electrical & Electronics Engineering Engineering Environmental Science

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Journal : Emerging Science Journal

 1 
Harnessing E-Collaboration for Rural Tourism Recovery after COVID-19: Dual Analysis using SWOT and Porter’s Diamond Model Mardiana Purwaningsih; Betty Purwandari; Fathia Prinastiti Sunarso; Farisya Setiadi
Emerging Science Journal Vol 5, No 4 (2021): August
Publisher : Ital Publication

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28991/esj-2021-01297

Abstract

IT for rural tourism was in place before the COVID-19 pandemic emerged; however, the initiatives were intermittent and isolated. The effects of the pandemic encourage e-collaboration to accelerate the recovery of tourism. This study explores the opportunities, strategies and barriers to e-collaboration in tourism business activities. Systematic literature studies were carried out by the PRISMA approach and analyzed with the fuzzy Delphi method (FDM). Meta-analysis results are mapped in a matrix combination of SWOT and Porter’s Diamond Model. This matrix was discussed with experts selected based on their experience in IT-based collaborative activities through FDG. This study’s driving factors are management commitment, culture, trust, citizens, and local community involvement. Inhibiting factors are a lack of IT, the risk of conflict, and particular parties’ domination. Several strategies to increase e-collaboration opportunities are empowering local entrepreneurship, encouraging continuous innovation, and sharing knowledge. Conflict management and increasing trust between members need to be considered to overcome barriers to e-collaboration. This study provides a novel overview of the main issues discussed in previous tourism research regarding the importance of IT to accelerate economic recovery in the face of disruption, such as a pandemic. The study examines the case of Indonesia and hopes to become a reference for optimizing IT for the recovery of rural tourism in developing countries with similar characteristics. Doi: 10.28991/esj-2021-01297 Full Text: PDF
Factors Affecting Switching Intention from Cash on Delivery to E-Payment Services in C2C E-Commerce Transactions: COVID-19, Transaction, and Technology Perspectives Betty Purwandari; Syahrul Alam Suriazdin; Achmad Nizar Hidayanto; Suryana Setiawan; Kongkiti Phusavat; Mutia Maulida
Emerging Science Journal Vol 6 (2022): Special Issue "COVID-19: Emerging Research"
Publisher : Ital Publication

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28991/esj-2022-SPER-010

Abstract

During the COVID-19 pandemic, the application of e-payment has rapidly increased. However, e-payment has not been able to achieve a trustworthy level in e-commerce transactions. Thus, cash payment methods with Cash On Delivery (COD) services still dominate C2C e-commerce payment transactions in Indonesia. This study aims to investigate factors that affect users' switching intentions from COD to e-payment services. The research model was adopted by using the Push-Pull-Mooring framework, integrating perceived COVID-19 risk, technology acceptance, and transaction effort. Empirical research was conducted using data from 546 COD and e-payment users in Indonesia, with Structural Equation Modelling (SEM) being used to validate the model and analyze the hypotheses. The results indicate that switching intention from COD to e-payment is significantly influenced by pull factors in e-payment, which are economic benefits, performance expectancy, effort expectancy, and critical mass. There are also two mooring factors that significantly influence the switching intention from COD to e-payment, which are trust and perceived security and privacy. This study makes a significant contribution to the literature in terms of validating a theoretical framework that emphasizes factors that influence user switching intentions from COD to e-payment in the context of the COVID-19 pandemic. This research can be a reference for Indonesian payment system regulators and e-payment service providers in formulating regulations and strategies to accelerate the spread of digital transactions in Indonesia. Doi: 10.28991/esj-2022-SPER-010 Full Text: PDF
Co-Authors Abhimata Ar Rasyiid Achmad Nizar Hidayanto Andi Kurnianto Daniel , Muhammad Elkaf Fahrezi Soebianto Putra Etiveni, Imairi Farisya Setiadi Fathia Prinastiti Sunarso Fedinansyah, Alex Ferdinansyah, Alex Fissalma, Hanifa Hakiki Purwaningsih , Erisva Hisyam Athaya Imairi Eitiveni Kongkiti Phusavat Mardiana Purwaningsih Mardiana Purwaningsih Muh Syaiful Romadhon Muhammad Hezby Al Haq Mutia Maulida Nandhita Zefania Maharani Ni Wayan Trisnawaty Purwaningsih, Erisva Hakiki Putro, Prasetyo Ramadhan, Taufiq Reihan Putra Rima Alviani Rima Zakiah Putri Riri Satria Riri Satria Saraswati, Karisa Sari Sisilianingsih Siagian, Dewi Putri Suryana Setiawan Syahrul Alam Suriazdin Tanjung, Muhammad Fadly Taufiq Ramadhan Trisnawaty, Ni Wayan Wirabuana, Cakra Zahratunnisa, Hafidza Safara