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Journal : Journal of Social Science

Moderating Effects of Internet Technology on How Pop-Up Ads and Brand Image Affect E-Commerce Competitiveness. Virgo Simamora; Eka Sulastri Sitanggang Eka Sulastri Sitanggang
Journal Of Social Science (JoSS) Vol 2 No 4 (2023): JOSS : Journal of Social Science
Publisher : Al-Makki Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57185/joss.v2i4.68

Abstract

One important factor that makes a company or business successful in the market is its ability to create competitiveness against its competitors using internet technology. This study aims to explore the moderating role of internet technology on the influence of pop-up advertisements and brand image on a company's competitiveness. The primary data collection method used in this study is a survey, which involves 100 respondents who have a permanent job, are e-commerce users, and residing in DKI Jakarta. The collected data was obtained through a validated and reliable questionnaire. The results of this study indicate that pop-up ads and brand image have a significant and positive impact on e-commerce competitiveness. Additionally, internet technology also has a significant and positive impact on competitiveness. Furthermore, the moderation effect of internet technology is positively associated with the influence of pop-up advertisements on competitiveness and also positively moderates the impact of brand image on competitiveness.
E-Customer Review, E-Customer Rating, and E-Payment: Perspective Differences between Generation Y and Z Paras Islami; Virgo Simamora
Journal Of Social Science (JoSS) Vol 2 No 5 (2023): JOSS : Journal of Social Science
Publisher : Al-Makki Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57185/joss.v2i5.83

Abstract

E-commerce can use E-Customer Reviews, E-Customer Ratings, and E-Payments as important features to attract consumers to buy from e-commerce. This study examined the perspectives' differences between Generation Y and Generation Z on online reviews, ratings, and payments. Generation Y and Generation Z, who live in Jakarta and have shopped online more than once, are the populations of this study. To get a representative sample for this research, the method of purposive sampling was employed. A questionnaire was used as the data collection technique, and it was sent out over the internet to Generation Y and Generation Z who satisfied the criteria set out for this research. In all, there were 170 of Generation Y and 170 of Generation Z that took part in this study. The data is analyzed using the program SPSS version 27, and the study results indicate that there are differences in the perspectives of Generation Y and Generation Z about e-customer reviews, e-customer ratings, and e-payments.