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All Journal JURTEKSI PengabdianMu: Jurnal Ilmiah Pengabdian kepada Masyarakat Jurnal FASILKOM (teknologi inFormASi dan ILmu KOMputer) Jurnal Computer Science and Information Technology (CoSciTech) International Journal on Social Science, Economics and Art Daengku: Journal of Humanities and Social Sciences Innovation Jurnal Pendidikan Jasmani Khatulistiwa Sibatik Journal : Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan International Journal of Applied Finance and Business Studies Center of Knowledge Jurnal Sistem Informasi dan Teknik Informasi Journal Sport Academy (JSA) TAMIKA: Jurnal Tugas Akhir Manajemen Informatika & Komputerisasi Akuntansi Journal of Software Engineering and Information System (SEIS) International Journal of Enterprise Modelling Economic: Journal Economic and Business Journal Sport Academy
Rahmad Firdaus
Fakultas Kedokteran Universitas Sumatera Utara
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Medicine & Pharmacology Physics Public Health Social Sciences Transportation Other

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Journal : Economic: Journal Economic and Business

 1 
Digital Transformational Leadership: A Bibliometric Study of Digital Transformation Trends, Themes, and Challenges in Organizations Kismiadi, Kismiadi; Firdaus, Rahmad; Suhardi, Suhardi
Economic: Journal Economic and Business Vol. 4 No. 2 (2025): ECONOMIC: Journal Economic and Business
Publisher : Lembaga Riset Mutiara Akbar (LARISMA)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56495/ejeb.v4i2.1007

Abstract

Digital transformation has become the centre of attention in modern organizational strategies, especially in the context of digital transformational leadership. This research aims to map the intellectual structure and global research trends related to these themes through a bibliometric approach. Data were obtained from the ScienceDirect database using the keyword "digital transformational leadership" and coverage of the publication years 2020 to 2025. A total of 500 articles that met the inclusion criteria were analyzed using the VOSviewer software. The visualization results show five main clusters that are interconnected, namely digital leadership, digital competence, digital innovation, barrier to transformation, and sustainable performance. Digital leadership emerged as a central theme, while barriers and technostress became a new issue that developed in the latest literature trends. The visual overlay analysis also shows a shift in focus from the technological aspect to the strategic and human resources aspect. This research makes a theoretical contribution in identifying the direction and opportunities for advanced research in the field of digital leadership, as well as practical implications for organizations in sustainably managing digital transformation. This study also emphasizes the importance of digital competence, continuous innovation, and mitigation of technological barriers as the foundation for organizational success in the era of digital disruption.
The Impact of Service Quality, Medical Personnel Communication, and Facility Availability on Patient Satisfaction with Patient Economic Perceptions as Moderating Variables Indinastin, Indinastin; Suhardi, Suhardi; Amin, Mat; Firdaus, Rahmad
Economic: Journal Economic and Business Vol. 4 No. 2 (2025): ECONOMIC: Journal Economic and Business
Publisher : Lembaga Riset Mutiara Akbar (LARISMA)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56495/ejeb.v4i2.1037

Abstract

This study aims to analyze the influence of service quality, interpersonal communication of medical personnel, and facility availability on patient satisfaction at Pangkalpinang City General Hospital (RSUD Kota Pangkalpinang), as well as to examine the mediating role of patients' economic perception. A quantitative approach was employed through a survey method involving 218 outpatient and inpatient respondents. Data were analyzed using Structural Equation Modeling (SEM) based on Partial Least Squares (PLS) with the SmartPLS 4 application. The results indicate that service quality, interpersonal communication, and facility availability have a positive and significant effect on patient satisfaction. Furthermore, patients’ economic perception significantly mediates the relationship between service quality and interpersonal communication with patient satisfaction, but does not significantly mediate the relationship between facility availability and patient satisfaction. These findings underscore the importance of improving service quality and interpersonal communication, as well as strengthening patients’ economic perception to optimize patient satisfaction in hospitals. This research provides practical implications for hospital management in designing more holistic and patient-oriented service quality improvement strategies.
The Effect of Price, Social Media Endorsement, and Place Atmosphere on Purchasing Decisions with Consumer Satisfaction as a Moderating Variable in Coffee Shop Consumers Agustin, Tri; Suhardi, Suhardi; Firdaus, Rahmad; Hamdan, Hamdan
Economic: Journal Economic and Business Vol. 4 No. 2 (2025): ECONOMIC: Journal Economic and Business
Publisher : Lembaga Riset Mutiara Akbar (LARISMA)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56495/ejeb.v4i2.1080

Abstract

This study investigates the impact of price, social media endorsement, and venue atmosphere on purchase decisions, with consumer satisfaction as a moderating variable, within the context of coffee shop consumers in Pangkal Pinang, Indonesia. The research employs a quantitative approach using survey data collected from 200 respondents who meet specific criteria related to digital behavior and purchasing experience. Data were analyzed using Partial Least Squares Structural Equation Modelling (PLS-SEM). The findings reveal that while price does not significantly affect purchase decisions directly, it strongly influences consumer satisfaction, which in turn has a significant effect on purchase decisions. Social media endorsement exerts a direct and significant influence on both satisfaction and purchase decisions, underlining its strategic importance in contemporary digital marketing. Meanwhile, venue atmosphere significantly enhances satisfaction but shows limited direct impact on purchase decisions, confirming its mediating role through emotional experience. This research emphasizes the importance of integrated marketing strategies that combine pricing, influencer marketing, and atmospheric design to optimize consumer satisfaction and drive purchasing behavior in service-based industries.
The Effect of Product Quality on Purchasing Decisions with Customer Reviews and Ratings as Intervening Variables Arsita, Herlin; Suhardi, Suhardi; Firdaus, Rahmad; Kurniadi, Dedi
Economic: Journal Economic and Business Vol. 4 No. 2 (2025): ECONOMIC: Journal Economic and Business
Publisher : Lembaga Riset Mutiara Akbar (LARISMA)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56495/ejeb.v4i2.1083

Abstract

This study seeks to investigate the impact of Product Quality on Consumer Purchase Choice, utilising Customer Reviews and Ratings as mediating variables. The methodology used in this study is Partial Least Squares-Structural Equation Modelling (PLS-SEM) facilitated by SmartPLS software. Data was collected from 228 participants who had experience in online shopping. The research findings revealed that Product Quality exerted a positive and significant influence on Customer Reviews and Ratings, as well as on Purchase Decision. In addition, Customer Reviews and Ratings were found to positively influence Purchase Decision, albeit to a lesser magnitude compared to Product Quality. These results underscore the idea that Product Quality is an important determinant of Purchase Decision, while Reviews and Customer Ratings serve as additional factors that can enhance the decision. The implications derived from this study suggest that organisations should prioritise improving product quality as a fundamental strategy, while also managing customer reviews and ratings to increase favourable perceptions of their products.
Co-Authors Aditya Ahmad Fauzi Amin, Mat Andinata Anton, Anton Kurnia Hadisaputro Arsita, Herlin dedi kurniadi Dicky Pratama Edwin Syahada, Levania Fadila, Wahyu Fithriawan Nugroho Fitri Handayani Fu'adah Amran, Hasanatul Hamdan Hamdan Hermanto Hermanto Indinastin, Indinastin Kismiadi, Kismiadi Makrus, Mohammad Marna, Marna Maryani, Cik Mat Amin Mualfah, Desti Muarif, Putri Fadhilla Muhammad Suhairi, Munir Munir, Munir Nana Adriana Nur Hidayati Porja Daryanto, Zusyah Putra, Gope Mandala Rafdi, Faris Abi Rajaguguk, Rifaldi Febriansyah Rejeki, Nadia Sri Rian Fauzi Rizqy, Riza Rindriani Sani Akbar, Jufri Sri Rejeki, Nadia Sugianto Suhardi Suhardi Suhardi Suhardi Suhardi Sunanto Sunanto Suwanto, Fredy Syahril Syahril Taufiq, Reny Medikawati Tri Agustin, Tri Wahyudi, Ashari Wiyanti S, Lina Yeremia, Deryl Andeya Zidan, Abiyyu Al Thoriq Zumalia