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Evaluating Bank DJX's Cybersecurity Maturity Level from Indonesia's Regulatory Perspective Hidayat, Rahmat Rian; Husna, Juniana; Akbar, Son Ali
Journal of Information Technology and Its Utilization Vol 8 No 1 (2025): June 2025
Publisher : Sekolah Tinggi Multi Media

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56873/jitu.8.1.6019

Abstract

In the digitalization era of banking, cybersecurity has become a critical priority as the frequency and sophistication of cyber-attacks rise. This study evaluates Bank DJX's cybersecurity maturity (a pseudonym), focusing on compliance with POJK PTI and SEOJK regulations on cyber resilience in commercial banks. Using a qualitative approach, it assesses inherent cybersecurity risks and the effectiveness of risk management. Findings show a maturity score of 2.1, indicating effective and satisfactory practices, alongside an inherent risk score of 1.9 with a narrow gap (+0.20), suggesting that while current controls address existing threats, the capacity to manage emerging risks remains limited without further enhancements. Given the rapidly evolving threat landscape, continuous improvement is essential. Aligned with recommendations, Bank DJX is well-positioned to strengthen its cybersecurity resilience to meet regulatory demands and proactively address future threats. This study offers empirical insights into cybersecurity practices in Indonesia's digital banking sector, underscoring the importance of regulatory compliance and proactive risk management.
The Influence Of Usability Of The Wondr Application by BNI On User Satisfaction Perdana, Imam Bintang; Hidayat, Rahmat Rian; Marwati, Arum
Jurnal Ilmiah Multimedia dan Komunikasi Vol 10 No 2 (2025): JIMK Vol. 10 No. 2 (2025)
Publisher : Sekolah Tinggi Multi Media "MMTC" Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56873/jimk.v10.i2.565

Abstract

Wondr is a digital innovation developed by Bank Negara Indonesia (BNI) aimed at the younger generation through a mobile-first, interactive, and lifestyle-based design approach. However, during its initial launch, the application received numerous user complaints regarding frequent errors, which negatively affected its rating. This raises the question of how usability influences user satisfaction. This study aims to analyze the effect of usability of the Wondr by BNI application on user satisfaction, with a focus on active university students in the Special Region of Yogyakarta. The research employed a quantitative approach using a survey method involving 100 respondents determined through the Yamane formula. The usability variable was measured based on Quesenbery’s indicators, namely effective, efficient, engaging, error tolerant, and easy to learn. Data were analyzed using validity and reliability tests, descriptive statistics, and simple linear regression with IBM SPSS Statistics 30. The findings indicate that the usability of the Wondr application falls into the “Good” category, while user satisfaction is also categorized as “Good”. Regression analysis demonstrates that usability has a positive and significant effect on user satisfaction, with a significance value of < 0.001 and a coefficient of determination (R²) of 0.529. Based on these results, it is recommended that BNI, as the developer, enhance the quality of onboarding and user guidance, particularly for new users. Future research on this topic is advised to adopt a broader approach, such as mixed methods or qualitative designs, to gain deeper insights into users’ subjective experiences.