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All Journal Jurnal Maneksi (Management Ekonomi Dan Akuntansi) Journal Corner of Education, Linguistics, and Literature Society: Jurnal Pengabdian Masyarakat Journal of General Education and Humanities International Journal of Advanced Multidisciplinary International Journal of Management, Entrepreneurship, Social Science and Humanities (IJMESH) Journal Of Economic Sciences (Ekuisci) Journal of Community Service (Abdisci) Strata International Journal of Social Issues AT-TAKLIM: Jurnal Pendidikan Multidisiplin Ekopedia: Jurnal Ilmiah Ekonomi Jejak digital: Jurnal Ilmiah Multidisiplin Indonesia Economic Journal Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis
Wiwi Hartati
Unknown Affiliation
Humanities Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Social Sciences Other

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The Effect of E-Service of Quality on Customer Satisfaction in Using The Shopee Application Hartati, Wiwi; Desy Lusiyana, Desy; Nurmelia, Rizcita
International Journal of Advanced Multidisciplinary Vol. 2 No. 1 (2023): International Journal of Advanced Multidisciplinary (April-June 2023)
Publisher : Green Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/ijam.v2i1.222

Abstract

This research was conducted by distributing questionnaires for data collection. This questionnaire was distributed to Management Study Program Students of the University of Muhammadiyah Cirebon who used the shopee application. And obtained a sample of 40 students who had filled out the questionnaire. This research uses quantitative methods because the data obtained is statistical to test certain hypotheses. Based on the theoretical foundation and frame of mind above, this study hypothesizes that E-Service Quality affects Customer Satisfaction. The result of this experiment is E-Service Quality is included in the good category. This means that the e-service quality owned in the shopee application is in good condition. Customer Satisfaction in the shopee application is good. Based on the results of data processing, it has been concluded that e-service quality affects customer satisfaction in the shopee application. This shows that the better the e-service quality of the shopee application, the higher the customer satisfaction will also be in the shopee application.
Internal Performance of Financial Accounting Auditors Cimanuk Cisanggarung Cirebon Center Hartati, Wiwi; Suprihatin, Dina; Nurhawaeny, Endah
Jurnal Ekuisci Vol 1 No 6 (2024): Vol 1 No.6 July 2024
Publisher : Ann Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62885/ekuisci.v1i6.379

Abstract

An important issue contributing to the low completion rate of the Audit Results Report is the auditor's need for internal competence and understanding of the agency's accounting information system. This study aims to assess the internal performance of Financial Accounting Auditors at the Cimanuk Cisanggarung Cirebon Center. The study employs a quantitative descriptive approach to examine the impact of auditors' internal competence and accounting information systems on their internal performance. The study findings demonstrate that accounting information systems play a significant role and substantially impact knowledge. The statistical test F indicates that the auditor's internal competence and grasp of the accounting information system have a simultaneous and considerable impact on the auditor's internal performance. The findings of this study are consistent with the findings of a survey conducted by Anggraini (2008), which demonstrated that the internal competence of auditors has a tangible impact on both internal control and corporate performance. The internal performance of the auditor at the Cimanuk Cisanggarung Cirebon Center improves in direct proportion to the level of expertise and understanding they possess regarding the accounting information system.
Bibliometrics for Halal Transportation and Occupational Health and Safety Risdianto, Risdianto; Hartati, Wiwi; Nursuprianah, Indah; Awanis, Nuraida Absharina
Journal of General Education and Humanities Vol. 4 No. 1 (2025): February
Publisher : MASI Mandiri Edukasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58421/gehu.v4i1.370

Abstract

This study analyzes literature on halal transportation and occupational health and safety (OHS) using a bibliometric approach. A bibliometric analysis was chosen because it systematically maps research trends, identifies key contributors, and highlights thematic linkages, providing a comprehensive overview of the field. Halal transportation integrates Islamic principles into transportation operations, while OHS ensures the health and safety of workers and users. The study retrieves data from Google Scholar, Dimensions, and ScienceDirect using Publish or Perish and VOSviewer to evaluate trends, geographical distribution, and topic linkages. The results indicate that halal transportation research primarily focuses on halal logistics, whereas studies on the operational aspects of non-food goods transportation remain limited. Research on OHS within halal transportation is also scarce, particularly in integrating halal standards with OHS regulations. Malaysia and Indonesia have been the main contributors to this field, with an increasing publication trend since 2010. The main research clusters include "halal logistics," "occupational health and safety," and "sustainability.". This study emphasizes the importance of developing operational standards for halal transportation that incorporate process halalness, worker health and safety, and resource efficiency. It recommends using modern technology, such as IoT, to enhance halal tracking and risk mitigation. By bridging the gap between halal transportation and OHS, this research provides valuable insights for policymakers, industry practitioners, and academics to develop more comprehensive and effective standards. The findings serve as a foundation for future studies on the intersection of transportation operations and OHS.
Assistance in Creating Nutrition Fact Labels and Packaging for Cassava Chips Products at CV. Eka Pratama Sejahtera Cirebon Khoiriyah, Nur; Fazdilah, Ayu Cindy; Hartati, Wiwi; Maharani, Puja
Society : Jurnal Pengabdian Masyarakat Vol 4, No 2 (2025): Maret
Publisher : Edumedia Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55824/jpm.v4i2.532

Abstract

Micro, small, and medium enterprises (MSMEs) frequently encounter numerous challenges, including the incorporation of nutrition fact labels and product packaging—this community service aimed to facilitate the creation of nutrition fact labels and new packaging for MSME products. The partner of this program was CV Eka Pratama Sejahtera in Cirebon Regency, focusing on cassava chip products. This program included observation, problem identification, activity implementation, and evaluation. Observations and problem identification indicated a necessity for new flavor varieties, nutritional fact labels, and updated packaging for cassava chip products. The results showed that CV Eka Pratama Sejahtera provided positive feedback during this assistance program. This program successfully generated a nutrition facts table for a new flavor variant of cassava chips using the BPOM format. Additionally, this program developed a new packaging design for the product. The result of this program was the redesigned packaging, which included nutritional information for the latest flavor variants of cassava chip products at CV Eka Pratama Sejahtera.
Pengaruh Beban Kerja dan Komunikasi terhadap Turnover Intention dengan Stres Kerja sebagai Mediasi pada PT Seyang Activewear Cirebon Indah Astuti; Wiwi Hartati; Mery Sukartini
Indonesia Economic Journal Vol. 1 No. 2 (2025): DESEMBER (in progress)
Publisher : Indo Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/zpqfs762

Abstract

Tujuan dari penelitian ini yaitu untuk mengetahui pengaruh signifikan secara parsial dan simultan antara beban kerja dan komunikasi terhadap turnover intention, serta untuk mengetahui peran stres kerja sebagai variabel mediasi pada karyawan PT. Seyang Activewear Cirebon. Pendekatan dalam penelitian ini menggunakan pendekatan kuantitatif dengan teknik penelitian bersifat studi kasus dan pengumpulan datanya dengan menyebar kuesioner. Populasi dari penelitian ini adalah para pegawai di PT. Seyang Activewear Cirebon yang berjumlah 1109 karyawan. Teknik analisis data menggunakan analisis regresi linear berganda dengan bantuan software SPSS versi 22. Hasil dari penelitian ini menunjukan bahwa terdapat pengaruh signifikan parsial antara beban kerja dan komunikasi terhadap turnover intention, serta stres kerja terbukti berperan sebagai variabel mediasi dalam hubungan antara beban kerja dan komunikasi terhadap turnover intention pada karyawan PT. Seyang Activewear Cirebon.
PENGARUH KETERAMPILAN BERKOMUNIKASI DAN MOTIVASI KERJATERHADAP KESIAPAN KERJA PADA MAHASISWA MANAJEMENUNIVERSITAS MUHAMMADIYAH CIREBON Herlina; Wiwi Hartati; Risdianto
AT-TAKLIM: Jurnal Pendidikan Multidisiplin Vol. 2 No. 7 (2025): At-Taklim: Jurnal Pendidikan Multidisiplin (Edisi Juli)
Publisher : PT. Hasba Edukasi Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71282/at-taklim.v2i7.755

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh keterampilan berkomunikasi dan motivasi kerja terhadap kesiapan kerja mahasiswa Universitas Muhammadiyah Cirebon. Penelitian menggunakan metode kuantitatif dengan teknik pengumpulan data menggunakan kuesioner, dan analisis data dilakukan menggunakan regresi linier berganda. Hasil penelitian menunjukkan bahwa keterampilan berkomunikasi dan motivasi kerja berpengaruh positif dan signifikan terhadap kesiapan kerja, baik secara parsial maupun simultan. Nilai koefisien determinasi (R²) sebesar 0,701 menunjukkan bahwa 70,1% kesiapan kerja mahasiswa dipengaruhi oleh kedua variabel tersebut. Diharapkan mahasiswa dapat terus mengembangkan soft skills, dan pihak kampus menyediakan dukungan berupa pelatihan dan pembinaan karier untuk meningkatkan kesiapan kerja lulusan.
The Influence of Self-Efficacy And Entrepreneurial Motivation On Entrepreneurial Intention Among Undergraduate Management Students At Universitas Muhammadiyah Cirebon Fibriani, Firda; Hartati, Wiwi; Sylvani, Sylvani
Jurnal Maneksi (Management Ekonomi Dan Akuntansi) Vol. 14 No. 3 (2025): September
Publisher : Politeknik Negeri Ambon

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31959/jm.v14i3.3282

Abstract

Introduction: This study examines the impact of self-efficacy and entrepreneurial motivation on the entrepreneurial interest of undergraduate students in the Management Study Program at the University of Muhammadiyah Cirebon. The research is grounded in the observed low levels of entrepreneurial interest among students, which are often attributed to psychological insecurity and a lack of motivational drive. The primary objective of this study is to empirically test whether self-efficacy and entrepreneurial motivation significantly predict students’ interest in entrepreneurship.Methods: This research employs a quantitative approach, utilising survey data from 92 students who have completed entrepreneurship courses.Multiple linear regression analysis was used to assess the partial and simultaneous effects of self-efficacy and entrepreneurial motivation on entrepreneurial interest.Results: The findings indicate that both self-efficacy and entrepreneurial motivation exert a positive and statistically significant influence on students’ entrepreneurial interest, both independently and in combination. These results affirm the critical role of internal psychological factors, confidence and motivation in shaping entrepreneurial intention among university students. Keywords: Self-Efficacy, Entrepreneurial Motivation, Entrepreneurial Intention
Can Work-Life Balance Mediates the Effect of Workload on Performance? A Study of J&T Express Couriers in DC Sumber Cirebon Nuriman, Nuriman; Hartati, Wiwi; Risdianto, Risdianto
Strata International Journal of Social Issues Vol. 2 No. 2 (2025): August
Publisher : CV. Strata Persada Academia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59631/sijosi.v2i2.438

Abstract

This study examines the mediating role of work-life balance (WLB) in the relationship between workload and employee performance among couriers at J&T Express Sumber Cirebon Distribution Center. Using a quantitative approach, we collected data from 62 couriers through validated Likert-scale questionnaires measuring workload (time pressure, mental effort, physical demands), WLB (schedule flexibility, family support), and performance (productivity, reliability). Results from multiple regression analysis reveal that workload negatively impacts performance (β = -0.980, p < 0.001) due to physical/mental fatigue, yet paradoxically enhances WLB (β = 0.574, p < 0.001) through workplace flexibility. WLB partially mediates this relationship (Sobel Z = 2.014), improving performance (β = 0.284, p = 0.029) and explaining 45.9% of variance. These findings extend Job Demands-Resources theory by demonstrating WLB's dual role as both an outcome of workload and a buffer against its performance costs in high-pressure logistics environments. The study offers practical recommendations including dynamic shift scheduling and temporary staffing during peak periods, while suggesting future research explore additional mediators across broader logistics contexts.
Bridging Employees’ Perceptions of Corporate Social Responsibility and Work Engagement through Organizational Commitment in an Indonesian Infrastructure Context Komalasari, Oom; Hartati, Wiwi; Sylvani
International Journal of Management, Entrepreneurship, Social Science and Humanities Vol. 9 No. 1 (2025): July - December Issue
Publisher : Research Synergy Foundation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31098/ijmesh.v9i1.3474

Abstract

This study investigates the extent to which employees’ perceptions of Corporate Social Responsibility (CSR) shape their level of work engagement, positioning organizational commitment as an intervening mechanism. The analysis draws on the case of PT Jasamarga Transjawa Tol in Indonesia. Grounded in the growing academic discourse on internal CSR implications, this research employs a quantitative methodology involving a saturated sample of 161 employees. It utilizes Partial Least Squares Structural Equation Modeling (PLS-SEM) for statistical evaluation. The findings reveal that employees’ perceptions of CSR have a positive and statistically significant effect on both organizational commitment and work engagement. Moreover, organizational commitment emerges as a key mediating construct that links CSR perception to employee engagement. These insights clarify the psychological mechanisms through which CSR initiatives impact employee attitudes, highlighting organizational commitment as a critical pathway to enhanced engagement. Ultimately, this study contributes to the literature on organizational behavior by presenting empirical evidence that reinforces the strategic relevance of internal CSR in fostering a committed and engaged workforce, particularly in the context of public infrastructure organizations.
Pengaruh Beban Kerja dan Budaya Organisasi terhadap Kinerja Karyawan di PT Tulus Asih Group Dewi Laras Sentiana Rahayu; Wiwi Hartati; Mery Sukartini
Ekopedia: Jurnal Ilmiah Ekonomi Vol. 1 No. 3 (2025): JULI-SEPTEMBER
Publisher : Indo Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/1w28xy97

Abstract

Penelitian ini bertujuan untuk mengkaji pengaruh beban kerja dan budaya organisasi terhadap kinerja karyawan di PT Tulus Asih Group. Metode penelitian yang digunakan adalah pendekatan kuantitatif dengan teknik survei, di mana kuesioner disebarkan kepada 100 karyawan sebagai responden. Analisis data dilakukan melalui serangkaian uji, meliputi uji validitas, uji reliabilitas, uji asumsi klasik, analisis regresi linier berganda, uji koefisien determinasi, serta pengujian hipotesis secara parsial (uji t) dan simultan (uji F). Hasil analisis menunjukkan bahwa secara parsial, beban kerja berpengaruh positif namun tidak memiliki pengaruh signifikan terhadap kinerja karyawan, sementara budaya organisasi memberikan pengaruh positif dan signifikan. Secara simultan, kedua variabel tersebut berpengaruh terhadap kinerja karyawan, dengan budaya organisasi sebagai faktor yang lebih dominan. Temuan ini menegaskan bahwa penerapan budaya kerja yang positif mampu mengimbangi beban kerja sehingga produktivitas karyawan tetap terjaga. Oleh karena itu, pihak manajemen diharapkan untuk memperkuat penerapan nilai-nilai budaya organisasi dan memastikan distribusi beban kerja yang proporsional guna mendukung peningkatan kinerja secara berkelanjutan.
Co-Authors Agus Irfan, Agus Al Amachdi Awanis, Nuraida Absharina Badawi Desy Lusiyana, Desy Dewi Laras Sentiana Rahayu Farhana, Nur Fitria Fazdilah, Ayu Cindy Fibriani, Firda Hazizah, Sella Herlina Imamah Indah Astuti Indah Nursuprianah Maharani, Puja Mery Sukartini Nur Khoiriyah Nurhawaeny, Endah Nuriman Nuriman, Nuriman Nurmelia, Rizcita Oom Komalasari Ria Safitri Risdianto Risdianto Risdianto, Risdianto Sarno . Suprihatin, Dina Sylvani Sylvani Sylvani Sylvani, Sylvani Widyani, Retno