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Can Work-Life Balance Mediates the Effect of Workload on Performance? A Study of J&T Express Couriers in DC Sumber Cirebon Nuriman, Nuriman; Hartati, Wiwi; Risdianto, Risdianto
Strata International Journal of Social Issues Vol. 2 No. 2 (2025): August
Publisher : CV. Strata Persada Academia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59631/sijosi.v2i2.438

Abstract

This study examines the mediating role of work-life balance (WLB) in the relationship between workload and employee performance among couriers at J&T Express Sumber Cirebon Distribution Center. Using a quantitative approach, we collected data from 62 couriers through validated Likert-scale questionnaires measuring workload (time pressure, mental effort, physical demands), WLB (schedule flexibility, family support), and performance (productivity, reliability). Results from multiple regression analysis reveal that workload negatively impacts performance (β = -0.980, p < 0.001) due to physical/mental fatigue, yet paradoxically enhances WLB (β = 0.574, p < 0.001) through workplace flexibility. WLB partially mediates this relationship (Sobel Z = 2.014), improving performance (β = 0.284, p = 0.029) and explaining 45.9% of variance. These findings extend Job Demands-Resources theory by demonstrating WLB's dual role as both an outcome of workload and a buffer against its performance costs in high-pressure logistics environments. The study offers practical recommendations including dynamic shift scheduling and temporary staffing during peak periods, while suggesting future research explore additional mediators across broader logistics contexts.
Pengaruh Beban Kerja dan Budaya Organisasi terhadap Kinerja Karyawan di PT Tulus Asih Group Dewi Laras Sentiana Rahayu; Wiwi Hartati; Mery Sukartini
Ekopedia: Jurnal Ilmiah Ekonomi Vol. 1 No. 3 (2025): JULI-SEPTEMBER
Publisher : Indo Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/1w28xy97

Abstract

Penelitian ini bertujuan untuk mengkaji pengaruh beban kerja dan budaya organisasi terhadap kinerja karyawan di PT Tulus Asih Group. Metode penelitian yang digunakan adalah pendekatan kuantitatif dengan teknik survei, di mana kuesioner disebarkan kepada 100 karyawan sebagai responden. Analisis data dilakukan melalui serangkaian uji, meliputi uji validitas, uji reliabilitas, uji asumsi klasik, analisis regresi linier berganda, uji koefisien determinasi, serta pengujian hipotesis secara parsial (uji t) dan simultan (uji F). Hasil analisis menunjukkan bahwa secara parsial, beban kerja berpengaruh positif namun tidak memiliki pengaruh signifikan terhadap kinerja karyawan, sementara budaya organisasi memberikan pengaruh positif dan signifikan. Secara simultan, kedua variabel tersebut berpengaruh terhadap kinerja karyawan, dengan budaya organisasi sebagai faktor yang lebih dominan. Temuan ini menegaskan bahwa penerapan budaya kerja yang positif mampu mengimbangi beban kerja sehingga produktivitas karyawan tetap terjaga. Oleh karena itu, pihak manajemen diharapkan untuk memperkuat penerapan nilai-nilai budaya organisasi dan memastikan distribusi beban kerja yang proporsional guna mendukung peningkatan kinerja secara berkelanjutan.
Pengaruh Motivasi Kerja dan Fleksibilitas Kerja Terhadap Kinerja Driver Grabbike di Kota Cirebon Sarno; Wiwi Hartati; Mery Sukartini
Jejak digital: Jurnal Ilmiah Multidisiplin Vol. 1 No. 5 (2025): SEPTEMBER
Publisher : INDO PUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/gbpqf092

Abstract

This study investigates the influence of work motivation and job flexibility on the performance of GrabBike drivers in Cirebon City. The research emphasizes how intrinsic drive and flexible work arrangements affect service quality and operational outcomes in the gig economy. The research was conducted on 290 GrabBike drivers in Cirebon using a quantitative approach with an associative method. Data were collected through a structured questionnaire. The sampling technique used was incidental sampling. Data analysis was performed using SPSS version 25.0, applying validity and reliability tests, classical assumption tests, multiple linear regression, t-tests, and F-tests to examine the influence of each variable. Results indicated that work motivation and job flexibility both positively and significantly affect GrabBike driver performance, both individually and simultaneously. The combination of intrinsic motivation and flexible work rhythms enhances performance, confirming that these variables play a crucial role and contribute to theory and practice in gig economy human resource management. The study concludes that the synergy between intrinsic motivation and flexible work conditions fosters optimal performance among GrabBike drivers, reinforcing the importance of human resource strategies tailored to the gig economy. This study only covers drivers operating in Cirebon and uses self-reported data, which may be subject to bias or limited generalizability to other regions or platforms. This study contributes to human resource management by demonstrating the pivotal role of motivation and flexibility in digital labor platforms. Its findings benefit platform managers, HR practitioners, and researchers in labor economics and organizational behavior..
Pengaruh Work-Life Balance dan Beban Kerja terhadap Kinerja Karyawan pada PT Seyang Activewear Cirebon Imamah; Wiwi Hartati; Mery Sukartini
Indonesia Economic Journal Vol. 1 No. 2 (2025): DESEMBER
Publisher : Indo Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/0kngg545

Abstract

Penelitian ini bertujuan untuk mengetahui Pengaruh Work-life Balance dan Beban Kerja Terhadap Kinerja Karyawan pada PT.Seyang Activewear Cirebon. Perkembangan dalam dunia perkerjaan saat ini menunjukan perubahan yang signifikan dalam persaingan di dunia bisnis apa lagi permasalah produktivitas yang sangat tinggi dalam hal ini berpengaruh kepada karyawan berpotensi menimbulkan tekanan kerja, keseimbangan hidup pribadi dan dunia kerja kepada karyawan (Work-Life Balance). Apa lagi ketidak keseimbangan kerja akan menimbulkan beberapa dampak seperti stres kerja dan menurunkan motivasi kerja, pada akhirnya akan menimbulkan hasil yang negatif kepada Kinerja Karyawan. Selain itu juga akan menimbulkan Beban Kerja  yang tidak seimbang dengan kapasitas antar individu karyawan munculnya kelelahan dan menurunkan efektivitas kepada karyawan dalam semua ini akan menjadi permasalahan terhadap PT.Seyang Activewear Cirebon.”Dalam hal ini sangtlah relevan untuk dijadikan bahan penelitian terkait Pengaruh Work-life Balance dan Beban  Kerja Terhadap Kinerja Karyawan pada PT.Seyang Activewear Cirebon, semoga dalam hasil ini bias dijadikan bahan evaluasi bagi perusahaan dan menjadi reverensi bagi mahasiswa lainnya.”
Analyzing Workload and Turnover Intention through Work Stress: Strengthening Retention Strategies from an Educational Perspective Farhana, Nur Fitria; Hartati, Wiwi; Risdianto, Risdianto
Journal Corner of Education, Linguistics, and Literature Vol. 5 No. 001 (2025): Special Issues
Publisher : CV. Tripe Konsultan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54012/jcell.v5i001.560

Abstract

This study aimed to analyze the influence of workload on turnover intention with work stress as a mediating variable among employees of CV Semar Berkah Mandiri. A quantitative research approach was employed, involving 43 respondents selected through a saturated sampling technique. Data were collected using a structured questionnaire and analyzed using multiple linear regression, coefficient of determination (R²), t-tests, F-tests, and Sobel tests with the assistance of IBM SPSS 25. The results reveal that workload has a positive and significant impact on turnover intention. Moreover, workload also positively affects work stress, which, in turn, significantly increases turnover intention. Mediation analysis demonstrates that work stress plays a crucial mediating role in the relationship between workload and turnover intention. From an educational perspective, this study emphasizes the importance of employee development programs in mitigating the negative effects of workload and stress. Continuous training and organizational learning initiatives can strengthen employees’ resilience, adaptability, and problem-solving skills, thereby reducing turnover intention. Companies are encouraged to integrate educational initiatives into their human resource management strategies as part of a holistic approach to workload management and employee retention.
Analysing the Impact of Self-Efficacy on Employee Performance: The Mediating Role of Work Motivation at Permodalan Nasional Madani, Majalengka Branch 2 Hazizah, Sella; Hartati, Wiwi; Risdianto, Risdianto
Jurnal Maneksi (Management Ekonomi Dan Akuntansi) Vol. 14 No. 4 (2025): Jurnal Maneksi (Management Ekonomi Dan Akuntansi)
Publisher : Politeknik Negeri Ambon

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31959/jm.v14i4.3339

Abstract

Introduction:  In the era of increasingly dynamic business competition, employee performance is greatly influenced by psychological factors, including self-efficacy, or the individual's belief in their ability to complete tasks. This study aims to analyze the influence of self-efficacy on employee performance with work motivation as an intervening variable at Permodalan Nasional Madani (PNM) Branch Majalengka 2.Methods: This quantitative research employed the saturated sampling method, administering questionnaires to 50 PNM employees. The Sobel test and multiple regression were used to assess the variables' direct and indirect effects on the data.Results: The research results show that self-efficacy positively and significantly impacts worker performance and their motivation to work. Furthermore, the main finding of this study is that work motivation significantly mediates the relationship between self-efficacy and work motivation.Conclusion and Suggestion: This Research demonstrates that self-efficacy positively and significantly impacts work motivation and employee performance. Employees with high confidence in their abilities tend to be more motivated, leading to improved performance. Work motivation also proves to mediate the relationship between self-efficacy and performance, meaning that high self-efficacy will encourage strong work motivation, ultimately improving employee performance. Therefore, companies should be able to enhance employee self-efficacy through training, coaching, and psychological support to support sustainable performance improvement. Keywords: Self-efficacy, Employee Performance, and Work Motivation
WORK MOTIVATION AND EMPLOYEE ENGAGEMENT AS PREDICTORS OF TURNOVER INTENTION Safitri, Ria; Hartati, Wiwi; Sylvani, Sylvani
Jurnal Maneksi (Management Ekonomi Dan Akuntansi) Vol. 14 No. 4 (2025): Jurnal Maneksi (Management Ekonomi Dan Akuntansi)
Publisher : Politeknik Negeri Ambon

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31959/jm.v14i4.3333

Abstract

Introduction: This study examines the relationship between the intention to leave among PT X workers and their degrees of job motivation and engagement. The company has recently experienced a high turnover rate, which has challenged operational consistency and increased hiring costs. Turnover intention denotes an employee's inclination to quit their position, shaped by several organizational and psychological factors. Intrinsic and extrinsic job motivation, along with employee engagement —defined as the emotional and intellectual involvement of employees in their work —are considered to impact this purpose significantly. Methods: A quantitative explanatory research methodology was employed, utilizing a saturated sample of 234 employees. Questionnaires gathered data. Questionnaire data were gathered, and multiple linear regression analysis was performed using SPSS.. Assessments of validity and reliability were essential to the instrument procedure, followed by t-tests and F-tests performed at a 5% significance level to evaluate the hypothesis. Results: The data indicate that there is no statistically significant relationship between employee engagement and the intention to leave. Conversely, employment motivation demonstrates a substantial negative correlation, suggesting that as an employee's drive escalates, their likelihood of leaving the firm decreases. Turnover intention is significantly affected by job motivation and employee engagement. The results indicate that while employee involvement is crucial, reducing turnover intentions may be more effectively achieved by enhancing job motivation. To retain talent and minimize employee turnover, organizations are advised to adopt incentive methods, including career progression, recognition, and equitable compensation frameworks. Keywords: Employee Engagement, Work Motivation, Turnover Intention
Assistance in Creating Nutrition Fact Labels and Packaging for Cassava Chips Products at CV. Eka Pratama Sejahtera Cirebon Khoiriyah, Nur; Fazdilah, Ayu Cindy; Hartati, Wiwi; Maharani, Puja
Society : Jurnal Pengabdian Masyarakat Vol. 4 No. 2 (2025): Maret
Publisher : Edumedia Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55824/jpm.v4i2.532

Abstract

Micro, small, and medium enterprises (MSMEs) frequently encounter numerous challenges, including the incorporation of nutrition fact labels and product packaging—this community service aimed to facilitate the creation of nutrition fact labels and new packaging for MSME products. The partner of this program was CV Eka Pratama Sejahtera in Cirebon Regency, focusing on cassava chip products. This program included observation, problem identification, activity implementation, and evaluation. Observations and problem identification indicated a necessity for new flavor varieties, nutritional fact labels, and updated packaging for cassava chip products. The results showed that CV Eka Pratama Sejahtera provided positive feedback during this assistance program. This program successfully generated a nutrition facts table for a new flavor variant of cassava chips using the BPOM format. Additionally, this program developed a new packaging design for the product. The result of this program was the redesigned packaging, which included nutritional information for the latest flavor variants of cassava chip products at CV Eka Pratama Sejahtera.
Pengaruh Person Job Fit Dan Lingkungan Kerja Non Fisik Terhadap Kinerja Pegawai Di Dinas Lingkungan Hidup Kabupaten Cirebon Al Amachdi; Wiwi Hartati; Sylvani Sylvani
Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis Vol. 5 No. 3 (2025): November : Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jaemb.v5i3.7800

Abstract

This study aims to analyze the influence of Person Job Fit and Non-Physical Work Environment on the performance of civil servants at the Environmental Service Office of Cirebon Regency. The background of this research is the problem of fluctuating employee performance, the mismatch between individual characteristics and job demands, as well as the perception of an insufficiently supportive non-physical work environment. This study employs a quantitative method, with a population of 75 employees, and uses a saturated sampling or census technique for sampling. Data collection techniques include observation, interviews, and questionnaires. Data were analyzed using multiple linear regression tests to examine the influence of each variable, with the help of SPSS 25. The results show that Person Job Fit has a positive and significant effect on employee performance. Similarly, the Non-Physical Work Environment also has a positive and significant effect on employee performance. Furthermore, simultaneously, both variables have a significant effect on employee performance. These findings reinforce the importance of aligning individuals with their jobs (Person Job Fit) and establishing a harmonious Non-Physical Work Environment to enhance employee performance, particularly in the public service sector of the Environmental Service Office of Cirebon Regency.
SOCIALIZATION OF POLITICAL LITERACY IN WELCOMING THE 2024 ELECTION TO NOVICE VOTERS AT THE UNIVERSITY OF MUHAMMADIYAH CIREBON Retno Widyani; Agus Irfan; Badawi; Wiwi Hartati
Jurnal Abdisci Vol 1 No 4 (2024): Vol 1 No 4 Tahun 2024
Publisher : Ann Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62885/abdisci.v1i4.184

Abstract

Since the Republic of Indonesia became independent on August 17, 1945, several parliamentary elections have been held in Indonesia. The first elections were held in 1955 to elect the House of Representatives and the Constituent Assembly members. The second election to elect members of the House of Representatives was in 1971. Six elections were held during the 32 years of Suharto's rule (1971-1997). Elections in the reform era in 1999 and 2004 elected the first President. In 2009, 2014, 2019, and now 2024. Political literacy has been socialized by Semester 1 students of the animal husbandry and informatics engineering study program at the University of Muhammadiyah Cirebon. The material presented included the history of elections in the country, campaigns on social media, student perceptions and attitudes towards campaigns, and considerations for making choices. The results of the novice voter community service show that semester one students do not understand the history of elections in the country, not all students are interested in participating in campaigns on social media, and students' perceptions and attitudes towards news on social media are critical and use common sense and are not easily provoked by hoax news.