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All Journal E-SOSPOL Jurnal Ilmu Sosial dan Humaniora JEJAK Jurnal Borneo Administrator: Media Pengembangan Paradigma dan Inovasi Sistem Administrasi Negara Jurnal Obsesi: Jurnal Pendidikan Anak Usia Dini Jurnal Pemberdayaan Masyarakat: Media Pemikiran dan Dakwah Pembangunan Journal of Social and Political Science JAKP (Jurnal Administrasi dan Kebijakan Publik) Jurnal Ilmiah Manajemen Publik dan Kebijakan Sosial Journal of Tourism and Creativity CERMIN: Jurnal Penelitian Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP) Journal of Social Interactions and Humanities (JSIH) Contemporary Public Administration Review (CoPAR)
Selfi Budi Helpiastuti
Faculty Of Social Science And Political Science, Jember University,
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Social Sciences Other

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Journal : E-SOSPOL

 1 
Evaluasi Kinerja PDAM Kota Probolinggo dalam Perspektif Balanced Scorecard Hubaisy, Zarrin; Suharsono, Agus; Helpiastuti, Selfi Budi
e-Sospol Vol 1 No 1: Alokasi Dana Desa dalam Formulasi Kebijakan
Publisher : University of Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Regional Water Company (PDAM) is one form of Local Authority-Owned Enterprise (BUMD) that provides services in the provision of clean water to the society. Although in the year 2010, it was in the “healthy” category, in some important ways it still has problems, such as financial target that was achieved only 60%, the clean water service coverage of downtown population which is imbalance with the number of population, water production value which is still higher than the water sale to the community members as well as the efficiency level of employees toward the water connection which has not reached the target. In order to improve the company services and development, it is necessary to measure the performance of the Regional Water Company (PDAM) of Probolinggo City. Balanced Scorecard Perspective was used in this research. Time series data were collected by the document study and was analyzed with descriptive statistical technique. The analysis results were presented in graphical form. The research was intended to evaluate the PDAM performance of Probolinggo City. The results showed that, in the balanced scorecard perspective, PDAM performance of Probolinggo City in 2009 – 2011 was categorized “not good”. Keywords: public organization, balanced scorecard
Efektivitas Penyelenggaraan Program Pelatihan di UPT Balai Latihan Kerja Kabupaten Situbondo Purwaningtyas, Gita Dewi; Helpiastuti, Selfi Budi; Rohman, Hermanto
Electronical Journal of Social and Political Sciences (E-SOSPOL) Vol 9 No 4 (2022): Kebijakan dan Media di Era Pasca Pandemi
Publisher : University of Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19184/e-sos.v9i4.14237

Abstract

This study aims to describe and analyze the effectiveness of management of technical education and training for state civil servants in Situbondo Regency. Considering that the state civil servants is a public servant whose duty is to serve the entire community, they are required to always develop their competence through the management of technical education and training. Employment agency and human resources development as the organizer of technical education and training has held various kinds of technical education and training, one of which is the management of technical education and training of goods management. This type of research is descriptive qualitative. The focus of the research is the effectiveness of the management of technical education and training for the state civil servants based on four stages of Kirckpatrick consisting of reactions, learning, behavior, and results. Data collection techniques using interviews, observation and documentation, while the data sources used are the main data sources and additional data sources. The results showed that the management of technical education and training conducted by employment agency and human resources development was effective. This is known through 4 stages of Kirckpatrick which received positive responses from education and training participants and teaching staff. Keywords: Effectiveness, Technical Training, State Civil Servants
Inovasi Produk Layanan Administrasi Desa Melalui Aplikasi Banyuwangi Smart Kampung Daroini, As'ad; Helpiastuti, Selfi Budi; Pamungkas, Tree Setiawan
Electronical Journal of Social and Political Sciences (E-SOSPOL) Vol 10 No 4 (2023): Pengembangan Ekonomi
Publisher : University of Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19184/e-sospol.v10i4.43959

Abstract

This research aims to analyze product innovation in village administration services through the Banyuwangi Smart Kampung application. This application adds alternative service products at the village level where previously there were other service products, namely village smart websites and self-service platform machines. The presence of the application brings changes to the public service process in Banyuwangi. Previously, services could only be accessed offline or by coming to the village office. Meanwhile, by using the application, the service can be accessed online. In its implementation in the community, there are still several obstacles, starting from the system, which still frequently experiences errors, as well as obstacles from the Banyuwangi community, many of whom don't know about the existence of this application. This research aims to describe the development of Banyuwangi Smart Kampung application service products. This research uses a descriptive qualitative research method using a phenomenological approach. The data analysis technique used is an interactive model data analysis technique. The results of this research show that the Banyuwangi Smart Kampung application can be enjoyed directly by the community because this application makes it very easy for the community to access a service. In implementing the application in society, the government has played an active role in monitoring the implementation of the application by making improvements and updates. The quality of the service product in the form of this application is better than the previous product because, in terms of features and usability, this application is quite complex, namely not only for services at the village level, but can also access services at the district level and can be used for other public services besides administration services. Previously, there was no service product that had the same features and uses as the Banyuwangi Smart Kampung application. Keywords: Product Innovation, Smart Kampung, Application Service Product
Co-Authors Abubakar Eby Hara Agus Suharsono Alfareza Firdaus Astiti, Luh Gede Dewi Sari Boedjiono, Boedjiono Darmanto Darmanto Daroini, As'ad Dina Suryawati Edy Wahyudi Firdaus, Alfareza Ginanjar Aji Satya Graha Hary Yuswadi Hidayah, Nurussyamsil Ika Sisbintari Joko Rizkie Widokarti Julvia Nurlaela Firmawati Khasanah, Fitriatul khusnul khotimah Ladiqi, Suyatno Lailatus Sah’ro Molasy, Honest Dody Nian Riawati Nina Sa’idah Fitriyah Nurqarin, Alfrida Septya Purwaningtyas, Gita Dewi Putranda, Dicky Rachma Fitriati Rohman, Hermanto Sudrajad, Yori Suji Suji Suji Suji Supranoto Supranoto Syaifana, Irba Tree Setiawan Pamungkas, Tree Setiawan Trihartono, Agus Wulanadari, Lilis Yanto, Dwi Yuniantoro Sudrajad Zarrin Hubaisy