Piji Pakarti
Program Studi Manajemen, Fakultas Ekonomi Dan Bisnis, Universitas Dian Nuswantoro Semarang

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Measuring the Effectiveness of Public Organizational Information System Functions Usman; Piji Pakarti; Entot Suhartono
Jurnal Mantik Vol. 4 No. 4 (2021): February: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.Vol4.2021.1174.pp2427-2435

Abstract

This study aims to identify validated constructs and their attributes that are used to assess the effectiveness of the public organization's information system functions. In this study, the function of information systems can be in the form of work units, groups of people, or individuals, who are given responsibility for an organization's information system. This study uses literature studies and in-depth interviews with individuals who are responsible for the development, management and operation of information systems in 5 public organizations in Semarang City, to identify 98 items measuring the effectiveness of information system functions. A total of 192 sample items were obtained from a survey of end users of information systems in 5 public organizations in Semarang City. Using principal component analysis and second-order confirmatory factor analysis methods, this study has succeeded in validating 4 main dimensions, namely: Institutional (3 factors), Service Quality (3 factors), System Quality (4 factors), and Individual and Organizational Benefits ( 4 factors). The final instrument can be used to evaluate the effectiveness of existing information system functions, and the results obtained can be used to determine the initial status of effectiveness and for benchmarking.
Co-creation value: From time to time Alexander Barus; Dwi Martiyanti; Hendri Sembiring; Piji Pakarti; Fajrillah Fajrillah
Inovasi : Jurnal Ekonomi, Keuangan, dan Manajemen Vol 19, No 3 (2023): Agustus
Publisher : Faculty of Economics and Business, Universitas Mulawarman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30872/jinv.v19i3.13691

Abstract

This literature review uses a systematic review approach and bibliographic analysis. The data source is google scholar, and the search for article data uses PoP by using the terms: "co-creation", "co-create", "value-in-use" and service-dominant logic. The articles sampled are articles of the Q1 / Q2 category based on the Scimagojr. Books, book sections, conferences, Indonesian and foreign languages (except English) were not included as sample articles. The sample of articles is limited to the period 2014 – 2019. This literature review uses software assistance: Excel, PoP, Mendeley and VOS viewer. Co-creation or the perspective of service-dominant logic has received great attention by researchers and has been studied in a wide variety of research fields. The systematic review that was carried out resulted in several theories that were often used, namely, social exchange theory, social role theory, planned behavior theory, self-identity theory and self-determination theory. Co-creation as a study is implemented in various research contexts, such as: tourism, hospitality and so on. The authors with the most cited articles are: Lusch Nambisan (2015), with a total of 950 citations. Researchers who produced the most articles in the period 2014 - 2019 are Edvardsson, Bo (12 documents); Brodie, Roderick J. (7 documents). Co-creation variables are generally used as independent and dependent variables, but some researchers have used them as mediating and moderating variables. During the period the samples were taken, qualitative research dominated over empirical test research. The journal with the most prolific publication of articles is the Journal of Business Research. The most prolific publisher is Emeraldinsight.com. China is the country that most often research on co-creation. Co-creation research with a focus on dyadic relationships is still very limited.