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Journal : Al-Ihtiram: Multidisciplinary Journal of Counseling and Social Research

IDENTIFIKASI FAKTOR-FAKTOR YANG BERHUBUNGAN DENGAN SISTEM PELAYANAN DALAM PEMILIHAN PENOLONG PERSALINAN DI PUSKESMAS MUARA JERNIH KABUPATEN MERANGIN JAMBI [SERVICE FACTORS INFLUENCING THE CHOICE OF BIRTH ATTENDANTS AT MUARA JERNIH HEALTH CENTRE, JAMBI] Sartika, Nova Setia; Kusumastuti, Dyah; Asnar, Etty Sofia Mariati
Al-Ihtiram: Multidisciplinary Journal of Counseling and Social Research Vol 4, No 2 (2025)
Publisher : Perkumpulan Ahli Bimbingan dan Konseling Islam Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59027/al-ihtiram.v4i2.1053

Abstract

Maternal and infant mortality in Indonesia remains high due to limited use of professional birth attendants. In Merangin, Jambi, many still prefer traditional birth helpers despite available healthcare. This study explored service-related factors influencing pregnant women’s choice at Muara Jernih Health Centre. Using a quantitative survey on 73 respondents, data were analysed through T-tests, F-tests, and regression. Findings showed knowledge, attitudes, and family support significantly affect choices (p 0.05). Though most received professional advice, 34.2% still used traditional attendants. Cultural factors and service quality also play roles. Strengthening education, family involvement, and local health services is vital to improve outcomes.