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STUDI LITERATUR PENGARUH GAYA KEPEMIMPINAN KEPALA SEKOLAH TERHADAP KUALITAS GURU SEKOLAH MENENGAH ATAS: A Literature Review on the Influence of School Principals’ Leadership Styles on the Quality of High School Teachers Mega Agustini; Lisa Fitri; Mutmainah Mutmainah; Tonich Uda; Berkat Berkat
Ganec Swara Vol. 19 No. 4 (2025): Desember 2025
Publisher : Yayasan Al-Amin Qalbu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59896/gara.v19i4.411

Abstract

This study employs a systematic literature review method to analyze the influence of principal leadership styles on the quality of Senior High School (SMA) teachers. The literature review was conducted on articles published during 2015-2024 through academic databases such as Google Scholar, Portal Garuda, and ResearchGate. The analysis results indicate that principal leadership styles have a significant influence on teacher quality, encompassing pedagogical, professional, social, and personality competencies. Democratic leadership style emerges as the most dominant and effective approach due to its ability to create high teacher engagement, while transformational style proves effective in enhancing teacher motivation and professional development. Transactional style demonstrates effectiveness in building work discipline through reward and punishment systems. This research confirms that the combination of leadership style, school work climate, and teacher work spirit simultaneously provides optimal impact on improving teacher performance. The conclusions indicate the need for implementing flexible and situational leadership approaches that align with school characteristics and teachers' professional development needs
STRATEGI PENGEMBANGAN LAYANAN BERBASIS DIGITAL DALAM MENINGKATKAN KEPUASAN ANGGOTA DI KOPERASI CU (CREDIT UNION) BETANG ASI PALANGKA RAYA: Digital-Based Service Development Strategy To Improve Member Satisfaction At The Betang Asi Credit Union Cooperative In Palangka Raya Hendry Wahyu Hariansano; Tonich Uda; Liling Lenlioni
Ganec Swara Vol. 20 No. 2 (2026): Juni 2026
Publisher : Yayasan Al-Amin Qalbu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59896/gara.v20i2.661

Abstract

This study aims to analyze the digital-based service development strategy to increase member satisfaction at the Betang Asi Credit Union Cooperative, Palangka Raya. Developments in information technology encourage financial institutions, including cooperatives, to adapt by providing more effective, efficient, and easily accessible digital services to members. This study uses a qualitative approach with descriptive methods to describe the cooperative's strategies in developing digital services and their impact on member satisfaction. Data collection techniques were conducted through interviews, observation, and documentation. The research results show that the development of digital services such as mobile applications, online transaction services, and member information systems can improve ease of service access, accelerate transaction processes, and enhance member convenience in interacting with the cooperative. However, several challenges remain, such as varying levels of digital literacy among members and limited technological infrastructure. Therefore, further strategies are needed, such as increasing the socialization of digital service usage, training for members, and strengthening information technology systems to improve the quality of cooperative services. With optimal digital service development, it is hoped that member satisfaction at the Betang Asi Palangka Raya Credit Union Cooperative will continue to increase.