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All Journal Sosiohumaniora MediaTor: Jurnal Komunikasi Jurnal Studi Komunikasi dan Media Jurnal Ilmu Sosial dan Ilmu Politik (JISIP) The Indonesian Journal of Communication Studies WARTA Jurnal Ilmu Komunikasi UHO : Jurnal Penelitian Kajian Ilmu Komunikasi dan Informasi Jurnal IPTEK-KOM (Jurnal Ilmu Pengetahuan dan Teknologi Komunikasi) ETTISAL Journal of Communication LENTERA: Jurnal Ilmu Dakwah dan Komunikasi Jurnal Studi Komunikasi JURNAL SIMBOLIKA: Research and Learning in Communication Study SANGKEP: Jurnal Kajian Sosial Keagamaan Jurnal Komunikasi Profesional Jurnal Profetik Jurnal Riset Komunikasi Jurnal Ilmiah Religiosity Entity Humanity (JIREH) Kajian Jurnalisme Jurnal Ilmu Komunikasi dan Bisnis Avant Garde Coverage: Journal of Strategic Communication Journal of Management and Bussines (JOMB) Jurnal Ilmiah komunikasi ABDIMAS Jurnal Pengabdian Kepada Masyarakat International Journal of Social Science, Educational, Economics, Agriculture Research, and Technology (IJSET) Jurnal Sains Terapan : Wahana Informasi dan Alih Teknologi Pertanian Warta LPM Lentera: Jurnal Ilmu Dakwah dan Komunikasi Asian Journal of Social and Humanities Jurnal Karya untuk Masyarakat (JKuM) Jurnal Cakrawala Akademika

Muhamad Isnaini

Program Studi Magister Ilmu Komunikasi, Universitas Bunda Mulia

Author-ID : 289780

Religion Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Public Health Social Sciences Veterinary

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Kajian Konflik Antar Kelompok dalam Perspektif Komunikasi Konflik selama periode 2003-2017 (Review of Intergroup Conflict in Conflict Communication Perspective Period 2003-2017) Muhamad Isnaini; S Sarwoprasodjo; R Kinseng; nfn Kholil
IPTEK-KOM : Jurnal Ilmu Pengetahuan dan Teknologi Komunikasi Vol 20, No 2 (2018): JURNAL IPTEK-KOM (JURNAL ILMU PENGETAHUAN DAN TEKNOLOGI KOMUNIKASI)
Publisher : BPSDMP KOMNFO Yogyakarta, Kementerian Komunikasi dan Informatika

Penelitian ini bertujuan untuk mengkaji studi-studi tentang konflik antar kelompok dalam perspektif komunikasi konflik. Metode yang digunakan adalah kajian literatur dengan pendekatan kuantitatif. Kajian ini menitikberatkan pada perkembangan studi tentang konflik antar kelompok dan tema-tema yang dipakai dalam studi komunikasi konflik antar kelompok. Hasil penelitian menunjukkan:1) perkembangan studi konflik antar kelompok dalam perspektif komunikasi konflik cenderung stagnan pada periode 2003-2017; 2) tema yang muncul dalam komunikasi konflik antar kelompok adalah: (a) komunikasi sebagai pencegahan konflik; (b) komunikasi sebagai penyelesaian konflik; (c) pengemasan pesan komunikasi melalui media; (d) proses komunikasi, dan (e) pola-pola komunikasi

Implementation of Customer Communication to Maintain the Hospital Image from the Issues of Coviding Patients Rain Gunawan; Muhammad Isnaini
MediaTor (Jurnal Komunikasi) Vol 14, No 1 (2021): (Accredited Sinta 2)
Publisher : Pusat Penerbitan Universitas (P2U) LPPM Unisba

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29313/mediator.v14i1.7667

Accusations of hospitals that have taken Indiscipline’s actions on Covid-19 cases have many comments that’s appeared on social media like Twitter with the hashtag #BongkarMafiaCovidRS which reached 5,700 tweets. This study aims to examine the accusations of this issue, how the issue started and how to dismiss it. This research is a qualitative research using literature method. To complement the results of this study, the researcher also conducted interviews with several informants from medical personnel who worked in the hospital. Does the issue of coviding patients make the hospital's image worse? How is the hospital able to maintain the image of the hospital as a good health service facility amid accusations of coviding patients? The results of this study indicate that the developing issue is not based on facts, the hospital has clear SOPs and guidelines in carrying out covid-19 patient care. The hospital also conducts and implements customer communication to patients and patients' families before the procedure so that patients and families are well educated. Implementation of customer communication is one of the strategies that are believed to be able to maintain the hospital image and ward off accusations of the issue of coviding patients.

Determinan Karakteristik Konten dan Pengaruhnya terhadap Penerimaan Pengguna pada Aplikasi Travelation Muhamad Isnaini; Rustono Farady Marta; Lieta Septiarysa; Vincent Atmadja; Michelle Michelle
Jurnal Studi Komunikasi dan Media Vol 25, No 2 (2021): Jurnal Studi Komunikasi dan Media
Publisher : BPSDMP Kominfo Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31445/jskm.2021.3961

Inovasi selama pandemi adalah sebuah keharusan bagi perusahaan. Hal ini juga berlaku bagi perusahaan yang bergerak di bidang jasa kebandarudaraan. Aplikasi Travelation merupakan inovasi PT. Angkasa Pura 2, yang dikembangkan dengan tujuan untuk memudahkan pengurusan perjalanan. Tujuan penelitian ini adalah untuk menganlisis pengaruh karakteristik konten dengan penerimaan pengguna pada aplikasi Travelation. Penelitian menggunakan pendekatan kuantitatif, dengan metode survei online. Hasil penelitian menunjukkan, dari kelima karakteristik konten, yakni keuntungan, kesesuaian, kerumitan, observabilitas, dan akurasi data, dapat diterima dengan baik oleh pengguna. Pengguna juga merasa bahwa aplikasi Travelation memberikan manfaat sehingga menerima kehadiran aplikasi berbasis web itu. Pengujian hipotesis membuktikan, terdapat pengaruh antara karakteristik konten dengan penerimaan pengguna. Untuk perbaikan, aplikasi Travelation diharapkan memperbarui informasi serta meningkatkan keakuratan data.

ROLE OF COMMUNICATION NETWORKS IN INTERGROUP CONFLICTS Muhamad Isnaini; Sarwititi Sarwoprasodjo; Rilus A. Kinseng; Kholil Kholil
Profetik: Jurnal Komunikasi Vol 13, No 2 (2020)
Publisher : Universitas Islam Negeri Sunan Kalijaga Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14421/pjk.v13i2.1909

The research background relates to the intergroup conflicts involving some street gangs in Johar Baru Sub District, Central Jakarta. Most of the street gangs in Johar Baru Sub District have each territory. Small matters from mocking one another, miscommunication to rumors which jeopardize the power of the street gangs, can trigger a serious thing: brawls with high fatality rate for several days. The research aims to analyze the pattern of rivalry and alliance network established among the street gangs. This study uses a quantitative approach. The research methods analyzed ego-centered communication networks. After analyzing the communication networks, the inter-group mapping was obtained and in turn, it would be useful as a means of a communication intervention to reduce and prevent inter-group conflicts. Data collection was carried out in a kind of a census towards 40 street gangs in Johar Baru Sub-District and it got the support of the in-depth interviews with several key informants. Research results shows: the communication networks analysis reveal that rivalry and alliance among the street gangs have positioned Gembrong street gang as the centre of rivalry and alliance with the radial communication pattern indices of low network density (10.71 for the rivalry network; 0.00 for the alliance network) and low network closure (0.10 for rivalry network and 0.00 for alliance network). This research contributes to identify which groups have a bigger role in intergroup conflicts.

Pemanfaatan Media Sosial sebagai Sarana Komunikasi Pemasaran untuk Meningkatkan Brand Addiction Milanita Puspita Pertiwi; Muhammad Isnaini; Lasmery Rosentauly Maissalinya Girsang
Journal of Management and Bussines (JOMB) Vol 4 No 1 (2022): Journal of Management and Bussines (JOMB)
Publisher : IPM2KPE

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/jomb.v4i1.3609

This study aims to find out how to use social media as a means of marketing communication for Femiaura Beauty to increase brand addiction, especially in the Tangerang Serpong area. The research method used is a qualitative method with observation and interviews. The interviews conducted were validated using triangulation of data sources. Respondents in this study were owners of Femiaura Beauty, 3 employees of Femiaura Beauty, and 7 customers of Femiaura Beauty. The collected data is analyzed using The Circular Mode of Somee analysis model, including elements of share, optimize, manage, engagement. The results showed that Femiaura beauty has used social media as a means of marketing communication well. Sales generated from social media are increasing. Many customers also promote word of mouth, review on social media, and recommend to their friends. In addition, with the existence of social media, customers become easier to communicate, no need to come to the treatment center. In conclusion, social media can be used as a means of communication in increasing brand addiction. Keywords: Brand Addiction, E-Marketing, Social Media

PENGARUH TERPAAN BERITA DAN KREDIBILITAS PEMBERITAAN OMICRON PADA KOMPAS.COM TERHADAP PERILAKU SEHAT MAHASISWA DKI JAKARTA: Influence between News Exposure and News Credibility of Omicron on Kompas.com Toward DKI Jakarta Students’ Healthy Behavior Agung Pangestu; Muhammad Isnaini
Jurnal Sains Terapan : Wahana Informasi dan Alih Teknologi Pertanian Vol. 12 No. Khusus (2022): Jurnal Sains Terapan : Wahana Informasi dan Alih Teknologi Pertanian, Vol
Publisher : IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/jstsv.12.Khusus.154-164

This research aims to determine how much the influence between news exposure and news credibility of omicron on Kompas.com toward DKI Jakarta students’ healthy behavior, both partially and simultaneously. This research uses a quantitative approach with an online survey method to 100 respondents as a sample. Statistical test using SPSS 25 versions. This research using uses and gratification theory as the theoretical basis. The result showed that there is a significant and positive influence between the news exposure of COVID-19 omicron variant toward student’ healthy behavior about 11.6%, otherwise there is a significant and positive influence between the news credibility of omicron on Kompas.com toward student’s healthy behavior about 22.24%, and simultaneously have a significant and positive influence between the news exposure of COVID-19 omicron variant and news credibility of omicron on Kompas.com toward student’s healthy behavior about 33.4% and 66.6% the rest is another variable that not examined in this research. In conclusion, all hypotheses in this research. Ho is rejected and Ha is accepted. Recommendations in this research were Kompas.com can be able to present news that is more trustworthy to the public so that the credibility of the media will be higher and more and more people will actively choose to use Kompas.com media as a medium to meet their information needs. ABSTRAKPenelitian ini bertujuan untuk mengetahui seberapa besar pengaruh terpaan berita dan kredibilitas pemberitaan omicron pada Kompas.com terhadap perilaku sehat mahasiswa DKI Jakarta, baik secara parsial maupun simultan. Penelitian ini menggunakan pendekatan kuantitatif dengan metode survei yang disebarkan secara daring kepada 100 responden yang menjadi sampel pada penelitian ini. Uji statistik penelitian ini menggunakan SPSS versi 25. Teori yang digunakan pada penelitian ini adalah uses and gratifications theory. Hasil penelitian menunjukkan bahwa terdapat pengaruh yang signifikan dan positif pada variabel terpaan berita sebesar 11,6% terhadap perilaku sehat, selain itu terdapat pengaruh yang signifikan dan positif pada variabel kredibilitas pemberitaan omicron pada Kompas.com sebesar 22,24% terhadap perilaku sehat mahasiswa, dan secara simultan variabel terpaan berita dan kredibilitas pemberitaan omicron pada Kompas.com terhadap perilaku sehat mahasiswa menunjukkan terdapat pengaruh sebesar 33,4% dan 66,6% sisanya merupakan variabel lain yang tidak dijelaskan dalam penelitian ini. Maka dapat disimpulkan bahwa seluruh hipotesis pada penelitian ini Ho ditolak dan Ha diterima. Rekomendasi pada penelitian ini adalah Kompas.com dapat mampu menyajikan berita-berita yang lebih dapat dipercaya oleh masyarakat sehingga kredibilitas media akan semakin tinggi dan semakin banyak masyarakat yang secara aktif memilih untuk menggunakan media Kompas.com sebagai media untuk memenuhi kebutuhan akan informasinya.

Toksisitas PC Gamers Terhadap Release Eksklusivitas Epic Games Store di Steam Discussion Hartanto Jahja; Muhamad Isnaini
CoverAge: Journal of Strategic Communication Vol 13 No 1 (2022)
Publisher : Fakultas Ilmu Komunikasi Universitas Pancasila

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35814/coverage.v13i1.3774

Eksklusivitas merupakan hal yang sangat langka di komunitas game PC, dan langkah yang dilakukan oleh Epic Games, menciptakan konflik yang baru di platform PC. Karena Steam memiliki user mayoritas di platform PC, banyak PC Gamers yang tidak dapat membeli gim baru yang mereka inginkan di dalam aplikasi store yang mereka sudah pakai sejak lama dan sukai, karena banyak yang beralih eksklusif ke Epic Games. Forum diskusi dan halaman ulasan yang seharusnya membahas hal seputar gim tersebut menjadi platform untuk menyampaikan kritik dan amarah para PC Gamers karena mereka tidak setuju dengan langkah penerbit dan pengembang. Dengan Maksim Percakapan Grice dan metode Analisis Percakapan, peneliti ingin melihat ragam jenis pelanggaran dan implikasi yang muncul di dalam percakapan forum di Steam Discussion HITMAN 2. Hasil analisis menunjukkan bahwa setiap maksim yang dilanggar memunculkan implikasi tersendiri dan percakapan pun berubah menjadi perdebatan yang toksik diantara para pengguna yang pro dan kontra. Selama Epic Games masih membuka pintu bagi para pengembang gim untuk release eksklusif di aplikasi peluncur mereka, perdebatan toksik tidak akan berhenti.

Komunikasi Secara Virtual Para Pemain MMORPG Ragnarok X: Next Generation Yuli Purnamasari; Yuni Clara; Lady Yesisca; Frans Immanuel; Muhamad Isnaini
Jurnal Ilmiah Komunikasi (JIKOM) STIKOM IMA Vol 15 No 01 (2023): Jurnal Ilmiah Komunikasi Vol. 15 No. 01 Maret 2023
Publisher : Sekolah Tinggi Ilmu Komunikasi Indonesia Maju

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38041/jikom1.v15i01.272

Virtual communication that occurs between Ragnarok X: Next Generation game players occurs when they are members of a guild. The diversity of cultures and social structures creates many communication gaps between players. This study aims to determine the process of virtual communication that occurs between different ROX players. This research uses the methodvirtual ethnography with a qualitative approach in reaching the world of online game players. The players communicate via WhatsApp and the Discord application, but the players don't talk about the technicalities of the game, they discuss things outside the game so there's no dispute. ROX players do not experience deindividuation such as loss of self-awareness, self-change where players distance themselves from the group. It can be concluded that not all online games have a bad impact on individuals depending on the individual's response to playing these online games. The suggestion from this research is that online game players don't experience deindividuation, they can focus ongame however, when in the real world the player becomes himself, not a character in the online game.

Menggelorakan makna energik sebagai brandscape erigo melalui iklan fireflies Febryan Kurniawan; Muhammad Isnaini; Rustono Farady Marta
Jurnal Komunikasi Profesional Vol. 5 No. 4 (2021)
Publisher : Fakultas Ilmu Komunikasi Universitas dr. Soetomo

Local brands in Indonesia today are growing and competitive and in this competition, various appropriate marketing communication strategies are needed, where this is needed to build attention from potential consumers. One of the local brands from Indonesia is Erigo, a company that has recently been discussed by internet users because one of its marketing strategies is to place advertisements in Time Square, New York. Advertising is one of the digital marketing strategies that serves to attract the attention of potential consumers through information on products and services offered to stick in the minds of consumers. Through a qualitative approach with an interpretive paradigm using Laura R. Oswald's marketing semiotics method, it was found that through the short advertisement "Fireflies", Erigo wanted to show the target audience and their target market, young people or millennials, to have enthusiasm, motivation and belief. high self-esteem in exploring their curiosity, one of which can be done by real action from their energetic nature. This energetic nature becomes an ideology (cultural categories) that Erigo wants to convey to its target market, which are young people who aim to convey an invitation to dare to explore new things to find hope and identity related to exploratory (cultural tensions). Exploratory is meant here is a sense of freedom (emotional territories) where this is necessary for them to inflame the energetic they have.

Collaborative Communication of Jakmania in Mediating Intergroup Conflict Muhamad Isnaini; Rafif Azmi; Pieter Wilson Loho
ETTISAL : Journal of Communication Vol. 8 No. 1 (2023): ETTISAL : Journal of Communication
Publisher : Universitas Darussalam Gontor collaboration with ISKI (Ikatan Sarjana Ilmu Komunikasi Indo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21111/ejoc.v8i1.9151

Intergroup conflict with the manifestation of brawls are a routine occurrence in Johar Baru Sub-District. Efforts to reconcile the warring parties often fail. Alternative mediation actually comes from Jakmania which offers a new narrative to create peace through collaboration with conflicting parties. This study aims to analyze collaborative communication practices in mediating conflicts between street gangs in Johar Baru Sub-District. To answer the research objectives, this study used a qualitative approach with the case study method. Data was collected through in-depth interviews with several informants concerned with peace in Johar Baru Sub-District. The results show that the actors involved in conflict mediation are diverse, including security forces, government officials, community forums, and Jakmania. The deadlock in mediation by the police, RW heads and opinion leaders opened up space for 'fringe' actors, namely Jakmania to mediate, and succeed because peace became more lasting/ maintained. The key to Jakmania's success was the use of collaboration, not contestation. Collaborative communication practices by Jakmania are implemented through the stages of persuasion, dialogue and collaborative communication at the same time. This study concludes that fringe actors such as football club supporter can be alternative mediators in resolving conflicts. This research contributes to: First, the use of collaborative communication as part of strategic communication in communication science. Second, the emergence of alternative actors and their mediation patterns in mediating and resolving similar conflicts elsewhere.

Co-Authors Abdul Azis Agung Pangestu Akbar, Muhammad Sayyid Albert Marvindo Albert Marvindo Alhafidz, Mohammad Alhabieb Avellina, Yoacline Cascia Busmin Gurning Denny Putra Jayanegara Dinda Prifaty Nareswara Edy Setia, Edy Febryan Kurniawan Florensia Angel Lolita Frans Immanuel Girsang, Lasmery Rosentauly Meissalinya Handayani, Lusia Sri Hartanto Jahja Ilona V.O Situmeang Ilona V.O. Situmeang Julianta Pratama Pinem Julio, Krisjodie Kholil Kholil Krisjodie Julio Lady Yesisca Lasmery Girsang Lieta Septiarysa Loho, Pieter Wilson Marta, Rusnoto Farady Menayang, Alfred P. Michelle Michelle Milanita Puspita Pertiwi nfn Kholil Ni Gusti Ayu Ketut Kurniasari Pieter Wilson Loho Putri Ramadaniar Putri Ramadhaniar R Kinseng Raden Wahyu Utomo Martianto Rafif Azmi Rain Gunawan Rilus Kinseng Rusnoto Farady Marta Rustono - S Sarwoprasodjo Salfiyah Vivi Subekti, Komarudin Umaimah Wahid Vincent Atmadja Vivi, Salfiyah Wahyu Widiyaningrum Yuhdi Fahrimal Yuli Purnamasari Yuni Clara

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