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The Role Of The Provincial Representative Ombudsman Bengkulu In Preventing Maladministration In The City Of Bengkulu Dita Nurhaiza; Evi Lorita; Antonio Imanda
JURNAL ISO Vol. 1 No. 1 (2021): JUNI
Publisher : Penerbit ADM

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (2482.675 KB) | DOI: 10.53697/iso.v1i1.72

Abstract

This study aims to determine the Role of the Ombudsman Representative of Bengkulu Province in Preventing Maladministration in Bengkulu City. The method used in this research is descriptive qualitative research method. Furthermore, data collection techniques are carried out by conducting in-depth interviews, observation and documentation. After the data is obtained, the results of the research are further analyzed by means of data reduction, data presentation and drawing conclusions. The number of informants in this study was 4 people consisting of 2 key informants from the Ombudsman and 2 key informants from the Ombudsman Network. This research uses role theory according to Biddle and Thomas where there are several aspects in this research so that it can be seen that the one who prevents maladministration in the Ombudsman is the Prevention Assistant field assisted by other fields. implemented based on the target set by the central Ombudsman which focuses on government regulations and policies that must be implemented by public service providers, especially in Bengkulu City. The Ombudsman conducts outreach twice a year and continues to strive to supervise in order to prevent maladministration. Due to the Covid-19 pandemic the Ombudsman has conducted more socialization to social media such as Facebook, Instagram and Twitter, but what happens is there are still reports of maladministration from the public. Based on the results of the study, it is concluded that the role of the Omudsman in preventing maladministration in Bengkulu City has been consistently carried out based on legislation, namely Law No.25 of 2009 concerning public services.
E-Government Based Public Service Innovation At The Investment Office And One-Stop Integrated Service (Dpmptsp) In Bengkulu City Indari; Yusuarsono; Evi Lorita
JURNAL ISO Vol. 1 No. 2 (2021): Desember
Publisher : Penerbit ADM

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (2966.398 KB) | DOI: 10.53697/iso.v1i2.75

Abstract

This study aims to determine the e-government based public service innovation at the investment office and one-stop integrated service in Bengkulu city. This research is a qualitative research which is presented descriptively. Informants in this study amounted to 6 people consisting of: 3 key informants and 3 main informants. Data collection methodes through interviews, observation and documentation. The data analysis techniques used are data reduction, data presentation and conclusion drawing. Based on the results of research and discussion, it is known that e-government-based Public Service Innovation at the Bengkulu City Investment and One-Stop Integrated Service Office is seen from the theory of the Characteristics of Public Service Innovation: (1) The element of novelty, the policy issued by the government through the Bengkulu City DPMPTSP is that the service system already uses an online system through the website. (2) The positive benefits and impacts, for agencies, are that employees can be more assertive in carrying out the rules without having to meet face-to-face with applicants during the current pandemic because the agency has implemented an online licensing system. For the community, it is easier for the applicant's business because there is no need to manually process files because an online system has been implemented through the website. (3) Providing a solution to the problem, the solution provided by the Bengkulu City DPMPTSP is that the agency facilitates computers, scanners and assistance to assist applicants in conducting business permits. (4) Continuous, the application of technology in DPMPTSP will be sustainable because it can facilitate licensing applications. (5) Compatibility, Employees at DPMPTSP adjust e-government licensing services by following established regulations, namely Government Regulation No. 24 of 2018 concerning Electronically Integrated licensing services.
Swot Analysis PT. Bumi Raflesia Indah In Distribution Of Corporate Social Responsibility Assistance Panco Agus Marmo; Evi Lorita; Antonio Imanda
JURNAL ISO Vol. 1 No. 2 (2021): Desember
Publisher : Penerbit ADM

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (2614.28 KB) | DOI: 10.53697/iso.v1i2.76

Abstract

This study aims to determine the results of the SWOT analysis of PT. Bumi Raflesia Indah in Distributing Corporate Social Responsibility Assistance. This study used descriptive qualitative method. Collecting data using observation, interview, and documentation techniques. Based on the research results, it is known that: (1) Strengths owned by PT. Bumi Raflesia Indah in Distributing Corporate Social Responsibility Assistance are: (a) Availability of a CSR fund budget of 5% of the company's profits or profits each year, (b) Availability of technology that can be used by companies and the community in distributing CSR funds in the form of motorized vehicles four wheels such as trucks and pickups, (c) Human resources who participate in helping the distribution of CSR assistance in the company are HRD employees who are assisted by security guards and other employees appointed by the leadership. (2) Weaknesses owned by PT. Bumi Raflesia Indah in Distributing Corporate Social Responsibility Assistance, the main things are: (a) The minimum budget issued by the company, (b) The location is far away and the terrain is difficult (slippery and steep). (3) Opportunities owned by PT. Bumi Raflesia Indah in Distributing Corporate Social Responsibility Assistance are: (a) There is a company policy regarding the approval of CSR assistance. The policy was made by the leadership as a form of corporate social responsibility to the community and the surrounding environment, (b) There was a positive response from the community. (4) Threats owned by PT. Bumi Raflesia Indah in Distributing Corporate Social Responsibility Aid are: (a) The distribution of aid is hampered. (b) The safety of the team in distributing aid is threatened. This is because such conditions can threaten the safety of the team or employees when distributing CSR assistance.
HOPE FAMILY EVALUATION PROGRAM (PKH) Septi Ayuna Hendra Liza; Evi Lorita; Yusuarsono Yusuarsono; Bando Amin C Kader
SENGKUNI Journal (Social Science and Humanities Studies) Vol 1, No 2 (2020)
Publisher : Perkumpulan Dosen Muda (PDM) Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (2384.186 KB) | DOI: 10.37638/sengkuni.1.2.189-200

Abstract

PKH is a program launched by the government in the context of accelerating poverty reduction while at the same time improving the quality of human resources, especially in the very poor community groups throughout Indonesia. This program is specialized in two components, namely education and health. However, the program which is expected to create a quality of life for the poor, especially in the field of education and health, still has problems in implementing it in the field. The problem is that in practice there are still things that are not in accordance with the procedures that apply to the PKH general manual. The first problem is the uneven number of poor people who get aid funds from PKH. To  find out the results of the 2019 program, that is by evaluating using six indicators. Through this type of qualitative research with descriptive research type, the researcher determines that this informant consists of key informants and key informants. Data collection techniques in this study used observation, interview and documentation techniques. This study aims to determine the results of the implementation of the PKH in Batu Raja Village, Pondok Kubang Sub-District, Central Bengkulu Regency by evaluating the implementation of the program in 2019. From the research and analysis of data conducted, it shows that the implementation of the program has run effectively. This is based on evaluation indicators done by the researcher.
Community Satisfaction level AnalysisIn land Certificate Making Services In Bengkulu City land Office Cinthya Jennifer Rumondang Nainggolan; Evi Lorita; Harius Eko Saputra
Professional: Jurnal Komunikasi dan Administrasi Publik Vol 9 No 2 (2022)
Publisher : UNIVED PRESS, Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/professional.v9i2.3494

Abstract

This study aims to determine the level of community satisfaction in the service of making land certificates at Bengkulu City Land Office. This research method uses quantitative research with descriptive survey methods and data analysis techniques using community satisfaction index analysis techniques based on the Regulation of the Minister of State Apparatus Empowerment and Bureaucratic Reform of the Republic of Indonesia Number 14 of 2017. In collecting data, the researcher used questionnaires, observations and documentation. The population and sample in this study were registered service users, as many as 74 respondents. The sampling technique used is saturated sampling. Based on the results of the study, it shows that community satisfaction in the service of making land certificates at Bengkulu City Land Office has been going very well where the results obtained from (1) Requirements with an interval value of 4.41 categories are very satisfied; (2) Systems, Mechanisms and Procedures with an interval value of 4.44 in the very satisfied category; (3) completion time with an interval value of 3.79 satisfied category; (4) Costs/Tariffs with an interval value of 4.52 very satisfied category; (5) Product Specification Type of Service with an interval value of 4.36 very satisfied category; (6) Implementing Competence with an interval value of 4.41 in the very satisfied category. (7) Implementing behavior with an interval value of 4.46 in the very satisfied category; (8) Handling of Complaints, Suggestions and Feedbacks with an interval value of 4.24 in the very satisfied category; (9) Facilities and infrastructure with an interval value of 4.36 in the very satisfied category. The weighted average score is 85.76, with a service value of "A" and a service unit performance of "Very Satisfied".
The Performance of the Fire Service Office of Central Bengkulu Regency in Dealing with Fire Hazards Risondi Risondi; Evi Lorita; Antonio Imanda; Marida Sari Ningsih
Jurnal ISO: Jurnal Ilmu Sosial, Politik dan Humaniora Vol. 2 No. 2 (2022): Desember
Publisher : Penerbit ADM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/iso.v2i2.1115

Abstract

This study aims to determine the performance of Central Bengkulu Regency Fire Department in dealing with fire hazards. Data collection techniques were carried out by means of in-depth interviews, observation and documentation. After the research results were obtained, they were analyzed by means of data reduction, data presentation and conclusion drawing. There were 6 informants in this study consisting of 3 key informants and 3 main informants. This study used the theory of Lazer 1977 in Bintoro and Daryanto (2017:153). The Technician component, in accepting prospective employees at the Fire Department, must have requirements such as an equivalent high school diploma, physically and mentally healthy, male height 165 cm and female 160 cm and have special skills. The training and seminars conducted by the firefighters are limited in nature, not all officers receive special training, only firefighters who are close to the leadership can attend training and seminars. Conceptual ability, the way the leader overcomes problems that occur in the field by using a personal approach to firefighters or employees to overcome the problem of fire hazards. The leadership takes a personal approach to each officer and the existing units or posts so that they can give direct responsibility to Danton in giving orders to existing officers. Interpersonal Relations Ability, the leaders only receive reports from Danton about information on fires that have occurred in the community. The leaders rarely go directly to the scene of a fire incident. The community was dissatisfied with the performance of the firefighters in extinguishing the fire at the fire site due to the delay in the fleet of cars arriving at the location to extinguish the fire.
Modernisasi Fungsi Security Bagi Peserta Pendidikan Dasar Satpam PT. Javas Anugerah Perkasa Evi Lorita; Bando Amin C. Kader; Lena Elfianty; Tri Dina Ariyanti; Antonio Imanda; Cinthya Jennifer R. N
Jurnal Dehasen Untuk Negeri Vol 2 No 2 (2023): Juli
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jdun.v2i2.3976

Abstract

This Community Service (PKM) aims to provide knowledge and insight to security guards who are carrying out Diksar (basic education) about public services, the rule of law, information technology, and the use of the Indonesian language that is good and right. The benefits of PKM activities are aimed at security guards (security) so that they can provide an understanding of public services, as law enforcers and comply with applicable laws or regulations, understand currently developing information technology and be able to use good and correct Indonesian according to situations and conditions . The results and conclusions of this PKM are that this PKM activity has educated and provided in-depth knowledge about the important role in terms of service and knowledge of security guards as law enforcers and obedient to rules, security guards can understand and apply information technology that is currently developing, and provide an understanding of the proper use of the Indonesian language according to the situation and conditions.
Menumbuhkan Rasa Solidaritas Dalam Organisasi Evi Lorita; Harius Eko Saputra; Yusuarsono Yusuarsono; Antonio Imanda; Marida Sariningsih; Bando Amin C. Kader; Mirwansyah Mirwansyah
Jurnal Dehasen Untuk Negeri Vol 2 No 2 (2023): Juli
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jdun.v2i2.3977

Abstract

Community Service (PKM) is carried out in the form of public dialogue with activity participants consisting of students, lecturers and education staff at the Public Administration Study Program, Dehasen University, Bengkulu. This PKM activity aims to provide insight and knowledge about the form and meaning of Social Solidarity for the Millennial Generation in the Public Administration Student Association Organization, Dehasen University, Bengkulu. This activity was carried out in one day at the Dehasen University Bengkulu Teaching Farm. The benefit of this PKM activity is that participants can understand the importance of knowing the meaning of solidarity, so that by knowing and understanding the meaning of solidarity in the organization it is hoped that this meaning can indirectly be embedded and imprinted in the souls of HIMAPLIK members and administrators themselves. It is also hoped that with this activity, HIMAPLIK members and administrators can become HIMAPLIK as a forum for forming responsible and disciplined characters, and encouraging them to be able to develop positive activities for the betterment of the organization.
Performance of Public Relations Employees at the Supreme Audit Agency of the Republic of Indonesia (BPK RI) Representative of Bengkulu Province Harius Eko Saputra; Evi Lorita; Resi Dwi Aprianti
SENGKUNI Journal (Social Science and Humanities Studies) Vol 4, No 1 (2023)
Publisher : Perkumpulan Dosen Muda (PDM) Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37638/sengkuni.4.1.143-152

Abstract

This study aims to determine the Performance of Public Relations Employees at the Supreme Audit Agency of the Republic of Indonesia (BPK RI) Representative of Bengkulu Province. This study uses a normative legal approach in the form of laws and regulations, official records or treatises in legislators, books, expert opinions, and scientific journals. Sources of research data were obtained through direct interviews with respondents or related parties or through questionnaires in the form of a collection of questions about the Performance of Public Relations Employees at the Supreme Audit Agency of the Republic of Indonesia (BPK RI) Representative of Bengkulu Province. In this study, the research results describe the performance (work results) of the Public Relations section of the Supreme Audit Agency (BPK) Bengkulu Province Representative based on the duties and functions of the Public Relations section which consists of: managing the library, secretariat, protocol, preparing information needed by the head of the representative, as well as updating data on SIMAK application in measuring work unit KPI and DEP storage in the scope of BPK Representative Office of Bengkulu Province, and communication facilitator to the public through website media. The results of the study describe that: (1) BPK Representative of Bengkulu Province has managed the library according to the applicable library management principles, so that the library can provide optimal benefits for readers. (2) In the secretarial field, the Public Relations Section prepares several equipment such as computers and others to administer incoming and outgoing letters at the BPK Representative Office of Bengkulu Province. (3) The Public Relations Division cooperates with related parties in the framework of implementing protocol activities both inside and outside the representative office in accordance with applicable regulations. (4) Public Relations has prepared information relating to the inspection required by the Head of Representative in accordance with standard operating procedures. (5) SIMAK BPK RI is a web-based internet application. In this case, the BPK Representative Office of Bengkulu Province has carried out the assignment in accordance with standard operating procedures. (6) Examination Entity Data (DEP) is a collection of data related to entities that are objects of inspection, previously known as Regional Master Dozir (DIW). (7) With a website that supports communication with the public, public relations activities become more flexible, more effective and even more efficient when compared to those carried out in the real world
Kiprah Perempuan Pemimpin Di Pemerintahan Daerah Evi Lorita; Anis Endang; Bayu Risdiyanto
Professional: Jurnal Komunikasi dan Administrasi Publik Vol 10 No 1 (2023): Juni
Publisher : UNIVED PRESS, Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/professional.v10i1.3933

Abstract

This study aims to explain the role of women leaders in local government, in this case Dusun 001, in carrying out leadership roles and trying to advance the welfare of the community. The research method used is descriptive-qualitative, and research data were collected through interviews, observation, and literature study. There were three informants in the study: Yustina Sumini (head of Dusun 001), Sumadi (community leader), and Aseni (head of the women farmer group). From the results of the study, it was found that female leaders can make a lot of contributions and are more effective at mobilizing citizens, especially women. Yustina Sumini's leadership belongs to the category of transforming entrepreneurial leadership type. This can be found in the elements led by Yustina Sumini in mobilizing and inviting mothers to engage in the creative economy to improve family welfare.