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Performance of Civil Servants in the Bureau of Government and Community Welfare, Regional Secretariat of Bengkulu Province Amanda Mutiara Zahra; Evi Lorita; Harius Eko Saputra
Social Sciences Journal Vol. 3 No. 1 (2026): February
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/sosj.v3i1.1053

Abstract

This study aims to analyze the performance of civil servants at the Bureau of Government and Community Welfare, Regional Secretariat of Bengkulu Province, using Kompri’s (2020) performance indicators, which include input, process, output, outcome, and impact. The research employs a descriptive qualitative method, with data collected through in-depth interviews with four informants representing both structural and functional positions. The results show that the overall performance of civil servants is categorized as good. Employees demonstrate adequate quality and quantity of work, completing tasks in accordance with SOPs and meeting targets with some variation across roles. Timeliness is generally maintained, with some employees completing tasks beyond regular hours. Efficiency is reflected in the use of digital tools and work coordination, although limited facilities pose challenges. Creativity emerges in employees’ ability to adapt to logistical constraints and support digital bureaucratic processes. Strong responsibility is also evident through consistent task completion and inter-unit coordination. These findings indicate that employee performance is strengthened by structured procedures, technological adaptation, and commitment, although improvements in supporting facilities are still needed to optimize productivity.
The Environmental Agency's Strategy For Handling Household Waste In Bengkulu City Based On Local Regulation No. 37 Of 2019 Riko Wijaya; Evi Lorita; Tuti Handayani IS; Bakat Seno Pratomo
Social Sciences Journal Vol. 3 No. 1 (2026): February
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/sosj.v3i1.1129

Abstract

This study aims to identify the strategies implemented by the Environmental Agency (DLH) of Bengkulu City in managing household waste, as well as to identify the obstacles encountered during its implementation. The research employs a descriptive qualitative method with five informants, consisting of three key informants and two supporting informants, using observation, interview, and documentation techniques. The research indicators refer to Bengkulu Mayor Regulation Number 37 of 2019 concerning strategies for managing household waste and waste similar to household waste. The findings show that in terms of input, policies and human resources are considered sufficiently adequate, although facilities and infrastructure such as waste-transporting vehicles remain limited. In the process aspect, DLH has conducted socialization and coordination related to waste management. In terms of output, operational funds have been well distributed; however, challenges remain due to the limited number of waste collection vehicles. In  the outcomes aspect, the strategy has not been fully effective because public awareness regarding proper waste management and disposal is still low. Overall, DLH’s strategy has been implemented but has not yet been fully effective in addressing household waste problems in Bengkulu City.
Peningkatan Tata Kelola Wilayah Melalui Denah Lokasi Dan Pengembangan Budaya Baca Masyarakat Ezrah Candra Situmorang; Evita Tri Elandiah; Gita Citra Sari; Ayu Rahamnia; Ega Karunia Utama; Abdussalam Al Akbar; Hendri Alamsyah; Evi Lorita
Jurnal Dehasen Mengabdi Vol 5 No 1 (2026): Maret
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jdm.v5i1.10661

Abstract

The Thematic Community Service Program (KKNT) Group XVI of Dehasen University in RT 24 RW 07, Sawah Lebar Village focused on strengthening regional administration and increasing community literacy. The main problems identified were the unavailability of accurate visual representation of the area and low reading interest and literacy access for children in the RT 24 environment. The methods used included participatory mapping to create a location map and the provision of educational literacy corner facilities. The results of the activities showed the availability of a strategic location map as a regional navigation tool and the formation of a literacy corner that became a center for informal learning activities for residents. This program contributed to the effectiveness of regional governance and human resource empowerment through strengthening a reading culture from an early age.
Implementasi Kebijakan Hak Guna Bangunan Di Kantor Wilayah Badan Pertanahan Nasional Provinsi Bengkulu Diana Puspita; Evi Lorita; Maryaningsih Maryaningsih
Jurnal Multidisiplin Dehasen (MUDE) Vol 5 No 1 (2026): Januari
Publisher : LPPJPHKI Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/mude.v5i1.10024

Abstract

This research aims to understand the implementation of the Building Use Rights (HGB) policy at the Regional Office of the National Land Agency in Bengkulu Province. The study uses a qualitative descriptive method with data collection through observation, interviews, documentation, and literature review. The informants consist of five individuals, including three key informants and two main informants. The findings reveal that the implementation of HGB policy based on Government Regulation No. 18 of 2021 is carried out through ten main indicators: granting HGB, duration and extension, transfer of rights, legal protection, land utilization, administrative simplification, certification and legal certainty, infrastructure support, administrative sanctions, and governance and supervision. Although implementation is ongoing, improvements are needed in public understanding and inter-agency coordination.
Evaluasi Penggunaan Dana Bantuan Operasional Sekolah (BOS) di Smp Negeri 1 Bengkulu Selatan Lidya Nataliya; Harius Eko Saputra; Evi Lorita; Bando Amin C. Kader
Professional: Jurnal Komunikasi dan Administrasi Publik Vol 13 No 1 (2026): Juni
Publisher : UNIVED PRESS, Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/professional.v13i1.11239

Abstract

Hajj registration services are a form of public service that has an important role in ensuring administrative order and certainty of the departure of pilgrims. Along with the increasing number of prospective pilgrims every year, the Ministry of Religious Affairs of the Republic of Indonesia implements the Integrated Hajj Computerized Information System (SISKOHAT) as an information technology-based hajj registration service system. However, in its implementation, various obstacles are still found that affect the quality of service. This study aims to evaluate the Hajj registration service through the SISKOHAT application system at the Hajj and Umrah Service Office in Bengkulu City. This study uses a qualitative method with a descriptive approach. The data collection technique was carried out through observation, interviews, and documentation with informants from employees of the Hajj and Umrah Implementation Section. Data analysis uses the CIPP (Context, Input, Process, Product) evaluation model to assess the overall implementation of services. The results of the study show that in the context component, the implementation of SISKOHAT is in accordance with the needs of hajj registration services. In the input component, there are still limitations of human resources and supporting facilities. In the process component, the service has not run optimally due to network and application system disruptions. Meanwhile, in the product component, the use of SISKOHAT provides convenience and transparency in Hajj registration, although it is not fully optimal. Therefore, it is necessary to improve the quality of the network, strengthen human resources, and update the system to improve the quality of Hajj registration services.
Portrayal of the Bengkulu City Government in News Coverage of the Relocation of Street Vendors on BETVNews.com Bakat Seno Pratomo; Evi Lorita; Fanro Fanro; Martha Heriniazwi Dianthi
Social Sciences Journal Vol. 3 No. 2 (2026): August
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/sosj.v3i2.1827

Abstract

This study examines how BETVNews.com represents the image of the Bengkulu City Government in its coverage of the street vendor management policy at Pasar Minggu from January to June 2025. The study employs a descriptive qualitative approach within a constructivist paradigm. Eight news articles were selected purposively and analyzed using Robert N. Entman’s framing model, consisting of problem definition, causal interpretation, moral evaluation, and treatment recommendation. The findings reveal two competing frames: public order and legal enforcement as the dominant frame, and traders’ economic survival as the counter-frame. The government is predominantly represented as firm, organized, persuasive, and legitimate in restoring the functions of public space. Nevertheless, a critical image emerges when reports foreground limited relocation capacity, declining income, and conflict during enforcement. The government’s image is therefore ambivalent but asymmetrically positive because official perspectives more frequently structure headlines, leads, causal explanations, and policy solutions. Policy success is also largely measured through visible spatial order, while traders’ post-relocation welfare receives limited evaluation.