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Journal : Jupiter

Website Satisfaction Analysis Using Usability Scale System In Cilongok District Office Bergas Pamungkas; Didi Supriyadi; Sarah Astiti
JUPITER (Jurnal Penelitian Ilmu dan Teknologi Komputer) Vol 13 No 1 (2021): JUPITER Vol. 13 No. 1 April 2021
Publisher : Teknik Komputer Politeknik Negeri Sriwijaya

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Abstract

Abstract Indonesia is a country with a number of governmental areas where there are 416 districts, 98 cities, 7,094 sub-districts, 8,490 sub-districts, and 74,957 villages in Indonesia. website-based, but there are still problems with the satisfaction of the services used by users or the community. Basically, all website-based information services must be in tune with the needs of what users will do on the website, so from this problem the researcher proposes a solution to creating website-based information services according to user requests both in terms of user interface and user experience. In the existing problem, the researcher uses the system usability scale (SUS) method to find out the points that must be corrected for the convenience of using information services in Cilongok district. The SUS method is very suitable for measuring the satisfaction level of users of information-based services in Cilongok sub-district so that users feel satisfied, feel that the information is very clear and make the community more familiar with website-based information technology. Keywords: Website, Satisfaction Level and System Usability Scale (SUS)
Analisis Tingkat Kematangan Manajemen Layanan Teknologi Informasi Menggunakan Framework (ITIL) V3 Cahya Indah Safitri; Didi Supriyadi; Sarah Astiti
JUPITER (Jurnal Penelitian Ilmu dan Teknologi Komputer) Vol 13 No 1 (2021): JUPITER Vol. 13 No. 1 April 2021
Publisher : Teknik Komputer Politeknik Negeri Sriwijaya

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Abstract

bstrakLayanan Teknologi Informasi (TI) merupakan salah satu fasilitas yang diberikan oleh suatu perusahaan atau instansi. Layanan Teknologi Informasi juga diberikan kepada pegawai sebagai pengguna (user) di Pengadilan Negeri Purbalingga. Dengan adanya layanan Teknologi Informasi diharapkan mampu membantu user dalam pekerjaannya. Berdasarkan hasil kuesioner tingkat kepuasan pegawai terhadap layanan teknologi informasi, kepuasan pengguna terhadap layanan Teknologi Informasi di Pengadilan Negeri Purbalingga berada diangka 3.31 dengan skala 1-5. Kondisi ini masih dinilai belum optimal untuk memenuhi layanan TI di Pengadilan Negeri Purbalingga sehingga perlu dilakukan pengukuran untuk mencapai target yang diinginkan yaitu 4. Dengan adanya permasalahan tersebut peneliti mengukur maturitas terhadap sistem untuk mengetahui tingkat kematangan saat ini. Metode yang digunakan dalam penelitian ini adalah framework Information Technology Infrastructure Library (ITIL) V3. ITIL dipilih karena telah digunakan secara terus-menerus untuk mengukur sebuah manajemen layanan teknologi informasi dan dapat mengembangkan, meningkatkan serta memperbaiki kualitas menajemen layanan teknologi informasi.. Tujuan dari penelitian ini adalah memberikan rekomendasi kepada bagian Perencanaan,Teknologi Informasi, dan Pelaporan (PTIP) yang secara langsung mengelola layanan TI yang ada pada Pengadilan Negeri Purbalingga. Rekomendasi ini diberikan bertujuan agar dapat meningkatkan nilai kematangan dan memperbaiki menejemen layanan teknologi informasi yang di kelola oleh PTIP.Kata kunci— Manajemen Layanan Teknologi Informasi, ITIL V3, Maturitas. AbstractInformation Technology (IT) service is one of the facilities provided by a company or agency. Information Technology services are also provided to employees as users at the Purbalingga District Court. With the existence of Information Technology services, it is expected to be able to help users in their work. Based on the results of the questionnaire on the level of employee satisfaction with information technology services, user satisfaction with Information Technology services at the Purbalingga District Court is 3.31 on a scale of 1-5. This condition is still considered not optimal to fulfill IT services at the Purbalingga District Court so that measurements need to be taken to achieve the desired target, namely 4. With this problem, researchers measure the maturity of the system to determine the current maturity level. The method used in this research is the Information Technology Infrastructure Library (ITIL) V3 framework. ITIL was chosen because it has been used continuously to measure an information technology service management and can develop, improve and improve the quality of information technology service management. The purpose of this study is to provide recommendations to the Planning, Information Technology, and Reporting (PTIP) section. directly managing the existing IT services at the Purbalingga District Court. This recommendation is given in order to increase the value of maturity and improve the management of information technology services managed by PTIP. Keywords— Information Technology Service Management, ITIL V3, Maturity.
Identify Level of Welfare Population Based on Income Levels Using Decision Tree Method Yunita Ardilla; Wilda Imama Sabilla; Sarah Astiti
JUPITER (Jurnal Penelitian Ilmu dan Teknologi Komputer) Vol 13 No 2 (2021): JUPITER Edisi Oktober 2021
Publisher : Teknik Komputer Politeknik Negeri Sriwijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/3375.jupiter.2021.10

Abstract

Identification of population welfare influenced by several factors. This identification is useful to assist the government in classifying the level of welfare population which is useful for providing subsidies to be targeted. Therefore this study aims to determine the level of welfare population based on the level of income per capita using decision tree method. The selection of the best model is based on the calculation value of accuracy, precision, and recall with k-fold cross validation method. Based on experiments that have been done, it can be concluded that the decision tree model produced has good performance with a tree shape model has 622 leaves with tree size 705 of nodes, the model has an accuracy of 86,97%, precision 0.897 and recall 0.917.
Designing of 3-D Animation Videos in Arduino Assembly Learning with The Multimedia Development Life Cycle Method Sarah Astiti; Krishnanda Raditya Mooduto; Petrus Kerowe Goran; Yunita Ardilla
JUPITER (Jurnal Penelitian Ilmu dan Teknologi Komputer) Vol 13 No 2 (2021): JUPITER Edisi Oktober 2021
Publisher : Teknik Komputer Politeknik Negeri Sriwijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/3575.jupiter.2021.10

Abstract

Abstract The interest in the Internet of Things (IoT) field is getting more and more popular in the world of technology this recently. This can be seen from the number of researchers, students and students starting to study the Internet of Things (IoT). If viewed globally, then the notion of the Internet of Things (IoT) is that everything in the form of living or inanimate objects in this universe has a code/identity that can be recognized by a system. Many parties have begun to introduce and teach Internet of Things (IoT) technology to Generation Z children. The thought of the importance of Arduino technology learning media is that it can facilitate the learning process for students and students in recognizing and making Arduino devices. Arduino devices consist of CPU, ROM and RAM. Arduino power supply uses a dc voltage between 9-12 volts. In learning Arduino assembly so far, lecturers do not use supporting media other than direct practice and books and power point slide shows. students also have difficulty in absorbing Arduino assembly subject matter because students are faced with new material that has never been obtained before. In the Internet of Things (IoT) course, there is Arduino assembly material. Arduino assembly material cannot be separated from the practicum. Therefore, students need learning media that can package practical activities into a video that can be studied anywhere and anytime. By using learning video media, it is hoped that there will be an increase in student learning outcomes, especially in Arduino assembly materials. Therefore, in this study, a 3-dimensional animation video will be designed in learning Arduino assembly using the Multimedia Development Life Cycle (MDLC) method.