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All Journal Jurnal Manajemen dan Bisnis International Conference on Law, Business and Governance (ICon-LBG) Indonesian Journal of Business and Entrepreneurship (IJBE) Jurnal Kebijakan dan Pelayanan Publik Visionist International Journal of Economics, Business and Accounting Research (IJEBAR) Jurnal Ilmiah Edunomika (JIE) AKTUAL Sibatik Journal : Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan EKONOMIKA45 Business Perspective Journal Ekombis Sains: Jurnal Ekonomi, Keuangan dan Bisnis International Journal of Economics (IJEC) JIPkM The Eastasouth Management and Business International Journal of Accounting, Management, Economics and Social Sciences (IJAMESC) MABUSS: Journal of Management, Business and Social Sciences Jurnal Pengabdian UMKM International Journal of Economics, Business and Innovation Research
M. Oktaviannur
Universitas Bandar Lampung
Religion Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

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Strategies to Improve Employee Perfomance through Work Dicipline and Position Promotion in order to Improve Services at PT. PLN (Persero) ULP Karang in the Customer Service Section Shelli Monicha; M. Oktaviannur
International Journal of Economics, Business and Innovation Research Vol. 3 No. 02 (2024): March, International Journal of Economics, Business and Innovation Research (I
Publisher : Cita konsultindo

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Abstract

The purpose of this study is to outline the approach used by PT PLN (Persero) Karang Customer Service Unit to enhance services by promoting and enforcing work discipline among employees. This kind of research is qualitative, descriptive, and involves three informants in total: managers, supervisors, and workers. Three approaches are utilized to acquire data: documentation, observation, and interviews. The results of this research show that work discipline can help maintain order and consistency in the implementation of daily tasks. creating operational efficiency. Meanwhile, promotions can make employees continue to improve their skills and abilities. The combination of work discipline and promotions creates a positive cycle where employees continually strive to develop. creating a dynamic and progressive work environment.
The Influence of Raw Material Quality and Production Process on Product Quality in Rigis Village Coffee Powder Brand Coffee Business in West Lampung Regency Yoka Aman Saputra; M. Oktaviannur
International Journal of Economics, Business and Innovation Research Vol. 3 No. 02 (2024): March, International Journal of Economics, Business and Innovation Research (I
Publisher : Cita konsultindo

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This research aims to examine and analyze the influence of raw material quality and production process on product quality in the Rigis brand coffee powder business in Kampung Kopi, West Lampung Regency. Raw material quality, primarily referring to the quality of coffee beans used in production, is considered a key factor in shaping the distinctive characteristics of coffee powder. Additionally, the production process involving various stages, such as roasting and grinding, is also believed to play a significant role in determining the final product quality. This case study is conducted to provide a deeper understanding of the interaction between raw material quality, production process, and product quality in the local coffee industry. The research method involves surveys with data collection through questionnaires and interviews with business owners and relevant stakeholders. Data analysis is conducted using regression techniques to test the influence of raw material quality and production process on the product quality of Rigis brand coffee powder. The results of this study indicate an influence of both raw material quality and production process on product quality.
The Effect of Free Shipping Promotion Strategy (Ongkir), Cash on Delivery (COD) Payment Method, and Flash Sale on Purchasing Decisions for Shopee Users in Bandar Lampung City Cucu Dina Mustika Ratu; M. Oktaviannur
International Journal of Economics, Business and Innovation Research Vol. 3 No. 02 (2024): March, International Journal of Economics, Business and Innovation Research (I
Publisher : Cita konsultindo

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This study aims to determine the effect of the Free Shipping Promotion Strategy (Ongkir), the Cash on Delivery (COD) Payment Method, and flash sales on Shopee sales in Bandar Lampung. The method used in this research is the descriptive quantitative method. Purposive sampling is used, with a sample size of around 97 respondents. The data analysis technique uses multiple-line regression analysis. Based on the results of the t-test, it was found that the Free Shipping variable did not significantly affect the process of determining the purchase intention of Shopee users in Bandar Lampung city. Conversely, the Cash-on-delivery and flash-sale variables significantly affect Shopee users' modification of their purchase order in Bandar Lampung. Conversely, the cash-on-delivery and flash sale variables significantly affect Shopee users' purchasing decisions in Bandar Lampung city. Based on the coefficient of determination test, which results in an R Square value of 0.628, the free shipping, Cash on delivery, and flash sale variables affect the purchasing decision variable by 62.8%, with the remaining 37.2% being influenced by variables not examined in this study.
Analysis of the Role of Human Resources Management in the Quality of Customer Service of PT PLN (Persero) Up3 Tanjung Karang Ricky Novriyan Pradana; M. Oktaviannur
International Journal of Economics, Business and Innovation Research Vol. 3 No. 02 (2024): March, International Journal of Economics, Business and Innovation Research (I
Publisher : Cita konsultindo

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Customer service quality plays a crucial role in the success of an organization, especially in the energy supply sector such as PT PLN (Persero). This study aims to analyze the role of human resource management (HR) in improving the quality of customer service at PT PLN (Persero) Customer Service Implementation Unit (UP3) Tanjung Karang. The research method used is a survey with questionnaires distributed to employees and customers of PT PLN (Persero) UP3 Tanjung Karang. The results showed that HR management has a significant impact on customer service quality. Factors such as recruitment, training, and employee development have a positive relationship with customer satisfaction. In addition, internal communication, employee motivation, and reward systems also have an important role in improving employee performance and directly contribute to the quality of service provided to customers. This research contributes to the understanding of the close relationship between HR management and customer service quality in the context of the energy industry. The practical implications of this research can help PT PLN (Persero) UP3 Tanjung Karang in optimizing HR management strategies to increase customer satisfaction and maintain competitiveness in a competitive energy market. The conclusion of this research provides a foundation for similar companies to better understand the importance of the role of HR management in achieving strategic goals related to customer service quality.
The Influence Of Paylater Use And Lifestyle On Consumptive Behavior In Bandar Lampung City Renna Ardiyanti; M. Oktaviannur
International Journal of Economics, Business and Innovation Research Vol. 3 No. 02 (2024): March, International Journal of Economics, Business and Innovation Research (I
Publisher : Cita konsultindo

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This article aims to find out whether the use of paylaters and lifestyle influence consumer behavior in the city of Bandar Lampung. The problem focuses on changes in the behavior of paylater users who are becoming more consumptive and prioritizing lifestyle. This research uses a quantitative approach with a sample of 100 respondents. In collecting data through questionnaires. The method for analyzing data uses multiple linear regression analysis via SPSS 29. The results of the research show that the use of paylater has a positive and significant influence on consumptive behavior as well as lifestyle giving a positive and significant influence on consumptive behavior. Simultaneously the use of paylaters and lifestyle provide a positive and significant influence on consumer behavior.
The Influence Of Liquidity On Financial Performance On PT. Garuda Indonesia Tbk. Period 2020-2022 Dina Aprilia; M. Oktaviannur
International Journal of Economics, Business and Innovation Research Vol. 3 No. 02 (2024): March, International Journal of Economics, Business and Innovation Research (I
Publisher : Cita konsultindo

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This study assesses the impact of liquidity ratios on the financial performance of PT Garuda Indonesia Tbk. from 2020 to 2022. Multiple linear regression analysis was performed on financial statement data to determine the association between current ratio (CR), quick ratio (QR), and cash ratio (Cash) with return on asset (ROA). The findings revealed that CR and QR have a considerable favorable influence on ROA, however the Cashratio had no significant impact. The implication is that firm management should consider CR and QR when optimizing financial performance.This research does not use sample methodologies because it is a case study of a single organization. This analysis utilizes financial statement data from PT Garuda Indonesia Tbk. from 2020 to 2022, obtained from the Indonesia Stock Exchange's official website. SPSS version 29 was used to do multiple linear regression analysis. The study's findings revealed that CR and QR have a substantial impact on financial success, however the Cash ratio does not.
The Effect of Work Motivation and Work Environment on Employee at PDAM Way Rilau Bandar Lampung City Rahmawati Rahmawati; M. Oktaviannur
International Journal of Economics, Business and Innovation Research Vol. 3 No. 02 (2024): March, International Journal of Economics, Business and Innovation Research (I
Publisher : Cita konsultindo

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Abstract

This study aims to analyze the effect of work motivation as well as the work environment on employee performance at PDAM Way Rilau in Bandar Lampung City. Work motivation is measured through internal and external factors that influence employees' desire to achieve organizational goals. Meanwhile, work environment is understood as the physical and psychological conditions of the workplace that can affect employee behavior and productivity. The research method used a survey by distributing questionnaires to employees of PDAM Way Rilau. Data collection was conducted using a cross-sectional approach, as well as data analysis using multiple linear regression methods. The results of this study hope to provide an in-depth understanding of the impact of work motivation as well as the work environment on employee performance in the clean water service sector. The result of this study is the influence between work motivation and work environment for employee performance.
The Effect of Long-Term Orientation, Power Distance, and Uncertainty Avoidance on Youth Entrepreneurial Orientation in Bandar Lampung Agus Purnomo; Moh. Oktaviannur; Defrizal; Maun Jamaludin
Indonesian Journal of Business and Entrepreneurship (IJBE) Vol. 10 No. 2 (2024): IJBE, Vol. 10 No. 2, May 2024
Publisher : School of Business, IPB University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/ijbe.10.2.319

Abstract

Background: As Indonesia's economy is increasingly driven by youth entrepreneurship and innovation, it requires examination of cultural factors and government support to foster entrepreneurial spirit among young people.Purpose: This research empirically investigates the relationship between long-term orientation, power distance, and uncertainty avoidance and how these factors influence the entrepreneurial orientation of young individuals in Bandar Lampung, with the perception of government regulations playing a mediating role. Design/methodology/approach: The study used a quantitative research approach, employing Structural Equation Modeling. The sample consisted of 200 respondents, young entrepreneurs from Bandar Lampung, selected through a simple random sampling method. The analysis was conducted using the Structural Equation Modeling (SEM) approach with the Partial Least Squares (PLS-SEM) technique. Findings/Result: The study found that long-term orientation significantly impacts entrepreneurial orientation. Additionally, it found that power distance and uncertainty avoidance are significant factors in shaping entrepreneurial orientation. Testing the mediating effect of the perception of government regulations indicates a significant role in the relationship between the independent variables and entrepreneurial orientation. The findings of this research indicate that the entrepreneurial mindset of the young generation in Indonesia is moderately influenced by a well-organized environment. Conclusion: The findings underscore the importance of a supportive regulatory environment in fostering entrepreneurial mindset among the youth, prompting policymakers to focus on enhancing regulations to incentivize innovation and streamline procedures for young entrepreneurs.Originality/value (State of the art): The originality of this research lies in its exploration of the interplay between cultural dimensions and government regulations on entrepreneurial orientation, which contributes to the understanding of how socio-cultural factors and regulatory perceptions influence entrepreneurial behavior in emerging economies. Keywords: entrepreneurial orientation, long-term orientation, power distance, uncertainty avoidance, perception of government regulations
Pengaruh Orientasi Kewirausahaan dan Daya Saing terhadap Kinerja Bisnis: (Studi pada UD Sanjaya) Rinova, Dora; Gunevi, Adetya Putra; Oktaviannur, M.
Business Perspective Journal Vol. 4 No. 1 (2024): Business Perspective Journal
Publisher : Prodi Administrasi Bisnis FISIP Universitas Tulang Bawang Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37090/bpj.v4i1.1664

Abstract

In the competitive landscape of the snack industry, every business player is required to possess a strong entrepreneurial orientation to achieve the desired goals. Entrepreneurial orientation in the context of snack sales involves the ability to create new and different things. This includes creative thinking and innovative action to generate new opportunities. Thus, this effort encourages individuals to have enthusiasm, a proactive attitude, adaptive behavior, and the necessary skills to manage a business or activity focused on the exploration, creation, and implementation of new ways of working, technologies, and products. Data collection was carried out directly using questionnaires and interviews with employees at UD Sanjaya. The analysis used to determine the influence of independent variables on dependent variables is quantitative statistical analysis. The results of the study are as follows: Entrepreneurial orientation (X1) partially influences business performance, Competitiveness (X2) partially influences business performance (Y), and Entrepreneurial orientation (X1) and competitiveness (X2) simultaneously influence business performance (Y). Keywords: entrepreneurial orientation, competitiveness, business performance
OPTIMALISASI PENGELOLAAN BADAN USAHA MILIK DESA (BUMDES) UNTUK MEWUJUDKAN DESA MANDIRI Rinova, Dora; Fajri, Ratu Chaterine; Irsandi, Irsandi; Satria, Indah; Oktaviannur, M
Jurnal Pengabdian UMKM Vol. 2 No. 2 (2023): Juli
Publisher : Pusat Studi UMKM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36448/jpu.v2i2.40

Abstract

Badan Usaha Milik Desa yang selanjutnya disebut BUMDes merupakan salah satu alternatif untuk meningkatkan ekonomi di pedesaan. Dengan disahkannya undang-undang yang memberdayakan pemerintah desa yang bertujuan untuk meningkatkan perekonomian desa, khususnya kesejahteraan masyarakat di pedesaan. Pemerintah desa harus mengoptimalkan sumber daya yang ada untuk membentuk kelembagaan Badan Usaha Desa (BUMDes) sebagai sarana dalam upaya peningkatan perekonomian desa dan menuju desa yang mandiri. Sampai saat ini masih banyak pemerintah desa yang belum mampu mengelola BUMDes secara optimal, hal ini disebabkan karena masih kurangnya sumber daya dan kemampuan manajerial untuk mengelola BUMDes. Pemerintah desa membutuhkan bantuan untuk dapat secara optimal melakukan pengelolaan BUMDes, terutama dalam hal ini BUMDes Artha Bina Makmur, Kampung Tri Makmur Jaya Kabupaten Tulang Bawang, dalam upaya optimalisasi Badan Usaha Desa (BUMDes) untuk menuju desa yang mandiri.
Co-Authors Adhetya Pratama Adhitya Pratama Agung Setyo Utomo Agus Purnomo Aina Haliza Akiro Farrel Aldi Dinanjar Andala Rama Putra Barusman Appin Purisky Redaputri Aprinisa Ardansyah, Ardansyah Ariananda Desmaria Ayunara, Meyta Barmawi, Destriani Aisyah Cucu Dina Mustika Ratu Defrizal Dina Aprilia Dini M Dodi Irwansyah Dora Rinova eko purnomo Endani Ekasari Fajri, Ratu Chaterine Fani Handayani Fathia Adisa Febriana, Vonnyca Fita Rahma Hidayat Gunevi, Adetya Putra Habbiburahman Habbiburahman Helga Eva Virginia Hendri Dunan Hepiana Patmarina Indah Satria Irsandi, Irsandi Iskandar Ali Alam Iskandar Muda Pohan Isnaini Isnaini Jamaludin, Maun Jayasinga, Heylin Idelia Jeplyansyah Jeplyansyah Jihan Indrianti Putri M Yusuf S Barusman M. Hayati Hafiz M. Yusuf Sulfarano Barusman Masrurriana Elmiata Meyrani Ananta Putri Muhamad Ade Noval Muhammad Tians Pratama Nadila, Dea Novita NOVITA Nuris Sanida nurul khotimah Rahmawati Rahmawati Rahmawati, Nindy Merry Ratu Chaterine Fajri Rendra Adhitya Albardi Renna Ardiyanti Rheza Alva Yusar Richi Ardiansyah Ricky Novriyan Pradana Rina Loliyana Satrio Danang Cahyo Harsinto Shelli Monicha Simarmata, Marudut J.F. Solihin Solihin Travel Valeri Mercuri Veronika Saptarini Viska Rindra Ningrum Vonny Tiara Narundana Wantoro Wantoro Wiwi Nurhayati Yoka Aman Saputra