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All Journal Jurnal Manajemen dan Bisnis International Conference on Law, Business and Governance (ICon-LBG) Jurnal Kebijakan dan Pelayanan Publik Visionist International Journal of Economics, Business and Accounting Research (IJEBAR) Jurnal Ilmiah Edunomika (JIE) AKTUAL International Journal of Business, Economics, and Social Development Sibatik Journal : Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan EKONOMIKA45 Business Perspective Journal International Journal of Economics (IJEC) JIPkM The Eastasouth Management and Business International Journal of Accounting, Management, Economics and Social Sciences (IJAMESC) JAMPARING: Jurnal Akuntansi Manajemen Pariwisata dan Pembelajaran Konseling MABUSS: Journal of Management, Business and Social Sciences Jurnal Pengabdian UMKM International Journal of Economics, Business and Innovation Research
M. Oktaviannur
Universitas Bandar Lampung
Religion Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Physics Public Health Social Sciences Other

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The Influence of Job Satisfaction and Work Motivation on the Performance of Employees at Service Bureau Princess Bandar Lampung Nadila, Dea; M. Oktaviannur
International Journal of Economics (IJEC) Vol. 4 No. 1 (2025): January-June
Publisher : PT Inovasi Pratama Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55299/ijec.v4i1.1251

Abstract

Service bureau Princess is a company operating in the service sector, which offers vehicle administration services such as driving courses, making driver's licenses and tax payments located in Bandar Lampung. Service bureau Princess in running its business experiences challenges such as experiencing instability in employee performance appraisals and employee absenteeism which can be influenced by job satisfaction and work motivation in employees of Service bureau Princess Bandar Lampung. This analysis intends to examine the impact of job satisfaction and work motivation on employee performance in Bandar Lampung. This analysis utilizes primary data collected through questionnaires and then analyzed using SPSS software version 27. This research applies a quantitative approach Employing multiple linear regression models. Sampling in this study was carried out using the census techpnique by taking the entire population into the participants in this research, namely all employees of Service bureau Princess Bandar Lampung. Based on the results of the R-squared value test, with an R Square value of 0.574, which signifies that the job satisfaction and work motivation variables affect the employee performance variable by 57.4% as well as the others 42.6% is influenced by external aspects in this analysis.
ANALYSIS OF THE IMPLEMENTATION OF PTPN 1 REGIONAL 7 CSR PROGRAM ON ECONOMIC DEVELOPMENT IN THE SUMBAGSEL REGION Febriana, Vonnyca; Oktaviannur, M.
SIBATIK JOURNAL: Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan Vol. 4 No. 1 (2024)
Publisher : Penerbit Lafadz Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/sibatik.v4i1.2576

Abstract

This study examines t,he implementation of the Corporate Social Responsibility (CSR) program by PTPN I Regional 7, specifically the Micro and Small Business Funding Program (PUMK), in the Southern Sumatra region. Using a descriptive qualitative approach, the research explores the program's impact on micro, small, and medium enterprises (MSMEs) and local economic development. Data collection involved interviews, document analysis, and stakeholder observations, including beneficiaries and company representatives. The findings reveal that the PUMK program has successfully increased access to capital, provided training, and created job opportunities, particularly in Lampung, South Sumatra, and Bengkulu. However, implementation in South Sumatra lags behind other regions due to challenges such as limited information dissemination and low managerial capacity among MSME actors. Strategic collaboration with Bank Rakyat Indonesia (BRI) has significantly improved program reach and impact. Despite these successes, further evaluation and efforts are necessary to address existing challenges and optimize the program’s effectiveness. Enhancing digital access, increasing loan ceilings, and integrating environmental sustainability are recommended to ensure broader and more sustainable impacts.
THE INFLUENCE OF ORGANIZATIONAL CULTURE AND OCCUPATIONAL HEALTH AND SAFETY (OHS) IMPLEMENTATION ON EMPLOYEE PERFORMANCE AT PT BUKIT ASAM TBK Rahmawati, Nindy Merry; Oktaviannur, M; Barusman, M. Yusuf Sulfarano
Journal of Management, Business and Social Sciences Vol. 2 No. 2 (2024): May
Publisher : Program Studi Magister Manajemen

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Abstract

This study aims to analyze the influence of organizational culture and the implementation of Occupational Health and Safety (OHS) on employee performance at PT Bukit Asam Tbk, Tarahan Port Unit. A quantitative approach was employed using a survey method, with data collected through questionnaires distributed to 116 respondents. The research instruments were tested for validity and reliability. Data analysis techniques included multiple linear regression, with t-tests, F-tests, and the coefficient of determination analyzed using SPSS version 29. The results reveal that both organizational culture and OHS implementation have a significant and positive impact on employee performance, both partially and simultaneously. The coefficient of determination value of 97.4% indicates that the two independent variables dominantly explain employee performance, with the remaining 2.6% influenced by other factors not examined in this study. These findings suggest that improving organizational culture and optimizing the implementation of OHS are crucial strategies for enhancing employee performance within the company.
DETERMINANTS OF FAMILY ASSISTANCE TEAM CADRES’ PERFORMANCE IN THE STUNTING REDUCTION ACCELERATION PROGRAM IN TELUK PANDAN DISTRICT, PESAWARAN REGENCY Barmawi, Destriani Aisyah; Dunan, Hendri; Oktaviannur, M
Journal of Management, Business and Social Sciences Vol. 2 No. 2 (2024): May
Publisher : Program Studi Magister Manajemen

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Abstract

The Family Assistance Team (TPK) cadres are established groups formed to support the national target of reducing stunting prevalence to 14% by 2024 across various regions in Indonesia, including Teluk Pandan District, Pesawaran Regency. Assessing the performance of TPK cadres is essential to evaluate their effectiveness in promoting behavioral changes within communities regarding child nutrition and health. This study aims to examine the influence of work experience, motivation, education, and skills on the performance of TPK cadres in assisting families at risk of stunting in the region. The research employed a quantitative approach using questionnaires distributed to the entire population of 54 TPK cadres, who also served as the study sample. The sampling technique applied was non-probability sampling through purposive sampling. Data analysis was conducted using descriptive statistics. The findings reveal that work experience, motivation, education, and skills collectively have a positive and significant effect on the performance of TPK cadres in supporting families vulnerable to stunting. These results highlight the need for regular monthly meetings and the provision of monitoring books as tools for ongoing evaluation of TPK cadre performance. Such measures help identify achievements, address emerging challenges, and implement necessary improvements to enhance the effectiveness of family assistance conducted by TPK cadres.
The Influence of Job Satisfaction and Work Motivation on the Performance of Employees at Service Bureau Princess Bandar Lampung Nadila, Dea; M. Oktaviannur
International Journal of Economics (IJEC) Vol. 4 No. 1 (2025): January-June
Publisher : PT Inovasi Pratama Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55299/ijec.v4i1.1251

Abstract

Service bureau Princess is a company operating in the service sector, which offers vehicle administration services such as driving courses, making driver's licenses and tax payments located in Bandar Lampung. Service bureau Princess in running its business experiences challenges such as experiencing instability in employee performance appraisals and employee absenteeism which can be influenced by job satisfaction and work motivation in employees of Service bureau Princess Bandar Lampung. This analysis intends to examine the impact of job satisfaction and work motivation on employee performance in Bandar Lampung. This analysis utilizes primary data collected through questionnaires and then analyzed using SPSS software version 27. This research applies a quantitative approach Employing multiple linear regression models. Sampling in this study was carried out using the census techpnique by taking the entire population into the participants in this research, namely all employees of Service bureau Princess Bandar Lampung. Based on the results of the R-squared value test, with an R Square value of 0.574, which signifies that the job satisfaction and work motivation variables affect the employee performance variable by 57.4% as well as the others 42.6% is influenced by external aspects in this analysis.
Implementasi Pengukuran Kinerja Pegawai Berdasarkan Sasaran Kinerja Pegawai (SKP) di Lingkungan Bawaslu Provinsi Lampung Woroasih, Tyas; Oktaviannur, M
JAMPARING: Jurnal Akuntansi Manajemen Pariwisata dan Pembelajaran Konseling Vol 4, No 1 (2026): Februari 2026
Publisher : CV. Rayyan Dwi Bharata

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57235/jamparing.v4i1.7990

Abstract

Penelitian ini bertujuan untuk menganalisis implementasi pengukuran kinerja pegawai berdasarkan Sasaran Kinerja Pegawai (SKP) di lingkungan Badan Pengawas Pemilihan Umum (Bawaslu) Provinsi Lampung. SKP merupakan instrumen manajemen kinerja aparatur sipil negara yang berfungsi untuk menilai capaian kinerja pegawai secara objektif, terukur, dan akuntabel. Metode penelitian yang digunakan adalah pendekatan kualitatif deskriptif dengan teknik pengumpulan data melalui wawancara, observasi, dan studi dokumentasi. Informan penelitian meliputi pimpinan dan pegawai di lingkungan Bawaslu Provinsi Lampung yang terlibat langsung dalam penyusunan dan penilaian SKP. Hasil penelitian menunjukkan bahwa implementasi pengukuran kinerja berbasis SKP telah dilaksanakan sesuai dengan ketentuan peraturan perundang-undangan yang berlaku. Namun demikian, masih ditemukan beberapa kendala, seperti pemahaman pegawai yang belum merata terhadap penyusunan indikator kinerja, keterbatasan sumber daya manusia, serta beban kerja yang bersifat insidental akibat dinamika tahapan pemilu. Implementasi SKP memberikan kontribusi positif terhadap peningkatan disiplin, tanggung jawab, dan capaian kinerja pegawai, meskipun optimalisasinya masih memerlukan pembinaan dan pengawasan berkelanjutan. Oleh karena itu, diperlukan peningkatan kapasitas pegawai melalui pelatihan, penguatan sistem evaluasi, serta penyesuaian indikator kinerja dengan karakteristik tugas di lingkungan Bawaslu agar pengukuran kinerja dapat berjalan lebih efektif dan berkelanjutan.
Business Development Strategy at PT Sentosa Jaya Teknik Bandar Lampung Using the Business Model Canvas (BMC) Approach Aprilia, Cindy; Oktaviannur, M.
International Journal of Business, Economics, and Social Development Vol. 7 No. 2 (2026): International Journal of Business, Economics, and Social Development (IJBESD)
Publisher : Rescollacom (Research Collaborations Community)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46336/ijbesd.v7i2.1179

Abstract

This study aims to develop an appropriate business strategy for PT Sentosa Jaya Teknik based on the Business Model Canvas. This type of research uses descriptive research with a qualitative approach. The informants in this study are the owner, employees, and consumers of PT Sentosa Jaya Teknik. The data collection techniques used are semi-structured interviews and documentation. The results of this study from the identification of the Business Model Canvas provide appropriate strategic development options for PT Sentosa Jaya Teknik in each element. The customer segment element shows that the company focuses on all expedition services. The value proposition element adds innovation. The channel element uses manual channels. The customer relationship element shows that the company provides newsletters. The revenue streams element adds new streams. The key resources element focuses on employee education for innovation. The key activities element focuses on product development. The key partnerships element shows the large number of partners of PT Sentosa Jaya Teknik. Meanwhile, the last element, namely the cost structure of PT Sentosa Jaya Teknik, consists of fixed costs and variable costs. The appropriate strategy for PT Sentosa Jaya Teknik is the weakness opportunities (WO) strategy.
Employee Perspectives on the Implementation of Servant Leadership in a Local Automotive Company in Indonesia: A Qualitative Case Study Bawengan, Amabel Odelia Criesyhans; Oktaviannur, M.; Sakti, Trenggono Pujo
International Journal of Business, Economics, and Social Development Vol. 7 No. 2 (2026): International Journal of Business, Economics, and Social Development (IJBESD)
Publisher : Rescollacom (Research Collaborations Community)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46336/ijbesd.v7i2.1191

Abstract

The dynamic transformation of the business environment has encouraged organizations to adopt leadership models that are flexible and human-centered. This study examines the implementation of servant leadership from the perspective of employees in a local automotive company operating in Bandar Lampung, Indonesia. Rooted in Greenleaf’s (1970) framework, servant leadership emphasizes leaders’ commitment to serving employees through ten core characteristics, including listening, empathy, healing, awareness, persuasion, conceptualization, foresight, stewardship, commitment to employee growth, and community building. This research employs a qualitative phenomenological approach with a case study design. Data were collected through in-depth interviews, non-participant observation, and document analysis, and were analyzed using the interactive model of Miles, Huberman, and Saldaña (2020). The findings reveal that servant leadership is only partially implemented within the organization, with four characteristics conceptualization, foresight, healing, and community building being consistently practiced. Key barriers to full implementation include the predominance of indirect communication patterns, a stronger emphasis on short-term business targets over human resource development, and the absence of systematic leadership training programs. The study concludes that the application of servant leadership in non-corporate local firms requires contextual adaptation, particularly in organizations characterized by family-oriented management structures and the socio-cultural dynamics of Indonesian business practices. These findings contribute to the servant leadership literature by highlighting the contextual limitations and practical challenges of implementing human-centered leadership models in small and medium-sized enterprises in emerging economies.
Co-Authors Adhetya Pratama Adhitya Pratama Agung Setyo Utomo Aina Haliza Akiro Farrel Aldi Dinanjar Andala Rama Putra Barusman Appin Purisky Redaputri Aprilia, Cindy Aprinisa Ardansyah, Ardansyah Ariananda Desmaria Ayunara, Meyta Barmawi, Destriani Aisyah Bawengan, Amabel Odelia Criesyhans Cucu Dina Mustika Ratu Dina Aprilia Dini M Dodi Irwansyah Dora Rinova eko purnomo Endani Ekasari Fajri, Ratu Chaterine Fani Handayani Fathia Adisa Febriana, Vonnyca Fita Rahma Hidayat Gunevi, Adetya Putra Habbiburahman Habbiburahman Helga Eva Virginia Hendri Dunan Hepiana Patmarina Indah Satria Irsandi, Irsandi Iskandar Ali Alam Iskandar Muda Pohan Isnaini Isnaini Jayasinga, Heylin Idelia Jeplyansyah Jeplyansyah Jihan Indrianti Putri M. Hayati Hafiz M. Yusuf Sulfarano Barusman Masrurriana Elmiata Meyrani Ananta Putri Muhamad Ade Noval Muhammad Tians Pratama Nadila, Dea Novita NOVITA Nuris Sanida nurul khotimah Rahmawati Rahmawati Rahmawati, Nindy Merry Ratu Chaterine Fajri Rendra Adhitya Albardi Renna Ardiyanti Rheza Alva Yusar Richi Ardiansyah Ricky Novriyan Pradana Rina Loliyana Sakti, Trenggono Pujo Satrio Danang Cahyo Harsinto Shelli Monicha Simarmata, Marudut J.F. Solihin Solihin Travel Valeri Mercuri Veronika Saptarini Viska Rindra Ningrum Vonny Tiara Narundana Wantoro Wantoro Wiwi Nurhayati Woroasih, Tyas Yoka Aman Saputra