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Analysis of Factors Affecting Nurse Performance Warizki, Nanda Putri; Farhan, Fazni; Eliza, Yulina
Husnayain Business Review Vol. 4 No. 2 (2024)
Publisher : Asosiasi Dosen Peneliti Ilmu Ekonomi dan Bisnis Indonesia (ADPEBI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54099/hbr.v4i2.1099

Abstract

The problem is the factors that affect performance, namely, workload, work stress, and work environment with a sample of 60 respondents. The method used is Multiple Linear Regression. The results show that work stress and work environment have a significant effect on performance, conversely workload does not have a significant effect on performance. This means that the higher the level of workload, the lower the performance produced by employees. The implication is that work stress and work environment must provide employee comfort in doing their work so that they do not have high work stress in working due to busy working hours, noise, non-conducive room temperature and conflicts and pressures in this Hospital. The work environment provides safe comfort so that employees are not disturbed in doing their work
Analysis of Factors Affecting Performance With Work Motivation As Intervening West Sumatra Shipping Polytechnic Eliza, Yulina
Adpebi International Journal of Multidisciplinary Sciences Vol. 3 No. 1 (2024)
Publisher : Asosiasi Dosen Peneliti Ilmu Ekonomi dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54099/aijms.v3i1.835

Abstract

This study aims to see the influence of 1) Leadership style on employee work motivation 2). Compensation for employee motivation 3). Work motivation on employee performance 4). Leadership style towards employee performance 5). Compensation for employee performance 6). Leadership style towards employee performance with work motivation as an intervening variable. 7). The effect of compensation on employee performance with work motivation as an intervening variable. The study's demographic and sample consisted of all 50 West Sumatra Shipping Polytechnic workers. the process of employing total sampling to calculate the number of samples. By meeting the conditions of the classical assumption test for normality, linearity, multicollinearity, and heteroscedasticity, the data analysis approach employs route analysis. The West Sumatra Shipping Polytechnic personnel' job motivation is significantly impacted by their leadership style and salary, according to the study's findings. In addition, salaries, job motivation, and leadership style all have a big impact on how well West Sumatra Shipping Polytechnic personnel perform. The study's recommendations include that West Sumatra Shipping Polytechnic pay attention to the leadership styles that emerge in workers at work, that the agency focus on raising compensation, and that increased work motivation be taken seriously since it will lead to an improvement in performance.
What Factors Affecting Patient Satisfaction? Eliza, Yulina; Apriyeni, Deltri; Sutiyem, Sutiyem; Trismiyanti, Dessy
Adpebi International Journal of Multidisciplinary Sciences Vol. 3 No. 1 (2024)
Publisher : Asosiasi Dosen Peneliti Ilmu Ekonomi dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54099/aijms.v3i1.836

Abstract

Raising patient happiness is one of the objectives for raising the bar for healthcare services. It has been demonstrated that people who are happy with the medical care they receive are more likely to heed advice, stay faithful, or stick to treatment regimens. The goal of research at RSUD Kota Padang is to ascertain how competency, interpersonal communication, and service quality affect the happiness of BPJS patients. Associative and descriptive thinking were combined in the quantitative methods employed for this investigation. A purposive sampling procedure yielded a sample size of 100 individuals, and SPSS was utilized as an analysis tool to do multiple linear regression. The results of research indicate that: (1) Patient satisfaction is impacted by competence. (2) Interpersonal communication has a major impact on patient satisfaction. (3) The standard of care greatly affects patient satisfaction.
The Impact Of Experiential Marketing Dimensions On Customer Satisfaction And The Emergence Of Word Of Mouth Farouk, Farouk; Helia, Suhelmi; Eliza, Yulina
Journal of International Conference Proceedings Vol 7, No 1 (2024): 2024 ICPM Malaysia Proceeding
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/jicp.v7i1.3052

Abstract

This study aims to see the effect of 1) The effect of sense experience on customer satisfaction. 2). The effect of Feel experience on customer satisfaction. 3). the effect of think experience on customer satisfaction. 4). the impact of act insight on consumer loyalty. 5). The effect of relate experience on customer satisfaction. 6). the effect of customer satisfaction on word of mouth. The results of this study indicate that 1). Sense experience fundamentally affects consumer loyalty. 2). Feel experience has a significant effect on customer satisfaction. 3). Think experience fundamentally affects consumer loyalty. 4). Act experience essentially affects consumer loyalty. 5). Relate experience fundamentally affects consumer loyalty. 6). Consumer loyalty fundamentally affects verbal. Variable sense insight, Feel insight, think insight, act insight, relate insight with a critical worth of 0.000.05 and variable Consumer loyalty with a huge worth of 0.00 0.05. The author suggests that promotional activities through word of mouth can continue to be improved in the future because this will be able to increase consumer trust and loyalty and improve experiental marketing by paying attention to sense insight, Feel insight, think insight, act insight, relate insight.
Does interpersonal communication mediate Patient satisfaction? Yanti, Putri; Purnom, Sigit; Yulina, Yulina Eliza; Adriani, Evi
International Journal of Islamic Business and Management Review Vol. 4 No. 2 (2024)
Publisher : Asosiasi Dosen Peneliti Ilmu Ekonomi dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54099/ijibmr.v4i2.1188

Abstract

Purpose– This research attempts to examine howCompetence, Service Quality, Interpersonal Communication on BPJS Patient Satisfactionat the Major General HA Thalib Regional Hospital, Sungai Penuh City. Methodology–Data were collected from 2023 patients who filled out the questionnaire100 patients as a sample. Findings–Competence and service quality have a significant effect on interpersonal communication. Competence, service quality and interpersonal communication have a significant effect on patient satisfaction. However, competence and service quality also have an indirect relationship to patient satisfaction through interpersonal communication.The suggestion isprovide servicespatients, increasing employee empathy by listening to patient complaints and building physical closeness with patients and improving cleanliness and tidiness of the room so that it looks clean and tidy so that patients feel happy and comfortable. Novelty-There will be a positive tendency for Patient Satisfaction if Competence, Service Quality, Interpersonal Communication are all improved.
Analysis of Influencing Factors Performance Member of the People's Representative Council Sutiyem, Sutiyem; Trismiyanti, Dessy; Suhery, Suhery; Eliza, Yulina
International Journal of Islamic Business and Management Review Vol. 4 No. 2 (2024)
Publisher : Asosiasi Dosen Peneliti Ilmu Ekonomi dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54099/ijibmr.v4i2.1190

Abstract

Purpose – This research is to test the influence of competence, communication, and commitment on employee performance.Secretariat of the DPRD of West Sumatra Province. Determination of the sample using purposive sampling with a sample size of 93 people. Data collection was carried out by distributing questionnaires and analyzed using SPSS version 24.Findings– Based on the results of the study, it shows that partially each variable of Competence, Communication, and Commitment has a positive and significant effect on performance. Based on the results of the simultaneous test, it explains that Competence, Communication, and Commitment together have a significant effect on performance.For Competence,It is recommended that agencies include employees in technical guidance, training (diklat), socialization, employee education according to their field of duty or main tasks and functions to improve employee knowledge.For Communication, it is recommended that agencies be moreimprove communication between leaders and subordinates and between subordinates and superiors in order to create good work enthusiasm and employee work performance
The Influence of Locus of Control Self-Efficacy and Job Satisfaction on Organizational Citizenship Behavior Yennita, Yennita; Irawan, Hendrik; Eliza, Yulina
ADPEBI International Journal of Business and Social Science Vol. 5 No. 1 (2025)
Publisher : Asosiasi Dosen Peneliti Ilmu Ekonomi dan Bisnis Indonesia (Adpebi)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54099/aijbs.v5i1.1329

Abstract

The purpose of this study is to test and analyze the influence of Locus of Control, Self Efficacy and Job Satisfaction on Organizational Citizenship Behavior atto XYX employees.The population in this study were all XYZ employees totaling 40 people. The sample in this study used saturated sampling totaling 40 people. The data collection technique in this study used observation and questionnaire techniques. Data processing in this study used the IBM SPSS Statistics 25 software program. The results of this study prove that Locus Of Control is significant to Organizational Citizenship Behavior; Self Efficacy is significant to Organizational Citizenship Behavior; Job Satisfaction is significant to Organizational Citizenship Behavior; Locus Of Control, Self Efficacy and Job Satisfaction simultaneously to Organizational Citizenship Behavior.
FACTORS THAT AFFECT EMPLOYEE JOB SATISFACTION AT THE OFFICE OF THE MINISTRY OF RELIGION OF PASAMAN REGENCY Aisah, Siti; Ratnawita, Ratnawita; Eliza, Yulina; Sutiyem, Sutiyem
Jurnal Daya Saing Vol. 11 No. 2 (2025): Dinamika Manajemen, Ekonomi, dan Kebijakan Publik di Era Digital
Publisher : Komunitas Manajemen Kompetitif

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35446/dayasaing.v11i2.2105

Abstract

This study aims to see the influence of (1) Job characteristics on Job satisfaction of employees of the Ministry of Religious Affairs Office (Kemenag) Pasaman Regency (2) Organizational culture on Job satisfaction of employees of the Ministry of Religious Affairs Office (Kemenag) Pasaman Regency (3) Quality of superior-subordinate interaction on Job satisfaction of employees of the Ministry of Religious Affairs Office (Kemenag) Pasaman Regency (4) Job characteristics, organizational culture and Quality of superior-subordinate interaction together on Job satisfaction of employees of the Ministry of Religious Affairs Office (Kemenag) Pasaman Regency. The population in this study were all employees of the Ministry of Religious Affairs Office (Kemenag) Pasaman Regency as many as 44 people. The technique in taking this sample used the total sampling technique (overall sample), total sampling is a sampling technique where the number of samples is the same as the population. The reason for taking total sampling is because the population is less than 100, the entire population is used as a research sample. The results of this study indicate that (1) Job characteristics have a significant positive influence on the job satisfaction of employees at the Ministry of Religion (Kemenag) Office in Pasaman Regency (2) Organizational culture has a positive influence on the job satisfaction of employees at the Ministry of Religion (Kemenag) Office in Pasaman Regency (3) The quality of superior-subordinate interaction has a positive influence on the job satisfaction of employees at the Ministry of Religion (Kemenag) Office in Pasaman Regency (4) Job characteristics, organizational culture and the quality of superior-subordinate interaction together have a positive influence on the job satisfaction of employees at the Ministry of Religion (Kemenag) Office in Pasaman Regency
Pengelolaan Wisata pada Kawasan Strategis Pariwisata Nasional di Padang Eliza, Yulina; Maryanti, Sri; Muslim, Irwan; Andria, Yass; Cahyadi, Irwan
Jurnal Ilmiah Pengabdian dan Inovasi Vol. 2 No. 1 (2023): Jurnal Ilmiah Pengabdian dan Inovasi (September)
Publisher : Insan Kreasi Media

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57248/jilpi.v2i1.257

Abstract

The city of Padang has great tourism potential and is part of the KSPN. Therefore, community service activities aim to prepare the tourism management community. The method used in strengthening community capacity is contextual teaching and learning (TCL) to connect material with real conditions that exist in partner communities, especially for targeting tourism actors and Pokdarwis. The service is carried out in two stages and ends with an evaluation. Based on the evaluation results, participants not only know but also have the ability to identify, select procedures, and solve problems related to tourism management. Community service activities produce solutions to community problems regarding the limited understanding of KSPN and tourism management. Furthermore, the community needs to get assistance in designing and implementing creative tourism strategies with participatory methods. calculation of the level of achievement of respondents. The results of this study indicate that overall, the attractiveness of City Tourism is still being developed, and also strengthened by a tourist questionnaire which shows the ability of Padang City Tourism attractiveness.
The Influence of Content Marketing, Shopping Lifestyle, and User Experience on Purchase Decisions on the Shopee Marketplace Adriani, Evi; Azizah, Azizah; Eliza, Yulina
International Journal of Islamic Business and Management Review Vol. 5 No. 1 (2025)
Publisher : Asosiasi Dosen Peneliti Ilmu Ekonomi dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54099/ijibmr.v5i1.1390

Abstract

This study aims to analyze the influence of content marketing and shopping lifestyle on the purchasing decisions of Shopee users. The research method used is quantitative, employing a survey approach involving 100 active Shopee users as respondents. Data analysis techniques include multiple linear regression to examine the influence of independent variables on the dependent variable.Research results show that, partially, content marketing, shopping lifestyle, and user experience have a significant influence on purchase decisions on the Shopee marketplace—and so do these factors simultaneously. The implications of this research can serve as a reference for e-commerce businesses in designing more effective marketing strategies that align with the characteristics of today’s digital consumers. Suggestions for Shopee: Increase the amount of relevant and engaging content, such as product tutorial videos, live streaming, and influencer reviews to boost consumer interest. Improve the user interface of both the app and website to make them more intuitive, faster, and user-friendly, and ensure that the payment and delivery systems run smoothly. Customize features and promotions according to consumer trends, such as flash sales, shopping gamification, and wishlist features that support both impulsive and routine shopping behaviors.