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Public Information and Communication Technology Innovation Model within the Government of West Bandung Regency Rizqi Ghassani; Thomas Bustomi; Lia Muliawaty
ENDLESS: INTERNATIONAL JOURNAL OF FUTURE STUDIES Vol. 9 No. 1 (2026): ENDLESS: International Journal of Future Studies
Publisher : Global Writing Academica Researching & Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54783/endlessjournal.v9i1.372

Abstract

This study aims to analyze the implementation of Public Information and Communication Technology (ICT) innovation and to formulate a Public ICT Innovation Model within the Government of West Bandung Regency. The study is motivated by the suboptimal implementation of various ICT-based innovation programs due to several critical regional innovation factors, including leadership, innovation culture development, the capacity of educated and trained personnel, innovation team development, and measurable work orientation. This research employs a qualitative approach with a descriptive-analytical method through observation, interviews, and document analysis conducted at the Department of Communication, Informatics, and Statistics (DISKOMINFOTIK) and related Regional Apparatus Organizations (OPDs). The findings indicate that although Public ICT innovations have generally been implemented effectively, major obstacles persist, particularly low work and learning culture and rigid bureaucratic structures. On the other hand, innovation optimization is driven by technology push factors, encompassing research and development, production, marketing, and market needs. The study also identifies external interference factors, such as academic involvement, benchmarking with other local governments, and public feedback which significantly contribute to improving and integrating innovation initiatives. Improvement efforts are reflected in the integration of 103 innovations into two main platforms and institutional efficiency through the strengthening of internal human resources. This research proposes a Public ICT Innovation Model as a systematic framework emphasizing integration, innovation curation, centralized coordination through DISKOMINFOTIK, and adaptability to external dynamics. The model is expected to serve as a strategic reference for developing more effective, efficient, and sustainable public ICT innovations at the local government level.
Pelaksanaan Prinsip-Prinsip Good Governance Pada Bidang Pemasaran Di Dinas Pariwisata Dan Kebudayaan Kabupaten Garut Marifa Alifah Oktafiani; Rina Karlina; Akmal Kurniawan; Nurul Nurhaliza; Lia Muliawaty
Jurnal Ilmiah Muqoddimah: Jurnal Ilmu Sosial, Politik dan Hummaniora Vol 9, No 4 (2025): November 2025
Publisher : Universitas Muhammadiyah Tapanuli Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31604/jim.v9i4.2025.2196-2202

Abstract

Penelitian ini mengkaji pelaksanaan prinsip Good Governance (Akuntabilitas, Transparansi, Partisipasi, dan Supremasi Hukum) pada Bidang Pemasaran Pariwisata di Dinas Pariwisata dan Kebudayaan (Disparbud) Kabupaten Garut, serta mengidentifikasi hambatan yang menyebabkan pelaksanaannya belum optimal. Pariwisata di Garut diakui sebagai sektor strategis yang mendorong pertumbuhan ekonomi daerah, menuntut pengelolaan yang efektif dan bertanggung jawab. Metode yang digunakan adalah kualitatif deskriptif, dengan kerangka analisis good governance dan data dikumpulkan melalui observasi, wawancara mendalam, serta dokumentasi di lapangan. Hasilnya menunjukkan bahwa Akuntabilitas formal (E-kinerja) dan Partisipasi (bottom-up melalui Musrenbang) telah berjalan baik. Namun, pelaksanaan keseluruhan belum optimal karena hambatan struktural, seperti praktik double job dan kesenjangan kompetensi Sumber Daya Manusia (SDM), keterbatasan fasilitas, serta ketiadaan regulasi baku formal untuk pemasaran digital dan kolaborasi publik. Disimpulkan bahwa kendala tersebut menyebabkan fokus kerja lebih condong pada kepatuhan administrasi daripada kinerja substantif. Direkomendasikan agar Disparbud melakukan penataan ulang jabatan, pelatihan SDM, dan menyusun Standar Operasional Prosedur (SOP) baku untuk pengelolaan media sosial dan kolaborasi eksternal guna memperkuat Supremasi Hukum dan Transparansi.