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All Journal Jupiter Manajemen Informatika InfoTekJar : Jurnal Nasional Informatika dan Teknologi Jaringan Jukema (Jurnal Kesehatan Masyarakat Aceh) Seminar Nasional Teknologi Informasi Komunikasi dan Industri IJISCS (International Journal Of Information System and Computer Science) bit-Tech PREPOTIF : Jurnal Kesehatan Masyarakat International Journal of Advances in Data and Information Systems Jurnal Teknik Informatika (JUTIF) International Research on Big-data and Computer Technology (IRobot) Abdiformatika: Jurnal Pengabdian Masyarakat Informatika Prosiding Konferensi Nasional PKM-CSR COMSERVA: Jurnal Penelitian dan Pengabdian Masyarakat Journal Of Safety and Health Madani: Multidisciplinary Scientific Journal Enrichment: Journal of Multidisciplinary Research and Development SmartComp IJISCS (International Journal of Information System and Computer Science)
Leni Novianti
Politeknik Negeri Sriwijaya
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Journal : bit-Tech

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Platform An E-Commerce Platform for Coffee MSMEs: System Design and Basic Features Hesti, Emilia; Kaila, Afifah Syifah; Handayani, Ade Silvia; Novianti, Leni; Rakhman, M Arief
bit-Tech Vol. 8 No. 1 (2025): bit-Tech
Publisher : Komunitas Dosen Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32877/bt.v8i1.2756

Abstract

Digitalization of Micro, Small, and Medium Enterprises (MSMEs) has emerged as a strategic necessity in the era of digital transformation. However, many coffee-based MSMEs in Indonesia continue to rely on third-party marketplace platforms that limit autonomy over customer data, pricing control, and brand personalization. This study aims to address these constraints by designing and developing an independent, web-based e-commerce system that aligns with the specific operational needs of coffee MSMEs particularly those seeking low-cost, user-friendly solutions that enable direct customer engagement and reduce commission-based dependencies. The system was developed using Laravel for the backend and Vite.js for the frontend, adhering to the sequential stages of the waterfall model: requirements analysis, system design, implementation, and testing. Key features include product catalog management, shopping cart functionality, manual payment upload, and product review integration. Black-box testing confirmed that all features operated without critical errors under typical usage conditions. Usability testing conducted with five MSME users resulted in an average satisfaction score of 4.23 out of 5 (83%), with high ratings for ease of navigation and interface responsiveness. Performance metrics, including average page load time (<=3 seconds), device compatibility, and user flow scalability, met expected standards. Although the current system employs manual payment validation, future enhancements will focus on integrating secure payment gateways, real-time analytics dashboards, and modular APIs. In summary, the platform offers a practical and scalable e-commerce solution tailored to the autonomy and contextual demands of Indonesia's coffee MSMEs.
Co-Authors Ade Silvia Handayani Ade Sukma Wati Ahmad Taqwa Annisa FItri Rafila Asriyadi Asriyadi Dewi Irmawati Siregar Dewi Ratna Sari Emilia Hesti Ervi Cofriyanti Faris, Fakhri Al Febie Elfaladonna Fitrianto Puja Kesuma Hetty Meileni Indri Ariyanti Irzanita, Irzanita Isa, Indra Griha Tofik Kaila, Afifah Syifah Khoirunnisa, Dilla M Arief Rahman M Zulkarnain Marieska Lupikawaty Marina, Aurantia Maulana, Nurehan Meriska, Ienda Minarti Minarti Minata, Fika Nofriyanti, Duwi Nur Jumriatunnisah Nurul Ilma Hasana Kunio Nyayu Latifah Husni, Nyayu Latifah Olsananda, Benedicta Vemrihany Purwanto, Medy Rahman, M. Arief Rahmatullah, Faiz Rakhman, M Arief Rakhman, M.Arief Resti Atika Rani Rika Sadariawati Ripandi, Irfan Ririn Noviyanti Putri RIZCITA PRILIA MELVANI Rosadi, Hengky Siregar, Dewi Irmawati Suroso Suroso Sutriyati Suzan Agustri Taufikurrahman Taufikurrahman Tri Widiastuti Wahyu Caesarendra Yohana Sicke Fuansah Yulia Hapsari Zulkarnaini Zulkarnaini