Article Per Year (5 Year)
p-Index From 2021 - 2026
2.357
P-Index
This Author published in this journals
All Journal Jurnal Administrasi Publik Gender Equality: Internasional Journal of Child and Gender Studies Policy & Governance Review Integritas: Jurnal Antikorupsi Jurnal Good Governance Dinamika Governance : Jurnal Ilmu Administrasi Negara Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Dialogue: Jurnal Ilmu Administrasi Publik SWARNA Jurnal Publikasi Ilmu Manajemen Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Setia Mengabdi: Jurnal Pengabdian Kepada Masyarakat Jurnal Penelitian Pendidikan Indonesia SWARNA: Jurnal Pengabdian Kepada Masyarakat
Alih Aji Nugroho
Politeknik STIA LAN Jakarta
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Civil Engineering, Building, Construction & Architecture Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

Published : 20 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 20 Documents
Search

 1   2 
ANALISIS PENYELENGGARAAN PELAYANAN PUBLIK: SURVEI INDEKS KEPUASAN MASYARAKAT DI PEMDA KABUPATEN JAYAPURA TAHUN 2019 Alih Aji Nugroho; Keisha Dinya Sholihati; M. Rizki
Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Vol. 17 No. 2 (2020): Jurnal Ilmu Administrasi
Publisher : Sekolah Tinggi Ilmu Administrasi Lembaga Administrasi Negara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31113/jia.v17i2.591

Abstract

 Quality public service with a high level of community satisfaction are the determinants of the success of local governments in realizing good governance and sustainable development. This paper aims to present empirical data related to public service practices in Jayapura Regency. The purpose of this study is to precisely measure service quality; determine the satisfaction index; and perform a theoretical-conceptual study on the implementation of public service delivery in Jayapura Regency as mandated by Regulation of the Minister of State Apparatus Empowerment and Bureaucratic Reform of the Republic of Indonesia No.14 of 2017 on Guidelines of Public Satisfaction Surveys for Public Service. The research method used is descriptive quantitative. Primary data were collected from community satisfaction survey to obtain the Jayapura Regency Community Satisfaction Index (IKM). Based on results of data processing, CSI for Yowari Hospital of Jayapura District is 2,69, while CSI for DPMPTSP of Jayapura District is 2,91, and Dispendukcapil obtained an average CSI value of 2,83. The CSI value of those three RGOs are all categorized as “C”, defined as “Not Good Enough”, which indicates that the need for public service management improvement is crucial, both in terms of infrastructure and employee’s competency in deliviring excellent services.
Optimalisasi Layanan Kesehatan Melalui Inovasi Pelayanan Publik Proyek Perubahan Pelatihan Kepemimpinan (Optimizing Health Services Through Public Service Innovation Project Change In Leadership Training) Alih Aji Nugroho; Edy Sutrisno; Rima Ranintya Yusuf
Setia Mengabdi: Jurnal Pengabdian kepada Masyarakat Vol. 1 No. 1 (2020): Vol. 1, No.1, Juni 2020
Publisher : Politeknik STIA LAN Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31113/setiamengabdi.v1i1.4

Abstract

ABSTRACTOptimal public services are an absolute requirement for government administrators. Optimizing public services can be done through innovation, to bring services closer to the community, more accessible, higher quality, and cheaper. The application of innovation is expected to be able to make the products and services produced have added value, each individual is encouraged to work faster, more precisely and carefully, and innovation is expected to give birth to a better work culture. South Tangerang City is an autonomous region that was formed at the end of 2008, so there is a need to increase human resource capacity related to public service innovation. Direct services to the community that are quite highlighted are health services. On this basis, we conduct community service interventions in the form of workshops and mentoring to all heads of UPT South Tangerang City Health Office in order to further optimize service innovation. The workshop is devoted to leadership training alumni who already have innovations in the form of change projects. The activity is carried out between October-November 2019. Before conducting the workshop, identification of service innovations has been carried out. As a result, the head of the UPT has a common perception and strategy to continue and develop public service innovations, especially the results of change projects.ABSTRAKPelayanan publik yang optimal menjadi syarat mutlak bagi penyelenggara pemerintah. Optimalisasi pelayanan publik dapat dilakukan melalui inovasi, untuk mendekatkan pelayanan kepada masyarakat, lebih mudah diakses, lebih berkualitas, dan lebih murah. Penerapan inovasi diharapkan mampu membuat produk barang dan jasa yang dihasilkan memiliki nilai tambah, setiap individu terdorong untuk bekerja lebih cepat, tepat dan cermat, serta inovasi diharapkan melahirkan budaya kerja yang lebih baik. Kota Tangerang Selatan merupakan daerah otonom yang terbentuk pada akhir tahun 2008, sehingga dibutuhkan peningkatan kapasitas SDM terkait inovasi pelayanan publik. Pelayanan langsung pada mayarakat yang cukup disorot adalah layanan kesehatan. Atas dasar tersebut kami melakukan interversi pengabdian berupa workshop dan pendampingan kepada seluruh kepala UPT Dinas Kesehatan Kota Tangerang Selatan agar lebih mengoptimalkan inovasi pelayanan. Workshop dikhususkan pada alumni pelatihan kepemimpinan yang sudah memiliki inovasi berupa proyek perubahan. Kegiatan dilakukan antara bulan Oktober-November 2019. Sebelum melakukan workshop, dilakukan identifikasi inovasi pelayanan yang telah dilaksanakan. Hasilnya, kepala UPT mempunyai persamaan persepsi dan strategi untuk melanjutkan dan mengembangkan inovasi pelayanan publik khususnya hasil proyek perubahan. 
PENINGKATAN SISTEM MERIT MELALUI MANAJEMEN PENGEMBANGAN KOMPETENSI TERINTEGRASI BERBASIS TEKNOLOGI INFORMASI DI PEMERINTAH KABUPATEN GARUT Rima Ranintya Yusuf; Neneng Sri Rahayu; Alih Nugroho; Devina Khaerunnisa
SWARNA: Jurnal Pengabdian Kepada Masyarakat Vol. 2 No. 4 (2023): SWARNA: Jurnal Pengabdian Kepada Masyarakat, April 2023
Publisher : LPPM Sekolah Tinggi Ilmu Ekonomi 45 Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55681/swarna.v2i4.476

Abstract

Dalam rangka menuju world class bureaucracy, maka ASN perlu melakukan upgrading terhadap kemampuan bekerjanya. Kegiatan ini lazim disebut sebagai pengembangan kompetensi. Pengembangan kompetensi adalah sebuah hak yang dimiliki oleh Aparatur Sipil Negara, minimal sebanyak 20 Jam Pelajaran per tahun. Melalui pengembangan kompetensi terintegrasi yang memanfaatkan teknologi informasi maka proses dari perencanaan, pelaksanaan, evaluasi, bisa dilakukan dengan efektif dan efisien. Kabupaten Garut yang memiliki jumlah ASN besar membutuhkan sistem yang terintegrasi untuk mewujudkan sistem merit. Pelaksanaan Pengabdian Masyarakat dilakukan dengan memberikan materi dan sosialisasi tentang strategi peningkatan pengembangan kompetensi di Kabupaten Garut. Hasilnya, BKPSDM Kabupaten Garut segera menyusun road map pengembangan kompetensi ASN sesuai kebutuhan daerah.
Digital divide: how is Indonesian public service affected? Sutrisno, Edy; Silitonga, Mala Sondang; Yusuf, Rima Ranintya; Nugroho, Alih Aji
JPPI (Jurnal Penelitian Pendidikan Indonesia) Vol 10, No 3 (2024): JPPI (Jurnal Penelitian Pendidikan Indonesia)
Publisher : Indonesian Institute for Counseling, Education and Theraphy (IICET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29210/020244613

Abstract

This study clearly sets out how much the extent of the digital divide affects e-government services being adopted by Indonesia. Such inequality in access and competence of nations in digital technology is one of the great stumbling blocks erected in the way of the Indonesian government to carry out various programs. The research methodology in this paper is largely qualitative, with a mixed method of case study and literature review of the relevant online media to facilitate a description of the digital divide that translates into the use or nonuse of digital public services. This research seeks to identify trends and relationships that may bind together policy contexts and the digital divide. The data for this research were collected through the analysis of secondary data from a wide range of data sources, including the Indonesia Digital Literacy Index survey 2022 and BPS data, both from the service provider and the service user. The findings of the research point to a very low level of digital literacy in Indonesia, especially in terms of digital security. Mainly, the digital divide complicates the social exclusion of older generations, yet, in principle, digital technologies can help people in the older generation live better lives. The core argument of this report is that cutting the digital divide requires investment, training, and leadership based on trust from the concerned parties to see there is an open fair access to digital services.
Empowering women for reducing radicalization in Indonesia Safina, Firda; Nugroho, Alih Aji
INTERNATIONAL JOURNAL OF CHILD AND GENDER STUDIES Vol 9, No 2 (2023)
Publisher : Universitas Islam Negeri Ar-Raniry

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22373/equality.v9i2.17381

Abstract

The purpose of this research is to investigate the possibilities of localised female empowerment as a factor supporting deradicalization in Indonesia. Researchers look into the possibilities for deradicalization through localised empowerment of women using descriptive qualitative research methods. Descriptive research means collecting all data related to incidents or situations aligned with the study's theme. That is, by reading and analysing literature sources from regional journals, international articles, and online news sources that discuss women's participation in terrorist acts, women's empowerment in preventing terrorism initiatives, and existing attempts to eradicate terrorism in Indonesia. Using the data or information that has been found, researchers may use the grounded theory technique to explain the causes of a phenomenon, identify its causes and effects, and decide what actions can be implemented in regard to the current situation. The use of localised women's empowerment is thought to have the potential to be an preventative action against the issue of terrorism. Women may be incredibly motivating role models. Women are capable of doing this in the smallest scope, which is the family. Women are able to educate their children and families, provide the concept of tolerance, and spread the love of peace. That is why it is needed to strengthen the laws that may regulate existence of efforts to create deradicalization in local level by involving women in it.
E-Government Transformation in Central Lombok Regency: Evaluation Based on the CIPP Model Nugroho, Alih Aji; Sudrajat, Agus; Solihati, Keisha; Kwon, Chang Ahn
Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Vol. 22 No. 2 (2025): December 2025
Publisher : Sekolah Tinggi Ilmu Administrasi Lembaga Administrasi Negara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31113/jia.v22i2.1269

Abstract

This study evaluates the implementation of e-government in Central Lombok Regency by examining the gap between planned objectives and actual outcomes, using the Context, Input, Process, and Product (CIPP) evaluation model introduced by Stufflebeam. While e-government is often framed as a national-level policy, this study focuses on a concrete, time-bound local initiative the 2017–2022 E-Government Development Master Plan of Central Lombok which functions as a structured implementation program suitable for programmatic evaluation. Using a qualitative case study approach, data were collected through interviews, observations, and document analysis involving key stakeholders, particularly the Central Lombok Communication and Information Office (Diskominfo). The context evaluation revealed a mismatch between the region digital goals and its limited institutional readiness, particularly in terms of infrastructure and public digital literacy. The input evaluation showed that while planning documents and budgets were prepared, gaps remained in human resources and training capacity, with only 18.75% of officials and 30.75% of staff familiar with basic ICT. The process evaluation highlighted inconsistencies between planned targets and implementation outcomes such as the low number of agencies connected to central servers and minimal public interaction with e-government platforms. Finally, the product evaluation indicated that the program’s objectives were only partially met, with persistent challenges in system integration, inter-agency coordination, and citizen uptake of services. The study concludes that improving cross-agency collaboration, enhancing digital capacity through training and education, and promoting public awareness are essential for advancing e-government outcomes in the region. The use of the CIPP model in this context offers a systematic lens to diagnose programmatic shortcomings and generate actionable recommendations for future policy implementation.
E-Government Transformation in Central Lombok Regency: Evaluation Based on the CIPP Model Nugroho, Alih Aji; Sudrajat, Agus; Solihati, Keisha; Kwon, Chang Ahn
Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Vol. 22 No. 2 (2025): December 2025
Publisher : Sekolah Tinggi Ilmu Administrasi Lembaga Administrasi Negara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31113/jia.v22i2.1269

Abstract

This study evaluates the implementation of e-government in Central Lombok Regency by examining the gap between planned objectives and actual outcomes, using the Context, Input, Process, and Product (CIPP) evaluation model introduced by Stufflebeam. While e-government is often framed as a national-level policy, this study focuses on a concrete, time-bound local initiative the 2017–2022 E-Government Development Master Plan of Central Lombok which functions as a structured implementation program suitable for programmatic evaluation. Using a qualitative case study approach, data were collected through interviews, observations, and document analysis involving key stakeholders, particularly the Central Lombok Communication and Information Office (Diskominfo). The context evaluation revealed a mismatch between the region digital goals and its limited institutional readiness, particularly in terms of infrastructure and public digital literacy. The input evaluation showed that while planning documents and budgets were prepared, gaps remained in human resources and training capacity, with only 18.75% of officials and 30.75% of staff familiar with basic ICT. The process evaluation highlighted inconsistencies between planned targets and implementation outcomes such as the low number of agencies connected to central servers and minimal public interaction with e-government platforms. Finally, the product evaluation indicated that the program’s objectives were only partially met, with persistent challenges in system integration, inter-agency coordination, and citizen uptake of services. The study concludes that improving cross-agency collaboration, enhancing digital capacity through training and education, and promoting public awareness are essential for advancing e-government outcomes in the region. The use of the CIPP model in this context offers a systematic lens to diagnose programmatic shortcomings and generate actionable recommendations for future policy implementation.
DESENTRALISASI FISKAL DAN KEMANDIRIAN DAERAH PEMEKARAN: STUDI KASUS PADA PROVINSI SULAWESI BARAT Alih Aji Nugroho; Cindy Candrawati
Dialogue : Jurnal Ilmu Administrasi Publik Vol 7, No 1 (2025)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/dialogue.v7i1.26656

Abstract

This paper aims to analyze fiscal decentralization and regional autonomy specifically for new expansion. It begins with a discussion from a theoretical perspective and is then followed by an analysis of fiscal decentralization and regional autonomy, a case study of West Sulawesi Province as one of the provinces resulting from expansion in Indonesia. The method used is a quantitative approach by analyzing the Degree of Decentralization, PAD Effectiveness Ratio, Revenue Growth and analysis of Regional Government Expenditure. The results show that West Sulawesi Province is dominated by the contribution of the central government in the form of balancing funds. In addition, high regional government spending for consumption compared to investment reduces fiscal space to encourage economic growth. Expenditure autonomy will be less effective if spending is allocated primarily for less productive activities. The main challenge of fiscal decentralization in Indonesia is no longer providing as much funding as possible to regions, but how to ensure that regional governments can use the available funds wisely to improve community welfare.
Sistem anti-korupsi 4.0: Adopsi teknologi blockchain di sektor publik Ilima Fitri Azmi; Alih Aji Nugroho
Integritas: Jurnal Antikorupsi Vol 9 No 1 (2023): INTEGRITAS: Jurnal Antikorupsi
Publisher : Komisi Pemberantasan Korupsi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32697/integritas.v9i1.985

Abstract

Countries are using various sophisticated information technologies to help provide quality and transparent services. This research aims to explore the potential and models of using blockchain technology to overcome corruption problems in Indonesia. Proper utilisation of blockchain technology can increase accountability and reduce loopholes in corrupt practices. Blockchain is a distributed database with records (ledgers) shared by all network participants. Smart contract as a form of blockchain can help make the process more transparent and trackable. Since blockchain is a relatively new technology, very few studies have been done to explain its potential in the public sector, particularly with regards to issues of corruption. This study develops a model for the application of blockchain technology and conducts an in-depth analysis of its possibilities using a qualitative method and an exploratory approach. In-depth interviews, designed to get a big picture view of the blockchain development model in the public sector were conducted with several sources, namely the Director General of Asset Tracing KPK (Indonesian Anti-Corruption Commission), KPK Public Prosecutors, the KPK IT department, WIr Group, Financial and Development Oversight Agency (BPKP), and blockchain practitioners. The research was conducted between August and December 2022. The study's findings demonstrate how promising it is to use blockchain technology to lessen corruption. Distributed ledgers give governments new ways to improve transparency. The model that can be applied is ‘permissioned blockchain’ because it has a private nature. Blockchain application requires top management support, organisational readiness, and organisational support. To deepen understanding, further experimental research is needed to test the model.
Designing Digital Governance for International Nuclear Cooperation Using Soft Systems Methodology Desiani Desiani; Alih Aji Nugroho; Dimas Irawan; Diah Triastuti; Nur Hasanah
Jurnal Publikasi Ilmu Manajemen Vol. 5 No. 3 (2026): September: Jurnal Publikasi Ilmu Manajemen
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jupiman.v5i3.6668

Abstract

This study aims to design a digital governance model to support international nuclear cooperation at the INuA Indonesia Secretariat, particularly in strengthening documentation, coordination, data management, and evidence-based decision-making. The study employs a qualitative approach using Soft Systems Methodology through the mapping of problematic situations, identification of actors, formulation of transformation needs, development of a conceptual model, and thematic analysis of data obtained from interviews, discussions, observations, and institutional documents. The findings indicate that the main need of the INuA Secretariat is not merely the development of a digital application, but the establishment of a socio-technical governance framework that integrates document repositories, activity databases, metadata standardization, role distribution, access control, follow-up tracking, automated reminders, and information dashboards. The implication of this study highlights the importance of gradual digital governance implementation to preserve institutional memory, improve coordination efficiency, strengthen to documentation accountability, and support sustainable decision-making in of international nuclear cooperation.
Co-Authors Azkha Ayunda Wahyudi Cindy Candrawati Desiani Desiani Devina Khaerunnisa Diah Triastuti Dimas Irawan Edy Sutrisno Edy Sutrisno Ilima Fitri Azmi Ilima Fitri Azmi Keisha Dinya Sholihati Khaerunnisa, Devina Kwon, Chang Ahn M. Rizki Muhammad Rizki Neneng Sri Rahayu Nur Hasanah Rima Ranintya Yusuf Rima Ranintya Yusuf Safina, Firda Silitonga, Mala Sondang Solihati, Keisha Sudrajat, Agus Suminar, Lilis Ratna Wahyudi, Azkha Ayunda Yumna Rizki Widowati Yusuf, Rima Ranintya