Article Per Year (5 Year)
p-Index From 2021 - 2026
2.504
P-Index
This Author published in this journals
All Journal Sinkron : Jurnal dan Penelitian Teknik Informatika Cakrawala : Jurnal Humaniora Bina Sarana Informatika Jurnal Pilar Nusa Mandiri JITK (Jurnal Ilmu Pengetahuan dan Komputer) Petir Jurnal Riset Informatika Jurnal Pendidikan Lingkungan dan Pembangunan Berkelanjutan Jurnal Abdimas Komunikasi dan Bahasa Jurnal Administrasi Kantor Innovative: Journal Of Social Science Research DEDIKASI : Jurnal Pengabdian Kepada Masyarakat
Dahlia Sarkawi
Universitas Bina Sarana Informatika
Arts Humanities Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

Published : 27 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search
Journal : Petir

 1 
ANALISIS PELAYANAN PRIMA ATAS KEPUASAN KONSUMEN PADA APOTEK K24 BAMBU APUS JAKARTA TIMUR Dahlia Sarkawi; Anggi Oktaviani; Agus Priadi; Thany Khansa
PETIR Vol 11 No 2 (2018): PETIR (Jurnal Pengkajian Dan Penerapan Teknik Informatika)
Publisher : Sekolah Tinggi Teknik - PLN

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (470.222 KB) | DOI: 10.33322/petir.v11i2.345

Abstract

Excellent service isn’t a new term in the world of work. The company must be able to give the best service to consumers so as to give satisfaction to consumers. Consumer satisfaction serve as the main key in maintaining the existence of a company. The research aims to determine the influence of excellent service to consumer satisfaction. This research use quantitative method. This research use quantitative method with 90 samples research with nonprobability sampling technique, especially purposive method. Based on data analysis, the result of research on the correlation coefficient show that 0.183 indicating that there is a very weak relationship between excellent service to consumer satisfaction. From the determination coefficient test obtained the influence of service excellent variable on cosumer satisfaction variable is 3.4% and the remaining 96.6% influenced by other variables not examined by the author. The result of simple regression obtained Y = 27,072 + 0,168X which result if excellent service is considered constant then consumer satisfaction will be positive and significant. And T test results, excellent service influence on customer satisfaction with t count > t table = 1.750> 1.662, then Ha accepted.
Perancangan Sistem Parkir Pada Gedung Menara Palma Jakarta Anggi Oktaviani; Dahlia Sarkawi; Agus Priadi
PETIR Vol 12 No 2 (2019): PETIR (Jurnal Pengkajian Dan Penerapan Teknik Informatika)
Publisher : Sekolah Tinggi Teknik - PLN

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (351.159 KB) | DOI: 10.33322/petir.v12i2.532

Abstract

Parking pool or parking area is a place provided for parking of motorized vehicles outside of the road whih is provided by individual or institution, including motorized vehicle storage and motorized vehicle garage. In managing the parking pool, the parking owner must have a system to facilitate the processing of the parking area. The existing parking system at Palma tower building Jakarta is still manual, that is by entering the vehicle number into the computer by operator, then printing. The parking ticket provided is only a form of paper containing the vehicle number and vehicle entry time. Payment transactions method made by parking operators are currently not efficient, because the level of officer error when calculate parking fees and change money is high. Deal with these various problems, an idea arises to create a subscription parking system by using an automated parking system. This automated parking system is named with an RFID system (Radio Frequency Identification). The design of this automatic parking system is the best solution to solve the problems that are already running. This computerized system is better than a manual system because this system can run more effectively and efficiently and it is more conducive than the previous system.
Co-Authors Abd. Rasyid Syamsuri Achmad Chaerul Amri Adriani, Tiara Agus Priadi Ahmad Faren Syahidan Aldyanto Aldyanto Angelina Jola Anggi Oktaviani Anggi Oktaviani Anggi Oktaviani Anggi Oktaviani Anggi Oktaviani Azpha Thoriq Mulyadi Dani Ramdani Dela Novitasari Deny Novianti Deny Novianti Dwi Bagus Surbakti Haryati, R.Ati Idah Yuniasih Inggit Dessy Susanti Ita Yulianti Jannes Parulian Siregar Jola, Angelina Melan Susanti, Melan Muhamad Zul Fahmi Napitupulu, Golda TM Novianti, Deny Novitasari, Dela Oktaviani*, Anggi Priadi, Agus R.Ati Haryati Resha Wisnu Murti Slamet Heri Winarno Steven Steven Surya Kelana Saputra Susanti, Inggit Dessy Thany Khansa Wiwin Wianti, Wiwin Yusuf, Jevan