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All Journal Jurnal Manajemen Informasi dan Administrasi Kesehatan The Avicenna Medical Journal Prosiding Seminar Nasional Pascasarjana Jurnal Medika Nusantara Vitamin: Jurnal Ilmu Kesehatan Umum Akademika Jurnal Teknologi Pendidikan Jurnal Cendekia Ilmiah PESHUM
Muniroh Muniroh
State Islamic University Syarif Hidayatullah Jakarta
Humanities Biochemistry, Genetics & Molecular Biology Computer Science & IT Education Health Professions Immunology & microbiology Medicine & Pharmacology Nursing Public Health Social Sciences

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EFEKTIVITAS PEMBELAJARAN DARING PADA MATA PELAJARAN TEKNOLOGI INFORMASI DAN KOMUNIKASI MATERI MICROSOFT WORD Muniroh Muniroh
Akademika Vol 10 No 02 (2021): Akademika : Jurnal Teknologi Pendidikan
Publisher : Akademika : Jurnal Teknologi Pendidikan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34005/akademika.v10i02.1597

Abstract

Learning during a pandemic requires online and offline learning. In the subject of information and communication technology (ICT) students are less understood. This is due to the reduced hours of subjects and the absence of activities in the computer lab. This study aims to determine the effectiveness of online learning on learning outcomes of information and communication technology (ICT) subjects in class VIII Microsoft Word material. The method used is observation and experiment using pretest and posttest. The sample of this research is 73 students which are divided into control class and experimental class. The approach used is descriptive quantitative, namely calculating the effect size of learning outcomes by identifying the mean, maximum and minimum values ​​and calculating the t-test. The results of the analysis that has been carried out on the control and experimental classes that the nGain score test shows the average value for the experimental class (online) is 49.9537 or 50% is included in the less effective category. While the average value for the control class (offline) which is 60.8108 or 60.8% is included in the quite effective category. So it can be concluded that online learning is less effective in improving MS skills. Words. While the use of offline learning is quite effective.
Hubungan Mutu Pelayanan Kesehatan dengan Kepuasan Pasien Poli Umum di Puskesmas Kecamatan Menteng Muhamad Al Imran Rangga Putra; Puteri Fannya; Deasy Rosmala Dewi; Muniroh Muniroh
Jurnal Medika Nusantara Vol. 3 No. 2 (2025): Jurnal Medika Nusantara
Publisher : Stikes Kesdam IV/Diponegoro Semarang, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59680/medika.v3i2.1802

Abstract

Quality health services are healthcare services that are patient-centered, caring, and focused on meeting the needs, expectations, and values of patients. These services serve as benchmarks for healthcare delivery and must fulfill specific requirements to ensure patient satisfaction. Patient satisfaction refers to the perceived quality of healthcare services as experienced by the patient or their closest family members. Satisfaction is achieved when optimal outcomes are obtained while considering the capabilities and circumstances of the patient or family.
Hubungan Kualitas Sistem, Informasi, Dan Layanan Terhadap Kepuasan Pengguna Sistem Manajemen Informasi Rumah Sakit Di RSUD Kembangan Jakarta Putri Rafikasani; Puteri Fannya; Muniroh Muniroh; Laela Indawati
Vitamin : Jurnal ilmu Kesehatan Umum Vol. 2 No. 1 (2024): January : Jurnal ilmu Kesehatan Umum
Publisher : Asosiasi Riset Ilmu Kesehatan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/vitamin.v2i1.123

Abstract

One of the regional hospitals in Kembangan type D, West Jakarta, is District General Hospital Kembangan. The information management hospital (HMIS) is now used by the District General Hospital Kembangan to provide services.A number of issues exist, such as the fact that the Simrs server is still frequently prone to errors and slow service processes and reporting; data loss occurs when user data is transferred to another unit; insufficient computer resources; and a shortage of human resources to utilize the HMIS's features due to the hospital's lack of knowledge about how to run an effective HMIS. Analyzing system quality, information quality, and service quality in relation to customer happiness is the goal of this study.There are three independent variables and one dependent variable in this categorical study design.According to the findings, there is a correlation between user happiness and the quality system of (p = 0.031).Quality information and user happiness are related, as indicated by the statistic (p = 0,240).User happiness and quality of service are related, as indicated by the statistic (p = 0,021).The study's findings indicate that there is a correlation between customer satisfaction surveys and the quality of the system, information, and services.
Pengaruh Citra Destinasi Terhadap Keaslian Destinasi, Kepuasan Wisatawan Dan Loyalitas Wisatawan Di Taman Impian Jaya Ancol Heri Magitua Okbertu; Muniroh Muniroh
PESHUM : Jurnal Pendidikan, Sosial dan Humaniora Vol. 5 No. 2: Februari 2026
Publisher : CV. Ulil Albab Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/peshum.v5i2.12899

Abstract

Dalam persaingan industri pariwisata perkotaan, memahami persepsi wisatawan menjadi kunci untuk membangun loyalitas jangka panjang. Penelitian ini menganalisis pengaruh citra destinasi terhadap keaslian destinasi, kepuasan, dan loyalitas wisatawan domestik di Taman Impian Jaya Ancol. Metode yang digunakan adalah kuantitatif dengan teknik purposive sampling, melibatkan 162 responden dari wilayah Jabodetabek yang telah mengunjungi Taman Impian Jaya Ancol minimal tiga kali dalam dua tahun terakhir. Analisis menggunakan Structural Equation Modeling. Hasil menunjukkan bahwa citra destinasi berpengaruh positif terhadap keaslian destinasi, kepuasan wisatawan, dan loyalitas wisatawan. keaslian destinasi berpengaruh positif terhadap loyalitas wisatawan dan kepuasan wisatawan juga berpengaruh positif terhadap loyalitas wisatawan. Temuan ini menegaskan pentingnya pelayanan yang ramah, suasana yang sesuai minat pengunjung, serta pengalaman yang memenuhi harapan untuk membentuk kesan positif. Implikasi manajerial yang disarankan meliputi peningkatan kemudahan akses, pengayaan unsur keaslian, perawatan fasilitas, serta inovasi atraksi dan promosi. Dengan mempertahankan citra positif, memperkuat keaslian, dan meningkatkan kualitas layanan, pengelola dapat menciptakan pengalaman wisata yang berkesan, mendorong kunjungan ulang, dan memperkuat loyalitas jangka panjang wisatawan.
Pengaruh Kualitas Produk Dilihat Dari Harga, Layanan, Kepuasan Pelanggan Terhadap Pembelian Ulang Coffee Shop Sarah Nabila Pramesti; Muniroh Muniroh
J-CEKI : Jurnal Cendekia Ilmiah Vol. 5 No. 4: Juni 2026
Publisher : CV. ULIL ALBAB CORP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/j-ceki.v5i4.15707

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh kualitas produk, harga, dan kualitas layanan terhadap kepuasan pelanggan serta dampaknya pada niat pembelian ulang pelanggan Starbucks, khususnya pada konsumen Generasi Z di wilayah DKI Jakarta. Peningkatan kompetisi industri Coffee shop menuntut perusahaan untuk memahami faktor-faktor yang membentuk evaluasi dan perilaku pembelian ulang konsumen. Penelitian ini menggunakan pendekatan kuantitatif dengan teknik purposive sampling dan melibatkan responden yang pernah membeli produk Starbucks dalam lima bulan terakhir. Pengolahan data dilakukan menggunakan metode Structural Equation Modeling (SEM-PLS) melalui SmartPLS 4. Hasil penelitian menunjukkan bahwa kualitas produk, harga, dan kualitas layanan berpengaruh signifikan terhadap kepuasan pelanggan. Selain itu, kepuasan pelanggan terbukti memiliki pengaruh yang sangat kuat terhadap niat pembelian ulang. Temuan ini menegaskan bahwa pengalaman konsumsi yang positif, persepsi harga yang adil, dan konsistensi kualitas produk merupakan faktor penting dalam membangun kepuasan serta mendorong niat pembelian ulang. Penelitian ini memberikan implikasi manajerial bagi Starbucks untuk memperkuat kualitas layanan, menjaga konsistensi produk, serta menyusun strategi harga yang sejalan dengan persepsi nilai konsumen Generasi Z.
Co-Authors Abroery Abroery Achmad Zaki Achmad Zaki Alyya Siddiqa Ananda Hadist Wahyudi Annisa Nadia Utami CHRIS ADHIYANTO Daniel Happy Putra Dede Moeswir Devy Ariany Dewi, Deasy Rosmala Fannya, Puteri Gabriella Eviana Bangun Heri Magitua Okbertu Ikram S. Akbar Indawati, Laela Irfan K. Pratama Jihadin Rasyadi Mumtaz M. Djauhari Widjajakusumah Mega Puspita Azidah Muhamad Al Imran Rangga Putra Nashih Abdillah Nurul Hiedayati Putri Rafikasani Raden Partinah Risahmawati . . Sarah Nabila Pramesti Sayyid Ridho Sri Ratna Rahayu Syarief Hasan Lutfie Widjaja, Lily Widya Hary Cahyati Yona Mimanda Zeti Harriyati