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Kusumapradja, Rokiah
Universitas Esa Unggul
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Nilai-Nilai Spiritual yang Mencerminkan Budaya Organisasi Berdampak terhadap Peningkatan Kinerja Karyawan di Rumah Sakit YARSI Irwan Kusnanda; Rokiah Kusumapradja
Jurnal Manajemen Kesehatan Indonesia Vol 8, No 2 (2020): Agustus 2020
Publisher : Magister Kesehatan Masyarakat, Fakultas Kesehatan Masyarakat, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jmki.8.2.2020.114-119

Abstract

Performance appraisal for employee usually based on the job description that has been designed by organization. Therefore, the result of employee’s performance appraisal will be considered based on employee’s capability to complete all the tasks from their job description. The objective of this research is to analyze and identify the effect of compensation benefit, organizational commitment and organizational culture towards employee’s performance in YARSI Hospital. The method of this research is using causality design method based on time dimension, one short study; the measurement towards dependent and independent variable at the same interval. The sampling technic in this research using Cluster random Sampling. Analyzed unit is data analysis using Regression. The result of this partial test revealed that employee’s performance affected to organizational commitment, compensation benefit, organizational culture and the result of this simultaneous test showed that the most significant effect is compensation benefit. Surprisingly, Researcher finds that in YARSI Hospital spread over the spiritual values proved that all employee remain working hard even though the compensation benefit system has not been implemented at the finest condition.
Determinants Factors Associated with Working Performance among Employment at Tamansari Public Hospital Titta Gusni Salim; Wekadigunawan; Rokiah Kusumapradja
International Journal of Nursing and Health Services (IJNHS) Vol. 4 No. 6 (2021): International Journal of Nursing and Health Services (IJHNS)
Publisher : Alta Dharma Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35654/ijnhs.v4i6.505

Abstract

Introduction: Employee performance is one factor that plays an essential role in achieving company and individual goals. Objective: The study aimed to determine the determinant factors associated with employees’ performance in the Tamansari Public Hospital. Method: A cross-sectional study was applied in this study. We involved the 153 people who were randomly selected using systematic random sampling. Results: The results of this study indicated that workability and work environment was a positive association with the performance among employment in Tamansari Hospital. However, work motivation was not associated with employees’ performance. The training programs needed to improve the motivation and ability through ESQ or mental-spiritual training. The routine performance evaluations need to conduct regularly for all employees by involving Kasatpel and coordinators. Recommendation: Further study needs to conduct the study with a higher total sample using the structural equation model to confirm the factors associated with working performance
The Differences in Patient Safety Culture (Before and After Training) over Patient Safety on Pharmacy and Radiological Installations at Type B Hospital, Jakarta Desy Trisnawati; Rokiah Kusumapradja; Idrus Jus’at
Journal of Multidisciplinary Academic Vol 4, No 6 (2020): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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Abstract

Based on 20% incidents are associated with pharmaceutical and radiological installations. A quasi experiment design with pre-test and post-test without control was employed. There were 43 health personals was involved in this study: 33 from pharmaceutical and 10 from radiology installations without randomization. This study aimed to evaluate the effectiveness of training on patients’ safety culture among pharmaceutical and radiology personal’s installations at a type B hospital in Jakarta. The Hospital Survey of Patient Safety Culture (HSOPSC) developed by Agency for Health Care Research and Quality (AHRQ) questionnaire was applied in the data collection. To evaluate the impact of training, Wilcoxon Sign Rank test was employed. The data analysis technique used was the Wilcoxon Signed Rank Test, to assess the differences between the variables tested. The training was significantly improving the patient’s safety culture among those two installations’ personals (p < 0,05). There was an increase in 8 dimensions of patient safety culture.
The investment decision on Unggul Day Care (child care centers) at Indonesian Finance Business Plan Candra Saputra; Tantri Yanuar Rahmat Syah; Samerdanta Pusaka; Rokiah Kusumapradja
Journal of Multidisciplinary Academic Vol 5, No 2 (2021): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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Abstract

The decision to invest on day care is seen by amount levels of childcare demand at office area. In this case, a parent is busy to working at office with earning enough salary also they can monitor child development directly. Thus, in this study, working parents can entrust and get education for their children. Here, we achieve the greatest investment with services based on renting or using a private home as a day care centre business ground, and make sure using comply with local laws.
Analysis of Medical Breast Cancer Completeness Under Chemotherapy Resume at Dharmais National Cancer Center Nursiah Nursiah; Rokiah Kusumapradja; Fresley Hutapea
Journal of Multidisciplinary Academic Vol 5, No 1 (2021): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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Abstract

The background of this study is a return of INACBG's claim rate files inpatient at the National Cancer Centre Dharmais Hospital was still high, where the highest return was due to the confirmation of medical coding and resume. The potential to cause losses for the hospital as a result of delayed claim payments. This study aimed to analyse the completeness of the medical resume which includes the accuracy of the components of the diagnosis, procedure and coding of the INA-CBG's inpatient claim rate at the National Cancer Centre Dharmais Hospital. In this study, we proposed a qualitative approach was used with in-depth interview techniques and a review of the medical resumes of breast cancer patients who received chemotherapy during June-July 2020. From the results, we obtain that the highest incompleteness in filling out medical resumes was related to filling in the indication for admission to care with a percentage of 68, 33%, physical examination 33.33%, and supporting examination 6.67% of the total 60 cases studied. The incompatibility rate of writing a secondary diagnosis was 30% and the procedure/action was 28.33%. Writing the main diagnosis between the medical record and medical resume was known to be in accordance. The main diagnosis coding inaccuracy was still found, with a percentage of 13.33%. The result of the inaccuracy of the main diagnosis coding was a secondary diagnosis mismatch and a procedure / action incompatibility, which resulted in a claim difference of IDR 133,763,800. Therefore, the commitment of the management of the Dharmais Cancer Hospital, namely the team involved in the final coding which was the hospital's internal team should be further strengthened in order to improve the quality of the claim file from the aspects of completeness and accuracy of diagnosis, procedure and coding so that the accurate INA-CBG claim value can be obtained.
Workload, Workplace Spirituality, Organizational Commitment and Turnover Intention in Nurses at M Hospital of Banten, Indonesia Tobias Reinaldo Toti; Endang Ruswanti; Rokiah Kusumapradja
Journal of Multidisciplinary Academic Vol 4, No 5 (2020): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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Abstract

Turnover nurses it’s one of the main problems in hospitals. Outgoing nurses with significant costs to recruiting a new employee, orientation fees, and training new employees it was very harmful for hospital. Thus, this study aimed to determine the effect of workload and workplace spirituality on turnover intention with organizational commitment as an intervening variable in nurses at M hospital. In this study, we collect the data observation from questionnaires at M hospital with 124 nurse respondents using the convenience sampling method. The explanatory causal research model with Path Analysis was used in this study. The results showed that a Workload, Workplace Spirituality, and Organizational Commitment simultaneously influence Turnover Intention, Workload influences Organizational Commitment, Workplace Spirituality influences Organizational Commitment, Organizational Commitment does not influence Turnover Intention, Workload influences Turnover Intention and Workplace Spirituality does not influence Turnover Intention. The research implication is that to reduce the nurse turnover intention, it is necessary to make a workload analysis, arrange the assignment system and make an amount of staff to reduce the workload of nurses in M hospital.
Quality of Work Life (QWL) on Professional Care Providers at X Hospital, Jakarta Fanya Fanya; H. Abdul Kadir; Rokiah Kusumapradja
Journal of Multidisciplinary Academic Vol 4, No 1 (2020): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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Abstract

Productivity is affected by services that will be provided them and influenced in the quality of work life characteristics such as age also years of service on professional care provider themselves. The purpose of the study is conducted at X Hospital to provide empirical evidence in provider influence characteristics and quality of work life (QWL) towards the productivity of professional care providers at hospital X. Here, we used quantitative causality as a research methodology. The professional respondents are a care providers who work in hospital x with survey quantitative. Here, we analyze the data using Structural Equation Modelling with AMOS applications. The results showed the influence of provider characteristics and quality of work life / QWL towards work productivity. The positive effect occurs between the characteristics of the provider with the quality of work life and productivity, but there is a negative influence on the quality of work life on work productivity. Characteristics of the providers at X hospital are dominated by those with high age and long working period. The quality of work life of X hospital is high, with the work productivity of PPA at hospital X showing a moderate value. The findings of this study are the higher age and longer the years of service of professional care providers at X hospital, resulting in a high quality of work life with moderate / normal work productivity
The Effect of Marketing Mix, Hospital Image, and Patient Loyalty on Intention for Retreatment over Outpatient Care at Pasar Minggu Hospital during COVID-19 Outbreak Sri kurnia wati; Sandra dewi; Rokiah Kusumapradja
Journal of Multidisciplinary Academic Vol 4, No 6 (2020): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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Abstract

The COVID-19 pandemic that has plagued Indonesia has affected the number of outpatient visits at Pasar Minggu Hospital. The several problems were found when the preliminary observations have been made. Here, the problems related to policies and regulations from the government and hospitals as well as patient complaints towards the services at the hospital. Thus, this study aimed to determine the effect of marketing mix, the hospital image, and patient loyalty on the patients' intention of returning for outpatient care. This research was an associative quantitative research through hypothesis testing. The study population was patients who were treated in an outpatient care. The method used in data analysis was multiple linear regressions. Here, the regression coefficient value obtained showed that the patient loyalty regression coefficient (0.288) had the highest value compared to the marketing mix coefficient (0.052) and hospital image (0.191). These results indicated the effect of patient loyalty to the hospital is very high so that it is reliable. In addition, patient loyalty also has most affected the patients' intention for retreatment in outpatient care. Simultaneously and partially, the results of data analysis and hypothesis testing proved that there was a positive and significant effect between the marketing mix, the hospital image, and patient loyalty on the patients' intention of returning for outpatient care at Pasar Minggu Hospital during Covid-19 pandemic.
The Impact of Social Media Brand Communication and Word-of-Mouth Over Brand Image and Brand Equity Alice Cynthia Dewi; Tantri Yanuar Rahmat Syah; Rokiah Kusumapradja
Journal of Multidisciplinary Academic Vol 4, No 5 (2020): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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Abstract

The importance of brand equity has been realised in recent times and the vast growth of social media users has reached many companies to use of such spaces to reach out to their customers and boost their brand communications. A social media has evolved as one of marketing tool to engage with customers however the studies regarding benefit for health care facility brand are not much reported. The present study focuses on how social media communication as well as word of mouth affect people perception towards brand hence brand image and brand equity. We investigated 200 social media users by using a standardized survey at one of health care facilities. Here, the samples were collected using non-probability sampling method with a purposive sampling technique. The data analysis used the structural equation modelling technique to investigate the interplay of firm-created, user-generated social media communication and word of mouth. The empirical result indicated both social media communication and word of mouth have a significant impact on brand equity, while firm-created content and word of mouth have a positive effect on brand image. Furthermore, brand image was shown to have a positive influence on brand equity. The study provides useful implications for marketing practitioner to actively participate in utilisation of social media for marketing communication.
The Influence of Training and Competence on Nurse Performance Over Organizational Commitment as an Intervening Variable Irma Kartiani; Rina Anindita; Rokiah Kusumapradja
Journal of Multidisciplinary Academic Vol 4, No 4 (2020): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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Abstract

Nurse performance is very important in the process of patient service at the hospital. The poor performance of nurses will enable consumers to choose other hospitals that have a negative impact on the hospital's image. Therefore, competent nurses are needed to be able to provide excellent service to patients. Thus, to create competent nurses, a hospital should be improving competence by facilitating nurses by providing periodic training that is beneficial for nurses so that their work becomes effective and efficient. The purpose of this study aimed to prove the influence of training and competence on the performance of nurses in the hospitalized unit of Hermina Daan Mogot Hospital with organizational commitment as an intervening variable. In this research we use quantitative methods during survey at Daan Mogot Hospital. In this research the data taken from questionnaires on all nurses in the hospitalized units at Hermina Daan Mogot Hospital. The total population sampling in this study reached 76 nurses in the hospitalized unit in entire population. This study is using a simple regression test and t test where the results of the study indicate that training and competence have affect in the performance of nurses. However, training and competence do not affect organizational commitment, nor does organizational commitment affect nurses' performance. Thus, the research findings show that nurse performance is directly affected by training and competence without being influenced by organizational commitment while in different research models the organizational commitment can be a moderating variable between training and nurse performance.
Co-Authors ., Astina A. Stefanus Andi Pranata Abdul Kadir Adhikara, Arrozi Adhikara, M. F. Arrozi Agusdini Banun Saptaningsih Ahmad Fauzi Aida, Mus Aini Nadhifah Akram Hamzah, Muhammad Alice Cynthia Dewi Al’adli, Aqdam Fauqo Amalia, Siti Nur Anang Suryana Anas, Aswar Andri J. Girsang Andry Andry Andry Andry ANDRY, ANDRY Aprianes Wijaya Arif Rahman Hakim Arrozi Adhikara, M.F Arrozi Arrozi Arrozi, Muhammad Fachrudin Artha Manurung, Derty Ully Assyifa Azizah Fernendes Athika Rodhya Ayu Larasati Azis, Awalia Bayu Martanto Adji, Bayu Martanto Boby Krismanto Pello Cahyana, Misan Cahyarini, Cahyarini Candra Saputra Chandra Megah Channesya Meilinsye Sampetoding Cholifihani, Muhammad CSP Wekadigunawan Dalle, Muhammad Basri Daniel Novian Dharma Setia Budi Deasy Nurindah Sari Denny Khusen Desy Trisnawati Dewi Kuraesin Dewi Oktaviani, Dewi Dharmawan, Hery Dian Gema Rizkia Dian Gema Rizkia Dwi Purnomo Dwi Yanti Elok Palupi Dwi Zulfita Dwinijanti, Lenny Edward Marpaung, Yohan Elvina. R. M Endang Ruswanti Endang Ruswanti Endang Ruswanti Endang Ruswanti Endang Ruswanti Entin Kartikasari Erry Yudhya Mulyani Erry Yudhya Mulyani Erry Yudhya Mulyani Erry Yudhya Mulyani Fanya Fanya Febrian Tan Jaya Febriansyah Febriansyah Fera, Yuliana Feri Dian Sanubari Ferry Victor Firmansye Ika Panggulu Fitria Sarnita Fransisca Fransisca Fresley Hutapea Frizky Ramadhan Girsang, Andri J. Gracesia kwannandar H. Abdul Kadir Harahap, Sabasdin Harizan, Harizan Hasyim Hasyim Hasyim Ahmad Hasyim Hasyim Hasyim Hasyim hasyim, hasyim HENDRA GUNAWAN B11211055 Henry Andrean Herlina Herlina Herwanto Herwanto Hidayat, Yahya Rachmana Hilmy, M. Reza Hilmy, Mohammad Reza I Ketut Suada Idrus Jus&#039;at Idrus Jus'at Idrus Jus'at Idrus Jus’at Indawati, Laela Intan Silviana Intan Silviana Mustikawati Intan Silviana Mustikawati Irdan Irma Kartiani Irma Suryani Irwan Kusnanda Ismanto, Reno Jack Steven Saripantung Jenmi Silaen Johanes Johanes, Johanes Jus'at, Idrus Jusad, Idrus JUS’AT, IDRUS Kartika Lilisantosa Karyanah, Yayah Kemala Rita Kharisma Berlian Sjukri Kurniasih Kurniasih Kurniasih Kurniasih Laelani, Sofi Nur Eka April Laurensia Brigitta Astinawati Lenny Dwinijanti Lily Widjaya M Reza Hilm M. F. Arrozi Adhikara M. Reza Hilmy M. Tryanza Maulana M.F Arrozi Adhikara M.F. Arrozi Adhikara Ma’ruf, Ma’ruf Marcia Marcia, Marcia Meilyana Maria Isabela Kwary Meilyana Maria Isabela Kwary Melissa Melissa MF. Arrozi Adhikara Mintarsi Mintarsi Mintarsi, Mintarsi Misan Cahyana Mohamad Reza Hilmy Mohammad Mukhayadi, Mohammad Mohammad Munir Muhammad Arrozi Muhammad Fachruddin Arrozi Mulyanah Mulyanah Mulyanah, Mulyanah Mulyati Mulyati Mulyati Mulyati Munawar Munawar Mus Aida Mustikawati, Intan Silviana Natsir Nugroho Ningsi, Fitri Nofierni Nofierni Nofierni Nofierni Nofierni Nofierni Nofierni, Nofierni Nora Aminayanti Nova Tri Handriyanto Nuraeni, Neli NURBANI, LISA Nurdianah, Nurdianah Nursiah Nursiah Nusrat, Mavika Tarika Oscar, Rinaldi Paramina, Quintina Pathiussina, Rimba Trishuta Pratiwiningsih, Amanda Purba, Elida Junita Putri Sari Sumarty Meliala R. M, Elvina. Rachmad Tyas Dwinata Rahmadina, Rahmadina Ramli Ramli Rasipin Rasipin RATNA INDRAWATI Rian Adi Pamungkas Rian Adi Pamungkas Rian Adi Pamungkas Rian Adi Pamungkas Rina Anindita Rina Mutiara Rina Mutiara Rizkaully Permatasari Fitrianingsih Rizkia, Dian Gema Roro Kusnabilla Erfa Roveny Roveny Ruga, Forestriano Bayu Putra Rusdiana, Ima Ruth Novia Elnasanti Sabarudin Sabarudin Sabasdin Harahap Samerdanta Pusaka Samerdanta Pusaka Sandra dewi Sandra Dewi sandra dewi Sekar Asmara Jayaning Diah Setiawan, Eka Shella Vina Putri Silviana Mustikawati, Intan Siska Nerita Siswanto Sofia Tresia Sri kurnia wati Suriviana Suriviana SURYANTI, DESTI IKA Susanti Sugianto Susilawati Susilawati Tantri Yanuar Rahmat Syah Tengker, Ruth Faleria Titta Gusni Salim Tjipto Rini Tobias Reinaldo Toti Tresia, Sofia Triani, Neks Ulfa, Zuriyati Veimina Surya Veithzal Rivai Zainal Venera, Gaby Victor Livinus Victor Livinus, Victor Vitasya Nusantari Vivi Silvia Wahidi, Kemala Rita Wahyudyasa, Putu Tara Judica Wahyuni Dian Wahyuni Dian Purwati Wahyuni Dian Purwati Waliyudin Waliyudin Wardani, Isma Prasetya Wekadigunawan Wekadigunawan Wekadigunawan Wicaksana, Harits Hijrah Widjaja, Lily Wijaya, Aprianes Windy Ratu Dewi YANTI, APRILIA RINA Yanuar Ramadhan Yosritzal, Yosritzal Yuni Asmi Zahratul Idami Zainuddin, Zainuddin Zuriyati Ulfa