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Kusumapradja, Rokiah
Universitas Esa Unggul
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Unggul Daycare Human Resource Business Planning Mohammad Munir; Tantri Yanuar Rahmat Syah; Samerdanta Pusaka; Rokiah Kusumapradja
Journal of Multidisciplinary Academic Vol 3, No 4 (2019): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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Abstract

The objective in this business planning Unggul Daycare is a child care agency for children in 3 to 6 years it means that the temporally subside a parenting role in caring and nursing children by providing the best service to meet customer demand for customer satisfaction. The basic analysis and operational thinking of daycare is performed using HR stages or HR model consisting of strategy, system, staffing, share value, structure, skill and style. Strategic location is needed to support daycare business, the observation location at Head Office PT. ASABRI (Persero), Jalan Mayjen Sutoyo No. 11, Cawang, East Jakarta.
Patient Identification Impact Towards Patient Safety Laurensia Brigitta Astinawati; Ratna Indrawati; Rokiah Kusumapradja; Endang Ruswanti
Journal of Multidisciplinary Academic Vol 5, No 4 (2021): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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Abstract

The big issue that was happened in X Hospital particularly in 2018 is mainly related to the patient’s status assessment and effective communication. It focuses on reporting critical laboratory value which can inhibit the follow-up of treatment and patient safety. This research aims to provide empirical evidence of patient identification effect and effective communication of patient safety through the quality of hospital services. A quantitative analytical method with a causality research design was used as the research method. The analysis unit is the inpatient unit in X hospital. In this study, the multinomial logistic analysis and multiple regression were used for data analysis. The results of this research showed that the patient’s identification and effective communication as well as the quality of hospital services were significantly affected to patient safety. In this study, we obtain the patient identification has positively affected and significant on patient safety and quality of hospital services. For the effective communication, which focuses on reporting critical laboratory value, does not affected patient safety and quality of hospital services. Quality of hospital services does not mediate patient safety cause patient’s identification, and effective communication influence directly on patient safety.
The Role of Quality Work of Life on Turnover Intention in Gading Pluit Hospital Kartika Lilisantosa; Rokiah Kusumapradja; Rina Anindita; Endang Ruswanti
Budapest International Research in Exact Sciences (BirEx) Journal Vol 3, No 4 (2021): Budapest International Research in Exact Sciences, October
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birex.v3i4.2645

Abstract

Turnover is a problem, often faced by an organization, including hospital organizations. High nurse turnover will disrupt hospital productivity, and increase hospital budgets to carry out recruitment, selection and training. Nurses might have the desire to move (Turnover Intention) which results in the nurse's decision to leave her job. Nurse turnover at Gading Pluit Hospital showed an increase from 9.3% (in 2019) to 15.5.0% (in 2020) with the largest percentage coming from inpatient nurses (86.7%). This study was conducted to identify the effect of Quality Work of Life (QWL), work stress, and organizational citizenship behavior (OCB) of inpatient nurses on turnover intention (TOI) at Gading Pluit Hospital. This research used mixed methods. Proof of the hypothesis using the causality method with SEM-PLS analysis then followed by qualitative method. The study was carried out from May to August 2021 using a saturated sample of 101 out of 107 nurses, followed by random inter-views with 5 nurses. The results showed that there was an influence of Quality of Work Life and Organizational Citizenship Behavior on Turnover Intention. OCB increased the effect of QWL in lowering TOI. Work stress with medium index has not affected OCB and TOI. Efforts to reduce Turnover Intention can be done by improving the Quality of Work Life and regulating the OCB behavior to in-crease a positive impact on nurses in carrying out their duties and functions. Interview results indicate the need to adjust the remuneration system, health insurance, and improve communication between management and nurses.
Pengaruh Pengetahuan, Sikap dan Motivasi Perawat Terhadap Pelaksanaan Keselamatan Pasien pada Unit Rawat Inap Rumah Sakit Umum Daerah Sekayu Nora Aminayanti; Rokiah Kusumapradja; Muhammad Arrozi
Jurnal Health Sains Vol. 2 No. 7 (2021): Jurnal Health Sains
Publisher : Syntax Corporation Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/jhs.v2i7.223

Abstract

Patient safety concerns within healthcare organizations have come to the attention of the world and the health world responded with great efforts to address the problem. The level of knowledge of health workers about Patient Safety, motivation and attitude are internal factors that are very influential. To be able to realize the application of patient safety in hospitals is strongly influenced by the role of human resources service providers. Human Resources has the largest population in hospitals compared to other personnel and has the longest time of direct contact with patients is nurses. Therefore, the researchers conducted this study with the aim to analyze the Influence of Knowledge, Attitudes and Motivation of Nurse Work on the Implementation of Patient Safety in Inpatient Installation of Sekayu Regional General Hospital on 105 nurses in hospitals using multiple linear regression analysis. Data collection techniques use primary data questionnaire using 5 scales or likert scales. The results of the study obtained: (1) knowledge, attitudes and motivations have a simultaneous effect on the implementation of patient safety; (2) knowledge has a significant effect on the implementation of patient safety and has a positive influence; (3) attitudes have a significant effect on the implementation of patient safety and have a positive influence; (4) motivation has no significant effect on the implementation of patient safety. Attitudes are variables that have the most influence on the implementation of patient safety. This indicates that nurse foster care needs to be given more attention to the implementation of patient safety in hospital Sekayu, while knowledge and motivation become supporting variables for the variable attitude of foster care nurses in carrying out patient safety efforts.
Theory Organizational Behaviour untuk Menganalisa Pengaruh Psychological Well-Being dan Job Attitude terhadap Perawat Klinis Ahmad Fauzi; Rina Anindita; Rokiah Kusumapradja
Jurnal Health Sains Vol. 2 No. 11 (2021): Jurnal Health Sains
Publisher : Syntax Corporation Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/jhs.v2i11.328

Abstract

Job Attitude nurses become the basis of the formation of good health services, one of the dimensions of job attitude is job satisfaction. Clear career development makes nurse job satisfaction good and has a loyalty impact on the hospital. Psychological well-being is the most important part of the nurse's Turn Over Intention process. The number of job demand nurses in daily activities causes job attitude nurses to be not good and nurses feel dissatisfied with high job demand. The goal is to analyze the effect of Job Demand and Career Development on The Job Attitude of Nurses In Class C Hospitals Through Psychological Well-being as an Intervening Variable. Research methods with an associative quantitative descriptive approach with cross-sectional research design. The data analysis technique used is path analysis and uses 63 nurses as a saturated sample of research. The result is the Effect of Job Demand and Career Development on Nurse Job Attitude Through Psychological Well-being as an Intervening Variable. Broadly speaking there is the Influence of Job Demand and Career Development on Job Attitude Through Psychological Well-being in Class C Hospital Tangerang City. Management must make a Determination of Work load of each nursing unit in the Hospital so that it can create a good assignment, plan the nurse's career development work program and make a corner of complaints so that every problem can be resolved properly. Further research needs to develop with a larger sample and add independent variables to be more widespread in the discussion
Preferensi Pasien sebagai Media Menuju Loyalitas, Dampak Dari Implementasi Relationship Marketing Vitasya Nusantari; Wekadigunawan Wekadigunawan; Rokiah Kusumapradja
Jurnal Health Sains Vol. 2 No. 12 (2021): Jurnal Health Sains
Publisher : Syntax Corporation Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/jhs.v2i12.369

Abstract

Patient loyalty is the hope of all health care providers especially hospitals. This certainly must begin with the differentiation strategy of the hospital so that the patient's tendency arises to choose and always reuse the hospital of their choices. This study aims to analyze the relationship between Relationship Marketing, patient preferences for the choice of treatment and its relationship with the formation of loyalty thereafter. With the background of this research is to determine the tendency of patients in choosing a place of treatment with marketing strategies implemented by hospital management in the form of a more personal approach that focuses on the needs and care for patients with the hope of making patients loyal to the hospital. The study was conducted in 2019, at Hospital X in DKI Jakarta Province, located on Jalan Salemba Tengah, Kec. Senen, Jakarta Pusat. The population in this study was adult patients confined to general outpatients at X Hospital at a certain time, using a purposive sampling method. The number of samples using the Slovin formula were 245 respondents. This study uses the Structural Equation Model (SEM) method with the statistical program SmartPLS version 3.0. By proposing 4 hypotheses and with the results all hypotheses are accepted. The results of this study indicate that patient preferences are proven to mediate the relationship between relationship marketing and patient loyalty at Hospital X with management implications that the tendency of patients to choose hospitals is because of the flexibility of patients to provide input, suggestions for the progress of Hospital X, so that patients feel care and respect and this makes the patient remain loyal to continue to choose Hospital X as a place for treatments
Pengaruh Peran Kepala Unit dan Beban Kerja terhadap Budaya Keselamatan Pasien Melalui Implementasi Handover Perawat-Farmasi Aini Nadhifah; Rokiah Kusumapradja; Nofierni Nofierni
Jurnal Health Sains Vol. 3 No. 1 (2022): Jurnal Health Sains
Publisher : Syntax Corporation Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/jhs.v3i1.391

Abstract

The application of patient safety culture is one of the hospital's efforts in keeping patients from experiencing unexpected events. This study uses a quantitative approach with a causal design research design using a variant-based VB-SEM, PLS (Partial Least Square), aimed at analyzing influences that can improve the cultural values of patient safety in hospitals. The study used a saturated sample of 77 people (room nurse staff and pharmacy). The results of this study showed that there was a positive influence on the role of the head of the unit on the culture of patient safety, the negative influence of workload on patient safety culture, the positive influence of the implementation of nurse-pharmacy handovers on patient safety culture, the positive influence of the role of the head of the unit on the implementation of nurse-pharmacy handovers.positive influence of the role of the head of the unit on the patient safety culture through the implementation of nurse-pharmacy handover as an intervening variable, where the results of tstatistic>ttabel and probability (pvalue) measurements 0,000<0.05, and there is no negative influence of workload on the implementation of nurse-pharmacy handovers, and there is no negative influence of workload on patient safety culture through the implementation of nurse-pharmacy handovers as intervening variables where results are  tstatistics<ttabel and probability (pvalue) >0.05. Based on the results of the study, the implications in this study show the influence of the role of the head of the unit on the culture of patient safety through the implementation of handovers as planners, organizing, military, directing and supervision in the implementation of effective and efficient handovers to improve patient safety in hospitals
Pengaruh Motivasi dan Imbalan terhadap Kepatuhan Pengisian Rekam Medis M. Tryanza Maulana; Rokiah Kusumapradja; Andry Andry
Jurnal Health Sains Vol. 3 No. 1 (2022): Jurnal Health Sains
Publisher : Syntax Corporation Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/jhs.v3i1.393

Abstract

Minimum Service Standard (SPM), the hospital in which there is information about the standard of hospital medical record service is the completeness of filling medical records 24 hours after completion of service and completeness of informed consent after obtaining clear information has a standard of 100%. This study aims to analyze the influence of understanding about medical records, attitudes, motivations, rewards and work design to the compliance of doctors in filling medical records at Insan Permata Hospital. This study uses a quantitative approach with a research sample of 30 respondents. Data analysis testing using binary logistic regression. The results of the research obtained there is the influence (simultaneous) understanding, motivation, attitude, rewards, and design of the doctor's work to the compliance of medical record filling. Partially there is an influence of motivation and rewards to the doctor's compliance in the filling of medical records. The variable that most affects compliance is motivation and is followed by rewards. It is recommended that IP Hospitals can provide training on medical records for doctors or nurses
Analisis Pengaruh Rekam Medis Elektronik Berdasarkan Teori TAM Firmansye Ika Panggulu; Rokiah Kusumapradja; Lily Widjaja
Jurnal Health Sains Vol. 3 No. 2 (2022): Jurnal Health Sains
Publisher : Syntax Corporation Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/jhs.v3i2.429

Abstract

Electronic medical records are computerized health information systems that provide detailed records of patient demographic data, medical history, allergies, and history of laboratory examination results and some of which are also equipped with decision support systems. The purpose of the study was to analyze the influence of organizational contextual factors, attitudes and social influences simultaneously and respectively on the application of electronic medical records. Method: The model used to test the acceptance of technology is the Technology Acceptance Model (TAM). This study uses a quantitative approach with explanatorical causality research design with a sample of 65 with individual analysis units. Tenik data retrieval with questionnaires and tested with path analysis. Results: Based on the results of the above research can be summarized that the findings in this study are in line with TAM theory with variables of contextual factors of organization, attitudes and social influences affect the perception of benefits and perception of ease in electronic medical records both individually and simultaneously. In addition, contextual factors of the organization affect social influence but attitudes do not affect social influence. Implication: This research assists hospital management in developing this electronic medical record system to be easier to use by creating a network of systems that can be accessed on mobile phones by the PPA even if they are not in the hospital. recognize the importance of management support and training in the application of electronic medical records
Pengaruh Kualitas Pelayanan dan Kepuasan Pasien Non JKN Terhadap Kinerja Rumah Sakit Melalui Loyalitas Pasien Daniel Novian Dharma Setia Budi; Rokiah Kusumapradja
Jurnal Health Sains Vol. 3 No. 4 (2022): Jurnal Health Sains
Publisher : Syntax Corporation Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/jhs.v3i4.464

Abstract

Hospitals as a complex organization have experienced challenges in the era of the Universal Health Coverage since 2014. Quality of service, patient satisfaction and patient loyalty are factors that support hospital performance. The study was  to see the impact of non UHC health service and patient satisfaction on hospital performance through the level of patient loyalty. The study was at Imanuel Way Halim Hospital Bandar Lampung in September and October 2019 with 178 respondents consisting of non UHC patients. This study uses the Structural Equation Model (SEM) to analyze the pattern of variable relationships. The independent variable is service quality and patient satisfaction, intervening variable is patient loyalty, and the dependent variable is hospital performance. The results showed that customer of Imanuel Way Halim Hospital had good fanatism. The hospital financial performance was good, and respondents rated the quality of hospital services as good, so that they were satisfied and loyal to the hospital. Patient loyalty is determined not only by the quality of service. These three factors (service quality, patient satisfaction and patient loyalty) influence the performance of the hospital.
Co-Authors ., Astina A. Stefanus Andi Pranata Abdul Kadir Agusdini Banun Saptaningsih Ahmad Fauzi Aida, Mus Aini Nadhifah Akram Hamzah, Muhammad Alice Cynthia Dewi Al’adli, Aqdam Fauqo Amalia, Siti Nur Anang Suryana Anas, Aswar Andri J. Girsang Andry Andry Andry Andry ANDRY, ANDRY Aprianes Wijaya Arif Rahman Hakim Arrozi Arrozi Arrozi, Muhammad Fachrudin Artha Manurung, Derty Ully Assyifa Azizah Fernendes Athika Rodhya Ayu Larasati Azis, Awalia Bayu Martanto Adji, Bayu Martanto Boby Krismanto Pello Cahyana, Misan Cahyarini, Cahyarini Candra Saputra Chandra Megah Channesya Meilinsye Sampetoding Cholifihani, Muhammad CSP Wekadigunawan Dalle, Muhammad Basri Daniel Novian Dharma Setia Budi Deasy Nurindah Sari Defi Cynthia Dewi Denny Khusen Desy Trisnawati Dewi Kuraesin Dewi Oktaviani, Dewi Dharmawan, Hery Dian Gema Rizkia Dian Gema Rizkia Duta Liana Dwi Purnomo Dwi Yanti Elok Palupi Dwi Zulfita Dwinijanti, Lenny Edward Marpaung, Yohan Elvina. R. M Endang Ruswanti Entin Kartikasari Erry Yudhya Mulyani Fanya Fanya Febrian Tan Jaya Febriansyah Febriansyah Fera, Yuliana Feri Dian Sanubari Ferry Victor Firmansye Ika Panggulu Fitria Sarnita Fransisca Fransisca Fresley Hutapea Frizky Ramadhan Girsang, Andri J. Gracesia kwannandar H. Abdul Kadir Harahap, Sabasdin Harizan, Harizan Hasyim Hasyim Ahmad Hasyim Hasyim Hasyim Hasyim hasyim, hasyim HENDRA GUNAWAN B11211055 Henry Andrean Herlina Herlina Herwanto Herwanto Hilmy, M. Reza Hilmy, Mohammad Reza Hutapea, Fresley I Ketut Suada Idrus Jus&#039;at Idrus Jus'at Idrus Jus'at Idrus Jus’at Indawati, Laela Indriaty, Julia Intan Silviana Intan Silviana Mustikawati Irdan Irma Kartiani Irma Suryani Irwan Kusnanda Ismanto, Reno Jack Steven Saripantung Jenmi Silaen Johanes Johanes, Johanes Jus'at, Idrus Jusad, Idrus Jusat, Idrus JUS’AT, IDRUS Kartika Lilisantosa Karyanah, Yayah Kemala Rita Ketut Yuliani Wijaya Kharisma Berlian Sjukri Kurniasih Kurniasih Kurniasih Kurniasih Laelani, Sofi Nur Eka April Laurensia Brigitta Astinawati Lenny Dwinijanti Lia Winarti Lily Widjaya Lucki Lucki M Reza Hilm M. Reza Hilmy M. Tryanza Maulana Ma’ruf, Ma’ruf Marcia Marcia, Marcia Meilyana Maria Isabela Kwary Melissa Melissa MF. Arrozi Adhikara Mintarsi Mintarsi Mintarsi, Mintarsi Misan Cahyana Mohamad Reza Hilmy Mohammad Mukhayadi, Mohammad Mohammad Munir Muhammad Arrozi Muhammad Fachruddin Arrozi Mulyanah Mulyanah Mulyanah, Mulyanah Mulyati Mulyati Mulyati Mulyati Munawar Munawar Mus Aida Mustikawati, Intan Silviana Namira Azzahra Natsir Nugroho Ningsi, Fitri Nofierni, Nofierni Noorsidi Aizuddin Bin Mat Noor Nora Aminayanti Nova Tri Handriyanto Nuraeni, Neli NURBANI, LISA Nurdianah, Nurdianah Nursiah Nursiah Nusrat, Mavika Tarika Oscar, Rinaldi Paramina, Quintina Pathiussina, Rimba Trishuta Pratiwiningsih, Amanda Purba, Elida Junita Putri Sari Sumarty Meliala R. M, Elvina. Rachmad Tyas Dwinata Rahmadina, Rahmadina Ramli Ramli Rasipin Rasipin RATNA INDRAWATI Rian Adi Pamungkas Rian Adi Pamungkas Rian Adi Pamungkas Rian Adi Pamungkas Rina Anindita Rina Mutiara Rina Mutiara Rizkaully Permatasari Fitrianingsih Rizkia, Dian Gema Roro Kusnabilla Erfa Rosa, Hanifah Salma Roveny Roveny Ruga, Forestriano Bayu Putra Rusdiana, Ima Ruth Novia Elnasanti Sabarudin Sabarudin Sabasdin Harahap Samerdanta Pusaka Samerdanta Pusaka sandra dewi Sandra dewi Sandra Dewi Sekar Asmara Jayaning Diah Setiawan, Eka Shella Vina Putri Silviana Mustikawati, Intan Sirait, Anton MJ Siska Nerita Siswanto Sofia Tresia Sri kurnia wati Suriviana Suriviana SURYANTI, DESTI IKA Susanti Sugianto Susilawati Susilawati Tantri Yanuar Rahmat Syah Tengker, Ruth Faleria Titta Gusni Salim Tjipto Rini Tobias Reinaldo Toti Tresia, Sofia Triani, Neks Ulfa, Zuriyati Utianty, Premia Veimina Surya Veithzal Rivai Zainal Venera, Gaby Victor Livinus Victor Livinus, Victor Vitasya Nusantari Vivi Silvia Wahidi, Kemala Rita Wahyudyasa, Putu Tara Judica Wahyuni Dian Wahyuni Dian Purwati Wahyuni Dian Purwati Waliyudin Waliyudin Wardani, Isma Prasetya Wekadigunawan Wekadigunawan Wekadigunawan Wicaksana, Harits Hijrah Widjaja, Lily Wijaya, Aprianes Windy Ratu Dewi Yahya Rachmana Hidayat YANTI, APRILIA RINA Yanuar Ramadhan Yosritzal, Yosritzal Yuni Asmi Zahratul Idami Zainuddin, Zainuddin Zuriyati Ulfa