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Analysis of Pharmacists' Knowledge Level on Drug Management with The Availability of Medicine in Community Health Centers in Padang City Juwita, Dian Ayu; Nasif, Hansen; Viviani, Ivana Regita
JSFK (Jurnal Sains Farmasi & Klinis) Vol 10 No 3 (2023): J Sains Farm Klin 10(3), Desember 2023
Publisher : Fakultas Farmasi Universitas Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25077/jsfk.10.3.307-313.2023

Abstract

The availability of medicine is one of the factors that can be employed to assess the quality of community health centers and determine customer satisfaction. Pharmacists require a strong foundation in drug management knowledge to ensure the medicine availability. Proficient drug management can enhance the rational use of medications, promote rational prescription practices, and improve drug utilization efficiency. This research aims to ascertain the pharmacist's knowledge level and the availability of medicine while also exploring any potential correlations between pharmacist knowledge and medicine availability. This research adopts a non-experimental study design with cross-sectional data collection. The research sample was selected using purposive sampling techniques, employing a questionnaire to assess pharmacist knowledge levels, as well as Drug Usage Reports and Drug Request Sheets (LPLPO) to evaluate the availability of medicine levels. Data analysis involved the Chi-Square test and Spearman Rank test. The study results indicated that the majority of pharmacists possessed a high level of knowledge (73.7%), while most community health centers have a moderate level of medicine availability (73.7%). The Spearman Rank test revealed no significant correlation between pharmacist knowledge levels and the availability of medicine.
Patient Satisfaction with Pharmaceutical Services at a Hospital Outpatient Pharmacy in West Sumatra, Indonesia Juwita, Dian Ayu; Desri, Nurul Qalbi; Permatasari, Dita
JURNAL FARMASI DAN ILMU KEFARMASIAN INDONESIA Vol. 10 No. 3 (2023): JURNAL FARMASI DAN ILMU KEFARMASIAN INDONESIA
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jfiki.v10i32023.324-330

Abstract

Background: Patient satisfaction stands as a metric for evaluating the quality of pharmaceutical services. The presence of community requests for high-quality pharmaceutical services has driven pharmacy personnel to enhance these services, aiming to establish patient satisfaction. Objective: The objective of this research is to assess the degree of patient satisfaction with pharmaceutical services in the outpatient pharmacy and to explore how this satisfaction is linked to the patients' sociodemographics. Methods: Conducted at Padang Panjang Hospital's Outpatient Pharmacy in West Sumatra, Indonesia, this descriptive research employed a questionnaire administered directly to patients. The method used involves a questionnaire consisting of 20 questions divided into two dimensions: Friendly Explanation (containing 11 questions) and Managing Therapy (containing nine questions). The questionnaire's validity (r > 0.632) and reliability (0.97). Data analysis was performed utilizing the Likert scale. Results: There were a total of respondents in this study (365 patients). Most of them (64.4%) were female, in the pre-elderly age group (45.2%), had completed high school (41.1%), and were housewives (31.8%). In general, the level of patient satisfaction is categorized as satisfied, with an average score of 3.49. Specifically, the "Friendly Explanation" got a score of 3.69, and the "Management of Therapy" got a score of 3.25. The study indicated notable statistical disparities in patient satisfaction levels based on age, education, and occupation (p<0.05), but gender did not have a significant impact (p>0.05). Conclusion: In summation, the study found that patients were satisfied with the pharmaceutical services at Padang Panjang Hospital's Outpatient Pharmacy.
Peningkatan Pengetahuan dan Status Kesehatan Masyarakat melalui Edukasi Penggunaan Obat dan Pemeriksaan Kesehatan di Kota Padang Panjang: Health Screening and Medication-Use Education to Improve Community Health Awareness in Padang Panjang Permatasari, Dita; Hanifa, Dini; Juwita, Dian Ayu; Syofyan; Angelica, Sundari Anisa; Pratiwi, Rasika Indri; Putri, Wiwing Nadia
BULETIN ILMIAH NAGARI MEMBANGUN Vol. 8 No. 4 (2025)
Publisher : LPPM (Institute for Research and Community Services) Universitas Andalas Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25077/bina.v8i4.834

Abstract

Low public awareness of routine health monitoring and knowledge of proper medication use remains a significant problem, leading to increased adverse drug reactions and a decline in health status. Furthermore, a lack of health literacy and high self-medication practices also increase the risk of inappropriate medication use. To address this need, this activity combines health screening and medication education as an integrative approach to improving public health awareness and drug literacy. This study used a quasi-experimental one-group pre-posttest design and was conducted on 24 October 2025, at SDN 07 Ganting, East Padang Panjang, involving 34 participants. Activities included blood pressure, glucose, cholesterol, and uric acid screenings; medical consultations; and medication education and counseling. The majority of participants were women (80%), with a dominant age range of 41–59 years (50%). Mean blood pressure was 129.1 ± 25.0/86.26 ± 13.60 mmHg, glucose 132.41 ± 74.5 mg/dL, cholesterol 214.7 ± 33.8 mg/dL, and uric acid 5.6 ± 1.8 mg/dL, indicating the presence of risk factors requiring monitoring. Knowledge levels were in the good category at both pre-test (90%) and post-test (93.3%), with no significant difference (p = 0.541). This activity contributed to strengthening drug literacy through direct education linked to screening findings, enabling participants to understand their personal health risks. This integrated screening-education approach shows potential as a more effective community intervention model in increasing public knowledge and awareness of health and the safe use of drugs.