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All Journal IJCCS (Indonesian Journal of Computing and Cybernetics Systems) JUSIFO : Jurnal Sistem Informasi Sistemasi: Jurnal Sistem Informasi Seminar Nasional Teknologi Informasi Komunikasi dan Industri INOVTEK Polbeng - Seri Informatika Jurnal Sisfokom (Sistem Informasi dan Komputer) Jurnal Teknologi Sistem Informasi dan Aplikasi J-SAKTI (Jurnal Sains Komputer dan Informatika) Jurnal Sistem Cerdas JIPI (Jurnal Ilmiah Penelitian dan Pembelajaran Informatika) JOISIE (Journal Of Information Systems And Informatics Engineering) Building of Informatics, Technology and Science Jurnal Sistem informasi dan informatika (SIMIKA) JOURNAL OF INFORMATION SYSTEM RESEARCH (JOSH) Community Development Journal: Jurnal Pengabdian Masyarakat Jurnal Teknik Informatika (JUTIF) Jurnal Pendidikan dan Teknologi Indonesia J-SAKTI (Jurnal Sains Komputer dan Informatika) Journal of Informatics, Electrical and Electronics Engineering Kesatria : Jurnal Penerapan Sistem Informasi (Komputer dan Manajemen) Journal of Language and Literature Education (JoLaLE) The Indonesian Journal of Computer Science Edelweiss : Journal of Innovation in Educational Research Scientific Journal of Informatics
Eki Saputra
Jurusan Sistem Informasi Fakultas Sains dan Teknologi Universitas Islam Negeri Sultan Syarif Kasim Riau
Aerospace Engineering Humanities Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Mathematics Public Health Other

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Journal : JUSIFO : Jurnal Sistem Informasi

 1 
Comparative Analysis of Naïve Bayes Classifier and Support Vector Machine for Multilingual Sentiment Analysis: Insights from Genshin Impact User Reviews Aprinastya, Rachell; Jazman, Muhammad; Syaifullah, Syaifullah; Rahmawita, Medyantiwi; Siregar, Syafril; Saputra, Eki
JUSIFO : Jurnal Sistem Informasi Vol 10 No 2 (2024): JUSIFO (Jurnal Sistem Informasi) | December 2024
Publisher : Program Studi Sistem Informasi, Fakultas Sains dan Teknologi, Universitas Islam Negeri Raden Fatah Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19109/jusifo.v10i2.24876

Abstract

This study evaluates the performance of Support Vector Machine (SVM) and Naïve Bayes Classifier (NBC) algorithms in analyzing user sentiments regarding the popular online game Genshin Impact. The dataset comprises reviews sourced from the Google Play Store and App Store in both Indonesian and English, reflecting linguistic diversity. Preprocessing techniques such as tokenization, stemming, and Term Frequency-Inverse Document Frequency (TF-IDF) were employed to enhance data quality. Sentiments were classified as positive, neutral, or negative using TextBlob-assisted processes. Results demonstrate that NBC outperformed SVM across all metrics, with an average accuracy of 71% compared to 63%. Notably, sentiment analysis on English datasets consistently achieved higher accuracy than on Indonesian datasets, emphasizing the challenges posed by the linguistic complexity of Indonesian. This research underscores the critical role of language-specific adaptations in improving machine learning algorithms for multilingual sentiment analysis. The findings provide actionable insights for optimizing user engagement through enhanced game feedback mechanisms.
Co-Authors Ade Kusuma, Muhammad Wira Afilla, Dini Ahsyar, T. Khairil Ahsyar, Tengku Khairil Ahsyar, Tengku Kharil Alfitra, Domi Alriwanda, A Amin, M. Nur Andrean, Fizal Okta Angraini Angraini Angraini, Ria Anmi, Fauzi Hidayatul Anofrizen Anofrizen Ansyari, Muhammad Fadli Aprinastya, Rachell Arif Marsal Asyraf, Fajri Muhammad Aulia, Rian Ayulya, Agisti Mutiara Butar, Fajar Rido Butar Daulay, Suandi Dermawan, Tri Fadillah, Muhammad Rezky Fahlepi, Ridho Fahrianda, Olpis Fandi, Ridho Arif Fariha, Umi Febi Nur Salisah Febi Nur Salisah, Febi Nur Fikri, Nidhal Hamzah, M. Luthfi Hamzah, Muhammad Lutfhi Hamzah, Muhammad Lutfi Hamzah, Muhammad Luthfi Hendri, Desvita Herliza, Herliza Indah Lestari, Indah Inggih Permana Intan, Sri Jazman, Muhammad Luthfi Hamzah, Muhammad M Afdal M Yogi M. Afdal M. Afdal, M. Afdal Mawaddah, Zuriatul MaySarah, M Megawati Megawati - Megawati, M Mona Fronita, Mona Muhammad Lutfi Hamzah Muttakin, Fitriani Nafiz, Mohammad Fadhil Hardiansyah Nanda Nazira Nasrul, Ilham Naufal Fikri, R. Adlian Nazaf, Latiful Ningrum, Meriana Prihati Pangestu, M Yoga Permana, Jeki Harya Prananda, Yaldri Oktra Putera, Thariq Pratama Raditya, Muhammad Zacky Rahmawita, Medyantiwi Ramadani, Ela Ramadhan, Rifky Rice Novita Rozanda, Nesdi Evrilyan Rozanda, Nesdi Evrylian Saputra, Dwi Ando Sari, Cahya Metta Sherly Rahayu Sinarman Jaya Siregar, Muslim Putra Perdana Siregar, Syafril Siti Monalisa Solehan Syafi'i, Azis Syaifullah Syaifullah Syaifullah Syakirin, Fakhrusy Tasia, Ena Windu, Amira Wulan, Damar Yanti, Rahma Zacky, M. Zarnelly Zarnelly