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Improving zakat management with QRIS: A system thinking approach to boost financial literacy and inclusion Sarasi, Vita; Nugraha, Denny Sidharta; Fadillah, Afrizal; Aulia, Sulthonul; Farras, Joval Ifghaniyafi; Fahri Setiono, Muhammad
Journal of Islamic Economics Lariba Vol. 11 No. 1 (2025)
Publisher : Universitas Islam Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20885/jielariba.vol11.iss1.art13

Abstract

IntroductionZakat management in Indonesia faces operational inefficiencies, low digital adoption, and limited financial inclusion, especially in underserved areas. The introduction of QRIS (Quick Response Code Indonesian Standard) as a digital payment system presents an opportunity to improve zakat collection, transparency, and accessibility. However, systemic barriers such as low zakat literacy, limited trust, infrastructure gaps, and regulatory challenges hinder optimal adoption. ObjectivesThis study aims to analyze the systemic factors influencing QRIS adoption in zakat management. It investigates how variables such as zakat literacy, digital literacy, user trust, infrastructure, and policies interact to affect digital zakat ecosystems in Indonesia.MethodThe research employs a System Thinking approach, utilizing qualitative methods including expert interviews, document analysis, and literature triangulation. A Causal Loop Diagram (CLD) is developed to map feedback loops among macro, micro, interface, and policy-level factors, enabling identification of leverage points for strategic interventions.ResultsFindings reveal that increasing zakat and digital literacy significantly enhances user trust and QRIS adoption, forming a reinforcing feedback loop. However, high transaction costs and inadequate infrastructure create balancing loops that impede adoption. Comparative insights from Malaysia, Pakistan, and Gulf countries support the importance of Shariah compliance and regulatory clarity in building trust.ImplicationsThis study highlights the need for integrated strategies combining financial and digital literacy programs, regulatory reforms, and infrastructure investments to promote equitable and sustainable digital zakat systems in Indonesia. It offers actionable insights for policymakers, Islamic financial institutions, and zakat organizations. Originality/NoveltyThis study contributes to the limited literature on digital zakat management by applying a System Thinking approach—an analytical method rarely used in Islamic finance. Using a Causal Loop Diagram (CLD), it visualizes dynamic interconnections and feedback loops between trust, cost, infrastructure, and Shariah legitimacy. This feedback-based framework offers a more holistic view than conventional linear models such as TAM or UTAUT, providing practical insights for improving Sharia-compliant financial inclusion.
Pengaruh Promosi, Pengetahuan Produk, dan Kepercayaan terhadap Minat Pembelian Polis Asuransi Syariah pada Masyarakat Muslim Kota Bandung Dhimas Bramantyo Panji Pangarso; Vita Sarasi
Jurnal Inovasi Ekonomi Syariah dan Akuntansi Vol. 2 No. 4 (2025): Juli: Jurnal Inovasi Ekonomi Syariah dan Akuntansi
Publisher : Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jiesa.v2i4.1183

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Despite the country’s muslim-majority population, the penetration of Islamic insurance in Indonesia remains relatively low. One of the main challenges lies in the limited financial literacy and lack of public trust toward Islamic insurance products. As part of West Java Province, the city of Bandung has one of the largest Muslim populations in Indonesia, characterized by a high level of awareness toward halal products. This study aims to analyze the influence of promotion, product knowledge, and trust on the purchase intention of Islamic insurance policies among the muslim community in Bandung. A quantitative approach was employed using a survey method involving 141 respondents, with data analyzed through Structural Equation Modeling (SEM) using SmartPLS 3.2.9. The results indicate that promotion, product knowledge, and trust each have a positive and significant effect on the intention to purchase Islamic insurance policies. These findings highlight the importance of informative promotional strategies, improved literacy in Islamic insurance, and the need to strengthen public trust toward Islamic financial institutions. This research is expected to serve as a reference for Islamic insurance providers in developing effective and sustainable marketing strategies.
Pengaruh Budaya Organisasi, Kepuasan Kerja, dan Komitmen Organisasi terhadap Organizational Citizenship Behavior pada Karyawan Rumah Amal Salman I’Shmah Zakiyyatun Nisa; Vita Sarasi
Journal of Islamic Economics and Finance Vol. 3 No. 2 (2025): Mei: Journal of Islamic Economics and Finance
Publisher : STIKes Ibnu Sina Ajibarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59841/jureksi.v3i2.2690

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The purpose of this study is to determine the effect of organizational culture, job satisfaction, and organizational commitment on Organizational Citizenship Behavior of the management in Rumah Amal Salman. Data were obtained through a quantitative survei of 32 administrators of Rumah Amal Salman. Data analysis was conducted using the Partial Least Squares Structural Equation Modeling (PLS-SEM) method to test the relationship between independent and dependent variables. The results of this study illustrate that organizational culture and organizational commitment have a significant effect on Organizational Citizenship Behavior. However, job satisfaction does not significantly affect Organizational Citizenship Behavior. The implications of the study emphasize the need for management to improve sistem evaluation, career development, and internal communication to ensure sustainable job satisfaction, while maintaining a collaborative culture and organizational commitment to encourage OCB behavior that supports performance sustainability in Islamic philanthropy.
System Thinking Approach to Fish Export Determinants in the Sustainable Blue Economy Sarasi, Vita; Yulianti, Dina; Saefulhadjar, Deny; Abdurahman, Oman; Aswandari, Desi
International Journal of Entrepreneurship and Sustainability Studies Vol. 5 No. 1 (2025): July Volume
Publisher : Research Synergy Foundation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31098/ijeass.v5i1.3044

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Wakatobi holds considerable potential in the sustainable blue economy, particularly in the fisheries sector. However, only 6.4% of its annual capture fisheries potential has been utilized, despite recent export milestones. This study employed a qualitative methodology using a systems thinking approach to explore the key determinants influencing fish exports in Wakatobi. Data were collected through in-depth interviews, focus group discussions, and secondary sources, and were analyzed using causal loop diagrams (CLD) to map systemic interactions and identify leverage points. The findings revealed that outdated port infrastructure, insufficient cold storage, limited transportation access, and inadequate post-harvest handling were the main barriers to export readiness. Additionally, gaps in policy coordination and fisher training contributed to poor fish quality and limited market access. The study concluded that addressing these interconnected issues through integrated policies, investment in cold chain infrastructure, and capacity-building initiatives is critical for improving the competitiveness of Wakatobi’s fishery exports. This research offers a systemic perspective for designing sustainable interventions that align economic growth with ecological preservation.
PENGEMBANGAN EKONOMI KREATIF BERBASIS TEPUNG MOCAF DI SINDANGSUKA, GARUT UNTUK KETAHANAN PANGAN DAN PENGURANGAN STUNTING Sarasi, Vita; Yulianti, Dina; Saefulhadjar, Deny
Kumawula: Jurnal Pengabdian Kepada Masyarakat Vol 8, No 2 (2025): Kumawula: Jurnal Pengabdian Kepada Masyarakat
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/kumawula.v8i2.58392

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The phenomenon of increasing wheat flour consumption in Indonesia has led to a high dependency on imports, which negatively impacts the country’s foreign exchange reserves. To address this challenge, utilizing local food sources has become an essential solution, one of which is developing mocaf (modified cassava flour) as a substitute for wheat flour. Mocaf, made from cassava rich in carbohydrates and nutrients, has significant potential to strengthen food security, reduce stunting, and support creative economies based on local resources. The Community Service Program (PPM) in Sindangsuka Village, Cibatu, Garut, conducted from July 1 to 31, 2024, involved 18 Universitas Padjadjaran (Unpad) students from various disciplines. This program focused on socialization and training in mocaf processing, while also introducing its benefits as a local food source that can enhance the local economy and support child growth. Activities included live demonstrations, production skills training, and assistance in mocaf product marketing. The program results showed an increase in community awareness and skills in mocaf production, followed by small business initiatives to locally market the products. The long-term impacts expected from this program include stronger food security, improved child health, and the development of a local economy based on mocaf products. Further research is recommended to evaluate the effectiveness of mocaf in stunting reduction efforts through clinical trials and to explore market development for mocaf at the national level.Fenomena meningkatnya konsumsi tepung terigu di Indonesia menimbulkan ketergantungan tinggi pada impor, yang berdampak negatif terhadap devisa negara. Untuk menghadapi tantangan ini, pemanfaatan sumber pangan lokal menjadi solusi penting, salah satunya dengan mengembangkan tepung mocaf (modified cassava flour) sebagai pengganti tepung terigu. Mocaf, yang terbuat dari singkong kaya karbohidrat dan nutrisi, memiliki potensi besar untuk memperkuat ketahanan pangan, mengurangi stunting, dan mendukung ekonomi kreatif berbasis sumber daya lokal. Program Pengabdian Masyarakat (PPM) di Desa Sindangsuka, Cibatu, Garut, yang dilakukan pada tanggal 1 hingga 31 Juli 2024, di mana pesertanya terdiri dari 18 orang mahasiswa Unpad dari berbagai jurusan. Program ini berfokus pada sosialisasi dan pelatihan pengolahan tepung mocaf sekaligus memperkenalkan manfaatnya sebagai bahan pangan lokal yang dapat meningkatkan ekonomi masyarakat dan mendukung tumbuh kembang balita. Kegiatan ini melibatkan demonstrasi langsung, pelatihan keterampilan produksi, serta pendampingan dalam pemasaran produk mocaf. Hasil program menunjukkan peningkatan kesadaran dan keterampilan masyarakat dalam memproduksi mocaf, yang diikuti oleh inisiatif pengembangan usaha kecil untuk memasarkan produk tersebut secara lokal. Dampak jangka panjang yang diharapkan dari program ini mencakup ketahanan pangan yang lebih kuat, kesehatan balita yang lebih baik, dan berkembangnya ekonomi lokal berbasis produk mocaf. Penelitian lanjutan disarankan untuk mengevaluasi efektivitas mocaf dalam upaya pengurangan stunting melalui uji klinis serta pengembangan pasar mocaf di tingkat nasional.
Mocaf Flour for Food Security, Stunting Alleviation, and Creative Economy: ASystem Thinking Approach Sarasi, Vita; Yulianti, Dina; Saefulhadjar, Deny
Jurnal Pengelolaan Sumberdaya Alam dan Lingkungan (Journal of Natural Resources and Environmental Management) Vol 15 No 5 (2025): Jurnal Pengelolaan Sumberdaya Alam dan Lingkungan (JPSL)
Publisher : Pusat Penelitian Lingkungan Hidup, IPB (PPLH-IPB) dan Program Studi Pengelolaan Sumberdaya Alam dan Lingkungan, IPB (PS. PSL, SPs. IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/jpsl.15.5.821

Abstract

The rising dependence on imported wheat flour in Indonesia highlights the need for local alternatives such as Mocaf (modified cassava flour). This study explores the potential of Mocaf production in Sindangsuka Village, Garut, to strengthen food security, reduce childhood stunting, and promote the creative economy. A systems thinking approach was employed using a Causal LoopDiagram (CLD) to map and analyze the dynamic interconnections among these three domains. Data was gathered through literature review, focus group discussions (FGDs), and interviews with key local stakeholders. InsightMaker software was used to construct and simulate the CLD. The model identified reinforcing loops showing how increased Mocaf production improves local food access, supports child nutrition, and enhances household income through Mocaf-based enterprises. Triangulated validation confirmed key causal pathways linking innovation, nutrition programs, and creative economic activity. Policy leverage points include supporting agroecological practices, promoting maternal education, and expanding market access. Findings suggest that Mocafproduction can simultaneously address public health and economic development goals. By integrating Mocaf into school feeding and micro-enterprise programs, communities can reduce stunting and boost income. The updated CLD also highlights potential risks such as market saturation and environmental degradation, underscoring the need for adaptive policies. This study contributes a validated systems model for rural development, offering practical insights for policymakers. It underscores that food system resilience requires coordinated strategies that address interconnected challenges across nutrition, agriculture, and livelihoods.
Sustainable investment feasibility and optimization strategies for PLTSA Benowo: A system thinking approach Putra, Iqbal Maulana Anggara; Sarasi, Vita
Jurnal Ekonomi dan Bisnis Vol. 28 No. 2 (2025)
Publisher : Fakultas Ekonomika dan Bisnis Universitas Kristen Satya Wacana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24914/jeb.v28i2.15076

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This study aims to analyze the sustainability of investments and operational optimization strategies for the Benowo Waste-to-Energy Power Plant (PLTSa) in Surabaya using a System Thinking approach through Causal Loop Diagram (CLD) and Cost-Benefit Analysis (CBA). Data were obtained through a mixed-methods approach, combining semi-structured interviews with PT Sumber Organik, the Surabaya Environmental Agency, PT PLN, the National Energy Council, and academic experts in finance, health, waste management, and system thinking. Secondary data, including waste processing capacity, electricity output, tipping fee and electricity sales revenue, and operational costs, were collected from official reports, academic publications, Bappenas, the Ministry of Environment and Forestry, Surabaya Population Agency, and Kominfo Jatim, covering the period 2015–2023 with projections up to 2032. The CLD highlights dynamic interactions among waste quality, public participation, technological efficiency, policy support, and environmental impacts. Financial analysis indicates that PLTSa Benowo is economically feasible, with a Benefit-Cost Ratio (BCR) of 2.58 at design capacity and 1.81 at effective capacity, and a Return on Investment (ROI) of 157.55% and 81.47%, respectively. Sensitivity analysis shows that increases in operational costs and the removal of tipping fees reduce BCR and ROI values. Therefore, cost efficiency, technology upgrading, revenue diversification, and sustainable policy support are needed to maintain the long-term viability of waste-to-energy projects in developing countries.
Strategi Meningkatkan Daya Saing Produk Bumbu Rempah Indonesia Dengan Memanfaatkan Perjanjian Perdagangan Internasional IUAE CEPA Fadhilah Salsabila; Vita Sarasi
Jurnal Inovasi Global Vol. 3 No. 10 (2025): Jurnal Inovasi Global
Publisher : Riviera Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58344/jig.v3i10.447

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Penelitian ini menganalisis peran dan tantangan pemanfaatan IUAE CEPA serta merumuskan strategi peningkatan daya saing ekspor bumbu rempah pada PT Citra Roepa Rasa. Data dikumpulkan melalui triangulasi wawancara dengan perusahaan, FTA Support Center, dan ITPC Dubai, kemudian dianalisis secara berjenjang menggunakan SWOT yang dikonversi ke IFAS dan EFAS untuk pembobotan dan penilaian faktor, dilanjutkan perhitungan IFE dan EFE serta pemetaan pada Matriks IE dan perumusan TOWS. Hasil menunjukkan nilai IFE 2,85 dan EFE 2,93 yang menempatkan perusahaan pada Kuadran V Hold and Maintain. Manfaat IUAE CEPA tidak hanya pada preferensi tarif nol persen tetapi juga pada kepastian proses asal barang, pelabelan dwibahasa, dan registrasi produk. Tantangan utama berada pada kepatuhan Rules of Origin dan penerbitan SKA tepat waktu, kesiapan dokumen per SKU, penyesuaian label Arab dan Inggris, kontinuitas pasok dan kapasitas, serta rekam jejak logistik dan pipeline buyer yang masih terbatas. Strategi prioritas berfokus pada pembentukan PIC dan SOP ekspor yang ringkas, kesiapan CEPA per SKU, penguatan pasok melalui dual sourcing dan persediaan pengaman, akuisisi B2B digital, serta pilot shipment selektif. Roadmap bertahap diharapkan menaikkan skor IFE dan EFE menuju kisaran tiga sehingga perusahaan siap beralih ke fase pertumbuhan.  
PEMBERDAYAAN MASYARAKAT MELALUI EVALUASI PELATIHAN UMKM BERBASIS DIGITAL: PEMBERDAYAAN MASYARAKAT MELALUI EVALUASI PELATIHAN UMKM BERBASIS DIGITAL Joeliaty, Joeliaty; Sya’diah Arrifin, Sri Djatnika; Sarasi, Vita
Jurnal Kajian Budaya dan Humaniora Vol 5 No 1 (2023): Jurnal Kajian Budaya dan Humaniora (JKBH), Februari, 2023
Publisher : PT. RANESS MEDIA RANCAGE

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61296/jkbh.v5i1.107

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Pengabdian pada masyarakat merupakan bentuk kegiatan wajib yang dilakukan oleh setiap dosen dalam menjalankan tridharma Perguruan Tingginya, dengan tujuan mengimplementasikan teori dan membantu serta memberi masukan pada masyarakat dalam memecahkan permasalahan yang dihadapi masyarakat. Pengabdian Pada Masyarakat tahun ini dilakukan secara virtual atau daring karena adanya pandemi covid-19 yang mengharuskan dosen melakukan proses pelaksanaan Program Pengabdian Kepada Masyarakat (PPM) di rumah masing-masih sesuai aturan yang diberikan oleh Universitas. Semenjak pandemi COVID-19, teknologi memiliki peran yang besar dalam berbagai kegiatan, salah satunya bisnis bagi pelaku Usaha Mikro Kecil Menengah (UMKM). Melalui penggunaan media sosial dane-commerce, pemasaran online dapat menjangkau konsumen lebih luas.Sehingga apabila pelaku UMKM dapat memaksimalkan penggunaan media sosial dan e- commerce, maka pendapatan akan meningkat dan produknya akan dikenal keseluruh daerah. Oleh karena itu, diperlukan adanya pelatihan berbasis digital yang ditujukan untuk membantu para pelaku usaha untuk mendapatkan ilmu dan memiliki keterampilan dalam menggunakan platform digital. Melalui PPM ini, kami melakukan evaluasi pelatihan berbasis digital yang telah diikuti para mitra UMKM. Program pengabdian kepada masyarakat ini dilaksanakan secara virtual mulai tanggal 10 Juli 2021–11 Agustus 2021. Secara teknis, pelaksanaan program ini dilakukandari tahap pencarian mitra UMKM, penyebaran kuesioner, hingga mengolah data kuesioner untuk mengevaluasi dampak dari pelatihan berbasis digital yang diikuti para mitra UMKM.
RANCANGAN STRATEGI PEMASARAN DURIAN INDONESIA: PENDEKATAN SWOT DAN STP PADA TARGET PASAR TIONGKOK Khoer, Miftahul; Sarasi, Vita
Musytari : Jurnal Manajemen, Akuntansi, dan Ekonomi Vol. 16 No. 11 (2025): Musytari : Jurnal Manajemen, Akuntansi, dan Ekonomi
Publisher : Cahaya Ilmu Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Penelitian ini bertujuan untuk merumuskan strategi pemasaran durian Indonesia yang efektif dan berkelanjutan guna meningkatkan daya saing di pasar ekspor Tiongkok melalui integrasi analisis SWOT dan pendekatan STP. Latar belakang penelitian ini adalah rendahnya penetrasi ekspor durian Indonesia meski merupakan produsen durian terbesar dunia, serta adanya peluang pasar akibat dinamika perdagangan dan regulasi impor Tiongkok. Metode yang digunakan adalah campuran kualitatif dan kuantitatif dengan data diperoleh dari studi pustaka, publikasi resmi, dan wawancara praktisi industri. Analisis SWOT digunakan untuk menilai kekuatan kelemahan, peluang, dan ancaman dari empat varietas durian terpilih, sementara pendekatan STP digunakan untuk menentukan segmen, target, dan strategi positioning sesuai preferensi konsumen Tiongkok. Hasil penelitian diharapkan memberikan kontribusi terhadap strategi ekspor berbasis potensi varietas lokal serta rekomendasi kebijakan dan pemasaran untuk memperkuat posisi durian Indonesia di pasar global. This study aims to formulate an effective and sustainable marketing strategy for Indonesian durian to increase its competitiveness in the Chinese export market through an integration of SWOT analysis and the STP approach. The background of this study is the low penetration of Indonesian durian exports despite being the world's largest durian producer, as well as the market opportunities arising from trade dynamics and Chinese import regulations. The method used is a mixture of qualitative and quantitative, with data obtained from literature studies, official publications, and interviews with industry practitioners. The SWOT analysis is used to assess the strengths, weaknesses, opportunities, and threats of four selected durian varieties, while the STP approach is used to determine segments, targets, and positioning strategies according to Chinese consumer preferences. The research results are expected to contribute to export strategies based on the potential of local varieties, as well as policy and marketing recommendations to strengthen Indonesia's durian position in the global market.