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ANALISIS PENGARUH MOTIVASI KERJA TERHADAP KINERJA KARYAWAN DENGAN KEPUASAN KERJA SEBAGAI VARIABEL INTERVENING (STUDI PADA KARYAWAN PT BANK MEGA SYARIAH TBK CABANG BANJARMASIN) Saputra, ahmad Julian; Ainah, Ainah; Setiawati, Dewi
Dinamika Ekonomi: Jurnal Ekonomi dan Bisnis Vol 16 No 2 (2023): DINAMIKA EKONOMI Jurnal Ekonomi dan Bisnis Vol.16 No.2 September 2023
Publisher : Sekolah Tinggi Ilmu Ekonomi Nasional (STIENAS) Banjarmasin

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to examine: (1) work motivation on job satisfaction (2) work motivation on performance (3) job satisfaction on employee performance. This research is quantitative using primary data, the population in this study are all employees of PT Bank Mega Syariah Indonesia Tbk Banjarmasin Branch. The sampling technique in this study used saturated sampling, which amounted to 30 respondents. The data collection method is carried out through a questionnaire distributed to employees of PT Bank Mega Syariah Tbk in 2023. The data obtained is then processed using the SPSS tool version 20. This analysis includes reliability test, validity test, statistical test through normality test, Ttest test and determinant coefficient (R2), and path analysis test. the results of research on work motivation affect job satisfaction, work motivation affects employee performance. Job satisfaction affects employee performance.
ANALISIS PENGARUH MOTIVASI KERJA TERHADAP KINERJA KARYAWAN DENGAN KEPUASAN KERJA SEBAGAI VARIABEL INTERVENING Saputra, Akhmad Julian; Setiawati, Dewi; Pratiwi, Lusiana
Dinamika Ekonomi: Jurnal Ekonomi dan Bisnis Vol 17 No 1 (2024): DINAMIKA EKONOMI Jurnal Ekonomi dan Bisnis Vol.17 No.1 Maret 2024
Publisher : Sekolah Tinggi Ilmu Ekonomi Nasional (STIENAS) Banjarmasin

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53651/jdeb.v17i1.490

Abstract

Abstract, This study aims to examine: (1) work motivation on job satisfaction (2) work motivation on performance (3) job satisfaction on employee performance. This research is quantitative using primary data, the population in this study are all employees of PT Krisna Indonesia Tbk Banjarmasin Branch. The sampling technique in this study used saturated sampling, which amounted to 30 respondents. The data collection method is carried out through a questionnaire distributed to employees of PT Krisna Tbk in 2023. The data obtained is then processed using the SPSS tool version 20. This analysis includes reliability test, validity test, statistical test through normality test, T test test and determinant coefficient (R2), and path analysis test. The results of research on work motivation affect job satisfaction, work motivation affects employee performance. Job satisfaction affects employee performance.
Pengaruh Beban Pajak Kini, Beban Pajak Tangguhan, dan Perencanaan Pajak Terhadap Manajemen Laba (Studi Kasus Pada Perusahaan Sub Sektor Asuransi Yang Terdaftar di Bursa Efek Indonesia Tahun 2018-2023) Setiawati, Dewi; Mahpudin, Endang
Innovative: Journal Of Social Science Research Vol. 4 No. 4 (2024): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v4i4.14768

Abstract

Temuan ini dilakukan guna mengetahui pengaruh beban pajak kini, beban pajak tangguhan, dan perencanaan pajak terhadap manajemen laba pada perusahaan sub sektor asuransi yang terdaftar di Bursa Efek Indonesia tahun 2018-2023. Populasi dalam temuan ini mencakup semua perusahaan sub sektor asuransi yang terdaftar di Bursa Efek indonesia tahun 2018-2023. Sampel dalam temuan ini terpilih melalui teknik purposive sampling, menghasilkan 9 perusahaan sebagai sampel dari total 18 perusahaan terdaftar. Data pada temuan ini berupa data sekunder yang diambil dari website Bursa Efek Indonesia dan perusahaan terkait. Temuan ini bersifat kuantitatif dengan metode deskriptif dan verifikatif dengan menggunakan software SPSS 25 untuk analisis. Hasil temuan diperoleh yakni secara parsial beban pajak kini dan beban pajak tangguhan berpengaruh positif dan signifikan terhadap manajemen laba, sementara perencanaan pajak tidak berpengaruh terhadap manajemen laba. Secara simultan beban pajak kini, beban pajak tangguhan, dan perencanaan pajak berpengaruh signifikan terhadap manajemen laba.
Analisis Kinerja Tenaga Kesehatan di RS. Pertamina Bintang Amin Setiawati, Dewi; Samino, Samino; Riyanti, Riyanti
MAHESA : Malahayati Health Student Journal Vol 6, No 1 (2026): Volume 6 Nomor 1 (2026)
Publisher : Universitas Malahayati

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33024/mahesa.v6i1.17583

Abstract

ABSTRACT The poor performance of health workers in providing services is often associated with low service quality. When an employee carries out his duties and responsibilities, the quality and quantity of performance achieved can be seen, therefore good employee performance will have a direct impact on institutional performance. The purpose of this research is to find out the performance analysis of health workers in hospitals Pertamina Bintang Amin. This type of quantitative research with a cross sectional approach. The research population is all permanent employees of hospital health workers. Pertamina Bintang Amin consisting of doctors, nurses, midwives and other medical personnel as many as 148 respondents. Samples that meet the requirements in this study are 148 respondents. The research instrument is a questionnaire. Data analysis using smartPLS SEM (Partial Least Square – Structural Equation Modeling) Software. This study found that there was an influence of organizational culture with Path Coefficient 0.243 t statistic 1.683, there was an influence of leadership with Path Coefficient 0.520 t statistic 2.828, there was no effect of compensation with Path Coefficient 0.071 t statistic 0.681 on performance, there was an influence of organizational culture in hospital through motivation with a value of 1.73440, there was an effect of work compensation through motivation with a value of 0.6106, there was an effect of supervision through motivation with a value of 1.660 86 health workers in the hospital. Suggestions from this research, can pay attention to and improve the level of performance, pay attention to aspects that can affect the level of employee performance. Keywords: Performance, Health Workers, Hospital Pertamina Bintang Amin.  ABSTRAK Buruknya kinerja petugas kesehatan dalam memberikan pelayanan seringkali dikaitkan sdengan rendahnya kualitas pelayanan. Ketika seorang karyawan melakukan tugas dan tanggung jawabnya, maka kualitas dan kuantitas kinerja yang dicapai dapat terlihat maka dari itu kinerja karyawan yang baik akan berdampak langsung pada kinerja institusional. Tujuan penelitian Untuk Mengetahaui Analisis Kinerja Tenaga Kesehatan di RS. Pertamina Bintang Amin. Jenis penelitian kuantitatif dengan pendekatan cross sectional. Populasi penelitian s semua pegawai tetap tenaga kesehatan RS. Pertamina Bintang Amin yang terdiri atas tenaga dokter, perawat, bidan, dan tenaga medis lainnya sebanyak 148 responden. Sampel yang memenuhi syarat dalam penelitian 148 responden. Instrumen penelitian adalah kuesioner. Analisa data menggunakan Software smartPLS SEM (Partial Least Square – Structural Equation Modeling).  Penelitian ini didapatkan ada pengaruh budaya organisasi dengan Path Coefficient 0,243 t statistik 1,683, ada pengaruh kepemimpinan dengan Path Coefficient 0,520 t statistik 2,828, tidak ada pengaruh kompensasi dengan pathCoefficient 0,071 t statistik 0,681 terhadap kinerja, ada pengaruh budaya organisasi RS berpengaruh melalui motivasi dengan nilai 1,73440, ada pengaruh kompensasi kerja  melalui motivasi dengan nilai 0,6106, ada pengaruh supervisi melalui motivasi dengan nilai 1,66086 tenaga kesehatan di RS. Pertamina Bintang Amin. Saran dari penelitian ini, dapat memperhatikan dan meningkatkan tingkat kinerja, memperhatikan aspek-aspek yang dapat memepengaruhi tingkat kinerja pegawai. Kata Kunci: Kinerja, Tenaga Kesehatan, RS. Pertamina Bintang Amin.
The Role of Professional Ethics in the Implementation of Financial Management in Companies Sulistyo, Deni; Setiawati, Dewi; Nurdiana, Lila
Krisnadwipayana International Journal of Management Studies Vol 3 No 1 (2023): Krisnadwipayana International Journal of Management Studies
Publisher : Program Studi Magister Manajemen Universitas Krisnadwipayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35137/kijms.v3i1.417

Abstract

This study aims to analyze ethical violations in corporate financial management by analyzing several cases that have occurred in Indonesia. The role of professional ethics in the application of financial management is a field of finance which is a broad and dynamic field. This field directly influences the life of every person and organization concerned. Business ethics is the basis of ethics in the economy or in business and for all stakeholders to avoid deviating from the economy and achieving goals or seeking profit, so we must master economic, legal, ethical and moral perspectives to achieve the desired goals. The conclusion in this article is that efforts to overcome problems that exist in the organizational or corporate environment related to violations or fraud committed by employees and company leaders involved in them have not been properly organized and the examples of cases of violations stated above have not been followed up by authorities. The perpetrators are now rampant so that efforts to overcome the problem of ethical violations must be directed at increasing the sense of corporate responsibility towards society as a whole.
Customer Relationship Management (CRM) Strategy Analysis in Enhancing Customer Loyalty in Digital Business Suarniki, Ni Nyoman; Sylvia, Rika; Setiawati, Dewi
TechTalent & Business Review Vol. 2 No. 1 (2026): TTBR-April 2026
Publisher : Asosiasi Peneliti dan Inovasi Nusantara (APIN)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63985/ttbr.v2i1.111

Abstract

This study examines the role of Customer Relationship Management (CRM) strategies in enhancing customer loyalty in digital business environments, where intense competition and low switching costs require companies to actively build and maintain customer relationships. The research employs a quantitative approach with an explanatory design, involving respondents who actively use digital platforms. Data were collected through structured questionnaires and analyzed using multiple linear regression to determine the influence of CRM components on customer loyalty. The findings reveal that personalization, integrated communication, digital experience, and technology utilization have a positive and significant effect on customer loyalty. Among these factors, personalization and technology-driven CRM strategies are identified as the most influential variables, indicating the importance of data-driven decision-making and advanced digital tools in managing customer relationships. The discussion highlights that effective CRM strategies operate through a relational mechanism, where understanding customer needs leads to improved satisfaction and trust, ultimately strengthening loyalty. The study concludes that an integrated CRM strategy is essential for fostering sustainable customer loyalty and maintaining competitive advantage in digital business. These findings provide both theoretical contributions and practical implications for businesses in optimizing CRM implementation
Co-Authors abdu subhan Abdul Kadir Jaelani Aditya, Muhammad Rizal Ainah, Ainah Anugrah Ramadhan Firdaus Bambang Jatmika Bukit, Sri Deviulina Br Feriansyah Sesunan Gios Adhyaksa Ilyas, Muh Iskandar, Harun Isma, Fauzi Muliawan Mahpudin, Endang Mardhatillah, Fitria Muis, Eliana Nachrowi D. Nachrowi Nachrowi Djalal Nachrowi Nazar, Nurul Khairy Nengah Maharta Ni Nyoman Suarniki Nurarafah, Nurarafah Nurdiana, Lila Nurhasanah Nurul Kamila Sari Pratiwi, Lusiana Rachmayani, Ika Riyanti Riyanti Samino Samino Saputra, ahmad Julian Saputra, Akhmad Julian Sarip Hidayat, Sarip Sufa, Siska Armawati Sulistyo, Deni Supriadi Supriadi Suwari Akhmaddhian Syamsu Rijal Sylvia, Rika Tabri, Nur Ahmad Utama, Gita Pradana Wasesa, Supar