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Journal : Journal of Students‘ Research in Computer Science (JSRCS)

Analisis Sentimen Masyarakat Terhadap Perkuliahan Daring di Twitter Menggunakan Algoritma Naive Bayes dan Support Vector Machine Samuel, Federick Dedi; Atika, Prima Dina; Setiawati, Siti
Journal of Students‘ Research in Computer Science Vol. 4 No. 2 (2023): November 2023
Publisher : Program Studi Informatika Fakultas Ilmu Komputer Universitas Bhayangkara Jakarta Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31599/6691v571

Abstract

The COVID-19 pandemic has changed the education landscape around the world, resulting in the cessation of in-person teaching and learning activities and encouraging the adoption of online learning systems. Many Indonesians express their opinions and thoughts about online courses through the social media Twitter. Therefore, this study aims to analyze people's sentiment towards online lectures on Twitter using Naïve Bayes and Support Vector Machine (SVM) methods. Data for sentiment analysis is taken from Twitter using the keywords "#college", "#daring", and "#kuliahdaring". This study limits data collection to the range of 2021-2022. A total of 1,260 Tweets were analyzed, with 633 Tweets having positive sentiments and 627 Tweets having negative sentiments. This study uses Naïve Bayes and Support Vector Machine algorithms to classify positive and negative sentiments in Tweets. The results showed that Naïve Bayes algorithm achieved the highest accuracy of 72%, while Support Vector Machine achieved 66% accuracy.
Metode Naïve Bayes dan Support Vector Machine untuk Mengolah Sentimen Ulasan dan Komentar di Platform Digital Herlawati; Srisulistiowati, Dwi Budi; Agustin, Syafira Cessa; Syafina, Prilia Hashifah; Rachmatin, Nida; Setiawati, Siti
Journal of Students‘ Research in Computer Science Vol. 5 No. 2 (2024): November 2024
Publisher : Program Studi Informatika Fakultas Ilmu Komputer Universitas Bhayangkara Jakarta Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31599/dby15h32

Abstract

This study analyzes sentiment from user Reviews of the FLO app, Taman Mini Indonesia Indah (TMII), and public comments on infidelity cases on Instagram, using Naïve Bayes and Support Vector Machine (SVM) algorithms. FLO, an app that helps users track reproductive health, was analyzed based on 1,393 Reviews on Google Play Store. Of these, 796 Reviews expressed positive sentiment, while 597 were negative. Although both Naïve Bayes and SVM achieved an accuracy of 74%, SVM performed better in recall (74%) and precision (71%). For TMII Reviews, the analysis involved 1,616 Google Reviews, with 1,263 showing negative sentiment, indicating complaints about facilities and services, and 353 expressing positive sentiment. SVM outperformed Naïve Bayes, achieving an accuracy of 85% and an f1-score of 87%, compared to Naïve Bayes’ 82% accuracy and 83% f1-score. Additionally, the analysis of 1,200 public comments on Instagram accounts @lambe_turah and @awreceh.id revealed 918 negative comments and 282 positive ones. SVM once again demonstrated superior performance with an accuracy of 91%, precision of 87%, recall of 96%, and an f1-score of 92%, surpassing Naïve Bayes, which achieved an accuracy of 86%. These findings confirm that SVM is more effective for sentiment classification across various digital Platforms, including social issues and service evaluations. The results can be applied to develop public opinion analysis systems that support strategic decision-making and enhance service quality based on user feedback.
Sistem Informasi Navigasi Wisata Kota Jakarta untuk Menentukan Rute Tercepat Menggunakan Algoritma Dijkstra Berbasis Web Syaumi, Muhammad Rizki; Noeman, Achmad; Setiawati, Siti; Kustanto, Prio; Achmad, Noeman
Journal of Students‘ Research in Computer Science Vol. 6 No. 1 (2025): Mei 2025
Publisher : Program Studi Informatika Fakultas Ilmu Komputer Universitas Bhayangkara Jakarta Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31599/c9by2m49

Abstract

This study aims to design a web-based tourism navigation information system using Dijkstra’s algorithm to determine the fastest rout in Jakarta City. The proposed navigation system assists tourist in planning their trips more efficiently by providing real-time information on the fastest routes, travel distances, and estimated traviel times. By implementing Dijkstra’s algorithm, the system calculates the optimal route based on the starting location from the user’s device and destination data stored in the database. This research employs the waterfall system development method, which inludes the stages of analysis, design, implementation, and testing. The testing results demonstrate that the system accurately provides the fastest routes, enhancing convenience and travel efficiency for tourist.