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All Journal JURNAL ILMU PEMERINTAHAN Publik (Jurnal Ilmu Administrasi) Ganaya: Jurnal Ilmu Sosial dan Humaniora Jurnal Administrasi dan Manajemen To Maega: Jurnal Pengabdian Masyarakat Community Engagement and Emergence Journal (CEEJ) International Journal of Demos Journal of Science and Education (JSE) Indonesian Journal of Social Science Research Journal Research of Social Science, Economics, and Management Golden Ratio of Law and Social Policy Review (GRLSPR) MIMBAR : Jurnal Sosial dan Pembangunan Social Science Academic Indonesian Tourism Journal Khidmat: Journal Community Service Journal of Maritime Policy Science International Journal of Social Sciences and Humanities Journal of Governance and Social Policy
Armauliza Septiawan
Universitas Maritim Raja Ali Haji
Religion Arts Humanities Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Physics Social Sciences Other

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The Effectiveness of the Coaching Program for Prisoners at the Narcotics Prison Class IIa Tanjungpinang Ruseno, Jonet; Ilmiah Rivai, Nur; Septiawan, Armauliza
Indonesian Journal of Social Science Research Vol. 6 No. 1 (2025): Indonesian Journal of Social Science Research (IJSSR)
Publisher : Future Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/ijssr.06.01.12

Abstract

This research phenomenon focuses on the implementation of the independence development program run by the Tanjungpinang Class IIA Narcotics Prison. The program run is still considered ineffective, because the perpetrators who are declared to have completed the coaching and released from prison do not immediately or not at all get a job according to the skills learned, coupled with the stigma of society against drug criminals. Therefore, the purpose of this study is to see the extent to which the effectiveness of existing programs for Prisoners of Prison (WBP) can help productivity and awareness of crimes committed. The theory used by researchers in this study is Sutrisno (2007) regarding program effectiveness. The research method used is descriptive qualitative with a case study approach. The results showed that of the 5 existing indicators, achieving goals is an indicator that can provide effective results, as evidenced by the many coaching programs provided to WBP. Meanwhile, the less effective indicator at this time is real change. This is evidenced by the fact that there are still many cases committed by prisoners after leaving the prison and committing the same crime. The conclusion in this study is that various programs related to talent development and skills have been carried out in accordance with the interests and talents possessed by the WBP of the Class IIA Tanjungpinang Narcotics Prison, such as training in planting, farming, and animal husbandry, to carpentry. Thus, providing a variety of programs that can be utilized after leaving the prison.
Evaluasi Kinerja Program Promosi Penanaman Modal dalam Meningkatkan Minat Investor dan Realisasi Investasi di Provinsi Kepulauan Riau Dwi Haryani; Rumzi Samin; Armauliza Septiawan
ijd-demos Volume 8, Issue 1 (2026)
Publisher : HK-Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37950/ijd.v8i1.741

Abstract

Abstrak Promosi penanaman modal merupakan salah satu instrumen strategis yang digunakan pemerintah daerah untuk meningkatkan daya tarik investasi, memperkuat daya saing wilayah, dan mendorong pertumbuhan ekonomi yang berkelanjutan. Meskipun Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu (DPMPTSP) Provinsi Kepulauan Riau telah melaksanakan berbagai kegiatan promosi investasi, realisasi investasi antar kabupaten/kota masih menunjukkan ketimpangan yang cukup signifikan. Penelitian ini bertujuan untuk mengevaluasi pelaksanaan program promosi penanaman modal yang dilaksanakan oleh DPMPTSP Provinsi Kepulauan Riau dengan menggunakan teori evaluasi kebijakan William N. Dunn yang meliputi efektivitas, efisiensi, kecukupan, pemerataan, responsivitas, dan ketepatan. Penelitian ini menggunakan pendekatan kualitatif dengan metode deskriptif. Data diperoleh melalui wawancara, observasi, dan dokumentasi yang melibatkan aparatur pemerintah serta pemangku kepentingan terkait. Hasil penelitian menunjukkan bahwa program promosi penanaman modal telah berkontribusi dalam meningkatkan eksposur potensi investasi daerah dan memperluas jaringan kerja sama dengan calon investor. Namun demikian, pelaksanaannya masih menghadapi berbagai kendala, antara lain keterbatasan penyebaran informasi investasi, belum meratanya realisasi investasi antarwilayah, kurang optimalnya tindak lanjut pascapromosi, serta masih lemahnya koordinasi antarinstansi. Penelitian ini menyimpulkan bahwa program promosi penanaman modal telah berjalan cukup baik, namun masih memerlukan penguatan dalam aspek penentuan sasaran promosi, pemanfaatan teknologi digital, koordinasi kelembagaan, dan pelayanan kepada investor. Perbaikan pada aspek tersebut diharapkan dapat meningkatkan efektivitas promosi investasi serta mendukung pertumbuhan ekonomi daerah yang lebih inklusif dan berkelanjutan. Kata kunci: Promosi penanaman modal, Evaluasi kebijakan, Investasi daerah, Daya saing daerah, DPMPTSP, Provinsi Kepulauan Riau.   Abstract Investment promotion is a strategic instrument employed by regional governments to enhance investment attractiveness, strengthen regional competitiveness, and foster sustainable economic growth. Despite the implementation of various investment promotion activities by the Investment and One-Stop Integrated Service Agency (DPMPTSP) of the Riau Islands Province, investment realization across regencies and municipalities remains uneven. This study aims to evaluate the implementation of the investment promotion program conducted by DPMPTSP of the Riau Islands Province using William N. Dunn’s policy evaluation framework, which encompasses effectiveness, efficiency, adequacy, equity, responsiveness, and appropriateness. The study adopted a qualitative approach with a descriptive method. Data were collected through interviews, observations, and document analysis involving government officials and relevant stakeholders. The findings reveal that the investment promotion program has contributed to increasing the visibility of regional investment potential and expanding cooperation networks with prospective investors. However, several challenges remain, including limited dissemination of investment information, unequal distribution of investment realization among regions, inadequate post-promotion follow-up mechanisms, and weak inter-agency coordination. The study concludes that the investment promotion program has been implemented relatively well; nevertheless, improvements are required in target-oriented promotion strategies, the utilization of digital technology, institutional coordination, and investor services. Strengthening these aspects is expected to enhance the effectiveness of investment promotion and support more inclusive and sustainable regional economic growth. Keywords: investment promotion, policy evaluation, regional competitiveness, investment governance, Riau Islands Province, William N. Dunn.
The Organizational Capabilities of Tanjungpinang City Hospital in Facing Changes in Accreditation Regulations and the JKN KRIS to Improve the Quality of Health Services N. Nofitasari; Armauliza Septiawan; Fitri Kurnianingsih
Golden Ratio of Law and Social Policy Review Vol. 5 No. 2 (2026): January - June
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grlspr.v5i2.2097

Abstract

Changes to national health service regulations, particularly through the latest hospital accreditation standards and the National Health Insurance Standard Inpatient Class (KRIS JKN) policy, require regional hospitals to improve their organizational adaptability so that they can continue to provide quality and sustainable services. This study aims to answer the question: how capable is the Tanjungpinang City Hospital organization in responding to regulatory changes? This study employed a qualitative approach using a case study design. Data were collected through in-depth interviews with purposively selected key informants, supported by document analyses. Data analysis employed the interactive model of Miles, Huberman, and Saldana, which encompasses data condensation, data presentation, and conclusion drawing through the triangulation of sources and methods. The operational capabilities in this study included human resource management, clinical service flow, hospital information systems, financial management, and service quality assurance mechanisms. The results show that the Tanjungpinang City Hospital has demonstrated managerial commitment through the renewal of standard operating procedures (SOPs), strengthening of organizational structures, and digitization of health services. Innovation capabilities are evident through facility improvements, the development of specialist services, and enhancing human resource competencies. However, operational capabilities still face obstacles, particularly in integrating electronic medical record systems with clinical service needs. The findings of this study imply that integrated organizational capacity building is necessary to improve the quality of regional hospital services and support institutional readiness to face the dynamics of future healthcare regulations.
Cross-Sector Collaboration in Public Service Innovation: The Implementation of the One Baby Three Documents Program in Bintan Regency Assun Ani; Armauliza Septiawan; Okparizan Okparizan
International Journal of Social Sciences and Humanities Vol. 4 No. 2 (2026): International Journal of Social Sciences and Humanities
Publisher : LPPM Sekolah Tinggi Ilmu Ekonomi 45 Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55681/ijssh.v4i2.2716

Abstract

Public service innovation is an important strategy for improving integrated and sustainable healthcare services. This study analyses healthcare service innovation through the One Baby Three Documents Program at Kelong Public Health Centre, Bintan Regency. It used a descriptive qualitative approach, with data collected through interviews, observations, and documentation. Data were analysed using the interactive model of Miles, Huberman, and Saldaña, while Osborne and Brown’s public innovation theory served as the analytical framework, covering dynamic capability, adaptability, collaboration, learning organisation, and co-production. The findings show that the program integrates maternal and child healthcare services with civil registration services by issuing three essential documents, namely Birth Certificate, Family Card, and Child Identity Card, within one service process. Its implementation is supported by organisational adaptability, cross-sector collaboration, continuous staff capacity building, and community participation. During 2023 to 2024, the program served 109 newborns and improved early access to civil registration documents. However, limited digital infrastructure and suboptimal public participation remain key challenges. This study concludes that the program represents a sustainable healthcare service innovation through service integration and inter-agency collaboration.
Pelaksanaan Kebijakan Pusat Pendidikan Dan Pelatihan Siswa Daerah Dalam Bimbingan Olahraga Di Kepulauan Riau Rubaitul Halifah; Armauliza Septiawan; Okparizan Okparizan
Community Engagement and Emergence Journal (CEEJ) Vol. 5 No. 5 (2024): Community Engagement & Emergence Journal (CEEJ)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ceej.v6i2.8653

Abstract

Penelitian ini bertujuan Untuk menganalisis kebijakan yang dilakukan oleh Pusat Pendidikan dan Latihan Pelajar Daerah (PPLPD) Kepulauan Riau dalam melakukan pembinaan atletik di Kepulauan Riau. Tujuan lainnya adalah Untuk mengidentifikasi peluang dan hambatan dalam melakukan pembinaan atletik melalui Pusat Pendidikan dan Latihan Pelajar Daerah (PPLPD) Kepulauan Riau. Metode Penelitian ini menggunakan penelitian Kualitatif. Secara keseluruhan, hasil evaluasi menunjukkan bahwa kebijakan daerah dalam peningkatan prestasi atlet PPLPD atletik di Provinsi Kepulauan Riau sudah berjalan dengan baik, namun masih memerlukan berbagai perbaikan dalam aspek teknis, finansial, serta dukungan psikologis bagi atlet. Oleh karena itu, diperlukan strategi kebijakan yang lebih adaptif dan berkelanjutan untuk menjawab berbagai tantangan yang dihadapi. Dengan adanya evaluasi yang komprehensif, diharapkan kebijakan yang diterapkan dapat lebih efektif dalam mencetak atlet berprestasi yang mampu bersaing di tingkat nasional maupun internasional, serta membawa kebanggaan bagi Provinsi Kepulauan Riau di dunia olahraga. Namun, meskipun kebijakan tersebut telah berjalan, masih terdapat berbagai tantangan yang perlu diatasi, seperti keterbatasan fasilitas olahraga yang belum memenuhi standar internasional, kurangnya sumber daya pelatih yang memiliki sertifikasi nasional, serta terbatasnya akses atlet terhadap kompetisi tingkat tinggi.
Public Management Model in Marine Pollution Control; A Case Study of Bintan Regency Fitri Kurnianingsih; Syafrianita Syafrianita; Armauliza Septiawan
Journal of Maritime Policy Science Vol. 2 No. 2 (2025): August, 2025
Publisher : Center for Maritime Policy and Governance Studies. Universitas Maritim Raja Ali Haji. Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31629/jmps.v2i2.7718

Abstract

Marine pollution is one of the most pressing environmental challenges in coastal areas, particularly in areas with intensive shipping and tourism activities such as Bintan Regency, Indonesia. Recurrent oil spills, accumulation of marine debris and microplastics, and degradation of mangrove and coral reef ecosystems highlight the need for an integrated governance model capable of ensuring both ecological sustainability and the socio-economic resilience of coastal communities. This study aims to assess the performance of public management in controlling marine pollution in Bintan and propose a governance model that emphasizes strengthening institutional coordination, preventive measures, and accountability mechanisms. The method used is a case study with a qualitative-descriptive approach, based on secondary data obtained from government documents, environmental regulations, media reports, and international scientific articles. Data were analyzed using thematic content analysis techniques to identify key issues, institutional roles, and the effectiveness of policy instruments. The results show that although regulatory frameworks such as PP No. 19/1999, DIKPLHD Bintan, and MARPOL obligations are in place, implementation in the field remains fragmentary and reactive, reflected in the recurrence of black oil pollution and limited ship waste reception facilities. This study emphasizes the importance of a polycentric governance model that integrates Integrated Coastal Zone Management (ICZM), collaborative governance between state and non-state actors, and economic instruments such as indirect fee schemes for wastewater treatment facilities. In conclusion, strengthening monitoring capacity, participatory evaluation, and multi-level actor integration are key to reducing the rate of recurrent pollution while protecting Bintan's coastal ecosystems and communities.
Implementation of the Campaign Prop Removal Policy during the Quiet Period of the 2024 Regional Head Election in Tanjungpinang City Erny Simatupang; Alfiandri Alfiandri; Armauliza Septiawan
Social Science Academic Vol. 4 No. 1 (2026)
Publisher : Institut Agama Islam Sunan Giri Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37680/ssa.9678

Abstract

This study examines the implementation of the campaign prop removal policy during the quiet period of the 2024 Regional Head Election in Tanjungpinang City. The issue is important because the quiet period is designed to protect voter autonomy, maintain electoral neutrality, and ensure fairness before voting day. The purpose of this study is to analyze how the policy was implemented, identify the actors involved, and explain the factors that influenced the gap between electoral regulation and field practice. This research employed a qualitative descriptive approach using secondary data, including regulations, institutional documents, field records, media reports, and visual documentation, analyzed through content analysis and the Van Meter and Van Horn policy implementation framework. The findings show that although the policy had a clear legal basis, campaign props were still found in several areas of Tanjungpinang City during the quiet period. The implementation gap was influenced by low compliance among campaign actors, limited personnel and time, weak inter-agency coordination, and insufficient early mapping of campaign prop locations. The study concludes that campaign prop removal should be strengthened through preventive mapping, formal notification, joint field monitoring, public reporting, enforcement follow-up, and post-election evaluation to support electoral order, neutrality, and local democratic integrity.
Determinasi Pemajuan Kebudayaan Melayu Terhadap Kepuasan Masyarakat Di Kota Batam Hamdani Hamdani; Armauliza Septiawan; Nur Ilmiah Rivai
Community Engagement and Emergence Journal (CEEJ) Vol. 6 No. 4 (2025): Community Engagement & Emergence Journal (CEEJ)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ceej.v6i5.9163

Abstract

Penelitian ini bertujuan untuk mengetahui Implementasi Kebijakan Peraturan Daerah  No. 1 Tahun 2018 tentang Pemajuan Kebudayaan Melayu di Kota Batam terhadap kepuasan masyarakat dalam hal ini masyarakat adat, masyarakat seni dan komunitas budaya yang ada di Kota Batam. Untuk mencapai tujuan tersebut, metode penelitian yang digunakan adalah metode kualitatif. Metode ini untuk menjawab permasalahan yang terkait dengan implementasi kebijakan  Perda No. 1 Tahun  2018 tentang Pemajuan Kebudayaan Melayu terhadap kepuasan masyarakat di Kota Batam. Untuk mengetahui kualitas pelayanan terhadap kepuasan masyarakat kebudayaan menggunakan teori New public Service (NPS) dari Denhart & denhardt. Informan dalam penelitian ini berjumlah 8 orang yang terdiri dari Kepala Dinas Kebudayaan dan Pariwisata Kota Batam, Kabid kebudayaan, Pamong budaya dan Pelaksana dari Dinas Kebudayaan dan Pariwisata Kota Batam, sedangkan yang dari luar pemerintah terdiri dari Ketua Lembaga Adat Melayu Kota Batam, Presiden Komunitas Seni Rumah Hitam dan Ketua Sanggar Permata Budaya Kota Batam. Determinasi Pemajuan Kebudayaan Melayu terhadap kepuasan masyarakat seni, komunitas budaya, dan masyarakat adat di Kota Batam menggunakan 7 indikator teori New public Service (NPS) dari Denhardt & denhardt yaitu (1)Serve citizens, not customers, (2) Seek the public interest, (3) Value citizenship over entrepreneurship, (4) Think strategically, actdemocratially, (5) Recognize thataccountability is not simple, (6) Serve rather than steer, (7) Value people, not just productivity. Hasil penelitian menunjukkan bahwa tingkat kepuasan masyarakat terutama masyarakat seni, komunitas budaya, dan masyarakat adat di Kota Batam belum merasa puas terhadap implemetasi kebijakan pemajuan kebudayaan melayu, berdasarkan hasil wawancara dengan ketua sanggar, presiden komunitas, dan ketua Lembaga Adat Melayu yang mewakili masyarakat Seni, budaya dan masyarakat adat di Kota Batam.
The Effectiveness of Public Service Quality on the Organization's Commitment to the Tanjungpinang SAR Office Zainal Ilmi; Rahmat Hidayat; Armauliza Septiawan
Journal Research of Social Science, Economics, and Management Vol. 5 No. 4 (2025): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v5i4.1202

Abstract

This study aims to analyze the effect of public service quality effectiveness on organizational commitment among SAR personnel at the Tanjungpinang SAR Office. Service quality is measured using Kotler’s four service characteristics: intangibility, inseparability, variability, and perishability. The study is motivated by the decline in the Public Satisfaction Index (IKM) in 2023 and the low competency score of SAR personnel, with 67.57% falling below the required professional competency standard. This condition indicates potential challenges to organizational commitment, which may reduce the effectiveness of SAR operations. A quantitative approach was employed, involving 93 respondents, with data collected through questionnaires and analyzed using multiple linear regression. The findings reveal that all four dimensions of service quality significantly influence organizational commitment, both partially and simultaneously. Intangibility and inseparability provide the strongest contribution, while variability and perishability influence commitment through individual skills in delivering optimal service and implementing SAR personnel service SOPs supported by teamwork. These findings highlight that improving service quality in the SAR sector must be accompanied by strengthening human resource competencies to enhance organizational commitment. This study offers practical implications for policymakers in designing strategies to improve public services and develop human resources in SAR institutions, as well as contributing empirical insights to public service quality studies in emergency response organizations.
Pendampingan Kualitas Manajemen Pelayanan Publik dalam Pengabdian di Kecamatan Belakang Padang Kota Batam Fitri Kurnianingsih; Lamidi Lamidi; Armauliza Septiawan; Okparizan Okparizan; Rumzi Samin
Khidmat: Journal of Community Service Vol 2 No 2 (2025): Agustus, 2025
Publisher : Pusat Studi Kebijakan dan Tata Kelola Maritim, Universitas Maritim Raja Ali Haji

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31629/khidmat.v2i2.7214

Abstract

Kecamatan Belakang Padang, yang terletak di wilayah kepulauan Kota Batam, menghadapi berbagai tantangan dalam penyelenggaraan pelayanan publik yang efektif dan manajemen kinerja aparatur pemerintahan. Wilayah ini terdiri dari pulau-pulau kecil yang tersebar, dengan akses transportasi dan komunikasi yang terbatas, sehingga memengaruhi kualitas dan kecepatan pelayanan kepada masyarakat. Permasalahan utama yang dihadapi adalah belum optimalnya sistem manajemen kinerja aparatur dan rendahnya partisipasi masyarakat dalam evaluasi pelayanan publik. Kegiatan pengabdian kepada masyarakat ini bertujuan untuk meningkatkan kapasitas aparatur sipil negara (ASN) dalam menyusun indikator kinerja individu, mengimplementasikan prinsip Total Quality Management (TQM), serta membangun sistem evaluasi kinerja berbasis data lokal. Pendekatan yang digunakan adalah partisipatif-kolaboratif melalui tahapan observasi, Focus Group Discussion (FGD), pelatihan teknis, dan pendampingan intensif. Hasil kegiatan menunjukkan peningkatan signifikan dalam pemahaman ASN terhadap indikator kinerja, penyusunan standar pelayanan minimum, serta kemampuan penggunaan aplikasi evaluasi sederhana berbasis digital. Selain itu, kegiatan ini juga berhasil membangun sinergi antara aparatur kecamatan dan masyarakat dalam mewujudkan pelayanan publik yang lebih transparan dan responsif. Kegiatan pengabdian ini membuktikan bahwa penerapan prinsip-prinsip TQM dalam konteks wilayah kepulauan dapat dilakukan secara efektif apabila disertai dengan pelibatan aktif komunitas lokal dan dukungan kelembagaan.
Co-Authors Alfiandri Alfiandri Anggi Dwi Pangestu Assun Ani Dwi Haryani Edy Akhyari Edy Akhyary Elyza Riani Erny Simatupang Fatmo, Siyardi Febrianti Lestari Fitri Kurnianingsih Halifah, Rubaitul Hamdani Hamdani Hamdani Hamdani Ika Yuliawati Lamidi Lamidi N. Nofitasari Nugraha, Lyona Ayu Nur Ilmiah Rivai Okparizan Okparizan Pauzi Rahmat Hidayat Rezal Hadi Basalamah Rezal Hadi Basalamah Rezal Hadi Basalamah Rubaitul Halifah Rudi Subiyakto Rumzi Samin Ruseno, Jonet Sintanigrum Sintanigrum Syafrianita Syafrianita Wayu Eko Yudiatmaja Zainal Ilmi Zurmi Afriani