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All Journal Jurnal Manajemen Teknologi Journal of Business and Management The Indonesian Journal of Business Administration JDM (Jurnal Dinamika Manajemen) Gadjah Mada International Journal of Business Indonesian Journal of Business and Entrepreneurship (IJBE) International Journal of Applied Business Research STI Policy and Management Journal Journal of Management - Small and Medium Enterprises (SME's) BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi International Research Journal of Business Studies
Togar M Simatupang
School of Business and Management, Institut Teknologi Bandung, Indonesia
Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering Social Sciences

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Performance and Maintenance Improvement of UG Electrical Equipment PT. Freeport Indonesia Bosco, Don; Simatupang, Togar M
The Indonesian Journal of Business Administration Vol 4, No 10 (2015)
Publisher : The Indonesian Journal of Business Administration

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Abstract

Abstract. Operation movement from Grasberg to Underground requiring UG Electrical, as the sole electrical maintenances and services provider in underground area, to develop the best maintenance plan to improve effectiveness and efficiencies in performing both maintenances and services activity as there would be expansion in working area and additional equipment to be maintained. Business process reengineering approach is taken as guide in developing methodology to rectify and improve current problem in maintenances and services activity. Current situation analysis is done to describing and analyzing the current (as-is) process map, current symptoms and root cause problem, and resources and capability assessment. Desired target is described by analyzing customer needs and determining performance indicator to achieve it.The results of current versus desired target in performance will be used to analyze performance gap for each performance indicator and inhibitors that causing gap in performance. Development of adequate KPI is proposed in order to rectify gap in performance. New internal business process of maintenances and services also will be developed as activity guidance for all functional teams to achieve desired KPI. . Options in data acquisition, namely SAP, SCADA (equipment telemetry), and shift activity report are considered in order to provide adequate information in KPI’s dashboard development. Keywords: Maintenance plan, performance gap, business process, KPI, dashboard.
Inventory Planning for Formula & Enteral Food Supply at Hasan Sadikin Hospital Ardani, Muhamad; Simatupang, Togar M
The Indonesian Journal of Business Administration Vol 1, No 9 (2012)
Publisher : The Indonesian Journal of Business Administration

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Abstract

Nutrition Installation is a unit in hospital that manage nutrition service effectively and efficiently with optimal quality, including procurement, management, and distribution of food, nutrition therapy and nutrition counseling, as well as education and training (Health Ministry of Republic Indonesia). In providing food services for hospital customers, Nutrition Installation experiencing an overstock and stock out problems in formula & enteral food at daily warehouses as Nutrition Installation’s main warehouses.This research will discuss the improvement of inventory planning in main items of formula & enteral food at Nutrition Installation’s daily warehouses. Up until now, inventory planning of formula & enteral food based solely on intuition. This has become main cause of overstock and stockout condition in formula & enteral food.Inventory management that proposed in this final project is fixed order quantity with safety stock using forecasted demand. Forecasted demand is obtained by comparing several methods of forecasting; and from these several methods, exponential smoothing is the best forecasting method because has smallest value of error compared to the other methods. Therefore exponential smoothing method is suitable method to forecast the demand from each items of formula & enteral food supply.The reasult of the research in this final project is a saving from inventory cost about 70,78% a year for Ensure, 48,56% a year for Vitaplus, 62,19% a year for Entrasol, 64,95% a year for Peptisol, 80,21% a year for Pan Enteral, 75,16% a year for Peptamen, 67,33% a year for Pediasure, and 66,14% a year for Anlene; which is 66,80% potential saving from total inventory cost of formula & enteral food supply in one year period.In order to implement inventory management based on inventory planning that appropriate with demand characteristic, there are several steps that will involve related division in Nutrition Installation. First, conducted forecasting training by using calculation technique and computerized calculation using Mocrosoft Excell program. The next step is testing the inventory planning by monitoring the demand’s trend for 2 months and continue evaluation from this test begins.   Keywords: Formula & Enteral Food, Overstock, Stock out, Nutrition Installation, Demand, Forecasting, Fixed Order Quantity with Safety Stock
How Large-established Joint Venture Firm Remains Resilient in a Disruptive Era: A Process Tracing Case Study Tarigan, Moris; Simatupang, Togar Mangihut; Bangun, Yuni Ros
BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi Vol. 28, No. 2
Publisher : UI Scholars Hub

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Abstract

The crises have spread out globally and have impacted industries, either large firms or small firms. These impacts make the firms economically in intense trouble or file bankruptcies and lay off their employees, as their incomes are falling significantly globally. Therefore, this study investigates how businesses can improve their resilience and be prepared to cope with crises and threats in this disruptive era. What were the strategies the firm has implemented? The authors have conducted this research in PT Alpha by using the process Tracing case study method in semi-structured interviews with eight critical respondents in ten in-depth interviews, split into a pilot study and the triangulation period based on those initial inputs. The authors have used process tracing analysis to test the evidence. The results showed that the major businesses need to concentrate on the three phases as a process, i.e., preparation and anticipation, coping and improvisation, and recovery and transformation, to be resilient (it is an enhancement of the concept of Duchek, 2020). To have a more comprehensive view, the authors have extended the research from the economic crises in 1998 and 2008 till 2019; thus, the process-tracing case study is a suitable method. This method has been used a lot for historical settings. This paper recommends further research to expand the studies to other large established companies in similar segments or other segments.
Warehouse Performance Improvement at Linfox Logistics Indonesia Pratama, Riyan Galuh; Simatupang, Togar M
The Indonesian Journal of Business Administration Vol 2, No 7 (2013)
Publisher : The Indonesian Journal of Business Administration

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The objective of this research is to provide alternative solutions for Linfox Logistics Indonesia (LLI) in facing warehouse performance issues. The main warehouse performance indicators called Customer Case Filling on Time (CCFOT) and Case Picking Productivity failed to achieve the target. Several analyses were carried out regarding current dispatch process, value stream mapping, and root causes identification. The results find that much waste occurred in dispatch process. Proposed improvements include reengineering business process and implementing ABC cycle counting. Using Monte Carlo simulation, each solution is examined to find expected lead time and customer case filling on time. Expected cases picking productivity is estimated by eliminating the waste. It is shown that reengineering dispatch process and implementing ABC cycle counting could eliminate all wastes, shorten delivery lead time, and make both KPIs surpass the target. Keywords: warehouse, dispatch process, Monte Carlo simulation, ABC cycle counting, Linfox Logistics Indonesia 
People, Process, Technology, and Partner in Hospital Supply Chain Management: A Systematic Literature Review Setiawati, Marla; Simatupang, Togar Mangihut; Okdinawati, Liane
Jurnal Internasional Penelitian Bisnis Terapan Vol 6 No 02 (2024)
Publisher : Politeknik Negeri Bandung

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This systematic review aims to identify gaps in the areas of people, processes, technology, and partners within hospital supply chain management. The analysis followed PRISMA (Preferred Reporting Items for Systematic Reviews and Meta-Analyses) guidelines to ensure a rigorous and comprehensive approach. The review identified significant gaps in each area. In terms of people, two key gaps were observed. First, there is a lack of research exploring the impact of hospital supply chain management on patients, particularly in relation to patient satisfaction and healthcare outcomes. Second, there is limited attention given to the role of government policies and regulations in shaping and influencing hospital supply chain management practices. Regarding the process, the review identified a gap in the understanding of service delivery within hospital supply chain management. In the area of technology, gaps were found in research related to specific technological applications. Specifically, there is a limited focus on the utilization of radio frequency identification (RFID), information technology (IT), and blockchain in hospital supply chain management. Exploring the potential benefits and challenges associated with these technologies would contribute to more efficient inventory management, enhanced traceability, and improved data security. Lastly, the review identified a gap in understanding the dynamics and effectiveness of partnerships within hospital supply chain management. Limited research has explored the strategies and best practices for establishing and managing partnerships with suppliers, distributors, and manufacturers. Investigating successful partnership models and factors influencing their effectiveness would enable hospitals to optimize collaboration efforts and achieve improved supply chain performance.
Factors, Routes, and Existing Theories of Technology Commercialization in University: A Conceptual Framework Dzakiy, Uruqul Nadhif; Simatupang, Togar Mangihut; Prasetio, Eko Agus
STI Policy and Management Journal Vol 8, No 1 (2023): STI Policy and Management
Publisher : National Research and Innovation Agency, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14203/STIPM.2023.365

Abstract

Technology commercialization in universities which consists of three phases, namely basic research, commercialization feasibility, and commercialization runs non-linearly and goes through licensing and spin-off creation. To achieve commercialization success, there are eight influencing factors, namely academic entrepreneur, role of technology, availability of market, availability of finance, intermediaries' support (i.e. University Technology Transfer Office (UTTO), university's incubator, and proof of concept center), role of collaborative research center, policy support, and regional infrastructure and environment. Meanwhile, the existing management theories that discuss the commercialization of technology in universities mostly use a resource perspective such as Resource-Based View (RBV), resource orchestration theory, and dynamic capabilities with university and spin-offs as unit of analysis. This literature study provides several recommendations for future studies. First, it needs to expand the analysis not limited to licensing and spin-off, and second, it is suggested to develop a resource perspective by enriching what dimensions influence the success of a technology commercialization in universities or provide alternative new management theories in understanding technology commercialization in university.
RISK MANAGEMENT ON COCOA SUPPLY CHAIN IN MSME KAMPUNG COKLAT SENARA, LOMBOK, INDONESIA Fatimah, Anisah Nur; Aditiawati, Pingkan; Simatupang, Togar Mangihut
Journal of Management Small and Medium Enterprises (SMEs) Vol 18 No 1 (2025): JOURNAL OF MANAGEMENT Small and Medium Enterprises (SME's)
Publisher : Universitas Nusa Cendana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35508/jom.v18i1.18362

Abstract

Kampung Cokelat Senara (KCS) is a Micro Small and Medium Enterprise (MSME) that processes cocoa beans to produce chocolate products. The imbalance of supply and demand increases risks in the primary actors of the supply chain. This study aims to identify, assess, and determine risk factors through FMEA, and determine risk mitigation strategies for the cocoa supply chain in KCS through an Analytical Hierarchy Process (AHP) analysis. Ten risk factors were identified for cocoa farmers, nine risk factors for cocoa product manufacturers, and seven risk factors for distributors/retailers. The priority risk factor at the cocoa farmer level is pests and disease damage. The priority risk factor at the producer level is the uncertain supply of raw materials. The priority risk factor at the distributor/retailer level is fluctuating buying interest. Cocoa farmers are prioritized actors in the supply chain. The priority strategy for supply chain risk management at the farm level is the crop intensification program. The priority strategy for supply chain risk management at the producer level is an expanded partnership with farmers. The priority strategy for supply chain risk management at the distributor/retailer level is product specialization. Keywords : Analytical Hierachy Process; Cocoa; Risk; MSME; Supply Chain
The Behavioral Intention of Blockchain Adoption Purusottama, Ambara; Sunitiyoso, Yos; Simatupang, Togar Mangihut; Fuadah, Puteri Annisa Tsamrotul
JDM (Jurnal Dinamika Manajemen) Vol 14, No 2 (2023): September 2023
Publisher : Department of Management, Faculty of Economics and Business, Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/jdm.v14i2.43991

Abstract

Despite the growing urgency, discussions about the diffusion of this technology are still challenging to identify and understand. This study attempts to investigate further the intention of blockchain adoption in society. This study used a survey strategy and was analysed using structural equation modelling. Furthermore, this study collected 96 respondents using a purposive sampling technique. The findings show that a few hypotheses diverged from the developed model. Blockchain adoption is suitable for today's problems and has a relative advantage over other technologies in influencing individual perceptions. However, the limited knowledge of society makes blockchain adoption only focused on a particular context. The role of the social environment is more visible in its significance on the intention to adopt blockchain technology along with individual perceptions. The research model attempted to extend the existing technology adoption behaviour theory widely used to understand technological adoption.
Co-Creation of Collective Values: Nurturing Thriving Rural Entrepreneurship Asmit, Brilliant; Simatupang, Togar Mangihut; Rudito, Bambang; Novani, Santi
Indonesian Journal of Business and Entrepreneurship Vol. 10 No. 3 (2024): IJBE, Vol. 10 No. 3, September 2024
Publisher : School of Business, IPB University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/ijbe.10.3.652

Abstract

Background: Collaboration plays a very important role in fostering a thriving entrepreneurial ecosystem, unlike rural areas, which have constraints compared to urban areas and require special efforts to accelerate their economies.Purpose: This paper aims to explore how actors collaborate to create a prosperous entrepreneurial ecosystem in rural areas.Design/methodology/approach: We conducted a case study of Koto Mesjid Village, Indonesia, which involved collaboration between academics, government, business, and the community. Our research method involved content analysis of recorded academic reports regarding the case, using a systematic coding technique based on fundamental categories identified through a proposed model. The aim is to elucidate the relational dynamics among the ecosystem's actors, values, co-creation, and objectives.Findings/result: Our findings highlight the exchange of resources between the actors produced value that reformed the condition of rural entrepreneurial ecosystem. Collaboration led to densification and diversification of the ecosystem's resources, which in turn allowed its actors to discover new opportunities and increase their success in exploiting them. Conclusion: Building networks has the critical role to exchange knowledge in nurturing rural entrepreneurship. Policy makers can facilitate such networks to develop villages and promote regional economic growth.Originality/value: This study contributes to the conversation of service-dominant logic in the regional economic context by demonstrating that the co-creation of collective values is achievable and crucial for developing a thriving rural entrepreneurial ecosystem. Keywords: entrepreneurial ecosystem, service-dominant logic, value co-creation, regional development, rural
Operations Strategy Formulation: Shifting from Grasberg Open-Pit Surface Mining to Underground Mining Sulistyo, Rafiq; Soedjarno, Alibasjah; Simatupang, Togar M.
International Research Journal of Business Studies Vol. 4 No. 1 (2011): April-July 2011
Publisher : Universitas Prasetiya Mulya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21632/irjbs.4.1.21-48

Abstract

PT Freeport Indonesia has decided to alter its mining operations from open-pit mining to underground mining in Grasberg. A change of mining area focus directly affects its related departments, and even need new operations strategy to address the transition. Considering its long-term run of mining operations, its strategic issues are assessed by using Slack and Lewis operations strategy model, and decisions are made through the Quantitative Strategic Planning Matrix (QSPM) tool. Previously, the assessment of company’s current business and corporate strategy was conducted by applying SWOT analysis and complemented with the Strategic Factors Analysis Summary (SFAS) as the point-of-reference of the operations strategy.
Co-Authors Agung Pascasuseno Akbar Adhiutama Ambara Purusottama Anggun Rahmanda Anjar Setiadi Annisa Purnama Bambang Rudito Brilliant Asmit Decky P. Zachri Denastri Ramli, Denastri Don Bosco, Don Dwi Larso Eko Agus Prasetio Evo S Hariandja Faikar Fadhlul Muhshi Fatimah, Anisah Nur Franciska Anatasia Fuadah, Puteri Annisa Tsamrotul Gatot Yudoko Indah Victoria Sandroto Josua Todo Dwiputra Siagian Karel Yudi Pramono, Karel Yudi Krishna Permadi Ledy Ledy LIANE OKDINAWATI, LIANE Marla Setiawati Muhamad Ardani Orvelly Prima Arief, Orvelly Prima PINGKAN ADITIAWATI Ramaswami Sridharan Reza A. Nasution Riyan Galuh Pratama Santi Novani Siagian, Priska J.R. Soedjarno, Alibasjah Sulistyo, Rafiq Tarigan, Moris Uruqul Nadhif Dzakiy Victor Suhandi Wanda Listiani Yos Sunitiyoso Yuanita Handayati Yuni Ros Bangun