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All Journal KEADILAN PROGRESIF JURNAL ILMIAH ADVOKASI Risalah Hukum Jurnal Hukum Lex Generalis Jurnal ISO: Jurnal Ilmu Sosial, Politik dan Humaniora
Erna Susanti
Fakultas Hukum Universitas Mulawarman
Humanities Law, Crime, Criminology & Criminal Justice Social Sciences Other

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TANGGUNG JAWAB PELAKU USAHA YANG TIDAK MENERAPKAN ASAS ITIKAD BAIK DALAM TRANSAKSI JUAL IPHONE BEKAS DI TENGGARONG Muhammad Fauzan Efendi; Erna Susanti; Amsari Damanik
Jurnal Ilmiah Advokasi Vol 13, No 4 (2025): Jurnal Ilmiah Advokasi
Publisher : Universitas Labuhanbatu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36987/jiad.v13i4.6709

Abstract

The rapid development of technology in Indonesia has significantly increased consumer demand for electronic devices, particularly iPhones, including those traded in the second-hand market. This phenomenon has encouraged the growth of second-hand iPhone trading activities conducted by business actors in Tenggarong City. However, in practice, various legal issues have arisen that are detrimental to consumers, particularly in the form of breach of contract resulting from the failure of business actors to fulfill their legal obligations. This study aims to analyze the forms of breach of contract in second-hand iPhone sale and purchase transactions, as well as the legal consequences for business actors who fail to apply the principle of good faith. The research employs a socio-legal approach using both normative and empirical methods. The findings indicate that business actors do not comply with their obligations as stipulated in Law Number 8 of 1999 on Consumer Protection, particularly Article 7 letter (a), which mandates business actors to act in good faith in conducting their business activities. Such violations are manifested in the failure to provide accurate, clear, and honest information regarding the condition of the second-hand iPhones sold, the failure to honor promises related to warranties or replacement of goods, and the avoidance of responsibility in addressing consumer complaints. Consequently, business actors may be held legally liable for breach of contract and violations of consumer protection laws, resulting in obligations to provide compensation and fulfill consumers’ rights in accordance with applicable laws and regulations.Keywords: Breach of Contract; Good Faith; Consumer Protection; Second-Hand iPhone Transactions
PERTANGGUNGJAWABAN HUKUM PENYEDIA LAYANAN KESEHATAN TERHADAP PEMENUHAN HAK PESERTA JAMINAN KESEHATAN NASIONAL Nur Azizah Wulandari; Purwanto Purwanto; Erna Susanti
Jurnal Ilmiah Advokasi Vol 13, No 4 (2025): Jurnal Ilmiah Advokasi
Publisher : Universitas Labuhanbatu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36987/jiad.v13i4.6874

Abstract

Healthcare is a constitutional right guaranteed by the 1945 Constitution of the Republic of Indonesia and various regulations in the field of health and social security. This study aims to analyze the legal accountability of hospitals in fulfilling the rights of participants in the National Health Insurance (JKN) program, with a case study at the Abdoel Wahab Sjahranie Regional General Hospital in Samarinda. This study uses a socio-legal approach with qualitative methods, which examines the relationship between health service regulations, administrative service practices, and the legal accountability mechanisms of hospitals in providing services to JKN participants. The results show that although hospitals have made efforts to fulfill their legal obligations and service standards, there are still gaps between legal norms and service practices, particularly in relation to administrative issues, infrastructure limitations, and handling complaints from JKN patients. The legal accountability of hospitals in practice is mostly manifested through administrative mechanisms and a tiered complaint system, but this does not fully guarantee the optimal protection of patient rights. This study emphasizes that strengthening human resource capacity, integrating service information systems, and effective regulatory oversight are important prerequisites for improving the legal accountability of hospitals and realizing fair, non-discriminatory, and sustainable health services. This study contributes to revealing the gaps in the implementation of hospitals' legal obligations in the JKN system and provides an evaluative basis for strengthening the protection of health insurance participants' rights.Keywords: health services; national health insurance; legal accountability; patient rights
Pemenuhan Hak Mitra Driver Transportasi Online di Kota Samarinda Merlita Dwi Putri; Erna Susanti; Setiyo Utomo
Jurnal ISO: Jurnal Ilmu Sosial, Politik dan Humaniora Vol. 6 No. 2 (2026): Desember
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/iso.v6i2.4035

Abstract

Penelitian ini bertujuan untuk mengkaji secara mendalam pemenuhan hak-hak mitra driver transportasi online di Kota Samarinda serta menelusuri dampak hukum dari perjanjian kemitraan yang cenderung merugikan pihak driver. Latar belakang penelitian ini didasari oleh banyaknya keluhan dari para mitra driver seperti Grab, Gojek, Maxim dan Shopee, terutama terkait ketidakjelasan penghasilan, pemotongan komisi yang tidak transparan, terbatasnya jaminan perlindungan sosial, dan absennya perlindungan hukum atas risiko kerja maupun pemutusan kemitraan secara sepihak oleh aplikator. Metode yang digunakan dalam penelitian ini adalah socio legal research dengan pendekatan yuridis normatif dan empiris, yang menggabungkan studi literatur dan pengumpulan data melalui wawancara dengan mitra driver, pihak perusahaan aplikator, serta instansi pemerintah terkait. Temuan penelitian mengungkapkan bahwa meskipun hubungan antara aplikator dan mitra driver secara hukum dikategorikan sebagai kemitraan perdata, kenyataan di lapangan menunjukkan ciri- ciri hubungan kerja yang substantif namun tanpa perlindungan hukum yang memadai. Perjanjian kemitraan disusun secara sepihak oleh perusahaan, dan sering kali mengandung ketentuan yang tidak menguntungkan mitra driver. Konsekuensinya, para driver berada dalam posisi yang lemah baik dari segi hukum maupun ekonomi, tanpa ruang untuk bernegosiasi atas isi perjanjian. Oleh karena itu, perlu adanya regulasi yang lebih tegas dari pemerintah pusat maupun daerah untuk menjamin perlindungan hukum dan sosial yang adil bagi mitra driver transportasi online, termasuk dalam hal penetapan penghasilan minimum, pemberian jaminan sosial, dan penyediaan mekanisme penyelesaian sengketa yang independen dan berimbang.
Co-Authors Abdillah Abdillah Amsari Damanik Aprilia Aryo Subroto Erni Nurdin Haris Retno Susmiati Khristyawan Wisnu Wardana Lida Khalisa Budhaeri Merlita Dwi Putri Muhammad Fauzan Efendi Nur Azizah Wulandari Purwanto Purwanto Rini Apriyani Sayyidah Wulandari Setiyo Utomo Warkhatun Najidah Yuni Yuni