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All Journal Psychopolytan (Jurnal Psikologi) PSYCHOPEDIA : Jurnal Psikologi Universitas Buana Perjuangan Karawang PREVENIRE: Journal of Multidisciplinary Science JIVA: Journal of Behaviour and Mental Health Student Scientific Creativity Journal Experimental Student Experiences Jurnal Ilmiah Dan Karya Mahasiswa Jurnal Pendidikan Sosial dan Konseling Jurnal Mahasiswa Kreatif Student Research Journal Observasi: Jurnal Publikasi Ilmu Psikologi Jurnal Imiah Pengabdian Pada Masyarakat (JIPM) Jurnal Ilmu Psikologi dan Kesehatan
KHAIRANI ZIKRINAWATI
Department Of Psychology, Faculty Of Psychology And Health, Universitas Islam Negeri Walisongo Semarang, Semarang
Religion Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Immunology & microbiology Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Medicine & Pharmacology Neuroscience Physics Public Health Social Sciences Other

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Journal : Jurnal Ilmiah Dan Karya Mahasiswa

 1 
Analisis Kepercayaan Konsumen Sewa Kos dan Kontrakan di Facebook pada Mahasiswa Universitas Islam Negeri Walisongo Semarang Vika Safitri Rahmayuniar; Elsa Sabina Putri Latifah; Irgi M. Aqil Daeng Masiga; Khairani Zikrinawati; Zulfa Fahmy
Jurnal Ilmiah Dan Karya Mahasiswa Vol. 1 No. 2 (2023): APRIL: JURNAL ILMIAH DAN KARYA MAHASISWA
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jikma.v1i2.457

Abstract

Consumer trust is one of the doors to the success of an online transaction. Consumer’s trust is needed, one of which is in boarding and renting for overseas students who’s in need a place to live in. Facebook is one of the social media that provides information about boarding houses and rent. Consumer’s trust regarding the information available needs to be fulfilled because the place of residence is the main thing. The purpose of this study is to analyze consumer trust regarding boarding and rent information on Facebook. This study uses a qualitative approach with a focused group discussion method that takes place on Google Meet. The subjects of this study were 11 students of UIN Walisongo Semarang. This research was conducted for 3 months. This study uses internal validity, external validity, reliability and objectivity for Data analysis technique. The results of the research show that the factors of consumer’s trust are more information distribution, open communication to consumers, and alignment between information and reality. From the results of this study, it is recommended to conduct a direct survey first before deciding to rent a boarding house or rented house to increase trust regarding the boarding house and rented house on Facebook.
Pengaruh Self Esteem dan Kepercayaan Terhadap Minat Beli iPhone Bekas di Aplikasi OLX pada Mahasiswa Universitas Islam Negeri Walisongo Semarang Nur Aini Naimatu A’yun; Imeldylia Rahmah; Azizah Tri Utami; Khairani Zikrinawati; Zulfa Fahmy
Jurnal Ilmiah Dan Karya Mahasiswa Vol. 1 No. 2 (2023): APRIL: JURNAL ILMIAH DAN KARYA MAHASISWA
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jikma.v1i2.458

Abstract

This research aims to measure the Influence of Self-Esteem and Trust on the Purchase Intention of Used iPhones on the OLX Application among Students at UIN Walisongo. The study used linear regression analysis and a quantitative approach through probability sampling with a sample size of 100 respondents. Based on the analysis, it can be concluded that Self-Esteem and Consumer Trust have a simultaneous effect on the purchase intention of used iPhones on the OLX application with an F-value of 24.624 and a significance value of less than 0.001. Self-Esteem and Consumer Trust have a significant partial effect on the Purchase Intention of Used iPhones on the OLX Application among students at UIN Walisongo Semarang
Bagaimana Tingkat Kepuasan Pengguna KAI Acces? Persepsi Kualitas Pelayanan Online Reservation Ticket Nanda Zakiyatul A; Zahrotun Nikmah; Rania Rivalda; Alifia Shafara; Khairani Zikrinawati; Zulfa Fahmy
Jurnal Ilmiah Dan Karya Mahasiswa Vol. 1 No. 2 (2023): APRIL: JURNAL ILMIAH DAN KARYA MAHASISWA
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jikma.v1i2.459

Abstract

Service perception is a form of consumer assessment of a good, service, and or so on. Perceptions of service include service quality and other determinants of use satisfaction, therefore this research was conducted to find out and analyze how perceptions of online reservation ticket service quality influence user satisfaction with KAI Access. The data obtained in this study by distributing questionnaires were then analyzed using quantitative analysis. Sampling in this study were 164 respondents using a non-probability sampling technique, namely purposive sampling. In this study, data processing was assisted by the SPSS version 20 application by testing the assumptions and testing the hypotheses that had been generated. The results of the analysis of the data obtained can be stated that the perception of service quality has a positive influence with an influence size of 25.7% on the satisfaction of KAI Access users in Indonesia, with a significance value of 0.000 <0.05. This means that the better the quality of service owned by KAI Access, the the level of user satisfaction is getting higher. Therefore, companies must always strive to improve and improve service quality so that KAI Access users have a high level of satisfaction.
Pengaruh Persepsi E-Service Quality pada Layanan Pemesanan Tiket Kereta Api Terhadap Kepuasan Mahasiswa Pengguna Traveloka Haqimah Shafa Salsabilla; Lathifah Zakiyatuz Zahra; Milladyah Laila Sari; Khairani Zikrinawati; Zulfa Fahmy
Jurnal Ilmiah Dan Karya Mahasiswa Vol. 1 No. 2 (2023): APRIL: JURNAL ILMIAH DAN KARYA MAHASISWA
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jikma.v1i2.460

Abstract

. This research was conducted based on the increasing use of the internet use in Indonesia and the opportunities for online train ticket sales namely e-ticketing and the possibility of having a relationship with customer satisfaction. This research aims to determine the effect of perceived e-service quality on train ticket booking services on students satisfaction using Traveloka. This research used a quantitative research method by distributed questionnaires online. This research used a sampling technique namely non-probability sampling with purposive sampling. Data collection was done by spreading the questionnaires to related respondents. The population in this research are 114 students from various universities who have booked train tickets at Traveloka. The result of this research indicated that there is a positive and significant effect between perception of e-service quality in train ticket booking services on students who use Traveloka satisfaction
Co-Authors Abdul Malik Karim Amrullah Aden Paiq Muntaz Afif Abdul Aisyah Raihan Faradila Alifia Shafara Amalia Zulfa Ana Nur Khasanah Anita Nurmaida Putri Arini Fauzatannisa Arrum Amalia Arrum Amalia Atika Rahmah Aurra Amalia Dwiputri Ayi Romdon Ahmad Fauji Azizah Tri Utami Devanty Kamila Maulidiya Dewi Sulistiya Dhea Eka Vitaloka Khoirunnisa Dhea Eka Vitaloka Khoirunnisa Dilla Maghdalena Dimas Wahyu Pratama Eko Setyo Nugroho Elsa Sabina Putri Latifah Erfiyanti Eva Miftakhul Janah Faiqotul Ilmiyah Fajar Kamil Pasya Falikhal Isrounnastiti Farah Aulia Octaviani Fatimah Azzahra Putri Bachtiar Febby Fariska Febriani Nur Islami Fitriana Zamrotul Ulya Furqon Efendi Gaiska Meindieta Muharam Galuh Meliana Anggraeni Haqimah Shafa Salsabilla Iis Kolama Sari Imeldylia Rahmah Indah Nihayatur Romadhoniah Irgi M. Aqil Daeng Masiga Irma Masfia Ismi Alvia Damayanti Ismi Nur Arifah Laila Fitri Nur Zahrani Lailati Nisrokha Lathifah Zakiyatuz Zahra Maryam Farah Nur Fadhilah Milladyah Laila Sari Mita Widya Pratama Muchammad Fariz Muhda Zahroh Vania Munif, Ahmad Mutiatun Himmatul Khoiriyah Mutiya Aziza Nabela Devinta Puspitaningrum Nabilah Auradifa Aditya Putritami Nadya Ariyani Hasanah Nuriyyatiningrum Nanda Zakiyatul A Navika Apri Alifia Neno Sri Wahyuningsih Nia Natalia Nidzam Zahra Viandifa Nisa Hanifah Novita Sari Nur Aini Naimatu A’yun Nur Fazlin Nurul Aiyuda Putri Asmara Dirgantari Rahma Mustafida Husna Raihan Al May Sany Raihan Al May Sany Rania Rivalda Reyza Banowati Ritno Andriyanto Ritno Andriyanto Rizki Febiyanti Rizki Nur Anisa Rizki Nur Anisa Salma Fathiyya Nuha Salma Fathiyya Nuha Salsabila Hasna Kamilah Sawsan Arif Sya’bani Septiyani Dwi Anggreani Shinta Nurliana Shinta Nurliana Sibthi Alfiatuni’ma Sibthi Alfiatuni’ma Sinta Rizqiana Sinta Rizqiana Sintya Dini Wilanda Sintya Dini Wilanda Vika Safitri Rahmayuniar Vina Agustin Vina Agustin Vivi Juli Pratiwi Wanda Ardika Yasinta Ayu Dewantari Yuni Zulfiana Zahrotun Nikmah Zakiyyatul Fakiroh Zidny Nabiel Hussein Zulfa Dwi Muflikhah Zulfa Fahmi Zulfa Fahmy Zurika Estiyarika