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The Effect of Consuming Ambon Banana (Musa paradisiaca Var. Sapientum) on Sleep Latency of Elderly Hypertension Selvi Ria Ristania; Martianawati Martianawati; Stefanus Supriyanto; Rudi Irawan
Health Notions Vol 1, No 2 (2017): April-June
Publisher : Humanistic Network for Science and Technology (HNST)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (88.802 KB) | DOI: 10.33846/hn.v1i2.23

Abstract

Elderly hypertension often reported that their latency elongated was less compared to healthy elderly. The increase of latency impact on health, it causes susceptibility to illness, stress, confusion, disorientation, mood disorders, less fresh, decrease ability to make decisions. The aim of this research was to explain the effect of consuming Ambon banana on sleep latency of elderly hypertension in Mulyorejo, Surabaya. Time series one group pre-test post test design was used in this research. Affordable population in this research was elderly hypertension in RW 2 and RW 3 Mulyorejo Surabaya. Total sample was 15 respondents and taken by total sampling technique. The independent variable was consuming Ambon banana, and dependent variable was sleep latency of elderly hypertension. Every day the latency and blood pressure on elderly was monitored. Data was collected using questionnaire, and then analyzed using Wilcoxon Signed Rank Test. The result showed that consuming Ambon banana affect sleep latency (p=0.009). Keywords: Ambon banana, Sleep latency, Elderly hypertension
ANALYSIS OF NURSE'S JOB SATISFACTION BASED ON INTERNAL SERVICE QUALITY MEASUREMENT Agus Aan Adriansyah; Budhi Setianto; Wiwik Afridah; Akas Yekti Pulih Asih; Stefanus Supriyanto; Venia Ilma Dwi Prastika; Amanatul Istifaiyah
Jurnal Riset Kesehatan Vol 9, No 2 (2020): NOVEMBER 2020
Publisher : Poltekkes Kemenkes Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (97.143 KB) | DOI: 10.31983/jrk.v9i2.6444

Abstract

Nurses who are considered by the hospital to be able to provide maximum health services to patients so that they can increase patient satisfaction. This research was conducted to analyze the job satisfaction of nurses based on Internal Service Quality in the inpatient installation of RSI A. Yani Surabaya. The study was conducted with an observational analytic design and cross-sectional approach. The study population was the nurses in the inpatient installation of RSI A. Yani Surabaya, a total of 104 nurses. The sample size was 78 nurses who were spread in each inpatient room of RSI A. Yani Surabaya. The method of sampling using simple random sampling. Data analysis was performed using binary logistic regression test. The results showed that 98.7% of nurses rated internal service quality as good and 64.1% of nurses said they were satisfied. Based on the statistical test, it was found that the value of p = 0.999 (more than 0.05), which means that internal service quality has no significant effect on job satisfaction of nurses. However, based on the aspect of internal service quality, the aspects of tools and reward and recognition can provide an almost significant effect on job satisfaction of nurses. Provision of tools has 9.23 times less risk of dissatisfying nurses than providing good tools. Likewise, giving rewards and recognition that was less likely to have a 3.34 times risk of making nurses dissatisfied compared to giving good recognition.
PENGARUH MUTU LAYANAN TERHADAP KEPUASAN DI POLIKLINIK HAMIL INSTALASI RAWAT JALAN RUMAH SAKIT UMUM HAJI SURABAYA Rezky Intan Rahmaningtyas; Stefanus Supriyanto
The Indonesian Journal of Public Health Vol. 14 No. 1 (2019): THE INDONESIAN JOURNAL OF PUBLIC HEALTH
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (6060.529 KB) | DOI: 10.20473/ijph.v14i1.2019.80-92

Abstract

The number of patient revisits in maternity polyclinic of Surabaya Haji Public Hospital decreased within the period of 2015 – 2016 as much as 24%. In addition, there were several indicators complained by patients in the maternity polyclinic of Surabaya Haji Public Hospital. The purpose of this study was to analyze the effect of service quality to patients’ satisfaction and loyalty in the maternity polyclinic based on Donabedian Theory. It was an observational analytic study, and sampling was taken by simple random sampling technique which in the end obtained a total of 141 respondents. The results of the study indicated that service quality significantly affected patients’ satisfaction. The mean value <3.00 was an issue that should get attention from the polyclinic including structural components (the parking space which is not large and comfortable enough) as well as process components (waiting duration to get services from physicians). Thus, recommendation given to the polyclinic could be to conduct periodic evaluation of the application of service quality as well as patients’ satisfaction and reschedule physicians’ medical practices.
Analisis Pengelolaan Obat Sebagai Dasar Pengendalian Safety Stock pada Stagnant dan Stockout Obat Fenty Ayu Rosmania; Stefanus Supriyanto
Indonesian Journal of Health Administration (Jurnal Administrasi Kesehatan Indonesia) Vol. 3 No. 1 (2015)
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (81.141 KB) | DOI: 10.20473/jaki.v3i1.2015.1-10

Abstract

ABSTRACT Stagnant and stockout of drug  are the effects from  the drug logistic management. In average of 52.43% stagnant and 19.08% stockout from 118 types of drugs in Primary Health Care from January to December 2014. This research aimed to analyzed drug management and the safety stock control of stagnant and stockout in Primary Health Care.This was quantitative research with descriptive method. Primary data was obtained by interview and observation. Secondary data obtained from LPLPO and drug planning data, it can be calculated for drug’s planning and safety stock required. Planning and procurement of drugs proposed for 2014 only has the suitability of 16,03% with the use of drugs by 2014. Receipt of drugs have a large enough discrepancy that is 76,93% of the demand for drugs in Primary Health Care. Distribution of drugs is less well with only 50% according to the procedure. Monitoring and control of the drugs have a quite well with 60% according to the procedure. While, no safety stock calculations at the Primary Health planning proposals in 2014. Process of drug management at Primary Health Care is not good enough. It needs improvements in systems planning, procurement, receipt, distribution, monitoring and control of drugs.  Keywords: drug management, safety stock control, primary health care
Determinan Pemanfaatan Puskesmas pada Anak Penyandang Disabilitas Orin Annahriyah Syukria; Stefanus Supriyanto
Indonesian Journal of Health Administration (Jurnal Administrasi Kesehatan Indonesia) Vol. 4 No. 1 (2016)
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (148.297 KB) | DOI: 10.20473/jaki.v4i1.2016.37-47

Abstract

People with disability are the largest minority group. WHO informs that the group mostly stay in developing country and one third of them are children. People with disability reported to have less access to health care thancommon society. The objective of this study was to describe the factors possibly influencing the primary health care access of children with disability in Gubeng and Mulyorejo subdistrict, Surabaya, as the one of region in EastJava that reported to have not been accomodate the needs of disabled people. It was cross sectional study with observasional approach. Participants of this study were 160 children with disability along with their parents that choosen by purposive sampling. Half of population were visited and among them obtained 44 samples. The results showed that the variables significantly related to the access of primary health care were the kind of disabilty, activity of daily living value, distance between the house and health care, transportation, parents income, health cost and transportation cost. Either individual or environtmental factor could be known as thefactor that related to the access of health care in children with disability.Keywords: Activity of daily living, disability, environtmental factors, health care access
Analisis Kesenjangan Pelayanan Pada Pasien Poliklinik Rawat Jalan Menggunakan Customer Window Linta Meyla Putri; Linta Meyla Putri; Stefanus Supriyanto
Indonesian Journal of Health Administration (Jurnal Administrasi Kesehatan Indonesia) Vol. 4 No. 2 (2016)
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (187.103 KB) | DOI: 10.20473/jaki.v4i2.2016.117-125

Abstract

Patient complaints toward service at Undaan Eyes Hospital in 2015 amounted to 9 complaints, and has not yet reached target set by the hospital which was equal to 0 complaints. Therefore, the purpose of this research is to analyze gaps in expected service and perceived service of responsiveness, reliability and emphatyat UndaanEyes Hospital. This research was an analytic observational survey and to be analyzed by customer window. Sample were in equal to 98 people and collected by systematic random sampling. The result showed from the analysis of the customer windowwas that some aspects in service are in quadrant A or Attention, which patient expected service higher than perceived service. Some aspects that were in Attention quadrant, are: waiting time > 30 minutes, speed of service delivery was slow and lack information. It can be concluded that some of the things that are in quadrant A or Attention is a strategic issue that must consider and resolve byUndaan Eyes Hospital to meet the expectations of patients.              Keywords: customer window, gap analysis,service
REDESIGNING THE ROLES OF TUBERCULOSIS TREATMENT SUPPORTER IN INDONESIA Khoiriningtyas Ayu Puspita; Zeni Yanti; Nuzulul Kusuma Putri; Stefanus Supriyanto; Nurul Atiqah
Indonesian Journal of Health Administration (Jurnal Administrasi Kesehatan Indonesia) Vol. 7 No. 2 (2019)
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (104.453 KB) | DOI: 10.20473/jaki.v7i2.2019.170-177

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Background: Indonesia is the third-highest rank country for tuberculosis. Many studies already compared the effectiveness of the Directly Observed Treatment-Short (DOTS) course with self-administered therapy (SAT) in tuberculosis treatment and pointed out that DOTS did not improve the succession rate (SR) significantly. The participation of a tuberculosis treatment supporter that has an important rule in the DOTS strategy to improve the patients’ adherence in taking treatment should be reviewed.Aims: The study aims to analyze the determination of environmental factors in the effectiveness of tuberculosis treatment which can lead to the program improvement issue.Method: This research was a cross-sectional study conducted by involving 55 of 121 tuberculosis patients. The sampling frame was tuberculosis patients who were reported under the first and third quarters in Primary Healthcare Center of Tanah Kalikedinding as it had failed to reach the succession rate during 2012-2015.Results: These findings indicated that the social environment of tuberculosis patients significantly contributed to their adherence to taking medicine. It showed that tuberculosis treatment supporters had an essential role in maintaining the patients’ adherence. Tuberculosis treatment supporters who lived in one roof with the patient tended to get 2.265 times risk to be contagious. This study also pointed out that the physical environment had the highest determination in the success rate of treatment.Conclusion: Modifying the physical environment of tuberculosis patients can be the greater alternative program to fight tuberculosis rather than the tuberculosis treatment supporters. Tuberculosis treatment supporters must be provided with universal protection due to their high-risk position to be contagious.Keywords: treatment adherence, DOTS, patient environment, treatment effectiveness.
Model of Quality Management System Using Malcolm Baldrige Criteria in Nursing Education in Surabaya A. Aziz Alimul Hidayat; Stefanus Supriyanto; Nursalam Nursalam
Jurnal Ners Vol. 10 No. 1 (2015): April 2015
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (986.179 KB) | DOI: 10.20473/jn.v10i1.2110

Abstract

Introduction: Most of the quality of Nursing Education in Surabaya is still at the low level. It is due to the fact that the process and job performances which have not been integrated yet, systematic and fl exible which are in line with the capacity of the organization and the needs of graduates. This study aims to develop a model of quality management systems of Nursing bachelor’s degree program based on the Malcolm Baldrige Criteria For Performance Excellence.Methods: The method used is a cross sectional survey design. This research was conducted with a sample of eight institutions and twenty four of respondents. The data was collected by means of interviews, questionnaires and documentation. Analysis of the data used Partial Least Square (PLS).Results: The results showed that 1) leadership affects the study program as well as the profi le that affects job performances; 2) Leadership affects the strategic planning as well as the strategic planning that affects focus of Human Resources. In addition, the focus of human resources affects the focus process and fi nally affects job performances as well; 3) customer focus affects leadership as well as leadership affects strategic planning. As the impact, strategic planning affects focus of human resources and it affects similarly on the focus process and fi nally affects job performances; 4) All variables are affected by measurements, analysis and knowledge management, except in strategic planning.Conclusion: Based on the above results, the model of quality management system can be developed by using the Malcolm Baldrige criteria for the purpose of increasing the quality of Nursing Study Program. On the other hands, this model can be used as a reference of the organization at the level of Nursing Study Program (Strategic Business Unit) to restructure the performance of the college in global competition. 
Improving the Services Quality of Educational Staff Based on Satisfaction and Loyalty Analysis of Nursing Students Fresty Africia; Stefanus Supriyanto; Tiyas Kusumaningrum
Jurnal Ners Vol. 12 No. 2 (2017): October 2017
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (16.105 KB) | DOI: 10.20473/jn.v12i2.4628

Abstract

Introduction: Educational staff services play a role in determining the quality of education. Service quality is able to provide satisfaction for students. Students who were satisfied with the perceived quality will develop student loyalty to the institution. The purpose of this study was to assess the effect of educational staff service quality with the satisfaction and loyalty of nursing students so that the educational institutions as service providers are able to provide the best service and survive in the midst of competition.Method: The study was an explanative survey with a cross-sectional design. Data collection was conducted using both quantitative (questionnaires) and qualitative (Focus Group discussion/FGD) methods. This study used proportional random sampling, with 110 students as samples. The variables in this research were customer expectations, perceived quality, student satisfaction and loyalty. The data was collected by a questionnaire and analyzed by linear regression, while FGD was conducted in two different groups (students and staff’s managers).Result: The result of the study explains the influence of student expectations on the perceived quality of the educational staff with a p-value = 0,002. There was no influence of student expectation on student satisfaction with a p-value = 0,156. The influence of the perceived quality of the educational staff towards student satisfaction had a p-value = 0,000. The influence of student satisfaction on student loyalty had a p-value = 0,000.Conclusion: The fulfilment of student expectations will have a positive impact on perceived quality. Furthermore, the positively perceived quality will create student satisfaction and student loyalty towards the educational institutions. For further research, it is suggested to examine the effect of satisfaction on student complaints.
Hubungan Persepsi Petugas Kesehatan dengan Kepatuhan Terhadap Upaya Pencegahan Penyebaran Wabah Covid-19 di Area GBPT RSUD Dr. Soetomo Nining Dwi Suti Ismawati; Stefanus Supriyanto; Setya Haksama
CoMPHI Journal: Community Medicine and Public Health of Indonesia Journal Vol. 1 No. 2 (2020): Oktober
Publisher : Perhimpunan Dokter Kedokteran Komunitas dan Kesehatan Masyarakat Indonesia (PDK3MI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (209.674 KB) | DOI: 10.37148/comphijournal.v1i2.17

Abstract

Introduction: COVID-19 is an infectious disease caused by a newly discovered type of coronavirus. This is a new virus and a previously unknown disease before the outbreak in Wuhan, China in December 2019. A coronavirus is a group of viruses that can cause disease in animals or humans. The speed of the epidemic depends on two things, namely how many people are infected in a single case and how long it takes between people to spread the infection. Until now, 209 countries have been affected by COVID-19. The Indonesian government has made efforts to cut the spread of the COVID-19 virus with several steps, namely urging the public not to come or hold events that can gather many people. Aim of study: Based on this background, this study aims to determine whether or not there is a relationship between perceptions of health workers and adherence to the appeal for wearing masks, social distancing, and washing hands in the GBPT area of dr. Soetomo to prevent the spread of the COVID-19 outbreak. Method: The number of respondents in this study were 50 people who work as doctors, nurses, administrative staff, and transporters and were calculated using a purposive sampling technique. Data were collected using instruments in the form of questionnaires and observation checklist sheets, using the Chi-Square statistical test using the SPSS program. Results and Discussion: The results of this study indicate that there is a significant relationship between perceptions of health workers and adherence. Conclusion: It can be concluded that there is a need to wear masks in the GBPT area of Dr. Soetomo to prevent the spread of the COVID-19 outbreak to health workers, especially those who work as nurses.