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All Journal Journal of Politic and Government Studies Jurnal Pengabdian Kepada Masyarakat Sakai Sambayan Martabe : Jurnal Pengabdian Kepada Masyarakat MIMBAR : Jurnal Penelitian Sosial Dan Politik Wacana Publik Administrativa : Jurnal Birokrasi, Kebijakan dan Pelayanan Publik Jurnal Administrative Reform Journal of Research in Social Science and Humanities Geoplanart Jurnal Komunikasi Pemberdayaan Jurnal Mitrawarga Ragom Jurnal Pengabdian Masyarakat Jurnal Kesehatan Bakti Tunas Husada Jurnal Kesehatan
Anisa Utami
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Journal : Jurnal Kesehatan

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PERSPEKTIF TENAGA KESEHATAN DALAM PENERAPAN SISTEM INFORMASI MANAJEMEN PUSKESMAS DI KOTA BUKITTINGGI Utami, Anisa; Ningsih, Ropika; Pebriani, Emi
Jurnal Kesehatan - STIKes Prima Nusantara Vol 16 No 3 (2025): Jurnal Kesehatan Volume 16 Nomor 3 Tahun 2025
Publisher : LPPM Universitas Prima Nusantara Bukittinggi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35730/jk.v16i3.1260

Abstract

Community health centers are the primary healthcare facilities in Indonesia, but many of the services provided are still of poor quality. Service quality can be described by patient waiting times and unintegrated patient data. This is due to inadequate infrastructure to support services. Therefore, the government has issued a policy for community health centers to use a community health center management information system. The purpose of this study is to determine the perspectives of health workers in implementing a community health center management information system. The method used is descriptive qualitative with a centralized interview approach. The participants of this study were 14 health workers taken by purposive sampling. The location of this study was three community health centers in Bukittinggi City, namely the Nilam Sari Community Health Center, the Guguk Panjang Community Health Center, and the Tigo Baleh Community Health Center. This research instrument used an interview sheet and data were collected through semi-structured interviews with data analysis techniques through the use of thematic content analysis. The results of this study are described in two themes: the first theme of the information system facilitating work and improving the quality of services in community health centers and the second theme of obstacles to using the community health center information system consisting of infrastructure constraints such as network and application errors. Thus, it was concluded that the implementation of the community health center information system supported services at the community health center, but there were several obstacles during use, such as network and application errors. Therefore, the researchers hope that this research will be continued with the design of an adequate community health center management information system application by integrating other applications.
Co-Authors Alfarisi, Muhammad Naufal Ani Agus Puspawati Apandi, Apandi Azzahra, Fara Cahya Ramadhan, Saskia Chairunnisa, Syaza Dian Kagungan Emi Pebriani eni, suci Eri Maryani Fadoli, M Irsyad Febriana Astuti Imam Mahmud IZZAH, NURUL Kamaruddin Hasan Karmilasari, Vina Laras Ayu Andini Mahmud, Imam Maulana Mukhlis Meiliyana Meiliyana Meiliyana Meiliyana Miqdad Haqqony Nana Mulyana Ningsih, Ropika Nizar, Moh Nur Anisa Puji Astuti Puspita, Amanda Bella Puspita, Octa Vallen Dwi Putri, Viona Melinda Santi Prihastuti Selvi Diana Meilinda, Selvi Diana SIMBOLON, KHAIRUNNISA Susana Indriyati Caturiani Turtiantoro Turtiantoro Vina Karmilasari Yuliani, Putu Zanu Venti Ryana