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All Journal BALI MEDICAL JOURNAL (BMJ) Medicina INDONESIAN JOURNAL OF BIOMEDICAL SCIENCES E-Jurnal Medika Udayana JURNAL BIOMEDIK Journal of the Medical Sciences (Berkala Ilmu Kedokteran) Journal of Applied Studies in Language ISM (Intisari Sains Medis) : Jurnal Kedokteran Bali Dermatology and Venereology Journal Journal of Global Pharma Technology Journal of General Procedural Dermatology and Venereology Indonesia Bali Dermatology Venereology and Aesthetic Journal
Made Wardhana
Dermatology And Venereology Departement, Faculty Of Medicine, Udayana University, Sanglah General Hospital Denpasar, Bali-Indonesia
Biochemistry, Genetics & Molecular Biology Health Professions Immunology & microbiology Languange, Linguistic, Communication & Media Medicine & Pharmacology Neuroscience Public Health

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Journal : journal of applied studies in language

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English lesson material of reservationist professions in handling personal hotel rooms through telephone Ni Luh Putu Sri Widhiastuty; I Made Wardhana
English Vol 2 No 1 (2018): June 2018
Publisher : Politeknik Negeri Bali

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Abstract

Reservationist / reservation officer of Front Office Hotel is in charge of handling hotel room reservations. The duty of the hotel's front-line reservationist is to record and complete tasks related to hotel room orders, filing room reservation data, control room inventory well, calculate forecasting, make arrival list guests (arrival list) based on existing bookings, create group information lists, create VIP information lists, create room occupancy statistics, and create daily, monthly, and yearly reports. One ability to apply good selling techniques namely the ability of a reservationist to communicate with foreign guests using the English language. English is the language of international communication, which is needed by employees who work in the world of tourism and hotels in Bali, especially for hotel front reservationist. A hotel front desk reservationist is required to communicate using the correct and standard English when serving guests who make hotel reservations. Reservationists who accept hotel room bookings by phone, usually start the conversation using the standard greeting. As a reservationist, the understanding of hotel products should really be considered, such as the location of the rooms, the types of rooms available, the applicable room rates and other service facilities available at the hotel.
Improving the students' academic English essay writing achievement through rubrics and peer correction I Made Wardhana; Ni Luh Putu Sri Widhiastuty
English Vol 2 No 1 (2018): June 2018
Publisher : Politeknik Negeri Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (164.993 KB)

Abstract

This study attempted to find out the contribution of rubrics and peer correction in improving the students’ achievement in academic English essay writing in terms of what the students’ perception on the application of rubrics and peer correction in academic English essay writing was; what the students’ academic English essay writing achievement was after being exposed through rubrics and peer correction; whether there was a correlation between rubrics and peer correction and the students’ academic English essay writing achievement. The data were collected from a distributed questionnaire consisting of a five-scale statement and open-ended questions to be responded by 60 samples of two classes out of 9 classes of semester 5 students of English Department of Faculty of Teacher Training and Education of Mahasaraswati University Denpasar in academic year 2016/2017 and the achievement of the students’ academic English essay from a determined thesis statement after being exposed to the application of rubrics and peer correction; both of whose scores were confronted to obtain the correlation. The result showed that there was a strong correlation (0.62) between the students’ perception on the application of rubrics and peer correction and their academic English writing achievement meaning that that rubrics and peer correction had a positive contribution in improving the students’ academic English writing achievement. Therefore, it was logical to recommend that rubrics and peer correction be applied as one of the techniques in improving academic English essay writing.
Co-Authors Adeline Santoso Ana Rahmawati Anak Agung Gde Putra Wiraguna Anak Agung Gde Putra Wiraguna Ariana Ariana Ariana Ariana Batan, Putu Nila Wardhani Dewi Gotama Ermon Naftali Limbara Ermon Naftali Limbara Fresa Nathania Rahardjo Fresa Nathania Rahardjo Gde Ngurah Arya Ariwangsa Gde Somayana GK Darmaputra I Dewa Nyoman Wibawa I Gde Nengah Adhilaksman I Gde Nengah Adhilaksman I Gde Nengah Adhilaksman Sunyamurti Wirawan I Gusti Ayu Agung Dwi Karmila I Gusti Ayu Agung Elis Indira I Gusti Ayu Agung Praharsini I Gusti Ayu Agung Praharsisni I Gusti Nyoman Darmaputra I Ketut Mariadi I Ketut Suastika I.G.A. Karmila Ida Ayu Intan Pratiwi Ida Ayu Trisna Dewi IGAA Ratna Medikawati, IGAA Ratna IGN Darma Putra Ivana Sugiarto Ketut Suata Limbara, Ermon Naftali Luh Made Mas Rusyati Made Kusuma Dewi Maharani Made Kusuma Dewi Maharani Made Martina Windari Made Puspawati Made Swastika Adiguna Maharani, Made Kusuma Dewi Marrietta Sugiarti Sadeli Marrietta Sugiarti Sadeli Martima W Martina Windari Martina Windari Nareswari, Putu Ayu Diah Natih, Sintha Aprillia Gita Ni Luh Putu Ratih Vibriyanti Karna Ni Luh Putu Sri Widhiastuty Ni Made Dwi Puspawati Ni Putu Tiza Murtia Margha Nila Puspasari Nila Wardani Nila Wardhani Batan Nyoman Suryawati Nyoman Yoga Maya Pramita Nyoman Yoga Maya Pramita Pande Agung Mahariski Prima Sanjiwani Puspawati . Putu Ayu Diah Nareswari Putu Ayu Diah Nareswari Putu Kurniawan Dhana Rahardjo, Fresa Nathania Ratih Vebrianti Ricky Fernando Maharis Rikcy Fernando Maharis Sadeli, Marrietta Sugiarti Sissy Sissy Sunny Wangko Suryawati . Wiraguna, Swastika Adiguna