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All Journal JOURNAL OF APPLIED INFORMATICS AND COMPUTING JURNAL TEKNIK INFORMATIKA DAN SISTEM INFORMASI Jurnal Nasional Komputasi dan Teknologi Informasi JuSiTik : Jurnal Sistem dan Teknologi Informasi Komunikasi Jurnal Teknologi Sistem Informasi Publikasi Hasil Pengabdian Kepada Masyarakat. MDP Student Conference Jurnal Grafis
Anugerah Widi
Universitas Multi Data Palembang
Aerospace Engineering Arts Humanities Automotive Engineering Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Neuroscience Transportation Other

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Pengembangan Website Pariwisata Religi Berbasis Informasi dan Tiket Online (Studi Kasus: Museum Al-Qur’an Akbar Palembang) Salsabilah, Nada; Syalsabila, Aulia; Almunawaroh, Yuliana; Lutfyah, Rafa; Widi, Anugerah
MDP Student Conference Vol 5 No 2 (2026): The 5th MDP Student Conference 2026
Publisher : Universitas Multi Data Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35957/mdp-sc.v5i2.14942

Abstract

The development of digital technology has driven service transformation across various sectors, including tourism, particularly religious tourism, which requires easy access to information and efficient visitor services. Museum Al-Qur’an Akbar Palembang, as a religious and educational tourism destination, faces challenges in managing visitor information and ticket reservation services that are still largely conventional and not yet fully oriented toward user experience. This study aims to design the user interface and user experience (UI/UX) of an information and online ticketing website by applying the Design Thinking method. The method is implemented through five stages empathize, define, ideate, prototype, and test to systematically identify the needs and problems of both visitors and museum managers and translate them into digital design solutions. The results show that the application of Design Thinking contributes to the development of a website prototype that supports service efficiency, improves information clarity, enhances navigation comfort, and aligns user needs with museum management requirements. This research provides a contribution to the development of user-centered digital services for religious tourism and may serve as a reference for the design of similar systems in other religious and cultural tourism destinations.
Perancangan Website Gunung Hijau Lestari Menggunakan Metode Design Thinking Siddharta, Natalia; Zahrani, Delia; Wijaya, Olivia; Nasution, Nazwa Munthaha Hendriyani; Salsabilla, Taqiyya Safira; Widi, Anugerah
MDP Student Conference Vol 5 No 2 (2026): The 5th MDP Student Conference 2026
Publisher : Universitas Multi Data Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35957/mdp-sc.v5i2.15090

Abstract

Gunung Hijau Lestari is one of the well-known swimming pool tourist destinations that is frequently visited by the public. This study aims to design an informational website for Gunung Hijau Lestari by applying the Design Thinking method to meet user needs and experiences. The design process begins with the empathize stage through direct on-site observation and the distribution of online questionnaires to visitors in order to identify their experiences, complaints, and expectations. The collected data are then analyzed as the basis for developing website features and content. The result of this study is a website design for Gunung Hijau Lestari that provides general information, facilities, services, ticket prices, and swimming pool conditions. This website is expected to help visitors access information more effectively and improve the quality of information services at the Gunung Hijau Lestari tourist site. The usability testing results showed an average SUS score of 82.4 and a task success rate of 94%, indicating that the proposed website design has excellent usability.
Strategi Perancangan UI/UX Aplikasi Mobile Untuk Mengoptimalkan Pengalaman Pengunjung Museum SMB II Rafista, Charoline; ., Dewi; Carita, Felicia; Amelia, Tia; Widi, Anugerah
MDP Student Conference Vol 5 No 2 (2026): The 5th MDP Student Conference 2026
Publisher : Universitas Multi Data Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35957/mdp-sc.v5i2.15458

Abstract

Sultan Mahmud Badaruddin (SMB) II Museum is a historical icon of Palembang City; however, the limited availability of tour guides, interactive media, and digital interaction has resulted in a suboptimal visitor experience. This study aims to design the user interface (UI) and user experience (UX) of a mobile museum companion application using the Design Thinking method, which consists of the Empathize, Define, Ideate, Prototype, and Test stages. The main focus of the design is to create an intuitive self-guided tour experience to help visitors access historical information more easily and interactively. This study produces a prototype application named SriWarna, which is evaluated using the User Experience Questionnaire (UEQ). The prototype integrates local Palembang cultural elements into a modern digital interface. The evaluation results indicate that the proposed application design enhances visitor engagement and facilitates independent access to historical information. Nevertheless, the SriWarna application has the potential to be further refined in order to provide a more consistent and optimal user experience for all museum visitors.
Transformasi Pengalaman Pengunjung Melalui Perancangan UI/UX Website pada Kolam Renang Amanzi Waterpark Wijaya, Frendy; Khairunissa, Syakirana Ciffa; Pranata, M Doni; Widi, Anugerah
MDP Student Conference Vol 5 No 2 (2026): The 5th MDP Student Conference 2026
Publisher : Universitas Multi Data Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35957/mdp-sc.v5i2.15564

Abstract

Amanzi Waterpark is a water-based tourism destination that attracts visitors from various age groups. However, based on direct observations and interviews with visitors, several issues were identified, including limited access to up-to-date information regarding ticket prices, promotions, operating hours, and ride details. These limitations may affect visitor convenience and interest prior to visiting the location. This study applies the User Centered Design (UCD) approach to develop a website interface that functions as an information and online ticket purchasing platform for Amanzi Waterpark. The UCD process includes understanding the context of use, identifying user requirements, designing solutions, and conducting iterative evaluations. Research subjects consisted of children, teenagers, adults, and families selected purposively. Data were collected through direct observation and interviews conducted at the research site. The result of this study is a proposed website UI/UX design that provides online ticket purchasing features, comprehensive ride information, and updated ticket prices and promotional content, aimed at improving service quality and enhancing visitor experience.
Co-Authors ., Dewi Almunawaroh, Yuliana Amelia, Tia Angelica, Cornelia Okta Antonius Wahyu Sudrajat Carita, Felicia Eko Sediyono Elizabeth, Sri Megawati Fia Izzah Maylinda Hendry Khairunissa, Syakirana Ciffa Lutfyah, Rafa Madani, Nadia Selvi Muhammad Rachmadi, Muhammad Nasution, Nazwa Munthaha Hendriyani Pibriana, Desi Pranata, M Doni Puspasari, Astri Rafista, Charoline Ratna Juwita Risma Anggraini Saibi, Muhammad Ritzky Salim, Nadina Salsabilah, Nada Salsabilla, Taqiyya Safira Siddharta, Natalia Syalsabila, Aulia Tanzil, Surya Pratama Tinaliah, Tinaliah Wahyu, Antonius Wijaya, Frendy Wijaya, Olivia Wiwik Handayani Zahrani, Delia Zalzabila, Isniati