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FAKTOR FAKTOR YANG MEMPENGARUHI PENJUALAN PADA PT. HEMPEL INDONESIA CABANG BANJARMASIN M. Mochtar Mandala. S.; Dedi Satriawan; Septeria Noor Yuliannisa
Administraus Vol. 6 No. 2 (2022): Administraus: Jurnal Ilmu Administrasi dan Manajemen
Publisher : STIA Bina Banua Banjarmasin

ABSTRACT This study aims to determine the factors that affect sales, the constraints faced and alternative solutions to overcome these obstacles. The research method used is descriptive method, data collection techniques using documentation, observation and interviews, with qualitative data analysis techniques. The results showed that the factors that influence sales at PT Hempel Indonesia Banjarmasin branch are internal factors, namely the condition and ability of the seller to always provide initial training / training, capital as an effort to create company goals, company organizational conditions, promotion through social media and advertising media. Meanwhile, external factors are market conditions, namely according to market demand (consumers/communities/users), and other factors including exhibitions. Constraints faced by PT Hempel Indonesia Banjarmasin branch in sales are customer payment systems that are often late, consumers are special and limited, distribution is often hampered due to limited production. Meanwhile, the efforts made are the joint policy of the customer payment system on time, Paying special attention to customer service, Distribution of goods on time, the company sends a letter or fax notification to the center that the existing goods or stock has run out and asks to be sent immediately. Keywords: Sales, Product, Price, Distribution and Promotion Factors ABSTRAK Penelitian ini bertujuan untuk mengetahui Faktor-faktor yang mempengaruhi penjualan, kendala yang dihadapi dan alternative solusi mengatasi kendala tersebut. Metode penelitian yang digunakan adalah metode deskriptif, Teknik pengumpulan data menggunakan dokumentasi, observasi dan wawancara, dengan teknik analisis data kualitatif. Hasil penelitian menunjukkan bahwa Faktor yang mempengaruhi penjualan pada PT Hempel Indonesia cabang Banjarmasin adalah faktor internal yaitu Kondisi dan kemampuan penjual selalu memberikan training / pelatihan awal, Modal sebagai upaya untuk terciptanya tujuan perusahaan, Kondisi organisasi perusahaan, Ppromosi melalui media sosial serta media iklan. Sedangkan faktor eksternal yaitu kondisi pasar yakni dengan sesuai permintaan pasar (konsumen/masyarakat/pemakai), dan faktor lain yang meliputi pameran. Kendala yang dihadapi oleh PT Hempel Indonesia cabang Banjarmasin dalam penjualan adalah Sistem pembayaran customer yang sering terlambat, Konsumennya khusus dan terbatas, Distribusi sering terhambat diakibatkan dari produksi yang terbatas. Sedangkan upaya yang dilakukan adalah Kebijakan bersama sistem pembayaran customer tepat pada waktunya, Memberikan perhatian khusus untuk pelayanan pelanggan, Pendistribusian barang tepat pada waktunya perusahaan mengirimkan surat atau fax pemberitahuan ke pusat bahwa barang yang ada atau stock sudah habis dan meminta segera di kirim. Kata Kunci : Faktor Faktor Penjualan, Produk, Harga, Distribusi dan Promosi

Survey of Non-Cash Food Aid Users in East Banjarmasin District Singgih Priono; Septeria Noor Yuliannisa; Bakhtiar; Muhammad Jamili; Ali Khamdan
Jurnal PubBis Vol 6 No 2 (2022)
Publisher : stiatabalong.ac.id

Non-cash Food Aid Users (BPNT) is food aid from the government that is given to Beneficiary Families (KPM) every month through an electronic account mechanism which is used only to buy food at E-Warong (Electronic Mutual Cooperation Stalls). In Presidential Regulation Number 63 of 2017 that the Indonesian people who get BPNT are people who are classified as poor even though in its implementation there are many things that do not match the amount of assistance with the basic needs of the community so that this assistance is complained of by the community. This research, entitled "Satisfaction Survey of Non-Cash Food Assistance Users in East Banjarmasin District", has a formulation of the problem of how satisfied BPNT program users are in East Banjarmasin District. The purpose of this study was to determine the user satisfaction of the BPNT program in East Banjarmasin District. This research uses descriptive quantitative method using several data collection techniques such as questionnaires, observation, and documentation. The data sources used are primary data from questionnaires and observations and secondary data from the regulation of the Minister of State Apparatus Empowerment and Bureaucratic Reform of the Republic of Indonesia Number 14 of 2017. Data will be analyzed using a Likert scale and community satisfaction index. Based on the results of the research that has been carried out, the community satisfaction survey consists of 9 indicators, then there are indicators that must be improved, namely time indicators, officer competence and complaints handling indicators, while the indicators that are maintained are requirements indicators, procedures, product specifications, costs, behavior. officers and infrastructure, based on the calculation of SKM, the results obtained are 75.875 compared to table II between 65.00 - 76.60 with interval C values converted to quality Service Unit performance is in a poor position.

Affecting Factors of the Performance of Employees in the Dr. H. Soemarno Sosroatmodjo Regional General Hospital Kuala Kapuas Singgih Priono; Moh. Heru Budihantho; Septeria Noor Yuliannisa
East Asian Journal of Multidisciplinary Research Vol. 1 No. 7 (2022): August 2022
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/eajmr.v1i7.1072

The research that has been conducted aims to determine the factors that affect employee performance at the Dr. H. Soemarno Sosroatmodjo General Hospital Kuala Kapuas. The research was conducted using descriptive methods, data were collected and obtained from interviews, observations and documentation, data were collected through key informants and informants. The data that has been collected is analyzed by qualitative analysis. The research that has been done gives the results that the factors that affect the performance of employees at the Regional General Hospital Dr. H. Soemarno Sosroatmodjo Kuala Kapuas is seen from the ability which consists of education, the employees at the Regional General Hospital Dr. H. Soemarno Sosroatmodjo Kuala Kapuas mostly had high school education, especially structural ones. The training that employees participated in was secretarial training, budgeting, and equipment maintenance as well as financial accountability, and functional training aimed at medical personnel, especially nursing staff. H. Soemarno Sosroatmodjo Kuala Kapuas can be said to be good although there is still a need for guidance, the supervision carried out is informal, namely by providing only direction, the condition of facilities and infrastructure is still not adequate to support the work, and the physical condition of the work environment is still being improved.

PERANAN KELOMPOK INFORMASI MASYARAKAT(KIM) KAMPUNG PURUN DI KELURAHAN PALAM KECAMATAN CEMPAKA KOTA BANJARBARU Herry Isdaryoko; Anhar Yani; Mukhlan Khairiry; Rizalul Gadi; Septeria Noor Yuliannisa
Administraus Vol. 6 No. 3 (2022): Administraus: Jurnal Ilmu Administrasi dan Manajemen
Publisher : STIA Bina Banua Banjarmasin

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56662/administraus.v6i3.160

Abstract : The research has the following objectives to determine: (1) the role of the Purun Village Community Information Group (KIM) in increasing the income of the Purun craftsmen, (2) the constraints on the role of the Purun Village Community Information Group (KIM) in increasing the income of the Purun craftsmen, (2) the solutions in overcome the constraints of the role of the Community Information Group (KIM) of Kampung Purun in increasing the income of Purun craftsmen. This research uses a descriptive qualitative research form. Researchers used data collection techniques Interview, Observation, and Documentation. The results of the research show: (1) The role of the Community Information Group (KIM) of Kampung Purun in increasing the income of Purun craftsmen is an effort that can be a connector for delivering information to the community. In the role of the Community Information Group (KIM) of Kampung Purun, it is stated in the Regulation of the Minister of Communication and Information No. 8/ Per/ M. Kominfo/6/ 2010 concerning Development and Empowerment of Social Communication Institutions. Community information groups including the Community Information Group (KIM) of Kampung Purun in increasing the income of Purun craftsmen, (2) Constraints on the role of the Community Information Group (KIM) of Purun Village in increasing the income of Purun craftsmen regarding aspects of the lack of quality of craftsmen, availability of marketing channels and available for business development, and (3) constraints on the role of the Purun Village Community Information Group (KIM) in increasing the income of purun craftsmen by improving the quality of craftsmen/HR in each business field, increasing funding independently, and building Keywords: Community Information Group, Income, Purun craftsmen Abstrak : Penelitian memiliki tujuan sebagai berikut untuk mengetahui : (1) peranan Kelompok Informasi Masyarakat (KIM) Kampung Purun dalam meningkatkan pendapatan pengrajin purun, (2) kendala peranan Kelompok Informasi Masyarakat (KIM) Kampung Purun dalam meningkatkan pendapatan pengrajin purun, (2) solusi dalam mengatasi kendala peranan Kelompok Informasi Masyarakat (KIM) Kampung Purun dalam meningkatkan pendapatan pengrajin purun. Penelitian ini menggunakan bentuk penelitian Deskriptif Kualitatif. Peneliti menggunakan teknik pengumpulan data Wawancara, Observasi, dan Dokumentasi. Hasil penelitian menunjukan : (1) Peranan Kelompok Informasi Masyarakat (KIM) Kampung Purun dalam meningkatkan pendapatan pengrajin purun merupakan upaya yang dapat menjadi penyambung penyampaian informasi kepada masyarakat. Dalam peranan Kelompok Informasi Masyarakat (KIM) Kampung Purun ini tercantum pada Peraturan Menteri Komunikasi dan Informatika No.8/Per/M.Kominfo/6/2010 tentang Pengembangan dan Pemberdayaan Lembaga Komunikasi Sosial. Kelompok informasi Masyarakat termasuk Kelompok Informasi Masyarakat (KIM) Kampung Purun dalam meningkatkan pendapatan pengrajin purun, (2) Kendala peranan Kelompok Informasi Masyarakat (KIM) Kampung Purun dalam meningkatkan pendapatan pengrajin purun menyangkut aspek kurangnya kualitas pengrajin, ketersediaan saluran pemasaran serta dan yang tersedia untuk pengembangan usaha, dan (3) Kendala peranan Kelompok Informasi Masyarakat (KIM) Kampung Purun dalam meningkatkan pendapatan pengrajin purun dengan meningkatkan kualitas Pengrajin/SDM pada masing-masing bidang usaha, Menambah pendanaan secara swadaya, serta membangun. Kata Kunci: Kelompok Informasi Masyarakat, Pendapatan, Pengrajin Purun

Competence Analysis of Islamic Religious Counselors at the Office of the Ministry of Religion in Kapuas Regency Abdul Hamid; Irawanto; Riky Welly Saputra; Mukhlan Khairiry; Septeria Noor Yuliannisa
East Asian Journal of Multidisciplinary Research Vol. 1 No. 11 (2022): December 2022
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/eajmr.v1i11.2293

This study aims to: 1) Analyze the Competence of Islamic Religious Instructors at the Office of the Ministry of Islamic Religion in Kapuas Regency, 2) Know the Efforts to Increase the Competence of Islamic Religious Instructors, 3) Analyze the supporting factors and inhibiting factors of the Competence of Islamic Religious Instructors in the Office of the Ministry of Religion of Kapuas Regency. The research was conducted with a qualitative approach. Data collection techniques were carried out by observation, interviews, and documentation involving the State Civil Apparatus of the Office of the Ministry of Religion of Kapuas Regency, who served as Islamic Religious Extension (inform) and Head of the Kapuas Regency Office of the Ministry of Religion, Head of the Administrative sub-division, Head of the Islamic Community Guidance section of the Kapuas Regency Office of the Ministry of Religion. The results of this study indicate that: every Islamic Religious Instructor continuously needs to improve the Competence of knowledge, skills, attitudes, and self-development, as well as understand the vision and mission of the Religious Instructor itself.

PENGARUH SEKTOR PEMBANGUNAN DAERAH TERHADAP INDEKS PEMBANGUNAN MANUSIA DI KABUPATEN HULU SUNGAI UTARA Sofan Hariri Sarbini; Septeria Noor Yuliannisa; Muhammad Mochtar Mandala Silam
Administraus Vol. 5 No. 2 (2021): Administraus: Jurnal Ilmu Administrasi dan Manajemen
Publisher : STIA Bina Banua Banjarmasin

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract : The purpose of this study was to determine the effect of the regional development sector on the human development index in Hulu Sungai Utara Regency. This research is a quantitative descriptive study. This research was conducted at the Government Agencies in the North Hulu Sungai Regency. This research sample numbered 114 people by using the Proportional Strativied Random Sampling method. Data collection techniques using questionnaires and documentation. Test the validity and reliability using the product moment correlation formula from Pearson and Croncbach.s alpha. Data analysis techniques used to test hypotheses are bivariate analysis (Pearson product moment correlation) and linear regression analysis (partial and simultaneous). Based on the results of data analysis, it can be concluded that there is a significant influence between the Regional Development Sector on the Human Development Index, both partially and simultaneously. Keywords: Regional Develovement, Human Develovement Index Abstrak : Tujuan penelitian ini untuk mengetahui pengaruh sektor pembangunan daerah terhadap indeks pembangunan manusia di kabupaten Hulu Sungai Utara. Penelitian ini adalah penelitian deskriptif kuantitatif. Penelitian ini dilaksanakan di Instansi-instansi Pemerintah kabupaten Hulu Sungai Utara. Sampel penelitan ini berjumlah 114 orang dengan mengggunakan metode Proportional Strativied Random Sampling. Teknik Pengumpulan Data menggunakan kuisioner dan dokumentasi. Uji validitas dan reabilitas menggunakan formula corelation product moment dari pearson dan croncbach.s alpha. Teknik analisa data yang digunakan untuk menguji hipotesis adalah analisis bivariat (korelation product moment pearson) dan analisis regresi linear (partial dan simultan). Berdasarkan hasil analisis data dapat diambil simpulan bahwa ada pengaruh yang signifikan antara Sektor Pembangunan Daerah terhadap Indeks Pembangunan Manusia, baik secara parsial maupun simultan. Kata Kunci: Pembangunan Daerah, Indeks Pembangunan Manusia

The Effect of Work Ethic on Job Performance, Mediated by Employee Discipline, at the Kapuas Regency Education Office Agustin; Misransyah Akos; Moh. Heru Budihantho; Septeria Noor Yuliannisa
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol. 7 No. 2 (2026): April 2026
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/bb16fd91

This study aims to analyze the effect of work ethic on employee job performance, with work discipline as a mediating variable, at the Kapuas Regency Education Office. The research problem stems from fluctuations in employee discipline levels, which have the potential to affect organizational performance. This study employs a quantitative approach with an associative design. The study population consists of 97 employees, with a sample of 78 respondents determined using the Slovin formula with a 5% margin of error and stratified random sampling. Data were collected via a questionnaire using a Likert scale and analyzed using Partial Least Squares-based Structural Equation Modeling (SEM-PLS). The results indicate that work ethic significantly influences work discipline, work discipline significantly influences work performance, and work ethic significantly influences work performance. Furthermore, work discipline was found to mediate the relationship between work ethic and employee work performance. These findings indicate that enhancing work ethic values must be accompanied by strengthening disciplinary behavior as a mechanism that transforms value orientation into measurable performance. This study provides a theoretical contribution to strengthening the value–behavior–performance relationship model in the public sector, as well as practical implications for human resource management in local government agencies.

The Effect of Organisational Climate on Employee Performance: The Mediating Role of Work Motivation at the Class I Banjarmasin Harbourmaster and Port Authority Office Anovan Ashari; Misransyah Akos; Rahmadi; Septeria Noor Yuliannisa
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol. 7 No. 2 (2026): April 2026
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/q473j171

This study aims to analyse the influence of organisational climate on employee performance, with work motivation as a mediating variable, at the Banjarmasin Class I Harbour Master’s Office and Port Authority. The study employs a quantitative approach using a survey method and purposive sampling technique, with 48 employees as respondents. Data analysis was conducted using Partial Least Squares Structural Equation Modelling (PLS-SEM) via the SmartPLS version 3.29 application. The results indicate that organisational climate has a positive and significant influence on employees’ work motivation (t = 6.823; p < 0.05). Furthermore, work motivation also has a positive and significant effect on employee performance (t = 3.833; p < 0.05). In addition, organisational climate was found to have a direct effect on employee performance (t = 3.028; p < 0.05). The results of the mediation test indicate that work motivation partially mediates the relationship between organisational climate and employee performance (t = 3.464; p < 0.05). These findings confirm that improvements in employee performance are influenced not only by the creation of a conducive organisational climate, but also by the level of work motivation employees possess in carrying out their duties and responsibilities effectively.

The Principal’s Strategy for Improving Accreditation Scores at State Junior High School 4 Dadahup Kuala Kapuas Enarorika; Anhar Yani; Moh. Heru Budihantho; Septeria Noor Yuliannisa
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol. 7 No. 2 (2026): April 2026
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/1j0m0323

School accreditation serves as a national quality assurance mechanism to evaluate institutional compliance with the Indonesian National Education Standards (SNP). In 2018, SMPN 4 Dadahup Kuala Kapuas received a C accreditation (score 73), with low performance in Graduate Competency Standards, Educator and Education Personnel Standards, and Facilities and Infrastructure Standards. This study aims to analyze the principal’s strategic management in improving accreditation scores, identify institutional constraints, and examine improvement efforts undertaken. The research employs a qualitative post-positivist approach using purposive sampling. Data were collected through observation, interviews, and documentation and analyzed through triangulation involving data reduction, presentation, and conclusion drawing. The findings reveal that the principal adopted administrative compliance–oriented strategies, including formation of an accreditation team, instrument identification, evidence fulfillment, task distribution, and school self-evaluation. Improvement efforts focused on infrastructure procurement, optimization of facilities maintenance, addition of teaching staff, and fulfillment of documentation requirements. However, structural limitations such as limited human resources, inadequate infrastructure, and geographical constraints significantly influenced implementation effectiveness. The study concludes that while strategic compliance strengthened administrative readiness, sustainable accreditation improvement requires structural capacity building beyond document fulfillment.

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