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All Journal Restorica: Jurnal Ilmiah Ilmu Administrasi Negara dan Ilmu Komunikasi Publica: Jurnal Pemikiran Administrasi Negara Al-MIKRAJ: Jurnal studi Islam dan Humaniora Jurnal Informasi dan Komunikasi Administrasi (JIKAP) Jurnal Pengabdian Masyarakat Nusantara Jurnal Media Administrasi SWATANTRA Jurnal Relasi Publik Asian Journal of Management, Entrepreneurship and Social Science Jurnal Wacana Kinerja: Kajian Praktis-Akademis Kinerja dan Administrasi Pelayanan Publik Al Yazidiy: Jurnal Sosial Humaniora dan Pendidikan
Muhammad Khoirul Anwar
Administrasi Publik, Fakultas Ilmu Sosial Dan Ilmu Politik, Universitas Muhammadiyah Jakarta
Religion Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

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Fokus Pengawasan Ombudsman RI: Evaluasi Maladministrasi dalam Pelayanan Publik di Jakarta Raya Manda Maulana; Fauziah Kurniati; Muhammad Khoirul Anwar
AL-MIKRAJ Jurnal Studi Islam dan Humaniora (E-ISSN 2745-4584) Vol. 5 No. 01 (2024): AL-Mikraj Jurnal Studi Islam dan Humaniora
Publisher : Pascasarjana Institut Agama Islam Sunan Giri Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37680/almikraj.v5i01.6350

Abstract

Penelitian ini bertujuan untuk menjelaskan peran dan metode penelitian yang digunakan Ombudsman Republik Indonesia (ORI) dalam mengidentifikasi dan mengevaluasi kasus maladministrasi pelayanan publik di Indonesia melalui studi pustaka. Metode penelitian ini meliputi pencarian, pemilihan, evaluasi, analisis, dan sintesis berbagai sumber pustaka yang relevan dengan permasalahan maladministrasi. Studi pustaka dilakukan secara sistematis untuk mengumpulkan informasi dari berbagai basis data daring, jurnal akademik, laporan penelitian, dan dokumen terkait lainnya. Sumber pustaka terpilih dievaluasi berdasarkan kriteria inklusi yang meliputi relevansi, akurasi, dan kredibilitas. Data yang terkumpul kemudian dianalisis untuk mengidentifikasi pola, tren, dan temuan penting terkait kasus maladministrasi pelayanan publik. Hasil penelitian menunjukkan bahwa studi pustaka memberikan kontribusi yang signifikan dalam memperdalam pemahaman ORI terhadap berbagai aspek maladministrasi, meliputi penyalahgunaan wewenang, penyalahgunaan anggaran, ketidakadilan dalam pelayanan, dan ketidaktransparan dalam kebijakan publik. Dengan menggunakan pendekatan ini, ORI dapat merumuskan rekomendasi kebijakan berbasis bukti untuk perbaikan sistemik tata kelola pemerintahan di Indonesia.
Pelatihan Calon Asisten Ombudsman Republik Indonesia: Mewujudkan Profesionalisme dan Representasi Sosial dalam Lembaga Pengawas Pelayanan Publik Rangga Aditya Pranata; Muhammad Khoirul Anwar; Dawam Muzakki
AL-MIKRAJ Jurnal Studi Islam dan Humaniora (E-ISSN 2745-4584) Vol. 5 No. 2 (2025): AL-Mikraj Jurnal Studi Islam dan Humaniora
Publisher : Pascasarjana Institut Agama Islam Sunan Giri Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37680/almikraj.v5i2.7726

Abstract

This study aims to examine the urgency of training prospective Ombudsman Assistants of the Republic of Indonesia in shaping professionalism and strengthening social representation within the public service supervisory institution. Ombudsman Assistants play a strategic role as technical supervisors who interact directly with public reports, thus requiring high competence and a strong professional attitude. This study uses a qualitative-descriptive approach with a literature study method. Data were collected from various legal sources and scientific literature, including laws and regulations, Ombudsman RI policy documents, and relevant articles and opinions. The analysis was carried out thematically to see the relationship between training policies, career systems, and socio-cultural aspects. The results of the discussion show that training not only equips prospective assistants with technical competence and professional ethics, but also plays a role in shaping an inclusive and adaptive institutional identity to the diversity of society. The synergy between training and the career development system is the key to the success of the Ombudsman RI in producing professional, integrated, and representative human resources.
Peran Ombudsman Republik Indonesia Dalam Mencegah Potensi Maladministrasi Pada Pelayanan Jaminan Sosial Ketenagakerjaan Bagi Pekerja Informal Fajar Reza Rivaldi; Muhammad Khoirul Anwar; Nafi Alrasyid
AL-MIKRAJ Jurnal Studi Islam dan Humaniora (E-ISSN 2745-4584) Vol. 5 No. 2 (2025): AL-Mikraj Jurnal Studi Islam dan Humaniora
Publisher : Pascasarjana Institut Agama Islam Sunan Giri Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37680/almikraj.v5i2.7732

Abstract

This study aims to examine the role of the Indonesian Ombudsman in preventing potential maladministration in Social Security (Jamsosnaker) services for informal workers. This study uses a descriptive qualitative approach with a literature study as the primary method, reviewing journals, books, regulations, and official documents, including the 2024 Indonesian Ombudsman Systematic Review Report on potential maladministration in Social Security services for informal workers. Data were analyzed descriptively and analytically by grouping, interpreting, and linking findings to the research focus on preventing maladministration. The analysis results illustrate the contribution of the Indonesian Ombudsman in the external supervision of public services and social protection for informal workers in a systematic and comprehensive manner. The results show that the Indonesian Ombudsman proactively carries out its function of preventing maladministration through systemic studies, regulatory advocacy, monitoring, and public education. This strategy is aligned with public service theory and the principles of good governance, increasing transparency, accountability, and fairness in public services. The systemic approach has successfully encouraged governance reform and social protection for informal workers, including farmers and fishermen. However, prevention effectiveness remains limited by a lack of regional regulations, opaque registration practices, weak internal oversight, and limited resources and public understanding. Therefore, adaptive strategies, increased institutional capacity, and enhanced public literacy are needed to ensure optimal maladministration prevention.
Co-Authors Ahmad Jamil Pasaribu Annisa Miskiyah Armyn Gultom Azhari Aziz Samudra Dawam Muzakki Devi Rahma Ariani Evi Satispi Fajar Reza Rivaldi Fauziah Kurniati Febry Renaldi Fiola Lolita Sari Fitri Gupitasari Gemilang Syauki Satriani Manda Maulana Muhamad Hilmi Rozaldi Muhamad Taslim Nafi Alrasyid Nida Amalia Nurlita Purnama Putri Mutiara Sinera Rafi Ismail Rangga Aditya Pranata Reza Rizkynata Soviana Novitasari