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All Journal Journal of Governance and Local Politics (JGLP) Jurnal Inovasi dan Pelayanan Publik Makassar JIIP (Jurnal Ilmiah Ilmu Pendidikan) Journal of Government and Politics (JGOP) Journal of Governance and Policy Innovation (JGPI) Global Abdimas: Jurnal Pengabdian Masyarakat Jurnal Ranah Publik Indonesia Kontemporer (Rapik) JSIP: Jurnal Studi Ilmu Pemerintahan CORE: Journal of Communication Research Riwayat: Educational Journal of History and Humanities Jurnal Penelitian Pendidikan Indonesia Rechtsnormen: Journal of Law
Sumardi Sumardi
Universitas Pancasakti Makassar
Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Energy Environmental Science Health Professions Languange, Linguistic, Communication & Media Library & Information Science Mathematics Public Health Social Sciences Transportation Other

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Implementation of administrative service policy at the Makassar city population and civil registry service Sumardi Sumardi; Rusdin Nawi
JPPI (Jurnal Penelitian Pendidikan Indonesia) Vol. 10 No. 1 (2024): JPPI (Jurnal Penelitian Pendidikan Indonesia)
Publisher : Indonesian Institute for Counseling, Education and Theraphy (IICET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29210/020242514

Abstract

The problem in this study is that implementing policies at the Makassar City Population and Civil Registry Office could be more optimal. This study aims to analyze the implementation of administrative service policies at the Makassar City Population and Civil Registry Office. This type of research is qualitative research. Primary data sources were obtained through interviews with 18 informants and supported by observation and documentation review at the Makassar City Population and Civil Registry Office. Data collection techniques in this study used interviews, observations, and documentation review. The results showed that implementing administrative service policies had interpreted the above policies. However, the employee placement arrangement could be more effective because it only places two employees at the file verification counter, so its implementation results in long queues. This shows a need for coordination by implementers of existing service arrangements and procedures and a lack of socialization in the community, resulting in a weak ability to adapt to the procedures and service innovations that have been carried out.
The Impact of Digitalization of Public Service Policies on the Effectiveness of Administrative Services in Makassar City Abdul Halim; Sumardi Sumardi; Nasir Nasir; Kahar Gani; Nasiratunnisaa Mallappiang
Jurnal Pemerintahan dan Politik Lokal Vol 8 No 1 (2026): JGLP, MAY 2026
Publisher : Universitas Pancasakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47650/jglp.v8i1.2619

Abstract

Digital transformation in public services has become a primary focus for various local governments in Indonesia in an effort to improve administrative effectiveness and public satisfaction. Makassar City, as one of the major cities in Indonesia, has implemented a policy of integrated public service digitalization through various online platforms. This study was conducted to measure the extent to which policy digitalization influences the effectiveness of administrative services, while also identifying factors supporting its success. The purpose of this study was to determine the effect of public service policy digitalization on the effectiveness of administrative services in Makassar City. The research approach used was quantitative with a survey design. Primary data were collected through questionnaires distributed to 120 respondents consisting of civil servants and members of the public who use digital services. Data analysis was conducted with the help of SPSS software using validity and reliability tests and simple linear regression to examine the relationship between variables. The results showed that public service policy digitalization had a positive and significant impact on the effectiveness of administrative services. The implementation of digital-based systems increased service speed, reduced administrative errors, and strengthened bureaucratic transparency. Digitalization also played a role in building public trust in public institutions through more efficient and accountable service mechanisms. The study's conclusion confirms that the success of policy digitalization is highly dependent on infrastructure readiness, apparatus competence, and public digital literacy. The novelty of this research lies in the affirmation of a direct relationship between digital policy and the effectiveness of public services in the context of Indonesian local government, providing an empirical basis for technology-based bureaucratic reform.
Examining the Impact of Social Assistance on Poverty: A Bibliometric Analysis Dian Lestari; Sumardi Sumardi
Journal of Government and Politics (JGOP) Vol 6, No 1 (2024): July
Publisher : UNIVERSITAS MUHAMMADIYAH MATARAM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31764/jgop.v6i1.22917

Abstract

Does social assistance provide benefits at the level necessary to escape poverty? Our literature search found many studies that sought answers to this question. Therefore, this research aims to investigate the dominant theme in publications related to the impact of social assistance on poverty. This research uses bibliometric analysis using RStudio software with the Scopus database. The data collected was processed using RStudio software to produce visualizations and analyze research trends and topic developments regarding the impact of social assistance on poverty. The most cited articles in 2021 had an annual average citation of 1.9, which shows that the articles in that year were extraordinary. The International Journal of Social Welfare has produced 11 articles and is the most productive source. Since the beginning of 2013, the International Journal of Social Welfare has published more than any other source. In this theme, the United States has the most citations; next, Canada and China are the second and third most cited countries. The United States received the highest 378 citations, while Canada and China received 303 and 280 citations. Barrientos is the most contributing author with the highest H-index score of 6, followed by Walker and Gao with an H-index of 5 and 4, respectively. However, what is most interesting in this finding is that Word cloud Poverty (12%) is the most prominent keyword length. Social assistance was only announced at 2%. Research on the impact of social assistance on poverty is still an exciting topic for future research.
Tata Kelola Kebijakan Perlindungan Mangrove Berbasis Collaborative Governance Muhammad Sawir; Sumardi Sumardi
Journal of Governance and Policy Innovation Vol. 5 No. 2 (2025): Oktober 2025, JGPI
Publisher : Unit Publikasi Ilmiah Perkumpulan Intelektual Madani Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51577/jgpi.v5i2.895

Abstract

Ekosistem mangrove memiliki peran strategis dalam menjaga keberlanjutan lingkungan pesisir, perlindungan keanekaragaman hayati, serta menopang kehidupan sosial dan ekonomi masyarakat pesisir. Di Papua, kebijakan perlindungan mangrove masih menghadapi berbagai tantangan, seperti pendekatan kebijakan yang cenderung top-down, lemahnya koordinasi antarinstansi, serta belum optimalnya pelibatan masyarakat adat sebagai aktor kunci dalam pengelolaan sumber daya alam. Artikel ini bertujuan untuk menganalisis tata kelola kebijakan perlindungan mangrove berbasis collaborative governance sebagai alternatif inovasi kebijakan publik di Papua. Penelitian ini menggunakan pendekatan kualitatif dengan metode studi kebijakan melalui analisis dokumen regulasi, kebijakan pemerintah, serta kajian literatur terkait pengelolaan mangrove dan tata kelola kolaboratif. Hasil analisis menunjukkan bahwa kebijakan perlindungan mangrove di Papua belum sepenuhnya mengintegrasikan peran masyarakat adat dan pemangku kepentingan non-negara dalam proses perumusan dan implementasi kebijakan. Penerapan collaborative governance yang menekankan kemitraan antara pemerintah, masyarakat adat, dan aktor terkait lainnya berpotensi meningkatkan efektivitas kebijakan, legitimasi publik, serta keberlanjutan pengelolaan mangrove. Artikel ini menyimpulkan bahwa penguatan tata kelola kolaboratif merupakan strategi penting dalam mendorong kebijakan perlindungan mangrove yang berkeadilan, partisipatif, dan berkelanjutan di Papua.
Desentralisasi dan Penyediaan Layanan Publik di Negara-Negara Demokrasi yang masih Berkembang Sumardi Sumardi; Nasir Nasir; Kahar Gani; Abdul Halim; Nasiratunnisa Mallappiang
Jurnal Ranah Publik Indonesia Kontemporer (Rapik) Vol. 5 No. 2 (2025): Desember
Publisher : Indonesian Journal Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47134/rapik.v5i2.112

Abstract

This study examines the relationship between decentralization and the provision of public services in developing democratic countries. Decentralization is often considered a governance reform strategy aimed at improving efficiency, responsiveness, and the quality of public services by granting greater authority to local governments. However, the implementation of decentralization in many developing countries has produced varied outcomes, particularly in relation to local government institutional capacity, levels of accountability and transparency, and public participation in service delivery processes. This study aims to analyze how decentralization influences the quality of public service provision in developing democratic states. The research employs a qualitative approach through a systematic literature analysis using NVivo software to identify patterns, themes, and relationships among concepts across previous studies. The findings indicate that decentralization can enhance the quality of public services when supported by adequate local government capacity, transparent and accountable governance systems, and active public participation in decision-making and policy oversight. Conversely, limited institutional capacity and weak oversight mechanisms may lead to disparities in service quality across regions. The study concludes that the success of decentralization in improving public service delivery largely depends on the strength of local governance institutions and the broader democratic governance framework that supports them.
Transformation of State Administrative Law in the Digital Government Era Sumardi Sumardi
Rechtsnormen: Journal of Law Vol. 2 No. 3 (2024)
Publisher : Yayasan Adra Karima Hubbi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70177/rjl.v2i3.1299

Abstract

Background: The rapid advancement of digital technologies has transformed various aspects of public administration, leading to the emergence of digital government. This shift necessitates significant changes in state administrative law to accommodate new modes of governance, service delivery, and citizen engagement. Objective: This study aims to examine the transformation of state administrative law in the context of digital government. The research seeks to identify the key legal adaptations required to support digital governance, enhance administrative efficiency, and ensure transparency and accountability. Methods: A mixed-methods approach was employed, combining qualitative and quantitative analyses. Qualitative data were collected through interviews with legal experts, public administrators, and policymakers to gain insights into the challenges and opportunities of digital government. Results: Findings indicate that significant legal reforms are necessary to support the transition to digital government. Key areas requiring adaptation include data protection and privacy, electronic records management, digital service delivery standards, and mechanisms for public participation. Survey results showed that both public officials and citizens recognize the benefits of digital government but also highlight concerns about data security and digital inclusivity. Conclusion: The transformation of state administrative law is crucial for the effective implementation of digital government. Legal frameworks must evolve to address the challenges posed by digital technologies while ensuring that governance remains transparent, accountable, and inclusive.
Co-Authors Abdul Halim Achmad Napis Qurtubi Ahmad Firman Almuhajir Haris, Almuhajir Andi Sangkuriang Anirwan Anirwan Basri Rakhman Dian Lestari Erniwati Erniwati Fatma Firman Aziz Herianto, Dedy Imam Mukti, Imam Imran Rosyadi S Ismail Ismail Jeffry Jeffry Kahar Gani Kahar Gani Kalixtus Ambur Mappanganro, Andi Maulana, Achmad Amzal Muhammad Sawir Nasir Nasir Nasiratunnisa Mallappiang Nasiratunnisaa Mallappiang Qamal Qamal Rica Regina Novianty Rusdin Nawi Susilawati Susilawati Syahrianti Syam Syahrul Usman Syam, Rahmat Fuadi Thomas More Garu