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All Journal Jurnal Pendidikan dan Pengajaran Jurnal Manajemen Pelayanan Hotel Community Empowerment Synergy and Society Service Journal of Tourism and Interdiciplinary Studies Stilistika Journal of Business on Hospitality and Tourism
Sulistyoadi Joko Saharjo
Universitas Triatma Mulya
Arts Humanities Education Languange, Linguistic, Communication & Media Public Health Social Sciences Other

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Journal : Jurnal Manajemen Pelayanan Hotel

 1 
ANALISIS KESALAHAN PENGGUNAAN PREPOSISI TEMPAT IN, ON, DAN AT OLEH SISWA PPLP MAPINDO JURUSAN AKOMODASI PERHOTELAN Jokosaharjo, Sulistyoadi; Paramita Sari, Ni Luh Komang Julyanti; Trianingrum, Ni Nyoman Nidya
Jurnal Manajemen Pelayanan Hotel Vol 4 No 1 (2020): Jurnal Manajemen Pelayanan Hotel
Publisher : Akademi Komunitas MAPINDO

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37484/jmph.040103

Abstract

Menggunakan preposisi tempat yang benar tidaklah mudah meskipun bagi mereka yang sudah mendalami bahasa Inggris sejak lama. Untuk mengetahui letak permasalahan tersebut, penelitian ini melibatkan 13 siswa Mapindo jurusan Akomodasi Perhotelan dengan tujuan untuk mengidentifikasi kesalahan yang terjadi dalam penggunaan preposisi tempat dalam bahasa Inggris. 12 soal pilihan ganda terkait penggunaan preposisi tempat in, on, dan at diberikan kepada ketiga belas siswa tersebut. Hasil menunjukkan bahwa siswa tersebut sudah mampu menggunakan preposisi in, on, dan at dengan baik namun terdapat beberapa kendala terkait dengan faktor budaya atau sudut pandang dari masing-masing Bahasa (Indonesia dan Inggris) sehingga diperlukan penekanan khusus dalam memberikan penjelasan terkait hal tersebut. Using preposition of place properly is not an easy thing, even for those who are studying English in depth for a long period of time. To identify the source of the problem, this research involved 13 Mapindo’s students with major in Hotel Accommodation. The research aimed to identify the mistakes which occur in the preposition of place usage. 12 multiple-option questions related to the use of preposition of place in, on, and at were given to the students. The results showed that the students were able to use preposition in, on, and at properly but there were some obstacles related to cultural or point -of-view factors of each language (Indonesian and English), therefore, it requires special attention in explaining the related matter. Kata kunci: kesalahan, peposisi tempat, in, on, at
STUDENTS SATISFACTION TOWARD GENERAL ENGLISH ONLINE CLASS Jokosaharjo, Sulistyoadi; Julyanti, Ni Komang Paramitha
Jurnal Manajemen Pelayanan Hotel Vol 5 No 1 (2021): Jurnal Manajemen Pelayanan Hotel
Publisher : Akademi Komunitas MAPINDO

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37484/jmph.050105

Abstract

Covid-19 has caused major changes in teaching-and-learning practice, one of them is the change from a conservative face-to-face in-class teaching and learning practice into an online class. This change has caused disturbances in the practice. The unreadiness both from the human resources and the technology become the main problems in conducting an online teaching-and-learning practice, therefore, it is interesting to find out the students’ perception toward the online teaching-and-learning practice. This research tried to find out the students’ satisfaction toward the online class of English General subject. The respondents were the students of tourism faculty and business faculty of Triatma Mulya University who were taking the English General subject in total of 94 students. The survey results show that the main hindrances in taking an online class are the internet bandwidth, signal stability, and data plan (internet quota). When the Covid-19 pandemic has ended, most of the students prefer to have the regular offline class, 3 students suggest to combine online and offline classes, and only 2 students prefer to have an online class. Keywords: Survey online class, satisfaction, Covid-19.
The Management Business Hospitality Students' Competence in Using Past Tense Jokosaharjo, Sulistyoadi; Paramita Sari, Ni Luh Komang Julyanti
Jurnal Manajemen Pelayanan Hotel Vol 7 No 1 (2023): Jurnal Manajemen Pelayanan Hotel
Publisher : Akademi Komunitas MAPINDO

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37484/jmph.070116

Abstract

In English, past tense is one of main tenses which is used in daily life. However, mastering it is not a simple matter. This study aims to find out students past tense mastery competence of the second-semester students of Management Business Hospitality of Triatma Mulya University before they get English Intermediate Course which mainly discuss past activities. Their past tense competence can be assessed by identifying the present and the number of errors which made by the students. The data was gathered by asking them to write down five sentences of their past activities. The subject was a class of second semester students of Management Business Hospitality in total of 21 students. The analysis was conducted by applying Ellis’ error categories of omission, misordering, and misinformation on each sentence of the students. Each sentence made by the students was analyzed to find out the present of each error category. The finding showed that the students had an insufficient competence in using past tense, in which, the major error was in form of misinformation error where the students tended to use present form instead of past form in retelling their past activities. The omission and misordering errors were the minor errors and not as significant as the misinformation error. Keywords: Past Tense Mastery, Competence, Omission, Misordering, Misinformation.
PELAFALAN BAHASA INGGRIS MAHASISWA JURUSAN KANTOR DEPAN PPLP MAPINDO Paramita Sari, Ni Luh Komang Julyanti; Jokosaharjo, Sulistyoadi; Prayogi, Putu Agus
Jurnal Manajemen Pelayanan Hotel Vol 4 No 2 (2020): Jurnal Manajemen Pelayanan Hotel
Publisher : Akademi Komunitas MAPINDO

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37484/jmph.040203

Abstract

Bali selalu berupaya untuk berbenah diri dalam aspek kepariwisataan khususnya pada fasilitas akomodasi dan pelayanan kepada wisatawan. Komunikasi adalah salah satu faktor paling menentukan di dalam penentuan kualitas pelayanan. Fenomena tersebut menuntut para lulusan di lembaga pendidikan dan pelatihan perhotelan dan pariwisata untuk memiliki kemampuan berkomunikasi yang baik dalam bahasa Inggris. Pada penelitian ini, peneliti mengangkat peserta didik Jurusan Kantor Depan PPLP MAPINDO sebagai objek penelitian. Terdapat dua hal yang dikaji dalam penelitian ini, yaitu; permasalahan yang dihadapi mahasiswa dalam berbicara bahasa Inggris dari segi pelafalan(pronounciation), dan faktor-faktor yang menghambat mahasiswa dalam pembelajaran berbicara. Dalam penelitian ini diperoleh bahwa mahasiswa mengalami permasalahan selama proses pembelajaran dalam hal pelafalan bahasa Inggris, yaitu masih besarnya unsur bahasa pertama atau bahasa ibu yang memengaruhi pembelajaran bahasa kedua atau asing. Di samping itu, terdapat beberapa faktor penghambat mahasiswa dalam pembelajaran berbicara. Faktor-faktor tersebut adalah penguasaan komponen kebahasaan, dan penguasaan komponen isi, serta kondisi lingkungan yang kurang efektif selama proses belajar mengajar berlangsung. Kata kunci: berbicara, pelafalan, fonologi, hambatan, bahasa asing (Inggris)
COMMON MISTAKES DONE BY THE STUDENTS OF 6TH SEMESTER IN USING ENGLISH IN THE PRACTICE OF RESTAURANT'S SEQUENCE OF SERVICE ORDER Jokosaharjo, Sulistyoadi; Subadra, I Nengah; Hendra, I Ketut Yos
Jurnal Manajemen Pelayanan Hotel Vol 3 No 2 (2019): Jurnal Manajemen Pelayanan Hotel
Publisher : Akademi Komunitas MAPINDO

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (298.857 KB) | DOI: 10.37484/jmph.030203

Abstract

English mastery plays an important role in tourism and hospitality industries in Bali. STIPAR Triatma Jaya as one of tourism colleges in Bali has to prepare the students with sufficient English skill. To improve their English skill, this research tries to find out some weaknesses in using English in the practice of restaurant's sequence of service order. The mistakes done by the students were derived from 4 types of sentence (Murar, 2011). The results show that there are 24 types of mistake, in which, the most common ones are the use of be and article. Keywords : English mastery, types of sentence, restaurant's sequence of service order.
The Application of Maxim Quantity in Explaining Tourist Objects by Diploma 3 Students of Tour and Travel Department Paramita Sari, Ni Luh Komang Julyanti; Jokosaharjo, Sulistyoadi; Prayogi, Putu Agus
Jurnal Manajemen Pelayanan Hotel Vol 7 No 2 (2023): Jurnal Manajemen Pelayanan Hotel
Publisher : Akademi Komunitas MAPINDO

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37484/jmph.070201

Abstract

The history and culture of Bali has become an additional value for the development of Bali tourism. In addition to natural beauty such as the sea and mountains, local wisdom which is still upheld by the people of Bali makes Bali a special place for the tourists who are visiting Bali Island. Tourism in Bali is one of the economic sectors that the Balinese people are most involved in. One of the jobs in the tourism sector that many Balinese people are involved in is a tour guide. Good communication skills are very necessary for tourism workers, one of the languages which is commonly used is English. The application of the principle/maxims of quantity in the utterances of tour guides is the subject of study in this study. The research objects in this study were 21 diploma students majoring in tour and travel department at Triatma Mulya University. This research is a qualitative research that analyzes the application of the maxims/principles of quantity in students' utterances while explaining tourist objects. The data obtained will be sorted and processed based on pragmatic theory and then it would be presented descriptively. During the explanation of tourist objects, students have applied the principle of quantity in several utterances that are spoken. However, some of the students' speeches did not apply the principle/maxim of quantity. This happened because in processing utterances students were mostly influenced by internal factors such as the language factor that is possessed by students were still limited and the mastery of content components. Students' unpreparedness during practice is one of the inhibiting factors for students to apply the principle/maxims of quantity to their utterances.Keywords: communication, tour guide, pragmatic, speech, maxim of quantity
A SURVEY OF FOREIGN LANGUAGE NEEDS IN AAN TOURISM VILLAGE, KLUNGKUNG, BALI Jokosaharjo, Sulistyoadi; Ratih Wijayanti, Anak Agung; Paramita, Ni Luh Komang Julyanti
Jurnal Manajemen Pelayanan Hotel Vol 6 No 1 (2022): Jurnal Manajemen Pelayanan Hotel
Publisher : Akademi Komunitas MAPINDO

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37484/jmph.060106

Abstract

This simple survey research aims to find out the interest of Aan villagers in learning foreign languages. Aan village is chosen because it just obtained the Tourism Village legalization based on the Klungkung Regent Regulation Number 8 Year 2021. One of the requirements of a Tourism Village is the ability to communicate with local and international tourists. The survey in form of a questionnaire consists of 8 questions in which it primarily aims to find out the most preferred and prioritized foreign languages which are needed in Aan, days to conduct the language training, and suggestions related to the conduct of the language training. There were 21 respondents who were involved in the tourism activity in Aan village. The survey results show that the most needed foreign language training is English, in which, the training can be carried out on Sunday and Saturday. Most of the respondents suggest that the training should be carried out in fun ways and not too tense. Keywords: Survey, Foreign Language Training, Tourism Village.
Co-Authors Aerial Yeremia Jumadi Anak Agung Ratih Wijayanti Charisa Gracia Ola Frederika Banyo Hendra, I Ketut Yos I Gede Kesuma Arimbawa I Made Ari Sedana I Made Arie Kasnawa I Made Bayu Wisnawa I Nyoman Komang Adi Saputra I Wayan Agus Arif Budi Astina Isa Wahjoedi Dwi Poetranto Jaka Nur Hidayat Julyanti, Ni Komang Paramitha Komang Krishna Yogantara Kristina Rati Ratna Made Hedy Wartana Maria Agusta Hipolita Ampur Maria Angelia Selvira Foglin Ni Ketut Dewi Irwanti Ni Luh Komang Julyanti Paramita Sari, Ni Luh Komang Julyanti Ni Luh Putu Sri Widhiastuty Ni Nyoman Arini Ni Nyoman Nidya Trianingrum Ni Wayan Mekarini Paramita, Ni Luh Komang Julyanti Putu Agus Prayogi Putu Agus Prayogi Ratih Wijayanti, Anak Agung Sari, Ni Luh Komang Julyanti Paramita Subadra, I Nengah