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Journal : Journal of Information Technology and Computer Science

Impact of IT Leadership on Transformation of the Role of IT in Improving Individual Tax Return Reporting Compliance at the Directorate General of Taxes Ariani, Septi; Rahmawati Wahab, Aliya; Dwi Fajar Maulana, Yudhi; Wijayanti, Fitri; Swari Mahardika, Mainar; Rifki Shihab , Muhammad
Journal of Information Technology and Computer Science Vol. 9 No. 3: December 2024
Publisher : Faculty of Computer Science (FILKOM) Brawijaya University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25126/jitecs.93337

Abstract

The Directorate General of Taxes (DGT) applies for technological advances in filing applications for Tax Return reporting (TRR), which was previously carried out manually. This enables DGT to reduce administrative work. IT is inseparable from the presence of IT leadership that can direct existing resources to get maximum results. The problems faced at DGT, there are still problems regarding late and even not submitting taxpayers TRR. It can affect the level of TRR compliance. This study aims to determine the role of IT leadership in supporting the role of IT to improve TRR compliance. The results showed that the increase in online TRR compliance was due to a massive campaign carried out by the Head Office, Regional Offices, and Tax Offices. This study indicates differences in the IT role in several phases of the TRR service development at DGT. The success of IT support in achieving TRR was inseparable from the IT Leadership approach applied at DGT. It showed that the increase in the role of IT in an organization had to be following the strengthening of IT Leadership within an organization and support to driver started from the reformation and efficiency of IT within the organization.
Co-Authors Aditya, Haidar Fari Agus Setia Budi, Agus Setia Andriansyah, Muhammad Afifi Aprilliana, Amanda Diva Aprilliana Ariani, Septi Asep Apriana, Asep Bakti Wisnu Widjajani Bella, Dewi Shasa Candra Damis Widiawaty, Candra Damis Chosa Zahro Fatiha Dadan Irwan Daffa, Muhammad Darmawan, Muhammad Aliefian Dewi, Rini Sartiya Dinna Hadi Sholikah Dwi Fajar Maulana, Yudhi Ekayuliana, Arifia Ekayuliana, Arifia Ernando, Arnol Wibi Febrianto, Muhammad Rafi Heni Puji Wahyuningsih Hesty Widyasih Holyo, Mohamad Rafael Bintang Indra Indra Intan Purnama, Aisah Iwan Kresna Setiadi Kristanti, Nasya Ari Lestari, Safira Riska Lestari, Safira Rizka M. Ghufron Chakim Maghfiroh, Ainur Risma Miftakhul Maharani, Nabilla Putry Mahendra Kusuma, Ramadhani Maroeto Maroeto Miqawati, Alfi Hidayatu Moch. Arifin Nila Susanti Nur Supriyadi, Yudi Pramono, Sigid Eko Puji Astuti Puji Lestari Tarigan Purnomo Edi Sasongko Putri Putri, Putri Rahmawati Wahab, Aliya Ramadhani Mahendra Kusuma Ramadhani, Winih Sekaringtyas Ranny Priyatna, Aulia Rifki Shihab , Muhammad Rohendi Rohidi, Tjetjep Saputro, Maryam Eyka Dijono Sasongko, Edi Purnomo Sembiring, Yoga Gregorius Siti Aisyah Soemarno Soemarno Sondang Sumbawati, Meini Sri Saptuti Wahyuningsih, Sri Saptuti Sri Wiyatiningsih Subhan, Aprellia Sofiatul Susi Endrawati Swari Mahardika, Mainar Titik Ismailia, Titik Wafiqah, Hidayatul Wahyu Santoso Wanti Mindari Wijaya, Riko Setya Wijayantiningsih, Sri Winarko, Sigitpuji Windriyanti, Wiwin Yunita, Yosi Yuwono, Shelsie Malini Putri Zuhro, Cholimatus