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All Journal Journal of Economic, Bussines and Accounting (COSTING) Martabe : Jurnal Pengabdian Kepada Masyarakat WIDYA MANAJEMEN Enrichment : Journal of Management JURNAL MANAJEMEN DAN BISNIS EQUILIBRIUM Jurnal Ilmiah Satyagraha Jurnal Pengabdian UNDIKMA Entrepreneur : Jurnal Bisnis Manajemen dan Kewirausahaan Jurnal Arastirma Akses: Jurnal Penelitian dan Pengabdian Kepada Masyarakat Universitas Ngurah Rai BHAKTI PERSADA Jurnal Aplikasi IPTEKS (Journal of Applied Sciences and Technology) Jurnal Indonesia Sosial Teknologi Benefit : Journal of Bussiness, Economics, and Finance Countable (Contemporary Business and Sustainability Science) Manajemen : Jurnal Ekonomi Jurnal Ekonomi, Manajemen, Akuntansi
I Wayan Meryawan
Fakultas Ekonomi Dan Bisnis Universitas Ngurah Rai, Bali, Indonesia
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PERAN STRES KERJA DALAM MEMEDIASI PENGARUH LINGKUNGAN KERJA TERHADAP KINERJA PEGAWAI ASN PADA DINAS KEPEMUDAAN DAN OLAH RAGA KABUPATEN GIANYAR Cokorda Istri Agung Vera Nindia Putri; I Gusti Putu Agung Widya Goca; I Wayan Meryawan; I Kadek Putra Sanjaya
Manajemen: Jurnal Ekonomi USI Vol 6 No 3 (2024): Manajemen : Jurnal Ekonomi Vol 6 No 3 November 2024
Publisher : Fakultas Ekonomi Universitas Simalungun

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36985/3cfsh751

Abstract

Sebagai tulang punggung birokrasi, pegawai ASN mengemban kewajiban dalam menjalankan kebijakan pemerintah dan menyajikan layanan publik yang optimal. Kinerja pegawai dalam birokrasi berperan penting dalam mencapai tujuan pembangunan yang berkelanjutan. Kinerja pegawai pada dinas kepemudaan dan olahraga perlu dioptimalkan sebab memiliki peran penting dalam mengembangkan potensi generasi muda. Tujuan penelitian ini adalah untuk mengetahui peran stres kerja dalam memediasi pengaruh lingkungan kerja terhadap kinerja pegawai ASN. Penelitian ini mempergunakan metode kuantitatif. Populasi dalam riset ini ialah keseluruhan pegawai yang berstatus ASN pada Dinas Kepemudaan dan Olahraga Kabupaten Gianyar yang berjumlah sebanyak 55 orang. Seluruh anggota populasi dipergunakan sebagai sampel yang disebut metode sampling jenuh. Analisis data dikerjakan dengan metode Partial Least Square (PLS) menggunakan software SmartPLS. Hasil penelitian menghasilkan temuan yakni lingkungan kerja berpengaruh negatif dan signifikan terhadap stres kerja. Stres kerja berpengaruh negatif dan signifikan terhadap kinerja pegawai. Lingkungan kerja berpengaruh positif dan signifikan terhadap kinerja pegawai. Stres kerja mampu memediasi pengaruh lingkungan kerja terhadap kinerja pegawai. Peningkatan kualitas lingkungan kerja secara langsung dapat menurunkan tingkat stres kerja, yang pada gilirannya akan meningkatkan kinerja pegawai
Pengembangan Pariwisata Pantai Merta Sari Sanur Melalui Pemasaran Digital dengan Konsep Tri Hita Karana untuk Mendukung Eco Tourism di Bali I Komang Sumerta; I Wayan Meryawan; Tjokorda Gde Agung Wijaya Kesuma Suryawa; I Gusti Putu Agung Widyagoca; I Kadek Dwi Diatmika
Jurnal Pengabdian UNDIKMA Vol. 3 No. 3 (2022): November
Publisher : LPPM Universitas Pendidikan Mandalika (UNDIKMA)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33394/jpu.v3i3.5657

Abstract

This service activity aims to develop environment-based local tourism destinations through digital marketing with the Tri Hita Karana concept to support Eco Tourism in Bali. This service method uses education, training, mentoring, evaluation and sustainability. The results of this service show that digital-based tourism marketing is able to provide awareness to the wider community, especially domestic and international tourists about the existence and facilities of tourist objects owned by Mertasari Beach. This tourist awareness will be able to increase the level of tourist visits to Mertasari Beach so that the economy of the surrounding community can also increase. Of course, the increase in tourist visits cannot be separated from tourism objects that must always provide a comfortable, clean and beautiful atmosphere in line with the Palemahan concept in Tri Hita Karana.
The Mediating Role of Positive Emotion in the Nexus of Marketing Strategies and Sustainable Marine Tourism: Study on Coral Reef Conservation Area at Mengiat Beach, Bali Tjokorda Gde Agung Wijaya Kesuma Suryawan; I Wayan Meryawan; Komang Sumerta; I Dewa Agung Ayu Eka Idayanti
Jurnal Indonesia Sosial Teknologi Vol. 5 No. 5 (2024): Jurnal Indonesia Sosial Teknologi
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jist.v5i5.1056

Abstract

This study investigates the impact of relationship marketing and education-based marketing on sustainable marine tourism, utilizing positive emotion as a mediating factor. Through a quantitative approach and purposive random sampling with 100 respondents, the research underscores the significance of relationship marketing and education-based marketing in shaping positive emotion and its correlation with sustainable marine tourism. Data were collected through questionnaires and analyzed using the Partial Least Square (PLS) method in Smart PLS Version 3.0. Relationship and education-based marketing emerge as critical influencers of positive emotion and contribute positively to sustainable marine tourism. Positive emotion is a crucial mediator, linking emotional experiences to advancing sustainable marine tourism. The study's implications for marketing management emphasize the pivotal role of relationship marketing in cultivating positive customer emotions and its subsequent influence on sustainable marine tourism. Marketing practitioners can leverage these insights by prioritizing personalized engagement strategies and loyalty programs, strengthening emotional connections between tourists and destinations. Integrating educational initiatives, such as partnerships with environmental organizations and awareness campaigns, is essential for promoting marine conservation and sustainable practices. The study emphasizes the necessity of diverse marketing approaches to evoke positive emotional responses, offering practical guidance for marketers to benefit marine conservation efforts and enhance the tourism experience.
PENGUATAN PRODUK WISATA DESA KUNING BANGLI BERPRINSIP TRIPLE BOTTOM LINE MENUJU SUSTAINABLE TOURISM I Wayan Meryawan; Tjokorda Gde Agung Wijaya Kesuma Suryawan; I Gusti Agung Prabandari Tri Putri; Cokorda Istri Agung Vera Nindia Putri; I Wayan Suastika
Martabe : Jurnal Pengabdian Kepada Masyarakat Vol 6, No 10 (2023): Martabe : Jurnal Pengabdian Kepada Masyarakat
Publisher : Universitas Muhammadiyah Tapanuli Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31604/jpm.v6i10.3730-3740

Abstract

Kegiatan pengabdian masyarakat menitikberatkan pada penguatan produk wisata potensial yang terletak di Desa Kuning, Kabupate Bangli, Bali. Adanya obyek wisata air terjun dapat menjadi daya tarik wisatawan dan mendukung Desa Kuning sebagai desa wisata. Metode sosialisasi dipilih sebagai wujud penyampaian informasi bagi warga desa terutama kelompok sadar wisata (pokdarwis) yang telah terbentuk sebelumnya. Materi yang disampaikan telah disesuaikan dengan hasil observasi lapangan dan wawancara terhadap beberapa anggota masyarakat. Pokdarwis dan warga Desa Kuning hingga saat ini memiliki kendala dalam mengelola dan memasarkan Air Terjun Kuning sebagai obyek wisata. Keterbatasan pendapatan dirasa sebagai penyebabnya. Alasan lainnya masih kurangnya akomodasi wisata yang dapat menunjang kunjungan wisatawan. Berdasarkan identifikasi tersebut adapun materi sosialisasi meliputi 1) perencanaan pengelolaan Desa Kuning dan Air Terjun Kuning; 2) manajemen keuangan pariwisata Desa Kuning; 3) strategi pemasaran Desa Kuning dan Air Terjun Kuning; serta 4) pengadaan akomodasi wisata. Penguatan produk wisata yang di Desa Kuning ini dimaksudkan untuk mendorong pariwisata berkelanjutan artinya aktivitas pariwisata dapat berlangsung dalam periode yang panjang serta dapat memberikan dampak positif bagi kesejahteraan masyarakat. Prinsip yang ditekankan dalam mewujudkannya adalah Triple Bottom Line (TBL) dengan mengedepankan kebermanfaatan bagi sesama manusia (people), kelestarian alam daerah wisata (planet), dan peningkatan kesejahteraan masyarakat (profit).
PERAN STRES KERJA DALAM MEMEDIASI PENGARUH LINGKUNGAN KERJA TERHADAP KINERJA PEGAWAI ASN PADA DINAS KEPEMUDAAN DAN OLAH RAGA KABUPATEN GIANYAR Cokorda Istri Agung Vera Nindia Putri; I Gusti Putu Agung Widya Goca; I Wayan Meryawan; I Kadek Putra Sanjaya
Manajemen: Jurnal Ekonomi Vol. 6 No. 3 (2024): Manajemen : Jurnal Ekonomi Vol 6 No 3 November 2024
Publisher : Fakultas Ekonomi Universitas Simalungun

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36985/3cfsh751

Abstract

Sebagai tulang punggung birokrasi, pegawai ASN mengemban kewajiban dalam menjalankan kebijakan pemerintah dan menyajikan layanan publik yang optimal. Kinerja pegawai dalam birokrasi berperan penting dalam mencapai tujuan pembangunan yang berkelanjutan. Kinerja pegawai pada dinas kepemudaan dan olahraga perlu dioptimalkan sebab memiliki peran penting dalam mengembangkan potensi generasi muda. Tujuan penelitian ini adalah untuk mengetahui peran stres kerja dalam memediasi pengaruh lingkungan kerja terhadap kinerja pegawai ASN. Penelitian ini mempergunakan metode kuantitatif. Populasi dalam riset ini ialah keseluruhan pegawai yang berstatus ASN pada Dinas Kepemudaan dan Olahraga Kabupaten Gianyar yang berjumlah sebanyak 55 orang. Seluruh anggota populasi dipergunakan sebagai sampel yang disebut metode sampling jenuh. Analisis data dikerjakan dengan metode Partial Least Square (PLS) menggunakan software SmartPLS. Hasil penelitian menghasilkan temuan yakni lingkungan kerja berpengaruh negatif dan signifikan terhadap stres kerja. Stres kerja berpengaruh negatif dan signifikan terhadap kinerja pegawai. Lingkungan kerja berpengaruh positif dan signifikan terhadap kinerja pegawai. Stres kerja mampu memediasi pengaruh lingkungan kerja terhadap kinerja pegawai. Peningkatan kualitas lingkungan kerja secara langsung dapat menurunkan tingkat stres kerja, yang pada gilirannya akan meningkatkan kinerja pegawai
Understanding Key Influences on Consumer Repurchase Decisions in Fashion Retail SME Stores Tjokorda Gde Agung Wijaya Kesuma Suryawan; I Gusti Ayu Made Dian Pratiwi; I Wayan Meryawan
EKOMA : Jurnal Ekonomi, Manajemen, Akuntansi Vol. 4 No. 2: Januari 2025
Publisher : CV. Ulil Albab Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/ekoma.v4i2.6135

Abstract

This study examines the effects of product quality, word of mouth (WOM), and store image on consumer repurchase decisions at Dewa Ayu Shop in Klungkung, Bali. Recognizing the essential role of repurchase decisions for business sustainability, this research investigates both individual and combined impacts of these factors on consumer loyalty. Data were collected from 96 respondents through purposive sampling, analyzed using reliability and validity assessments, classical assumption testing, multiple linear regression, determination analysis, t-tests and F-test to evaluate simultaneous and partial influences. Results indicate that product quality, WOM, and store image each positively and significantly impact repurchase decisions, both independently and simultaneously. This study contributes to marketing scholarship by integrating these factors into a cohesive model of consumer repurchase drivers, highlighting the interaction between product quality and brand perception in customer retention. For retail managers, the findings underscore the importance of ensuring high product quality, fostering positive WOM, and enhancing store image, offering actionable insights to build customer loyalty and support competitive advantage in dynamic retail markets.
The Role of Consumer Satisfaction in Mediating The Relationship Between E-sercive Quality and Customer Commitment Among Link Aja Applocation Users in Denpasar City Ni Kadek Setia Dewi; I Wayan Meryawan; Made Mulia Handayani
Countable (Contemporary Business and Sustainability Science) Vol. 2 No. 1 (2025)
Publisher : Inisiatif Masyarakat Jurnal Indonesia (IMAJI)

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

  The degradation of consumer behavior who are committed to digital wallet applications is influenced by the dissatisfaction felt due to the weak quality of electronic services. A mismatch between expectations and services can cause consumers to move to other platforms that are considered to better meet their needs and wants. This study aims to prove the role of user satisfaction in mediating the relationship between e- service quality and customer commitment in LinkAja application users in Denpasar City. This study uses an associative quantitative approach, where data is collected through filling out questionnaires that are distributed to be filled out by 110 users of the LinkAja application in Denpasar City. Samples were taken by purposive sampling method and data analysis was done using Structural Equation Modelling (SEM) which was operated using Smart PLS. The findings of the research prove that e- service quality has a significant positive effect on customer commitment and consumer satisfaction, consumer satisfaction has a significant positive effect on customer commitment and plays a role as a partial mediator. Improving the quality of digital services (e-service quality) has been proven to be able to increase consumer satisfaction while building a stronger customer commitment to the company.
Pengaruh Citra Merek Kualitas Pelayanan Dan Kepercayaan Terhadap Loyalitas Pelanggan Pada Konveksi Nuri Collection Di Kabupaten Bangli I Nyoman Widnyana; Nyoman Dwika Ayu Amrita; I Wayan Meryawan
Benefit: Journal of Bussiness, Economics, and Finance Vol. 3 No. 2 (2025): BENEFIT: Journal Of Business, Economics, and Finance
Publisher : Lembaga Penelitian Dan Publikasi Ilmiah (lppi) Yayasan Almahmudi Bin Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70437/benefit.v3i2.1426

Abstract

Companies are compelled to innovate in order to sustain consumer loyalty in the face of fiercely competitive market conditions brought about by the ever-increasing speed of corporate development. Several aspects, including trust, service quality, and company image, impact the ability to build good client loyalty. The degree to which trust, service quality, and brand image all have partial and simultaneous effects on consumer loyalty is investigated in this study. Using a purposive sampling technique and a total of ninety consumers, this study compiles quantitative data. This research makes use of SPSS 25.00 for Windows to process the data. Various statistical tests, including t-tests, F-tests, multiple linear regression analysis, tests for coefficient of determination, reliability and validity of research equipment, and testing for classical assumptions are used to process the data. The study's findings show that trust, service quality, and brand image all contribute to consumer loyalty in their own unique ways. Building a positive reputation for the business, providing excellent customer service, and earning the confidence of consumers are all direct ways to increase customer loyalty, which is very important in the convection industry.
Work Overload dan Turnover: Pengaruh Mediasi Job Satisfaction Pada Restoran di Kawasan Wisata Ubud Cokorda Istri Agung Vera Nindia Putri; I Wayan Meryawan; Tjokorda Gde Agung Wijaya Kesuma Suryawan; Ni Kadek Sintya Agustini
Widya Manajemen Vol. 8 No. 1 (2026): Widya Manajemen
Publisher : UNHI Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32795/q3pr6q38

Abstract

The growing number of restaurants and the increase in tourist visits to Bali have had a significant impact on the economy of the restaurant industry, but it is not in line with the willingness of employees to work sustainably in restaurants. Indications of high work overload and declining job satisfaction are the causes of employee insecurity. Greenkubu Restorant and Swing faces a high number of employees continuing to increase from 2022-2024. This study seeks to understand job satisfaction in mediating the relationship between work overload and employee turnover intention of Greenkubu Restaurant and Swing. Quantitative approach using SEM-PLS analysis using questionnaires distributed to all restaurant employees as a source of hypothesis test data, the study revealed that work overload had a positive and significant effect on turnover intention. On the other hand, workoverload has a significant negative effect on job satisfaction and job satisfaction has a significant negative effect on turnover. Meanwhile, job satisfaction partially mediates the relationship between work overload and turnover intention. These results provide guidance for tourism restaurant managers to suppress the high desire of employees to leave work through efforts to manage employee workoverload which has an impact on job satisfaction and can ultimately reduce high turnover rates.
Pengembangan Ekowisata Spiritual di Dusun Brahmana Bukit Kabupaten Bangli Ida Bagus Idedhyana; Nyoman Diah Utari Dewi; I Wayan Meryawan; I Gusti Bagus Wirya Gupta; I Made Sudarma; Putu Chandra Kinandana Kayuan
Bhakti Persada Vol. 9 No. 1 (2023): Bhakti Persada Jurnal Aplikasi IPTEKS
Publisher : Unit Publikasi Ilmiah, P3M, Politeknik Negeri Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31940/bp.v9i1.42-50

Abstract

Ekowisata spiritual merupakan jenis wisata yang dapat meminimalisir kerusakan lingkungan, terhubung dengan potensi sumberdaya alam, budaya, serta religi masyarakat setempat. Jenis wisata ini termasuk wisata minat khusus yang peminatnya terus meningkat. Dusun Brahmana Bukit terletak di Desa Cempaga Kabupaten Bangli, memiliki beberapa objek alam yang menarik namun belum dikembangkan. Nuansa alami ini perlu digali dan dikembangkan sebagai objek wisata, agar dapat meningkatkan kesejahteraan masyarakat setempat. Potensi Dusun Brahmana Bukit memenuhi kriteria untuk dikembangkan sebagai ekowisata spiritual. Tujuan pengabdian kepada masyarakat ini adalah merancang masterplan sebagai pedoman dalam penataan lingkungan, membantu mempromosikan serta memasarkan di media massa, memberikan pembinaan keberlangsungan sumber daya manusia. Metode observasi, wawancara, dan dokumentasi digunakan pada tahap penggalian data. Dilanjutkan dengan analisis, sintesa, dan transformasi gagasan pada tahap perancangan. Sosialisasi dan pendampingan digital marketing serta focus group discussion diterapkan dalam rangka pemasaran, pembinaan, dan pengembangan keberlangsungan sumber daya. Hasil pengabdian kepada masyarakat ini berupa gambar masterplan, gambar tiga dimensi dilengkapi dengan animasi, dihasilkan website “Toya Nyali Water Fall,” dan dapat dibentuknya Pokdarwis (kelompok sadar wisata) di Desa Brahmana Bukit dengan tugas mengembangkan potensi sumber daya manusia dan sumber daya alam. Dengan terjalinnya hubungan berkelanjutan dengan Dinas Pariwisata Bangli, objek wisata ini dapat dimonitor, dibina dan dievaluasi, untuk pengembangan yang lebih terarah dan berkesinambungan.
Co-Authors Anak Agung Istri Agung Ovy Dwijayanthi Anak Agung Istri Indah Lestari Bagus Arya Wijaya Cokorda Istri Agung Vera Nindia Putri Dewi, Nyoman Diah Utari Geriadi, Made Ayu Desy Handayani, Made Mulia I Dewa Agung Ayu Eka Idayanti1 I Gusti Agung Prabandari Tri Putri I Gusti Agung Prabandari Tri Putri I Gusti Ayu Made Dian Pratiwi I Gusti Bagus Wirya Gupta I Gusti Putu Agung Widya Goca I Kadek Dwi Diatmika I Kadek Putra Sanjaya I Kadek Sara Mandiyasa I Komang Sumerta I Made Kartika I Made Sudarma I Nyoman Rasmen Adi I Nyoman Widnyana I Wayan Suastika Ida Bagus Idedhyana Komang Sumerta Komang Triana Dewi Luh Gede Elvina Adi Saputri Made Mulyadi Ni Kadek Enny Purwati Ni Kadek Setia Dewi Ni Kadek Sintya Agustini Ni Made Yuni Sukmawati Nyoman Dwika Ayu Amrita Pratama, Octavianus Sumardana Putu Chandra Kinandana Kayuan Tjokorda Gde Agung Wijaya Kesuma Suryawan Wirya Gupta