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EFEKTIFITAS E-SERVIS (M-JKN)DAN PENGARUHNYA TERHADAP LOYALITAS PESERTA JKN DI KOTA MALANG Utami, Ngesti W; Wildan, Moh; Widodo, Puguh Priyo
Jurnal Informasi Kesehatan Indonesia (JIKI) Vol. 10 No. 1 (2024): Jurnal Informasi Kesehatan Indonesia
Publisher : Politeknik Kesehatan Kemenkes Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31290/jiki.v10i1.4434

Abstract

E- service aplikasi Mobile -JKN merupakan salah satu upaya yang telah dipilih BPJS dalam menyediakan fasilitas memasarkan dan dalam memenuhi kebutuhan serta mencapai efisiensi dan target2 yang telah ditetapkan BPJS. E-service telah dianggap menyebabkan suksesnya pemasaran untuk mempengaruhi konsumen yang saat ini telah terselenggara melalui internet misalya adanya google. Penelitian ini bertujuan mengetaui efektivitas e-service dan pengaruhnya terhadap loyalitas peserta JKN. Dengan rancangan Quasy eksperiman dengan jumlah sampel 120 peserta JKN di kota malang yang telah menggunakan aplikasi Mobile JKN. Hasl penelitian penggunaan e-service (Mobile JKN) menunjukan bahwa sebagaian besar (94 %) pada kategori efektif dan 90 % pada kategori loyal. Uji Hypotehsis dengan regresi berganda menunjukkan hasil bahwa terdapat pengaruh yang signifikan antara efektifikas e-service dengan loyalitas peserta JKN di Kota Malang. Sebagai rekomendasi untuk BPJS menjaga dan mempertahankan layanan elektronik dengan menggunakan aplikasi Mobile JKN dan yang lainnya.
Hubungan Frekuensi Hemodialisis dengan Kualitas Hidup pada Pasien Gagal Ginjal Kronik Angfakh, Moh. Aufa Rikhil; Wildan, Moh.; Cahyono, Hendra Dwi
Jurnal Keperawatan Malang Vol 9 No 1 (2024): Jurnal Keperawatan Malang (JKM)
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat STIKes Panti Waluya Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36916/jkm.v9i1.287

Abstract

Background: Chronic renal failure is a condition that shows abnormalities in kidney structure or function and affects health conditions. Hemodialysis is the main therapy for chronic renal failure patients. Hemodialysis is performed with a frequency of 8-12 times per month for 3-4 hours per hemodialysis session. Patients who undergo hemodialysis will affect their quality of life. Purpose: The purpose of this study was to determine the relationship between hemodialysis frequency and quality of life in patients with chronic renal failure undergoing hemodialysis. Methods: The research design used correlational analysis with a Cross-Sectional approach. Non-probability sampling technique with consecutive sampling approach totaling 40 samples. The research instrument used the World Health Organization Quality of Life-Bref (WHOQol-BREF) questionnaire. Bivariate test using Fisher's Exact Test. Results: The results of the Fisher's Exact Test bivariate test obtained a value of p = 0.000 (p <0.05). The conclusion of this study shows a correlation between the frequency of hemodialysis and quality of life in patients with chronic renal failure. Implication: Determining the frequency of hemodialysis needs to consider the results of urea and creatinine examinations both before and after hemodialysis as well as things that need to be considered and how to handle them. Through the application of appropriate management, it can improve the quality of life of patients with chronic renal failure.
Evaluasi Kepercayaan dan Pengaruhnya terhadap Loyalitas Peserta JKN-KIS Ngesti Wahyuning Utami; Moh. Wildan; Eko Rahman Setiawan; Ayu Tyas Purnamasari
Jurnal Ilmu Kesehatan Masyarakat Vol 11 No 06 (2022): Jurnal Ilmu Kesehatan Masyarakat
Publisher : UIMA Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33221/jikm.v11i06.1537

Abstract

BPJS Kesehatan bertugas melaksanakan pemasaran produk Jaminan Kesehatan Nasional-Kartu Indonesia Sehat (JKN-KIS) serta mengelola kepesertaan JKN-KIS. Peserta JKN-KIS Kota Malang pada 2019 sekitar 83,14% dari jumlah penduduk. Meskipun tahun 2020 telah mencapai 96%, namun masih terdapat peserta mandiri JKN-KIS sebesar 9,9% (82.197 jiwa) yang menunggak bayar iuran per Mei 2020. Hal ini menggambarkan bahwa ada ketidakloyalan masyarakat sebagai peserta JKN-KIS. Kepuasan dapat mempengaruhi peserta untuk bertahan dan loyal menjadi peserta JKN-KIS. Tujuan penelitian ini adalah mengevaluasi kepercayan pelanggan dan pengaruhnya terhadap loyalitas peserta JKN-KIS. Penelitian ini merupakan penelitian kuantitatif dengan pendekatan cross sectional design, dengan populasi peserta JKN-KIS kota Malang sebanyak 827.885 jiwa, dengan jumlah sampel 122 orang yang dihitung dengan rumus Slovin dan diplih secara purposive sampling. Hasil penelitian menunjukkan 84,4% peserta JKN-KIS percaya terhadap kegiatan layanan kesehatan yang diberikan fasilitas kesehatan dan juga layanan BPJS serta 73,7% peserta JKN-KIS loyal terhadap kepesertaan JKN/BPJS. pengaruh yang bermakna antara kepercayaan dengan loyalitas peserta JKN-KIS di Kota Malang (P-value = 0,0005). Direkomendasikan kepada BPJS untuk terus meningkatkan dan memperhatikan kepercayaan peserta JKN-KIS.
Inovasi Desa Sruwen: Mengolah Limbah Minyak Jelantah Menjadi Lilin Aromaterapi Bernilai Ekonomi dan Ramah Lingkungan Moh. Fadhlan Adzaky; Moh. Wildan; Ummi Nur Laila S
Jurnal Kabar Masyarakat Vol. 3 No. 2 (2025): JURNAL KABAR MASYARAKAT
Publisher : Institut Teknologi dan Bisnis Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jkb.v3i2.3168

Abstract

Education is very important for the progress of a civilization and of course education is not only an academic activity, but also as a foundation for students to contribute and actively participate in society through service. Service itself is an activity carried out by individuals or groups, such as students, lecturers, or educational institutions, to make a positive contribution to society. In accordance with the mission of UNNES college which is dedicated to contributing to society, we UNNES students strive to solve problems in society. We collaborate with partners, namely Sruwen Village, to solve problems in used cooking oil waste so that it does not become useless waste and has an impact on health and the environment. Used Cooking Oil is one of the wastes that is very often found in households. Used cooking oil is the remaining used cooking oil produced from household activities, restaurants, or the food industry. So that UNNES KKN GIAT 11 students develop used cooking oil products that can be developed especially in Sruwen Village, namely aromatherapy candle products through education and training so that they can be applied directly by housewives in dealing with used cooking oil waste. This activity was carried out on February 27, 2025 and at 9 am. The target of this activity is the mothers of the PKK Induk Sruwen Village. Community service aims to provide readers with knowledge related to the processing of used cooking oil waste, providing solutions in solving used cooking oil waste in the community.
THE RELATIONSHIP BETWEEN LIFESTYLE AND THE INCIDENCE OF HYPERTENSION AT PRIMA HEALTH CENTER IN GUDANG VILLAGE SITUBONDO Soleha, Rinta Amaliatus; Basri, Achmad Ali; Wildan, Moh; Purnama, Yugi Hari Chandra
Journal of Nursing Periodic Vol. 2 No. 2 (2025): July
Publisher : LPPM Universitas dr. Soebandi

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Abstract

Introduction: Hypertension commonly occurs in middle-aged to elderly individuals and, if left untreated, can lead to fatal outcomes. It is often triggered by lifestyle factors such as physical inactivity, poor diet, lack of sleep, and smoking. Purpose: This study aimed to examine the relationship between lifestyle and the incidence of hypertension at the Prima Health Center in Gudang Village, Situbondo Regency. Methods: A cross-sectional correlational design was used. The study population consisted of 130 individuals, with a sample of 98 hypertensive patients selected through stratified sampling. Data were collected using a lifestyle questionnaire and observation sheet. Univariate analysis was conducted using frequency and percentage, while bivariate analysis used the Spearman rank test. Results: The majority (62.3%) of respondents had unhealthy lifestyles, and most (58.2%) were diagnosed with stage one hypertension. The Spearman rank test showed a p-value of 0.001 ≤ 0.05, indicating a significant correlation. The contingency coefficient of 0.538 suggests a moderate relationship between lifestyle and hypertension. Conclusion: Unhealthy lifestyles are associated with higher stages of hypertension. A significant correlation exists between lifestyle and the incidence of hypertension in Gudang Village
The Influence of Human Capital Management on E-Government Service Reliability in Indonesian Public Institutions Harjono K., Maykada; Wildan, Moh.
Jurnal Manajemen Indonesia Vol. 25 No. 2 (2025): Jurnal Manajemen Indonesia
Publisher : Fakultas Ekonomi dan Bisnis, Telkom University.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25124/jmi.v25i2.9362

Abstract

This study examines the influence of institutional trustworthiness and perceived information security on the reliability of e-government services, with strategic human capital alignment as a mediating variable. A quantitative survey was conducted among 150 government administrators managing digital services under the official ‘go.id’ domain. Using Partial Least Squares Structural Equation Modeling (PLS-SEM), the results show that institutional trustworthiness significantly affects both human capital alignment and perceived service reliability, while perceived information security influences only internal alignment. However, the mediating effect of human capital alignment is not supported. These findings suggest that public trust in digital services is more influenced by institutional legitimacy than technical security or internal initiatives. The study highlights the need to align human capital development—such as training, procedural readiness, and national programs like the Digital Talent Scholarship—with strategic performance goals to enhance service credibility. Practical and theoretical implications are discussed for public sector digital governance.
The Impact of Parenting Styles Based on the Health Belief Model on School-Age Children's Personal Hygiene in the Bangka Region Akhiat; Desnani Firman Yasin, Dudella; Lazuardi, Sammy; Wildan, Moh; Fraghini, Chitra
Nursing and Health Sciences Journal (NHSJ) Vol. 4 No. 4 (2024): December 2024
Publisher : KHD-Production

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53713/nhsj.v4i4.422

Abstract

This study explores the impact of parenting styles, grounded in the Health Belief Model (HBM), on the personal hygiene practices of school-aged children in the Bangka region of Indonesia. Personal hygiene is critical for preventing diseases, particularly in children aged 6-12, who are at higher risk of exposure to disease-causing environments such as schools. Using a cross-sectional design, the study collected data from 80 parents and children through validated questionnaires, examining how different parenting styles—authoritarian, permissive, and democratic—affect children’s hygiene habits. The results indicate a strong correlation between parenting style and children's hygiene practices, with authoritarian parenting being the most prevalent (40%) and showing the highest adherence to hygiene routines. Additionally, the study found a significant positive relationship between parents' awareness of hygiene-related health risks and their children’s hygiene behaviors. The findings suggest that parental engagement and health beliefs play a crucial role in shaping children’s hygiene habits. These results have important implications for public health policies and parental education programs, emphasizing the need for targeted interventions that improve parental health literacy and promote balanced parenting styles to ensure long-term hygiene habits in children. The study calls for further research into culturally appropriate educational strategies that support parental involvement in promoting child health in regions with high incidences of hygiene-related diseases.
Impact of Dividend Policy on Stock Price Movements of State-Owned Banks: The Case of BBRI in FY2024 Harjono, Maykada; Nugraha; Moh. Wildan; Herdiyana, Hendi
Jurnal Ilmu Keuangan dan Perbankan (JIKA) Vol. 15 No. 1: Desember 2025
Publisher : Program Studi Keuangan & Perbankan, Fakultas Ekonomi dan Bisnis, Universitas Komputer Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34010/jika.v15i1.18295

Abstract

This research examines how dividend policy influences stock price movements of PT Bank Rakyat Indonesia (BBRI) during the 2024 fiscal year. The study applies a quantitative method using Partial Least Squares-Structural Equation Modeling (PLS-SEM) to analyze trading behavior and market sentiment around the ex-dividend period. The findings show that dividend policy has a positive and significant relationship with stock prices, mainly driven by trading activity rather than market sentiment. The model demonstrates strong explanatory power in describing stock performance during the observation period. These results support the Signaling Theory and Bird in Hand Theory, suggesting that a stable and transparent dividend policy reflects corporate strength and credibility. Consequently, dividends serve as an important communication tool that enhances investor confidence and maintains positive market perceptions toward state-owned banks such as BBRI. Keywords: Dividend Policy; IDX Stocks; Market Sentiment; BBRI; PLS-SEM
MENGUKUR KUALITAS KINERJA PELAYANAN PUBLIK (PROGRAM JAMINAN KESEHATAN NASIONAL) DENGAN SURVEY KEPUASAN PASIEN Moh. Wildan; Hary Yuswadi
Jurnal Kesehatan dr. Soebandi Vol 3 No 2 (2015): Jurnal Kesehatan dr. Soebandi
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat Universitas dr. Soebandi

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Abstract

One effort to increase the quality of public services, as mandated in the Law of the Republic of Indonesia number 25 year 2000 concerning the National Development Program (PROPENAS), needs to be amonged community satisfaction index as a benchmark to assess the level of quality of service. This paper intend to describe and analyze some models and theories of public service performance measurement that related to the implementation of the National Health Insurance program (JKN) held by BPJS-of Health. Health care quality is measured from the aspect of community/patient satisfaction survey. Then linked with efforts to increase patient loyalty towards the implementation of the program JKN. The implications of this paper is expected to formulate an instrument and indicators valid, reliable and comprehensive to measure the quality of health services JKN program. Optimal patient satisfaction is expected to make loyal patients to use health services with JKN program and recommend to others to follow JKN program
TINGKAT PENGETAHUAN AKSEPTOR KB SUNTIK 3 BULAN TENTANG AMENORE SEKUNDER AKIBAT PEMAKAIAN KB SUNTIK 3 BULAN DI PUSKESMAS MUMBULSARI Uswatun Hasanah; Moh. Wildan; Musia
Jurnal Kesehatan dr. Soebandi Vol 4 No 1 (2016): Jurnal Kesehatan dr. Soebandi
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat Universitas dr. Soebandi

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Abstract

Given the injectable contraceptive method is one effective way of family planning, and the more the number of selected users, but still many are also obtained syringes acceptor kontrasepasi samping.Tujuan effects experienced researchers to determine the level of knowledge of family planning acceptors injecting 3 months of amenorrhea side effects in the village of Taman Sari Subdistrict Mumbulsari in good level, pretty and less. The research used a descriptive quantitative research. The sampling technique used in this study is sampling saturated. The tools used for data collection was a questionnaire. According Nursalam (2003), the results to determine the level of knowledge acquisition are categorized according to the following data: Good: 76-100%, Enough: 56-75%, Poor: <56%. Based on the level of knowledge of family planning acceptors injecting 3 months in the village of Taman Sari subdistrict Mumbulsari 2014 namely, (Both 18.18%), (Simply 36.36%), (less 45.45%). Mother's knowledge about the side effects of amenorrhea can affect acceptor in using injectables 3 months, the knowledge can be influenced by age and education. Mother's education level affects the acceptor knowledge about the side effects injectables ie 3 months of amenorrhea. Based on the conclusions of this Scientific Writing in response to the research objectives is the level of knowledge of family planning acceptors injecting 3 months in the village of Taman Sari subdistrict Mumbulsari 2014 namely, Well 18.18%, 36.36% Enough, Less 45.45%. This is influenced by the majority of respondents elementary education and not school.