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All Journal Jurnal Manajemen Bisnis Unbara Jurnal Abdimas Mahakam
Nourma Wulanda
Universitas Baturaja
Economics, Econometrics & Finance Education Other

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PENGARUH LOGISTIC SERVICE QUALITY TERHADAP KEPUASAN KONSUMEN JASA KURIR DI KANTOR POS PALEMBANG Nourma Wulanda
Jurnal Manajemen Bisnis Unbara Vol 3 No 1 (2022)
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Baturaja

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54895/jmbu.v3i1.1395

Abstract

This study aims to determine (1) How the impact of timeliness to cunsomer satisfaction at Post Office Palembang, (2) How the impact of accuracy of order to cunsomer satisfaction at Post Office Palembang, (3) How the impact of quality of information to cunsomer satisfaction at Post Office Palembang, and (4) How the impact of quality of contact personnel to cunsomer satisfaction at Post Office Palembang. The study design used is eksplanatory. The samples used were 100 respondens. To measure the influence between variables, used multiple linear regression and to test the hypotheses used to test the hypothesis F and t. Results of the study are: (1) Timeliness have a positive and significant effect to cunsomer satisfaction at Post Office Palembang, (2) Accuracy of order have a positive and significant effect to cunsomer satisfaction at Post Office Palembang, (3) Quality of information have a positive and significant effect to cunsomer satisfaction at Post Office Palembang, and (4) Quality of contact personnel have a positive and significant effect to cunsomer satisfaction at Post Office Palembang.
Pengenalan Potensi Bisnis Digital bagi Siswa Yayasan Asyifa Baturaja Angga Gultom; Alima Shofia; Yudi Tusri; Nourma Wulanda; Mailani Rabiulkhri; Rani Anwar
Jurnal Abdimas Mahakam Vol. 8 No. 01 (2024): Januari
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24903/jam.v8i01.2543

Abstract

Abstrak Program pengabdian pengenalan potensi bisnis digital ini dilaksanakan selama periode masa ta'aruf siswa madrasah (Matsama), dengan metode pendekatan berbasis partisipatif dan edukatif untuk melibatkan siswa secara aktif dalam memahami konsep bisnis digital. Hasil dari program ini menunjukkan bahwa siswa-siswa Yayasan Asyifa Baturaja memiliki antusiasme tinggi terhadap pengenalan bisnis digital serta memahami konsep-konsep dasar penggunaan media sosial sebagai alat pemasaran digital. Beberapa siswa bahkan mulai merencanakan dan mengembangkan usaha kecil berbasis online, Program ini juga berperan dalam menginspirasi siswa untuk menjadi wirausaha mandiri dan berkontribusi positif bagi perkembangan ekonomi masyarakat di sekitar mereka. Kata Kunci: Potensi, Bisnis Digital; Yayasan Asyifa
Co-Authors Alima Shofia Angga Gultom Mailani Rabiulkhri Rani Anwar Yudi Tusri