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All Journal jurnal niara Jurnal Manajemen Pelayanan Publik Jurnal Ilmiah Universitas Batanghari Jambi NUSANTARA : Jurnal Ilmu Pengetahuan Sosial Jurnal Ilmiah Administrasi Bisnis dan Inovasi Ideas: Jurnal Pendidikan, Sosial dan Budaya Management Studies and Entrepreneurship Journal (MSEJ) Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi PRAJA: Jurnal Ilmiah Pemerintahan Economics and Digital Business Review Indonesian Journal of Social Research (IJSR) Jurnal Visionary : Penelitian Dan Pengembangan Di Bidang Administrasi Pendidikan Jurnal Ekonomi Indonesian Journal of Social Science Research Literacy : International Scientific Journals of Social, Education, Humanities Perigel: Jurnal Penyuluhan Masyarakat Indonesia MODERAT: Jurnal Ilmiah Ilmu Pemerintahan Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi
Kushendar, Deden Hadi
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Agriculture, Biological Sciences & Forestry Humanities Civil Engineering, Building, Construction & Architecture Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Transportation Other

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Optimizing Public Service Quality through E-Government Implementation: A Case Study of the Cimahi City Population and Civil Registry Office Ajeng Mayasari; Deden Hadi Kushendar
Economics and Digital Business Review Vol. 4 No. 2 (2023): February - July
Publisher : STIE Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/ecotal.v4i2.808

Abstract

Penelitian ini menggali ke dalam ranah peningkatan layanan publik melalui implementasi strategis solusi E-Government, dengan fokus pada Kantor Kependudukan dan Pencatatan Sipil Kota Cimahi. Dengan pendekatan kuantitatif yang menggunakan analisis regresi linier sebagai landasan, penelitian ini mengevaluasi pengaruh penerapan E-Government terhadap optimalisasi kualitas layanan publik. Penelitian ini menggunakan data survei terstruktur yang dikumpulkan dari sampel penerima layanan, karyawan, dan stakeholder di Kantor Kependudukan dan Pencatatan Sipil Kota Cimahi. Dengan memanfaatkan kekuatan model regresi linier, penelitian ini menyelidiki korelasi antara penggunaan E-Government, efisiensi prosedural, transparansi, dan kualitas layanan secara keseluruhan. Selain itu, penelitian ini menyelidiki faktor-faktor khusus dalam kerangka E-Government yang berdampak signifikan pada kualitas layanan. Temuan penelitian menekankan hubungan yang nyata dan positif antara tingkat integrasi E-Government dan peningkatan kualitas layanan publik. Penentu utama, termasuk proses administratif yang lebih efisien, pengiriman layanan tepat waktu, dan akses yang lebih baik ke informasi, muncul sebagai kontributor signifikan terhadap peningkatan yang diamati. Temuan ini memberikan wawasan tentang peran penting E-Government dalam membina lingkungan layanan publik yang lebih responsif, efisien, dan berorientasi pada warga. Penelitian ini memperluas wacana tentang potensi E-Government untuk mengoptimalkan kualitas layanan publik melalui lensa kuantitatif, dengan menekankan implikasi analisis regresi linier. Hasil ini memberikan implikasi praktis bagi pembuat kebijakan dan administrator, menawarkan peta jalan untuk memanfaatkan kemajuan teknologi guna meningkatkan standar layanan dan pada akhirnya memenuhi harapan yang terus berkembang dari masyarakat.
THE CITIZEN CENTRIC APPROACH IN THE IMPLEMENTATION OF E-GOVERNMENT AS AN EFFORT TO IMPROVE THE QUALITY OF PUBLIC SERVICES IN THE GOVERNMENT OF WEST JAVA PROVINCE Muhammad Fauzi; Yogi Suprayogi Sugandi; Deden Hadi Kushendar
Jurnal Ekonomi Vol. 12 No. 04 (2023): Jurnal Ekonomi, 2023
Publisher : SEAN Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

To enhance public services and governance in West Java, the province government may have implemented a number of e-Government initiatives. West Java has built Public Service Centers to provide integrated services and a one-stop shop for citizens, and the government of West Java has adopted the idea of citizen-centric governance to prioritize its citizens' needs, aspirations, and well-being. Sapawarga is an innovative e-government initiative implemented in West Java Province, Indonesia. Adopting a citizen-centric approach in the implementation of e-government can greatly contribute to improving the quality of public services. The implementation of digital services in West Java, Indonesia has had several positive effects on citizens. A citizen-centric approach includes a number of components, including user-centered design, service personalization, multichannel service delivery, transparent information, citizen feedback channels, and continual improvement. The Government of West Java Province's ability to provide high-quality public services can be greatly enhanced by using a citizen-centric approach to implementation.
Pengaruh Kepemimpinan Partisipatif Dan Lingkungan Kerja Terhadap Kinerja Pegawai BPBD Jawa Barat Trisdayanto Candra Wirakusuma; Kurhayadi Kurhayadi; Deden Hadi Kushendar
Management Studies and Entrepreneurship Journal (MSEJ) Vol. 4 No. 5 (2023): Management Studies and Entrepreneurship Journal (MSEJ)
Publisher : Yayasan Pendidikan Riset dan Pengembangan Intelektual (YRPI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/msej.v4i6.3269

Abstract

Fenomena adanya performa pegawai yang menurun, ditunjang dengan masih tingginya jumlah ketidakhadiran pegawai menjadi salah satu masalah di BPBD Jawa Barat. Penelitian ini bertujuan untuk mengetahui pengaruh kepemimpinan partisipatif dan lingkungan kerja terhadap kinerka pegawai. Metode yang digunakan adalah kuantitatif dengan sampel penelitian sebanyak 55 pegawai BPBD Jawa Barat. Teknik pengumpulan data dalam penelitian ini dilakukan dengan membagikan kuesioner yang menggunakan skala likert. Berdasarkan hasil analisis data, dapat disimpulkan bahwa kepemimpinan partisipatif berpengaruh signifikan terhadap kinerja pegawai. Selain itu disimpulkan juga bahwa lingkungan kerja berpengaruh signifikan terhadap kinerja pegawai.  
IMPLEMENTASI KEBIJAKAN PEMELIHARAAN KENDARAAN DINAS OPERASIONAL PADA BIRO UMUM SEKRETARIAT DAERAH PROVINSI JAWA BARAT Dede Jaelani; Kurhayadi; Deden Hadi Kushendar
Moderat : Jurnal Ilmiah Ilmu Pemerintahan Vol 9 No 4 (2023): November 2023
Publisher : Program Studi Ilmu Pemerintahan FISIP Universitas Galuh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25157/moderat.v9i4.3495

Abstract

The purpose of writing this article is to find out how far the Implementation of the Operational Service Vehicle Maintenance Policy at the General Bureau of the Regional Secretariat of West Java Province. The research method uses a qualitative approach. The problem is the implementation of official vehicle maintenance policies, operations are not optimal. The results of the discussion show that the implementation of public policies is influenced by several factors, including: organizational structure, resources, communication, and dispositions. Meanwhile, the implementation of the policy needs to be carried out in a comprehensive manner, which includes maintenance of vehicles and their SOPs. Inadequate human resources where there are no experts in asset valuation for the implementation of official vehicle maintenance policies. In carrying out innovations and breakthroughs in service to employees, discretion can be exercised in the implementation of public policies as long as they do not conflict with applicable norms and regulations.
Governance Of The Kosambi Traditional Market In Bandung City Yetty Nteseo; Deden Hadi Kushendar
Economics and Digital Business Review Vol. 4 No. 2 (2023): February - July
Publisher : STIE Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/ecotal.v4i2.888

Abstract

This article examines the governance structure and practices employed in the management of the Kosambi Traditional Market in Bandung. Traditional markets, as essential components of urban economies, face unique challenges in maintaining relevance amid evolving consumer preferences and urban development. Through a comprehensive case study of the Kosambi Traditional Market, this research investigates the governance mechanisms in place, focusing on decision-making processes, stakeholder engagement, and regulatory frameworks. The study employs a mixed-methods approach, combining qualitative interviews with market stakeholders, local authorities, and vendors, along with quantitative analysis of market performance indicators. By evaluating the effectiveness of the current governance model, the research aims to identify strengths, weaknesses, and opportunities for improvement. Insights gained from this study contribute to the broader discourse on market governance, providing valuable lessons for policymakers, urban planners, and market administrators. As traditional markets play a vital role in preserving cultural heritage and supporting local economies, understanding and enhancing their governance structures become imperative for sustained viability. The findings of this research offer practical recommendations for optimizing the governance of traditional markets, with implications for the revitalization of similar markets nationwide. This study contributes to the academic literature on public administration and market management, particularly in the context of cultural heritage preservation and sustainable urban development.
IMPLEMENTASI KEBIJAKAN TATA KELOLA BARANG MILIK DAERAH DALAM MENDUKUNG KINERJA BADAN PENGELOLAAN KEUANGAN DAN ASET DAERAH KOTA CIMAHI sofyan Sofyan; Deden Hadi Kushendar; Betty Wargadinata
PRAJA: Jurnal Ilmiah Pemerintahan Vol 11 No 3 (2023): Edisi Oktober
Publisher : FISIP Universitas Muhammadiyah Sidenreng Rappang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55678/prj.v11i3.1164

Abstract

This study aims to find out how the implementation of regional property management in supporting the performance of the Cimahi City Regional Financial and Asset Management Agency. The research conducted by the author uses qualitative research methods, using primary data sourced from interviews with selected informants using the purposive sampling method, while secondary data is obtained from official documents used such as interview results, field notes or documentation. other. The data collection techniques used in this study are observation techniques, interview techniques and documentation techniques. The results of this study indicate that the implementation of regional property management in supporting the performance of the Cimahi City Regional Financial and Asset Management Agency has not been optimally implemented according to policy. This is indicated by the Cimahi City BPKAD staff still adapting to the new regulation, namely the Regional Regulation on the management of regional property No. 4 years 2021
Social Empowerment Incubator: A Collaborative Model of Community Participation in Bandung Sopandi, Encep; Hadi Kushendar, Deden; Habiburahman, Fadil
Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Vol. 22 No. 1 (2025): June 2025
Publisher : Sekolah Tinggi Ilmu Administrasi Lembaga Administrasi Negara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31113/jia.v22i1.1274

Abstract

Social empowerment incubators play an important role in encouraging community participation and collaboration to drive sustainable social change. This study examines the development and implementation of a social empowerment incubator in Bandung, Indonesia, with a focus on its impact on community engagement, participatory governance, and collaborative networks. Using a qualitative approach with case studies, in-depth interviews, and participatory observations, this study explores how these incubators serve as catalysts for social innovation and local development. These findings highlight key success factors, challenges, and best practices in managing social incubators to empower marginalized communities. The study contributes to the discourse on social entrepreneurship and participatory governance by providing policy recommendations to improve the effectiveness of social incubators in urban environments
Dwelling Time and Its Impact on Logistics Costs and Competitiveness: Challenges and Policy Solutions in Indonesia Anggraeni, Heni; Wardhana, Didin; Kushendar, Deden Hadi
Indonesian Journal of Social Science Research Vol. 6 No. 1 (2025): Indonesian Journal of Social Science Research (IJSSR)
Publisher : Future Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/ijssr.06.01.28

Abstract

In the era of globalization and increasingly competitive trade, logistics efficiency plays a critical role in determining product pricing and strengthening national competitiveness. One of the major bottlenecks in Indonesia’s logistics chain is the prolonged dwelling time at ports — the duration between container unloading and its release from the terminal. This paper uses a descriptive qualitative approach to examine the economic and operational implications of dwelling time, drawing insights from both business practitioners and academic analyses. Findings reveal that extended dwelling time significantly increases logistics costs, disrupts production cycles, and weakens the market position of domestic products. Factors contributing to inefficiencies include bureaucratic complexity, physical inspection processes (behandle), limited port infrastructure, and inconsistent implementation of risk-based inspection systems. However, government initiatives such as the National Logistic Ecosystem (NLE) have demonstrated notable progress by reducing average national dwelling time to 2.6 days through digital integration and streamlined procedures. The study concludes that addressing dwelling time effectively requires a comprehensive strategy that involves infrastructure development, regulatory simplification, inter-agency collaboration, and enhanced use of digital platforms. These steps are essential to improve Indonesia’s trade efficiency and ensure a more competitive economic environment.  
Social Empowerment Incubator: A Collaborative Model of Community Participation in Bandung Sopandi, Encep; Hadi Kushendar, Deden; Habiburahman, Fadil
Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Vol. 22 No. 1 (2025): June 2025
Publisher : Sekolah Tinggi Ilmu Administrasi Lembaga Administrasi Negara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31113/jia.v22i1.1274

Abstract

Social empowerment incubators play an important role in encouraging community participation and collaboration to drive sustainable social change. This study examines the development and implementation of a social empowerment incubator in Bandung, Indonesia, with a focus on its impact on community engagement, participatory governance, and collaborative networks. Using a qualitative approach with case studies, in-depth interviews, and participatory observations, this study explores how these incubators serve as catalysts for social innovation and local development. These findings highlight key success factors, challenges, and best practices in managing social incubators to empower marginalized communities. The study contributes to the discourse on social entrepreneurship and participatory governance by providing policy recommendations to improve the effectiveness of social incubators in urban environments
Pengaruh Manajemen Sarana Dan Prasarana Terhadap Kegiatan Belajar Mengajar Di Sekolah Menengah Pertama Negeri 56 Kota Bandung Maryana; Deden Hadi Kushendar; Dina Lesmana
Jurnal Niara Vol. 16 No. 2 (2023): September
Publisher : FAKULTAS ILMU ADMINISTRASI UNIVERSITAS LANCANG KUNING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31849/niara.v16i2.15924

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh antara manajemen sarana dan prasarana terhadap kegiatan belajar mengajar di Sekolah Menengah Pertama Negeri 56 Kota Bandung. Penilitian ini menggunakan pendekatan kuatitatif dengan metode analisis korelasional. Analisis data dilakukan dengan uji linear regresi sederhana untuk mengetahui pengaruh antara variabel manajemen sarana dan prasarana (X) dengan variabel kegiatan belajar mengajar (Y). Hasil penelitian menunjukkan nilai signifikannya sebesar 0,001 lebih kecil dari 0,05, yang berarti bahwa ada pengaruh yang signifikan antara manajemen sarana dan prasarana dengan kegiatan belajar mengajar di Sekolah Menengah Pertama Negeri 56 Kota Bandung. Nilai koefisien antara kedua variabel adalah 0,836 atau 83,6%. Hasil tersebut, menunjukkan manajemen sarana dan prasarana memberikan pengaruh positif dan signifikan terhadap kegiatan belajar mengajar sebesar 83,6%, sedangkan 16,4% dipengaruhi oleh faktor lain seperti kemampuan dasar anak, kondisi fisik dan psikis anak serta motivasi belajar anak. Jadi, pelaksanaan manajemen sarana dan prasarana yang terstruktur dan terkontrol akan menunjang peningkatan kualitas pada proses kegiatan belajar mengajar di Sekolah Menengah Pertama Negeri 56 Kota Bandung
Co-Authors Ade Suryana Ade Suryana Aep Saepudin Aep Saepudin Aep Saepudin Ajeng Mayasari Anggraeni, Heni Annisya Nurfadhillah Aryanti, Della Betty Wargadinata Dede Jaelani Didin Wardhana Dina Lesmana Encep Sopandi, Encep Entin Kartini Habiburahman, Fadil Hidayat, Fajar Istikomah Istikomah Kurhayadi Kurhayadi Kurhayadi Maryana Miftahuddin, S.Si.,MAB., asep Muhammad Fauzi Muhammad Yusuf Mulawarman, Aditia Prihadi, M Dana Risnawati Risnawati Risnawati Risnawati Riza Bahtiar Sulistyan Sedarmayanti, Sedarmayanti Siti Masitoh sofyan Sofyan Susilawati Susilawati Trisdayanto Candra Wirakusuma Yayat Rukayat Yeti Kurniati Yetty Nteseo Yogi Suprayogi Sugandi