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All Journal jurnal niara Jurnal Manajemen Pelayanan Publik Jurnal Ilmiah Universitas Batanghari Jambi NUSANTARA : Jurnal Ilmu Pengetahuan Sosial Jurnal Ilmiah Administrasi Bisnis dan Inovasi Ideas: Jurnal Pendidikan, Sosial dan Budaya Management Studies and Entrepreneurship Journal (MSEJ) Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi PRAJA: Jurnal Ilmiah Pemerintahan Indonesian Journal of Social Research (IJSR) Jurnal Visionary : Penelitian Dan Pengembangan Di Bidang Administrasi Pendidikan Jurnal Ekonomi Indonesian Journal of Social Science Research Literacy : International Scientific Journals of Social, Education, Humanities Perigel: Jurnal Penyuluhan Masyarakat Indonesia MODERAT: Jurnal Ilmiah Ilmu Pemerintahan Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Economics and Digital Business Review
Kushendar, Deden Hadi
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Agriculture, Biological Sciences & Forestry Humanities Civil Engineering, Building, Construction & Architecture Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Transportation Other

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THE CITIZEN CENTRIC APPROACH IN THE IMPLEMENTATION OF E-GOVERNMENT AS AN EFFORT TO IMPROVE THE QUALITY OF PUBLIC SERVICES IN THE GOVERNMENT OF WEST JAVA PROVINCE Muhammad Fauzi; Yogi Suprayogi Sugandi; Deden Hadi Kushendar
Jurnal Ekonomi Vol. 12 No. 04 (2023): Jurnal Ekonomi, 2023
Publisher : SEAN Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

To enhance public services and governance in West Java, the province government may have implemented a number of e-Government initiatives. West Java has built Public Service Centers to provide integrated services and a one-stop shop for citizens, and the government of West Java has adopted the idea of citizen-centric governance to prioritize its citizens' needs, aspirations, and well-being. Sapawarga is an innovative e-government initiative implemented in West Java Province, Indonesia. Adopting a citizen-centric approach in the implementation of e-government can greatly contribute to improving the quality of public services. The implementation of digital services in West Java, Indonesia has had several positive effects on citizens. A citizen-centric approach includes a number of components, including user-centered design, service personalization, multichannel service delivery, transparent information, citizen feedback channels, and continual improvement. The Government of West Java Province's ability to provide high-quality public services can be greatly enhanced by using a citizen-centric approach to implementation.
Pengaruh Kepemimpinan Partisipatif Dan Lingkungan Kerja Terhadap Kinerja Pegawai BPBD Jawa Barat Trisdayanto Candra Wirakusuma; Kurhayadi Kurhayadi; Deden Hadi Kushendar
Management Studies and Entrepreneurship Journal (MSEJ) Vol. 4 No. 5 (2023): Management Studies and Entrepreneurship Journal (MSEJ)
Publisher : Yayasan Pendidikan Riset dan Pengembangan Intelektual (YRPI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/msej.v4i6.3269

Abstract

Fenomena adanya performa pegawai yang menurun, ditunjang dengan masih tingginya jumlah ketidakhadiran pegawai menjadi salah satu masalah di BPBD Jawa Barat. Penelitian ini bertujuan untuk mengetahui pengaruh kepemimpinan partisipatif dan lingkungan kerja terhadap kinerka pegawai. Metode yang digunakan adalah kuantitatif dengan sampel penelitian sebanyak 55 pegawai BPBD Jawa Barat. Teknik pengumpulan data dalam penelitian ini dilakukan dengan membagikan kuesioner yang menggunakan skala likert. Berdasarkan hasil analisis data, dapat disimpulkan bahwa kepemimpinan partisipatif berpengaruh signifikan terhadap kinerja pegawai. Selain itu disimpulkan juga bahwa lingkungan kerja berpengaruh signifikan terhadap kinerja pegawai.  
IMPLEMENTASI KEBIJAKAN PEMELIHARAAN KENDARAAN DINAS OPERASIONAL PADA BIRO UMUM SEKRETARIAT DAERAH PROVINSI JAWA BARAT Dede Jaelani; Kurhayadi; Deden Hadi Kushendar
Moderat : Jurnal Ilmiah Ilmu Pemerintahan Vol 9 No 4 (2023): November 2023
Publisher : Program Studi Ilmu Pemerintahan FISIP Universitas Galuh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25157/moderat.v9i4.3495

Abstract

The purpose of writing this article is to find out how far the Implementation of the Operational Service Vehicle Maintenance Policy at the General Bureau of the Regional Secretariat of West Java Province. The research method uses a qualitative approach. The problem is the implementation of official vehicle maintenance policies, operations are not optimal. The results of the discussion show that the implementation of public policies is influenced by several factors, including: organizational structure, resources, communication, and dispositions. Meanwhile, the implementation of the policy needs to be carried out in a comprehensive manner, which includes maintenance of vehicles and their SOPs. Inadequate human resources where there are no experts in asset valuation for the implementation of official vehicle maintenance policies. In carrying out innovations and breakthroughs in service to employees, discretion can be exercised in the implementation of public policies as long as they do not conflict with applicable norms and regulations.
IMPLEMENTASI KEBIJAKAN TATA KELOLA BARANG MILIK DAERAH DALAM MENDUKUNG KINERJA BADAN PENGELOLAAN KEUANGAN DAN ASET DAERAH KOTA CIMAHI sofyan Sofyan; Deden Hadi Kushendar; Betty Wargadinata
PRAJA: Jurnal Ilmiah Pemerintahan Vol 11 No 3 (2023): Edisi Oktober
Publisher : FISIP Universitas Muhammadiyah Sidenreng Rappang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55678/prj.v11i3.1164

Abstract

This study aims to find out how the implementation of regional property management in supporting the performance of the Cimahi City Regional Financial and Asset Management Agency. The research conducted by the author uses qualitative research methods, using primary data sourced from interviews with selected informants using the purposive sampling method, while secondary data is obtained from official documents used such as interview results, field notes or documentation. other. The data collection techniques used in this study are observation techniques, interview techniques and documentation techniques. The results of this study indicate that the implementation of regional property management in supporting the performance of the Cimahi City Regional Financial and Asset Management Agency has not been optimally implemented according to policy. This is indicated by the Cimahi City BPKAD staff still adapting to the new regulation, namely the Regional Regulation on the management of regional property No. 4 years 2021
Social Empowerment Incubator: A Collaborative Model of Community Participation in Bandung Sopandi, Encep; Hadi Kushendar, Deden; Habiburahman, Fadil
Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Vol. 22 No. 1 (2025): June 2025
Publisher : Sekolah Tinggi Ilmu Administrasi Lembaga Administrasi Negara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31113/jia.v22i1.1274

Abstract

Social empowerment incubators play an important role in encouraging community participation and collaboration to drive sustainable social change. This study examines the development and implementation of a social empowerment incubator in Bandung, Indonesia, with a focus on its impact on community engagement, participatory governance, and collaborative networks. Using a qualitative approach with case studies, in-depth interviews, and participatory observations, this study explores how these incubators serve as catalysts for social innovation and local development. These findings highlight key success factors, challenges, and best practices in managing social incubators to empower marginalized communities. The study contributes to the discourse on social entrepreneurship and participatory governance by providing policy recommendations to improve the effectiveness of social incubators in urban environments
Dwelling Time and Its Impact on Logistics Costs and Competitiveness: Challenges and Policy Solutions in Indonesia Anggraeni, Heni; Wardhana, Didin; Kushendar, Deden Hadi
Indonesian Journal of Social Science Research Vol. 6 No. 1 (2025): Indonesian Journal of Social Science Research (IJSSR)
Publisher : Future Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/ijssr.06.01.28

Abstract

In the era of globalization and increasingly competitive trade, logistics efficiency plays a critical role in determining product pricing and strengthening national competitiveness. One of the major bottlenecks in Indonesia’s logistics chain is the prolonged dwelling time at ports — the duration between container unloading and its release from the terminal. This paper uses a descriptive qualitative approach to examine the economic and operational implications of dwelling time, drawing insights from both business practitioners and academic analyses. Findings reveal that extended dwelling time significantly increases logistics costs, disrupts production cycles, and weakens the market position of domestic products. Factors contributing to inefficiencies include bureaucratic complexity, physical inspection processes (behandle), limited port infrastructure, and inconsistent implementation of risk-based inspection systems. However, government initiatives such as the National Logistic Ecosystem (NLE) have demonstrated notable progress by reducing average national dwelling time to 2.6 days through digital integration and streamlined procedures. The study concludes that addressing dwelling time effectively requires a comprehensive strategy that involves infrastructure development, regulatory simplification, inter-agency collaboration, and enhanced use of digital platforms. These steps are essential to improve Indonesia’s trade efficiency and ensure a more competitive economic environment.  
Social Empowerment Incubator: A Collaborative Model of Community Participation in Bandung Sopandi, Encep; Hadi Kushendar, Deden; Habiburahman, Fadil
Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Vol. 22 No. 1 (2025): June 2025
Publisher : Sekolah Tinggi Ilmu Administrasi Lembaga Administrasi Negara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31113/jia.v22i1.1274

Abstract

Social empowerment incubators play an important role in encouraging community participation and collaboration to drive sustainable social change. This study examines the development and implementation of a social empowerment incubator in Bandung, Indonesia, with a focus on its impact on community engagement, participatory governance, and collaborative networks. Using a qualitative approach with case studies, in-depth interviews, and participatory observations, this study explores how these incubators serve as catalysts for social innovation and local development. These findings highlight key success factors, challenges, and best practices in managing social incubators to empower marginalized communities. The study contributes to the discourse on social entrepreneurship and participatory governance by providing policy recommendations to improve the effectiveness of social incubators in urban environments
Pengaruh Manajemen Sarana Dan Prasarana Terhadap Kegiatan Belajar Mengajar Di Sekolah Menengah Pertama Negeri 56 Kota Bandung Maryana; Deden Hadi Kushendar; Dina Lesmana
Jurnal Niara Vol. 16 No. 2 (2023): September
Publisher : FAKULTAS ILMU ADMINISTRASI UNIVERSITAS LANCANG KUNING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31849/niara.v16i2.15924

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh antara manajemen sarana dan prasarana terhadap kegiatan belajar mengajar di Sekolah Menengah Pertama Negeri 56 Kota Bandung. Penilitian ini menggunakan pendekatan kuatitatif dengan metode analisis korelasional. Analisis data dilakukan dengan uji linear regresi sederhana untuk mengetahui pengaruh antara variabel manajemen sarana dan prasarana (X) dengan variabel kegiatan belajar mengajar (Y). Hasil penelitian menunjukkan nilai signifikannya sebesar 0,001 lebih kecil dari 0,05, yang berarti bahwa ada pengaruh yang signifikan antara manajemen sarana dan prasarana dengan kegiatan belajar mengajar di Sekolah Menengah Pertama Negeri 56 Kota Bandung. Nilai koefisien antara kedua variabel adalah 0,836 atau 83,6%. Hasil tersebut, menunjukkan manajemen sarana dan prasarana memberikan pengaruh positif dan signifikan terhadap kegiatan belajar mengajar sebesar 83,6%, sedangkan 16,4% dipengaruhi oleh faktor lain seperti kemampuan dasar anak, kondisi fisik dan psikis anak serta motivasi belajar anak. Jadi, pelaksanaan manajemen sarana dan prasarana yang terstruktur dan terkontrol akan menunjang peningkatan kualitas pada proses kegiatan belajar mengajar di Sekolah Menengah Pertama Negeri 56 Kota Bandung
Reframing Smart Governance in West Java: Embedding New Public Service Values in Digital Transformation Rukayat, Yayat; Kushendar, Deden Hadi; Sopandi, Encep
Jurnal Manajemen Pelayanan Publik Vol 9, No 3 (2025): Jurnal Manajemen Pelayanan Publik
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/jmpp.v9i3.66368

Abstract

This study explores the implementation of smart governance within the paradigm of the New Public Service (NPS) in the context of digital transformation in West Java Province. Unlike previous studies that primarily emphasize technical efficiency, this research offers novelty by reframing smart governance through NPS values such as citizen engagement, co-creation, transparency, and public accountability. Employing a concurrent mixed-methods design, the study integrates quantitative and qualitative approaches to provide a comprehensive understanding of the dynamics between digital public service innovation and citizen-centered governance. The quantitative component involved 278 respondents who assessed the effectiveness, inclusivity, and responsiveness of digital public services using structured questionnaires, while the qualitative component drew insights from in-depth interviews with eight key informants, including policymakers, bureaucrats, community leaders, and digital governance experts. The findings reveal that although digital initiatives in West Java have significantly improved service efficiency and accessibility, gaps remain in citizen participation, equitable data access, and institutional adaptability. The study contributes to the theoretical discourse on digital governance by proposing a localized framework of smart governance rooted in democratic values and collaborative public service delivery. Practically, it recommends strengthening digital literacy, institutional coordination, data protection policies, and inclusive participatory mechanisms to foster trust-based and citizen-centric digital governance in West Java.
ANALISIS JALUR KINERJA GURU ATAS KEPEMIMPINAN KEPALA SEKOLAH DAN MOTIVASI KERJA DI SMP NEGERI 1 SAGULING Suryana, Ade; Risnawati, Risnawati; Kushendar, Deden Hadi
Jurnal Visionary : Penelitian dan Pengembangan dibidang Administrasi Pendidikan Vol. 10 No. 1 (2022): April
Publisher : Universitas Pendidikan Mandalika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33394/vis.v10i1.5112

Abstract

Abstract: This study was intended to determine the principal's leadership, work motivation and teacher performance with a case study at SMP Negeri 1 Saguling, West Bandung Regency, as well as to determine the effect of principal's leadership and work motivation partially or simultaneously on teacher performance.This study uses a quantitative approach to the design used survey, with data processing techniques using path analysis.The results showed that the partial effect of principal's leadership on teacher performance (47.08%), while work motivation on teacher performance (23.39%), and the simultaneous influence of principal's leadership and work motivation on teacher performance (70.47%), so that to improve teacher performance it can be done by increasing the broad attention of a principal.Key Words: leadership, work motivation, teacher performance.Abstrak: Penelitian ini bertujuan untuk mengetahui kepemimpinan kepala sekolah, motivasi kerja dan kinerja guru dengan studi kasus di SMP Negeri 1 Saguling Kabupaten Bandung Barat, serta untuk mengetahui pengaruh kepemimpinan kepala sekolah dan motivasi kerja secara parsial maupun simultan terhadap kinerja guru.Penelitian ini menggunakan pendekatan kuantitatif dengan desain yang digunakan survey, dengan teknik pengolahan data menggunakan analisis jalur.Hasil penelitian menunjukkan bahwa kepemimpinan kepala sekolah berpengaruh secara parsial terhadap kinerja guru (47,08%), sedangkan motivasi kerja terhadap kinerja guru (23,39%), dan pengaruh simultan kepemimpinan kepala sekolah dan motivasi kerja terhadap kinerja guru (70,47%), sehingga untukmeningkatkan kinerja guru dapat dilakukan dengan meningkatkan perhatian luas seorang kepala sekolah.Kata Kunci: kepemimpinan, motivasi kerja, kinerja guru.
Co-Authors Ade Suryana Ade Suryana Aep Saepudin Aep Saepudin Aep Saepudin Ajeng Mayasari Ajeng Mayasari Anggraeni, Heni Annisya Nurfadhillah Aryanti, Della Betty Wargadinata Dede Jaelani Didin Wardhana Dina Lesmana Encep Sopandi, Encep Entin Kartini Habiburahman, Fadil Hidayat, Fajar Istikomah Istikomah Kurhayadi Kurhayadi Kurhayadi Maryana Miftahuddin, S.Si.,MAB., asep Muhammad Fauzi Muhammad Yusuf Mulawarman, Aditia Prihadi, M Dana Risnawati Risnawati Risnawati Risnawati Riza Bahtiar Sulistyan Sedarmayanti, Sedarmayanti Siti Masitoh sofyan Sofyan Sumardanu, Tri Susilawati Susilawati Trisdayanto Candra Wirakusuma Yayat Rukayat Yeti Kurniati Yetty Nteseo Yogi Suprayogi Sugandi