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Effective Local Government Organizational Structure in Improving the Quality of Public Services: A Literature Study Sudrajat, Ade; Mustiraya, Rd. Raya; Framesthi, Dyah Bayu
International Journal Administration, Business & Organization Vol 6 No 1 (2025): IJABO
Publisher : Asosiasi Ahli Administrasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61242/ijabo.25.474

This research examines the relationship between the effectiveness of local government organizational structure and the improvement of public service quality through a comparative analysis of two main studies, namely Effendi (2022) and Soeardi (2019). The discussion focuses on three main aspects: structural dimensions of the organization, management and implementation factors, and the impact of organizational change on service effectiveness. The results show that organizational restructuring oriented towards simplifying structures, decentralizing authority, and adjusting functional roles can improve the efficiency and responsiveness of public services. The success of these changes is largely determined by the application of strategic management and Total Quality Management (TQM) principles, as well as adaptive and participatory leadership. The study also confirms the importance of matching the design of the organizational structure with the local context, in line with the principles in various regulations such as Law No. 23 of 2014, Law No. 5 of 2014, and national bureaucratic reform policies. Thus, public sector organizational restructuring needs to be designed as a holistic process that synergizes structural design, managerial strategies, and human resource management to produce more effective, efficient, and accountable public services.

TANTANGAN DAN PELUANG IMPLEMENTASI AI DALAM LAYANAN PUBLIK (STUDI KUALITATIF DI KOTA BANDUNG) Safrizal Wildan, Ari; Nunung, Ai; Veranita, Mira; Framesthi, Dyah Bayu
JURNAL EKONOMI BISNIS DAN MANAJEMEN (EKO-BISMA) Vol 4 No 1 (2025): JURNAL EKONOMI BISNIS DAN MANAJEMEN (EKO-BISMA)
Publisher : PUBLISHER ABISATYA DINAMIKA ISWARA PUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58268/eb.v4i1.153

Digital transformation in the government sector encourages the adoption of Artificial Intelligence (AI) technology to improve the efficiency, transparency, and accessibility of public services. Bandung City as one of the pioneers of the Smart City concept has integrated AI in various aspects of public services, such as population administration, taxation, licensing, and public complaints. However, the implementation of AI still faces various challenges, including limited infrastructure, readiness of human resources (HR), immature regulations, and low levels of public trust in the security and effectiveness of AI-based systems. This study uses a case study method with a qualitative approach to explore the effectiveness of AI implementation in Bandung City. The results show that although AI has the potential to improve bureaucratic efficiency and service quality, the level of public acceptance is still low due to the lack of digital literacy and concerns about data security. Therefore, a strategy is needed to increase digital literacy, strengthen data protection regulations, and improve technological infrastructure so that AI can be adopted more widely and effectively in public services.

TRANSFORMASI PENDIDIKAN TINGGI DALAM MEMPERSIAPKAN SDM ADMINISTRASI PERKANTORAN YANG KOMPETEN UNTUK INDONESIA EMAS 2045 Framesthi, Dyah Bayu; Subrayanti, Delia
JURNAL EKONOMI BISNIS DAN MANAJEMEN (EKO-BISMA) Vol 4 No 1 (2025): JURNAL EKONOMI BISNIS DAN MANAJEMEN (EKO-BISMA)
Publisher : PUBLISHER ABISATYA DINAMIKA ISWARA PUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58268/eb.v4i1.158

Higher education plays a crucial role in shaping competent human resources to face global challenges and achieve the vision of Indonesia Emas 2045. The Office Administration study program must adapt to technological advancements, digitalization, and changing workplace dynamics. The transformation of higher education in this field includes enhancing skill-based curricula, integrating technology into administrative processes, and strengthening soft skills such as communication, leadership, and organizational management. This article explores how higher education, particularly in Office Administration, contributes to preparing professional, adaptive, and highly competitive graduates in the digital era. Through literature analysis and case studies, it is found that curriculum innovation, industry collaboration, and the utilization of modern technology are key factors in producing graduates ready to contribute to national development. Thus, the transformation of higher education in Office Administration is essential in shaping excellent human resources that support the vision of Indonesia Emas 2045.

Pemberdayaan Perempuan di Lapas Kerobokan Kabupaten Badung Bali Mira Veranita; Itto Turyandi; Wahyudi; Gunardi; Yusuf, Ramayani; Framesthi, Dyah Bayu
JURPIKAT (Jurnal Pengabdian Kepada Masyarakat) Vol. 6 No. 3 (2025)
Publisher : Politeknik Piksi Ganesha Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37339/jurpikat.v6i3.2479

Kegiatan Pengabdian Kepada Masyarakat (PKM) ini bertujuan memberdayakan narapidana perempuan di Lapas Perempuan Kerobokan melalui penyuluhan motivasi dan pelatihan kewirausahaan. Metode yang digunakan adalah pendekatan edukatif dan partisipatif, mencakup ceramah, diskusi, simulasi, serta coaching personal. Kegiatan ini berhasil meningkatkan motivasi, kepercayaan diri, dan pengetahuan kewirausahaan bagi 30 warga binaan perempuan. Evaluasi menunjukkan peningkatan signifikan pada pemahaman dan kesiapan mental peserta untuk menghadapi kehidupan pasca-lapas. Program ini membuktikan bahwa intervensi yang menggabungkan aspek psikologis dan keterampilan praktis dapat menjadi model rehabilitasi sosial yang efektif, memanusiakan, dan memberdayakan. Kegiatan ini juga menjadi contoh kolaborasi multipihak antara akademisi, lembaga pemasyarakatan, dan komunitas dalam menciptakan sistem pembinaan yang lebih holistik dan transformatif.

DIGITALISASI ADMINISTRASI PAJAK DAN DAMPAKNYA TERHADAP KEPATUHAN UMK DI KOTA BANDUNG Gunardi, Gunardi; Febriani, Eri; Kurniawan, Sandy; Framesthi, Dyah Bayu
Jurnal Administrasi Perkantoran dan Kesekretariatan Vol 3 No 2 (2025): JURNAL ADMINISTRASI PERKANTORAN dan KESEKRETARIATAN
Publisher : LPPM Politeknik Pajajaran ICB Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59820/apk.v3i2.380

This study aims to analyze the impact of tax administration digitalization on the tax compliance of Micro and Small Enterprises (MSEs) in Bandung City. Using a Systematic Literature Review (SLR) approach, the research examines the implementation of digital systems such as e-filing, e-billing, and DJP Online, along with the challenges faced by MSEs. The findings show that while digitalization offers improved access and administrative efficiency, the overall tax compliance rate among MSEs remains low—only 38.1% in 2023. Key barriers include low tax and digital literacy, limited outreach and support, unequal access to technology, and negative perceptions of taxation. Conversely, digitally savvy MSEs tend to report higher compliance and enjoy additional benefits, such as access to business financing and enhanced reputation. The study recommends strengthening education, digital infrastructure, and government support to improve compliance. The findings are expected to inform more inclusive policy-making and contribute to optimizing tax revenue from the MSE sector in the digital era.

DINAMIKA MAKROEKONOMI INDONESIA, ANALISIS FAKTOR-FAKTOR PENENTU PERTUMBUHAN EKONOMI Gunardi; Gunardi, Gunardi; Veranita, Mira; Turyandi, Itto; Wahyudi, Wahyudi; Kesumah, Priatna; Hutahaean, Limbert; Framesthi, Dyah Bayu
IJSM Vol 8 No 2 (2025): Indonesia Journal of Strategic Management
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Kuningan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25134/64x43t32

This research aims to analyze the determinants of Indonesia's economic growth using a qualitative approach. By understanding the complex relationships among macroeconomic variables, it is expected to provide more effective policy recommendations to promote sustainable economic growth. The analysis results indicate that monetary policy, investment, and labor market conditions play crucial roles in determining the direction of economic growth. A stable monetary policy contributes to increased purchasing power and domestic consumption. Additionally, foreign direct investment (FDI) serves as a primary driver of growth by enhancing infrastructure and technology. Despite challenges such as global uncertainty and commodity price fluctuations, opportunities for growth remain wide open through innovation and the adoption of new technologies

ANALISIS KESENJANGAN KOMPETENSI ANGKATAN KERJA MUDA KOTA CIMAHI TERHADAP KEBUTUHAN INDUSTRI 4.0 Framesthi, Dyah Bayu; Keizer, Hendriady de; Kesumah, Priatna; Subrayanti, Delia; Firmansyah, Yusar; Nafisah, Zira Durun; Rohaeni, Neng
JURNAL EKONOMI BISNIS DAN MANAJEMEN (EKO-BISMA) Vol 4 No 2 (2025): JURNAL EKONOMI BISNIS DAN MANAJEMEN (EKO-BISMA)
Publisher : PUBLISHER ABISATYA DINAMIKA ISWARA PUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58268/eb.v4i2.227

The acceleration of technological transformation in the industry 4.0 era demands changes in the competency structure of the workforce, especially the younger generation, who are the backbone of regional productivity. Cimahi City, as a center for the manufacturing industry, modern services, and the creative economy, faces a serious challenge in the form of a mismatch between the skills possessed by the young workforce and the needs of digital-based industries. This study aims to analyze the level of competency gap in Cimahi City's young workforce, map industrial skills need in the context of automation and digitalization, and identify the factors causing this mismatch. The study used a Sequential Explanatory Mixed Methods design, starting with quantitative analysis through employment data, job readiness surveys, and industrial structure, then continued with qualitative in-depth analysis through in-depth interviews with industry players (IDUKA), vocational education institutions, and young job seekers. The results of the study indicate that competency gaps occur in two main categories: (1) hard skills including digital literacy, automatic machine operation, CAD/CAM capabilities, basic programming, and data literacy; and (2) soft skills such as communication, teamwork, problem-solving, and adaptability. The mismatch is exacerbated by an adaptive curriculum, minimal industrial internships, limited competency certification, and poor job market information. This study recommends strengthening the IDUKA link and match, reformulating the vocational curriculum based on industry needs, accelerating certification, and preparing the 2026–2030 Vocational Action Plan as strategies to increase the competitiveness of Cimahi City's youth.

Menggali Potensi Ekonomi Kreatif Membangun Kesetaraan di Lapas Perempuan Kerobokan, Denpasar, Bali Ramayani Yusuf; Gunardi Gunardi; Dyah Bayu Framesthi; Yaya Mulya Mantri; Ayulia Nirwani
JAMARI: Jurnal Pengabdian Masyarakat Mandiri Vol 2 No 1 (2025): Juli
Publisher : Universitas Insan Cendekia Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37577/jamari.v2i01.899

Program pengabdian masyarakat ini bertujuan untuk memberdayakan warga binaan perempuan di Lapas Perempuan Kerobokan, Denpasar, Bali melalui pengembangan potensi ekonomi kreatif. Kegiatan ini dilatarbelakangi oleh kebutuhan akan pembinaan berbasis keterampilan yang mampu memberikan bekal hidup dan mendukung reintegrasi sosial pasca-pembebasan. Pendekatan yang digunakan adalah Participatory Action Research (PAR), yang melibatkan partisipasi aktif warga binaan dalam setiap tahap kegiatan, mulai dari identifikasi masalah, perencanaan, pelatihan hingga evaluasi. Kegiatan dilaksanakan dalam bentuk pelatihan keterampilan seperti kerajinan tangan, kuliner, seni lukis, dan tata rias. Program ini berhasil meningkatkan keterampilan praktis warga binaan,. Produk yang dihasilkan mencakup boneka kain felt, keripik singkong bersertifikat halal, tas lukis, dan kesiapan usaha salon dari hasil pelatihan tata rias. Evaluasi menunjukkan adanya peningkatan kepercayaan diri dan motivasi warga binaan untuk mandiri secara ekonomi. Program ini terbukti efektif dalam menggali potensi ekonomi kreatif dan membangun kesetaraan di lingkungan pemasyarakatan. Diharapkan model ini dapat direplikasi di lembaga pemasyarakatan lain sebagai strategi pembinaan berkelanjutan dan inklusif.

Menggali Potensi Ekonomi Kreatif Membangun Kesetaraan di Lapas Perempuan Kerobokan, Denpasar, Bali Ramayani Yusuf; Gunardi Gunardi; Dyah Bayu Framesthi; Yaya Mulya Mantri; Ayulia Nirwani
JAMARI: Jurnal Pengabdian Masyarakat Mandiri Vol 2 No 1 (2025): Juli
Publisher : Universitas Insan Cendekia Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37577/jamari.v2i01.899

Program pengabdian masyarakat ini bertujuan untuk memberdayakan warga binaan perempuan di Lapas Perempuan Kerobokan, Denpasar, Bali melalui pengembangan potensi ekonomi kreatif. Kegiatan ini dilatarbelakangi oleh kebutuhan akan pembinaan berbasis keterampilan yang mampu memberikan bekal hidup dan mendukung reintegrasi sosial pasca-pembebasan. Pendekatan yang digunakan adalah Participatory Action Research (PAR), yang melibatkan partisipasi aktif warga binaan dalam setiap tahap kegiatan, mulai dari identifikasi masalah, perencanaan, pelatihan hingga evaluasi. Kegiatan dilaksanakan dalam bentuk pelatihan keterampilan seperti kerajinan tangan, kuliner, seni lukis, dan tata rias. Program ini berhasil meningkatkan keterampilan praktis warga binaan,. Produk yang dihasilkan mencakup boneka kain felt, keripik singkong bersertifikat halal, tas lukis, dan kesiapan usaha salon dari hasil pelatihan tata rias. Evaluasi menunjukkan adanya peningkatan kepercayaan diri dan motivasi warga binaan untuk mandiri secara ekonomi. Program ini terbukti efektif dalam menggali potensi ekonomi kreatif dan membangun kesetaraan di lingkungan pemasyarakatan. Diharapkan model ini dapat direplikasi di lembaga pemasyarakatan lain sebagai strategi pembinaan berkelanjutan dan inklusif.

Pemberdayaan Masyarakat melalui Pelatihan Excel dan Canva Dasar untuk Meningkatkan Keterampilan dan Pemasaran pada Komunitas Spesial di Yayasan Budaya Individu Spesial : Pengabdian Azizah, Nur; Santoso, Octaviani Ratna Sari; Nurfithri, Nurfithri; Wulandari, Fransiska Wuri; Framesthi, Dyah Bayu; Subrayantii, Delia
Jurnal Pengabdian Masyarakat dan Riset Pendidikan Vol. 4 No. 3 (2026): Jurnal Pengabdian Masyarakat dan Riset Pendidikan Volume 4 Nomor 3 (Januari 202
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jerkin.v4i3.5639

Pemberdayaan masyarakat melalui peningkatan keterampilan digital merupakan salah satu upaya strategis dalam mendukung kemandirian dan daya saing komunitas spesial. Kegiatan pengabdian kepada masyarakat ini bertujuan untuk meningkatkan keterampilan peserta dalam mengoperasikan Microsoft Excel dan Canva dasar sebagai sarana pengelolaan data serta media pemasaran digital. Kegiatan dilaksanakan di Yayasan Budaya Individu Spesial dengan melibatkan anggota komunitas sebagai peserta utama. Metode pelaksanaan meliputi pelatihan, praktik langsung, pendampingan, serta evaluasi hasil pembelajaran. Materi pelatihan mencakup pengenalan fitur dasar Excel untuk pencatatan dan pengolahan data, serta penggunaan Canva untuk pembuatan konten promosi sederhana. Hasil kegiatan menunjukkan adanya peningkatan pemahaman dan keterampilan peserta dalam menggunakan kedua aplikasi tersebut, yang berdampak pada meningkatnya kemampuan pengelolaan administrasi dan pemasaran produk secara digital. Selain itu, peserta menjadi lebih percaya diri dalam memanfaatkan teknologi untuk mendukung aktivitas ekonomi dan sosial. Dengan demikian, pelatihan Excel dan Canva dasar terbukti efektif sebagai sarana pemberdayaan masyarakat dalam meningkatkan keterampilan dan potensi pemasaran pada komunitas spesial di Yayasan Budaya Individu Spesial.

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