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All Journal AL-RISALAH An - Nisa` Jurnal Studi Agama dan Masyarakat Akuatikisle: Jurnal Akuakultur, Pesisir dan Pulau-Pulau Kecil Jurnal Office Gelanggang Olahraga: Jurnal Pendidikan Jasmani dan Olahraga (JPJO) Martabe : Jurnal Pengabdian Kepada Masyarakat ACTIVE: Journal of Physical Education, Sport, Health and Recreation Golden Age: Jurnal Ilmiah Tumbuh Kembang Anak Usia Dini JENIUS (Jurnal Ilmiah Manajemen Sumber Daya Manusia) Akuatikisle: Jurnal Akuakultur, Pesisir dan Pulau-Pulau Kecil JURNAL SeMaRaK PINISI Discretion Review Indonesian Journal of Global Health research MURHUM : JURNAL PENDIDIKAN ANAK USIA DINI Jurnal Disrupsi Bisnis Buletin Poltanesa Jurnal Ilmiah Wahana Pendidikan Jurnal PADMA: Pengabdian Dharma Masyarakat Jurnal SUBLIMAPSI Ekonomi dan Bisnis Qisthosia Journal of Language and Health J-Intech (Journal of Information and Technology) Jurnal Penelitian Geografi (JPG) International Journal of Sharia Business Management Kompartemen: Kumpulan Orientasi Pasar Konsumen SocServe: Jurnal Pengabdian kepada Masyarakat Jurmas: Jurnal Pengabdian Masyarakat Jurnal Ar-Risalah IJSS: International Journal of Social
Jasmani jasmani
Dosen tetap di Pascasarjana IAIN Palangka Raya.
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Immunology & microbiology Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Nursing Public Health Social Sciences Other

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The Influence of Store Atmosphere and Service Quality on Consumer Satisfaction at Simetri Coffee Roaster, Bekasi City, West Java Jasmani, Jasmani; Triyadi, Triyadi; Lutfi, Ahmad; Suteja, Jaja; Sunarsi, Denok
International Journal of Sharia Business Management Vol 5 No 1 (2026): IJSBM: International Journal of Sharia Business Management
Publisher : Sharia Business Management Department of STEBIS Bina Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51805/ijsbm.v5i1.446

Abstract

This study aims to determine the effect of store atmosphere and service quality on customer satisfaction at Simetri Coffee Roaster in Bekasi City, West Java. The method used was explanatory research, with statistical analysis techniques including regression, correlation, determination, and hypothesis testing. The results of this study indicate that store atmosphere significantly influences customer satisfaction, contributing 45.2%, with a calculated t-value > t-table (8.989 > 1.984). Service quality significantly influences customer satisfaction, contributing 42.4%, with a calculated t-value > t-table (8,500 > 1,984). Store atmosphere and service quality simultaneously significantly influence customer satisfaction, with a regression equation of Y = 5.849 + 0.450X1 + 0.409X2, contributing 60.6%, with a calculated F-value > F-table (74.727 > 2.700).
Co-Authors AHMAD LUTFI Ali Mahmudi Alifah Noraini Azhar Affandi Canthika, Try Dadan Suryana Delfi Eliza Dody Tri Iwandana FERI FITRIYANTO Firdaus Firdaus Gulapapo, La Andi Herik, Eva I Nyoman Sudiasa Idrus, Maghfira Ilham, Dodi Indrawan, Yossi Wahyu Indrawan, Yossy Wahyu IWAN ARYA KUSUMA Jaja Suteja Khulsum, Yulia Lestari, Uun Martinus Edwin Tjahjadi Maulana, Sheikh Mohammad Maulana, Mohammad Najmah, Syakirah Nani Restati Siregar, Nani Restati Nenny Mahyuddin Nur Akifah Janur NURJAYA NURJAYA, NURJAYA PIPIT FITRIA YULIANTO Ramadani, Soraya Risa Agus Teguh Wibowo ROHMAN, TAUFIQ Sri, Putri Meira Shyiang Sunarsi, Denok Susanti, Neneng Suwanto, Witri Triyadi Triyadi, Triyadi Yaswinda Yaswinda YUANGGA, KHARISMA DANANG Yulianti Yulianti